Embassy Suites Lake Buena Vista

Lake Buena Vista, Orlando

The hotel

This recently redesigned all-suite resort has a host of great facilities to keep all the family entertained. Boasting a prime location in Lake Buena Vista, this family-friendly resort is walking distance to some fantastic shopping and plenty of superb restaurants. A huge full cooked to order breakfast starts your day, the perfect energy boost to fuel your fun around the theme parks, with a free shuttle laid on to take you to Walt Disney World Resort.

Amenities

  • Spa
  • Swimming Pool
  • Hot tub
  • Theme Parks
  • Children’s Playground
  • Children's Pool
  • Close to Walt Disney World Resort
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Free Breakfast
  • Laundry Service

Where is it

Located in the heart of Lake Buena Vista, 10-minute drive to WALT DISNEY WORLD Resort. 2 miles from the Premium Outlet Mall.

Hotel information

334 suites all with air-conditioning, flatscreen TV with pay-per-view films, telephone, WiFi, iHome docking station, tea/coffee maker, wet bar, mini-fridge, microwave, iron, board, hairdryer and bathrobes. 1 king-size bed or 2 double beds in the bedroom and queen- size sofa in living room, sleeping maximum 4 adults and 2 children under 12.

Pool Side Suites with a view of the pool lagoon, sleeping maximum 4 adults and 2 children under 12.

Executive Suites on higher floors with views of the resort, sleeping maximum 4 adults and 2 children under 12.

Complimentary scheduled shuttle service to WALT DISNEY WORLD Resort. Scheduled transportation to Universal Orlando Resort™ and I-Drive 360. Self-parking $12.00 per day and valet parking $18.00 per day (payable locally and subject to change).

Complimentary full breakfast cooked to order daily. Complimentary cocktails nightly 5:00pm-7:00pm. Pizza Hut Express™. The Gazebo Restaurant & Grille. Poolside Bar & Grille. Starbucks™ coffee shop. Ice cream parlour.

Indoor/outdoor swimming pool. Children’s pool. Sauna & whirlpool. Private cabanas with TV and mini-fridge*. Kids' splash zone and "dive-in" movie nights. Fitness room. Basketball and tennis courts. Putting green. Outdoor Foosball. Beach volley ball. Video games arcade. Pool table. Children’s playground. Firepits. Fishing dock.

Room service* 11:00am-11:00pm. Complimentary WiFi available in lobby area. Gift shop. Coin-operated and valet laundry service*. Complimentary newspapers in lobby.

* Denotes local charge

Please note: A resort fee of $19.95 inclusive of tax per room per day is payable locally and includes use of the following amenities: WiFi, shuttle service, newspaper, limited local phone calls and in-room bottled water. Resort fee and its inclusions are subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1630)
  • Very good (591)
  • Average (276)
  • Poor (138)
  • Terrible (165)
Image of the Tripadvisor rating Average stay long lines

Sep 11, 2020 Travelingguyz Tampa, Florida

Improve upon queuing process- During check in, breakfast and reception ratio of staff to guest was 2 staff for all guests. This created long queuing lines and expanded time of congregation and congestion. Staff was friendly, rooms were clean. Location close to Seaworld and Outlets. Hilton website for this property doesn't properly reflect… Read more
Improve upon queuing process- During check in, breakfast and reception ratio of staff to guest was 2 staff for all guests. This created long queuing lines and expanded time of congregation and congestion. Staff was friendly, rooms were clean. Location close to Seaworld and Outlets. Hilton website for this property doesn't properly reflect current services impacted due to COVID. Suggest to call property prior to booking. Example: Premium room category is available for booking (higher rate) however the services are not available. Hot tub not available, spa not open. Shuttle runs 1x day. Manager Marco provided resort credit for the differences in rate. Breakfast/evening reception- signage should be posted describing services provided for the proper line queues. During the evening reception there wasn't a way to obtain non-alcoholic beverages without waiting in the long bar line Read less
Image of the Tripadvisor rating 10/10!!!! Marco is the man

Aug 17, 2020 zachsU5410YF

Marco is the manager at the embassy suites and he was amazing. Rest of the hotel Staff was friendly and the hotel itself was very accommodating. If you are going to Epcot or animal kingdom this is the hotel to stay at.
Image of the Tripadvisor rating Not to the embassy suites standard

Aug 17, 2020 walterg397

We visited this hotel for a quick one night stay. As a Hilton Gold member I have been to every embassy suites near Disney and can confirm this is the worst. Below is my fair review: The check in staff is very friendly. The manger Marco is a very understanding guy and seems to care about the feedback I gave him. The evening reception is located… Read more
We visited this hotel for a quick one night stay. As a Hilton Gold member I have been to every embassy suites near Disney and can confirm this is the worst. Below is my fair review: The check in staff is very friendly. The manger Marco is a very understanding guy and seems to care about the feedback I gave him. The evening reception is located outside, the bartenders there are very annoyed with the evening reception, since it is mixed into to their normal bar operations they rather not be giving away free drinks, I asked them what was included and it was like pulling teeth, if you want a mixed drink that doesn’t taste horrible I would recommend paying for one on the standard menu. The rooms seemed clean, the only thing was brown stains on the top sheets which we normally remove anyways. The breakfast was a single file line format with basic hot breakfast items nothing cooked to order which is understandable due to COVID19. The breakfast line was a serving line only, which took us 1 hour to get through, I don’t understand why. The 2 gentlemen running breakfast are very unprofessional, they were having an argument in front of the guests and he kept complaining about guests joining the line because he was ready to be done. Maybe move staff around to help the gentlemen during rush hour, he seemed very stressed! The person cleaning the lobby attempted to put the curtain down and close the juice station while my wife was actively pouring her juice, he only stopped because I walked up, and he continued to tell me “we are closed, we are closed ”. I did bring all of my issues up to management and they went ahead and comped my night, but charged me a resort fee and parking which come out to over $40( side note: I was not asking for anything comped but it was much appreciated that they offered it on their own.) I believe it is important for others to know the current state of a property, especially if they are use to a certain level of service. 2 stars due to service recovery. Read less
Image of the Tripadvisor rating Amazing stay!!

Jul 11, 2020 Nickybby94

I had an amazing time at the Embassy Suites LBV. Despite the COVID-19 world situation; the staff was very attentive and provided a service that was not expected under the circumstances. The cleanliness in the room and all the areas was great. Courtney at the front desk, the morning cook (sorry I don’t have his name), Jaime at the bar and all… Read more
I had an amazing time at the Embassy Suites LBV. Despite the COVID-19 world situation; the staff was very attentive and provided a service that was not expected under the circumstances. The cleanliness in the room and all the areas was great. Courtney at the front desk, the morning cook (sorry I don’t have his name), Jaime at the bar and all others did an outstanding job. We will be back! Read less
Image of the Tripadvisor rating Disappointing on many levels

Jul 5, 2020 LaurieMT Jacksonville, Florida

We booked a premium suite- after booking and paying significantly more, we found out all this means is snacks, a slightly bigger TV and a keurig. There are no signs near the elevators to enforce social distancing. Breakfast is fake tasting eggs and mostly processed foods. Happy hour was stale chips and watery tasting wine. We had to call multiple… Read more
We booked a premium suite- after booking and paying significantly more, we found out all this means is snacks, a slightly bigger TV and a keurig. There are no signs near the elevators to enforce social distancing. Breakfast is fake tasting eggs and mostly processed foods. Happy hour was stale chips and watery tasting wine. We had to call multiple times to get more towels and keurig cups. Also there is no housekeeping during stay and forgot to mention that there was already old water in our keurig and the towels smell like mildew. The crowd at the pool was loud and not social distancing. So many great hotels in Orlando I don’t be staying here again. Read less