Sheraton Lake Buena Vista Resort

Lake Buena Vista, Orlando

The hotel

In Lake Buena Vista, the Sheraton is the perfect spot for a relaxed retreat from the theme park thrills. There's two pools, and little ones will love the water slide and games room. Head to the spa and enjoy some pamper time, and enjoy some tasty American food for dinner. And when you're ready to head to the parks, you're just a short drive away.

Amenities

  • Bar
  • Families
  • Theme Parks
  • Children’s Playground
  • Children's Pool
  • Free Parking
  • Close to Walt Disney World Resort
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Free transport to theme parks

Where is it

5-minute drive to Downtown Disney, and 10 minutes to Universal Orlando® Resort. Transfer time from Orlando International Airport: 30 min.

Hotel information

489 rooms and suites on 6 floors. All with air-conditioning, cable TV with pay-per-view films, tea/coffee making facilities, safe, iron and board, mini-fridge*, bathrobes, bath amenities, and hairdryer. Standard Guest Rooms are 336 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Poolview Rooms are 336 sq ft and have views of the pool from the balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Family Rooms are 504-516 sq ft and have a private balcony or terrace, separate living area, and either 2 double beds and a sofa bed, or 1 king-size bed plus sofa bed, sleeping maximum 4 adults and 2 children.

  • Resort fee waived: For all Virgin Holidays guests, saving $11.95 per room per day.

Complimentary scheduled transport to Walt Disney World Resort (excluding Downtown Disney). Complimentary self-parking. Valet parking $26 plus tax, per day (payable locally, subject to change).

Zest (American cuisine, open for breakfast and dinner). 27 Palms Grill (poolside cocktails, lunch and snacks).

The Beach Pool. The Falls Pool with poolside cabanas* and water slide. Whirlpool. Top of the Palms Spa*. Fitness centre. Games room*.

Room service*. Laundry facilities. Grab-and-go market. Concierge. Complimentary WiFi.

Resort Fee waived: For all Virgin Holidays' guests.

Wheelchair-accessible rooms with 2 double beds or 1 king-size bed (roll-in showers available on request).

* Denotes local charge.

Please note: children under the age of 16 years are not permitted to stay at this hotel, due to health and safety restrictions.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (718)
  • Very good (748)
  • Average (504)
  • Poor (257)
  • Terrible (242)
Image of the Tripadvisor rating Quick get-away

Oct 15, 2021 LigiaJarquin Nueva York, estado de Nueva York

Your staff was amazing and very helpful to say the least. Angie at the front Desk let me check in early which was very much appreciated and your pool bartender Ray was such a pleasure to conversate with and his attention was beyond words. Thr breakfast was delicious and even though I was taken back because i did not know we needed a voucher to… Read more
Your staff was amazing and very helpful to say the least. Angie at the front Desk let me check in early which was very much appreciated and your pool bartender Ray was such a pleasure to conversate with and his attention was beyond words. Thr breakfast was delicious and even though I was taken back because i did not know we needed a voucher to give to the attendant, it was all fixed. All your staff were very attentive to us but I felt it the most since I had loss my sister that Friday and i was not sure if I would come to this trip. The fact that it was my first time in Orlando my husband and I really appreciate thr attention of your staff, I will plan my next trip for my daughter Birthday soon and I will be staying ata your hotel. Once again THANK YOU!!! Room 1624 Ligia Jarquin Read less
Image of the Tripadvisor rating Couples Getaway to Disney

Oct 15, 2021 694bettyd

Sheraton experience was wonderful. Greeted by a wonderful front desk check-in receptionist Angie who provided a friendly greeting and professional. Bartender at the pool provided great service and wonderful food at the bar . Hotel is in it's process of renovation, however, rooms, hallways, restrooms were all clean. Thank you Sheraton and Staff
Image of the Tripadvisor rating wonderful experience

Oct 12, 2021 susank901

After a long day of traveling it was such a pleasure to be greeted by a warm hello and welcome from across the room by Lureena and Valerie at the front desk. They were so friendly, helpful and efficient. When I asked for something special,they were happy to see how they could accommodate me...and the did it as if doing it for a friend. When… Read more
After a long day of traveling it was such a pleasure to be greeted by a warm hello and welcome from across the room by Lureena and Valerie at the front desk. They were so friendly, helpful and efficient. When I asked for something special,they were happy to see how they could accommodate me...and the did it as if doing it for a friend. When traveling alone in a strange place its nice to feel like you have friends who have my back. thanks. I'm glad the conference im attending is being held here at the Sheraton. Read less
Image of the Tripadvisor rating NOT WORTH IT!

Oct 7, 2021 E2466HNlindseys

The hotel is listed as a 4 star resort and the cleanliness was more like a 2 star MOTEL! The website offered spa treatments (which is why we booked this resort) once we got there they informed us that it was closed for remolding, they should’ve had that updated. My main problem was after we checked out we were charged over $200, I called to ask… Read more
The hotel is listed as a 4 star resort and the cleanliness was more like a 2 star MOTEL! The website offered spa treatments (which is why we booked this resort) once we got there they informed us that it was closed for remolding, they should’ve had that updated. My main problem was after we checked out we were charged over $200, I called to ask about the charge and they said it was normal hotel fees. When we paid for our reservation in full beforehand it had hotel fees already included so I wanted to know what the $200 came from. They gave me the run around and said it was for their amenities and shuttle service to the theme parks. Which we did not take advantage of the shuttle service even though it is listed online as a FREE service we are being charged for a free service that we did not even use. Overall the hotel was way over priced for what it was. And they try to take your money any way they can. NOT WORTH IT! Read less
Image of the Tripadvisor rating Solo Fun

Oct 4, 2021 slater1811 Philadelphia, Pennsylvania

Fun relaxing atmosphere. Friendly helpful staff. Clean safe environment. Delicious food, wonderful bartenders. Spacious large game fun. Several amenities. Close to various restaurants and delicious coffee shop.