Embassy Suites Lake Buena Vista

Lake Buena Vista, Orlando

The hotel

This recently redesigned all-suite resort has a host of great facilities to keep all the family entertained. Boasting a prime location in Lake Buena Vista, this family-friendly resort is walking distance to some fantastic shopping and plenty of superb restaurants. A huge full cooked to order breakfast starts your day, the perfect energy boost to fuel your fun around the theme parks, with a free shuttle laid on to take you to Walt Disney World Resort.

Amenities

  • Spa
  • Swimming Pool
  • Hot tub
  • Theme Parks
  • Children’s Playground
  • Children's Pool
  • Close to Walt Disney World Resort
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Free Breakfast
  • Laundry Service

Where is it

Located in the heart of Lake Buena Vista, 10-minute drive to WALT DISNEY WORLD Resort. 2 miles from the Premium Outlet Mall.

Hotel information

334 suites all with air-conditioning, flatscreen TV with pay-per-view films, telephone, WiFi, iHome docking station, tea/coffee maker, wet bar, mini-fridge, microwave, iron, board, hairdryer and bathrobes. 1 king-size bed or 2 double beds in the bedroom and queen- size sofa in living room, sleeping maximum 4 adults and 2 children under 12.

Pool Side Suites with a view of the pool lagoon, sleeping maximum 4 adults and 2 children under 12.

Executive Suites on higher floors with views of the resort, sleeping maximum 4 adults and 2 children under 12.

Complimentary scheduled shuttle service to WALT DISNEY WORLD Resort. Scheduled transportation to Universal Orlando Resort™ and I-Drive 360. Self-parking $12.00 per day and valet parking $18.00 per day (payable locally and subject to change).

Complimentary full breakfast cooked to order daily. Complimentary cocktails nightly 5:00pm-7:00pm. Pizza Hut Express™. The Gazebo Restaurant & Grille. Poolside Bar & Grille. Starbucks™ coffee shop. Ice cream parlour.

Indoor/outdoor swimming pool. Children’s pool. Sauna & whirlpool. Private cabanas with TV and mini-fridge*. Kids' splash zone and "dive-in" movie nights. Fitness room. Basketball and tennis courts. Putting green. Outdoor Foosball. Beach volley ball. Video games arcade. Pool table. Children’s playground. Firepits. Fishing dock.

Room service* 11:00am-11:00pm. Complimentary WiFi available in lobby area. Gift shop. Coin-operated and valet laundry service*. Complimentary newspapers in lobby.

* Denotes local charge

Please note: A resort fee of $19.95 inclusive of tax per room per day is payable locally and includes use of the following amenities: WiFi, shuttle service, newspaper, limited local phone calls and in-room bottled water. Resort fee and its inclusions are subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1608)
  • Very good (578)
  • Average (264)
  • Poor (124)
  • Terrible (143)
Image of the Tripadvisor rating Great location

Nov 20, 2019 ericfleck Wellington, Florida

Rooms and hotel were nice. Kids loved the splash pad. Staff was very friendly. Only complaint was our room never was cleaned during our 3 night stay. Located right next to Vineland Outlet mall and 15 minutes from Disney.
Image of the Tripadvisor rating Refused to Check In

Nov 18, 2019 EasyWorkInc Jacksonville, Florida

I was penalized for being a prepaid customer when hotel said there is no room available. They did not cancel my reservation Hilton Honors took no action. Beware busy days as the Hotel is not quick preparing rooms on time (other Hotels allow earlier checkin)
Image of the Tripadvisor rating Average stay.

Nov 16, 2019 redd44121

Not great............. Wish concerns were addressed in a timely manor. 12 hours to address concerns is unacceptable. Had to request towels and linens several time. Was ignored by staff in a friendly manor
Image of the Tripadvisor rating Not what you'd expect from an Embassy Suites

Nov 16, 2019 Resort25848738162

I am a faithful Hilton guest. Embassy Suites is my favorite line of hotels, but this one is not on par with the other ones. The breakfast was good and the room had plenty of space as usual, but the facilities really need a major uplift and the staff needs to be retrained in proper hotel management and customer service. One example (out of many),… Read more
I am a faithful Hilton guest. Embassy Suites is my favorite line of hotels, but this one is not on par with the other ones. The breakfast was good and the room had plenty of space as usual, but the facilities really need a major uplift and the staff needs to be retrained in proper hotel management and customer service. One example (out of many), they painted the stairs near our room but didn't block them, so we walked down and my son slipped and fell on the wet paint. The staff did apologize, but quickly forgot about what happened, not even a "here is a token of our appreciation". I didn't demand anything, but if I am the manager of a hotel and a guest falls on wet paint, I'd go out of my way to make sure they are taken care of. They just need to close it down for a few months and do a complete remodel and reopening. Read less
Image of the Tripadvisor rating Bad service

Nov 15, 2019 Jagwater3

Chose my room on the 4th floor the night before as a Hilton Honors member. Upon arrival one clerk was at the counter. Waited patiently for my turn. The young lady greeted us then 2 other clerks showed up. My clerk began yelling at the other 2 clerks for having been gone. She continued to complain to them ignoring me. She kept going from helping me… Read more
Chose my room on the 4th floor the night before as a Hilton Honors member. Upon arrival one clerk was at the counter. Waited patiently for my turn. The young lady greeted us then 2 other clerks showed up. My clerk began yelling at the other 2 clerks for having been gone. She continued to complain to them ignoring me. She kept going from helping me to complaining to them. Finally she helped me but said my room was on the 1st floor. I told her I had a room reserved on the 4th floor. She said they gave that room to someone else. I asked why they gave my room away. She said she didn't know and she is putting us on the 1st floor. I said I wouldn't take it. She then said she found a room for me on the 3rd floor in the same area I had chosen on the 4th floor. I was tired and wanted to get to a room, so I said okay. When I got to my room I realized she lied to me. This room was not in the area I had previously chose and was right next to the elevator. I will never stay here and suggest you don't as well. Read less