Hard Rock Hotel

Universal Orlando Resort, Florida

The hotel

Live like a rock ‘n’ roll superstar at the Hard Rock Hotel® at Universal Orlando Resort. It’s the perfect mix of funk and just plain fun. This hotel will make you feel like rock ‘n’ roll royalty with impeccable accommodations, a wealth of recreation, and personal service and attention fit for an “A-List” celebrity. Designed in Californian mission-style architecture, the Hard Rock Hotel® embodies the soul, spirit and attitude of rock. It’s lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock ‘n’ roll memorabilia; the legendary Palm Restaurant and more. Best of all, the 650-room hotel is located just a short walk, complimentary water taxi◊ or shuttle bus ride to the Universal Orlando theme parks, plus the Universal CityWalk entertainment complex. Hotel guests also enjoy an exclusive package of theme park benefits, including:· FREE^ Universal Express Unlimited to skip the regular queues in Universal Studios Florida and Universal’s Islands of Adventure (valid theme park admission required not valid at Universal's Volcano Bay).· Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the park opens (valid theme park admission required).

Amenities

  • Children’s Playground
  • Bar
  • Hot tub
  • Wheelchair access
  • Volley Ball
  • Restaurant
  • Families
  • Theme Parks
  • Games Room
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Internet Access

Where is it

Within easy walking distance of both Universal Orlando theme parks Universal Studios Florida and Universal’s Islands of Adventure, plus Universal CityWalk entertainment complex. Transfer time from airport: 20 minutes.

Hotel information

650 rooms on 7 floors in 1 building with 6 lifts. All with air-conditioning, 49" flat-screen TV, WiFi, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. All rooms are non-smoking. Standard Rooms with 2 queen-size beds, sleeping maximum 4 persons or family of 5 with rollaway bed*.

Pool View and Deluxe Rooms are available at a supplement.

Club Rooms are situated on the 7th floor with access to a private lounge offering complimentary daily breakfast and evening hors d'oeuvres, beer and wine.

Suites and Kids Suites are also available at a supplement.

  • Booking Bonus Reserved solely for Virgin Holidays guests staying at any Universal Orlando Resort hotel, our exclusive v-hub lounge at Universal’s Aventura Hotel lets you make the most of every day of your holiday — even your last. Catch some last minute rays by the hotel pool after you’ve checked out, or drop by after one last visit to the parks to freshen up before you fly. Oh, did we mention the free light morning snack too? Click here to find out more.

Complimentary transport to the Universal Orlando theme parks and Universal CityWalk. Self-parking $28 plus tax per day, valet parking $37 plus tax per day (payable locally, subject to change).

The Kitchen (breakfast, lunch and dinner), The Palm Restaurant (dinner only), Beachclub (pool bar and grill), Velvet Bar (light snacks), Emack & Bolio's Marketplace (ice-cream parlour featuring Starbucks® coffee).

Pool with water slide and beach. Play area for kids. 2 hot tubs. Cabanas* (seasonal). Table tennis. Fitness centre. Volleyball court. Resort Kids Camp* (reservations required). Game room*. Preferred tee times at local golf courses*. Access to Mandara Spa®* at nearby Loews Portofino Bay Hotel.

24-hour room service*. Hard Rock® Gift Shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay 2 nights at all times.

*Denotes local charge.
Please note: One person must be 21 years or over in each room to check-in.
Please note: There may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s19)

^Requires theme park admission. Valid at Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay or at Pteranodon Flyers at Islands of Adventure. Excludes separately ticketed events. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

© 2019 Starbucks Coffee Company. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6569)
  • Very good (2561)
  • Average (967)
  • Poor (447)
  • Terrible (277)
Image of the Tripadvisor rating Fantastic Hotel

Sep 17, 2019 Chippyalfienia gloucester

We stayed here for one night on our visit to Universal, mainly to gain express passes for the rides. We upgraded to club, via Tesco Clubcard vouchers. Definitely worth it. You get a club room, plus access to the club lounge. Where you can get breakfast and snacks throughout the day. Also a few drinks in the evening. The pool is great and the… Read more
We stayed here for one night on our visit to Universal, mainly to gain express passes for the rides. We upgraded to club, via Tesco Clubcard vouchers. Definitely worth it. You get a club room, plus access to the club lounge. Where you can get breakfast and snacks throughout the day. Also a few drinks in the evening. The pool is great and the music sounds even better underwater. Only a short walk through to Universal from the hotel. Food was good and we will return to this resort on our next visit. Read less
Image of the Tripadvisor rating Hard Rock Hotel disappoints

Sep 16, 2019 900debbiea Buffalo, New York

We have stayed at the Hard Rock many times over the past ten years and this is the first time I have been let down. Our room was not as clean as rooms we’ve had in the past. The dust bunnies and heavy layer of dust over the sink outside of the bathroom was shocking. The bathroom smelled like “wet, dirty rag” and the wall paper next to the sink… Read more
We have stayed at the Hard Rock many times over the past ten years and this is the first time I have been let down. Our room was not as clean as rooms we’ve had in the past. The dust bunnies and heavy layer of dust over the sink outside of the bathroom was shocking. The bathroom smelled like “wet, dirty rag” and the wall paper next to the sink outside of the bathroom was filthy. Stains and substances stuck to the wall paper. Just ew. Towels with shredded ends and actual holes in them. Took three days to have a roller bed removed from the room. Even after Several phone calls and one text request, the roller bed was becoming a permanent fixture in the room until a supervisor finally took care of it himself. The supervisor of housekeeping was excellent and handled the situation very well. However, general maintenance in the room was at a low. Not to mention housekeeping knocking on our door at 9:20AM even though we had the “maybe later” (Hard Rock version of Do Not Disturb) sign out. I tried to speak to the hotel manager about the room issues and roll away bed removal issue and he was not available and did not return any phone calls. We may have to consider one if the many other onsite Universal hotels for our next trip. At the room rate Hard Rock charges plus the high cost to self park at the hotel, I expect better room conditions and service. And at very least I expect management to return a phone call. Get it together Hard Rock! Read less
Image of the Tripadvisor rating 1 Night Honeymoon Stay for Park Express Pass

Sep 16, 2019 Mal_Watterson Moneymore, United Kingdom

Me and my wife stayed here for 1 night during our honeymoon mostly to get the express passes to the parks included with your stay but also because we love this hotel. As it was our honeymoon they upgraded our standard room to a deluxe king room for free and also we got little chocolates in our room along with a complimentary drink each of our… Read more
Me and my wife stayed here for 1 night during our honeymoon mostly to get the express passes to the parks included with your stay but also because we love this hotel. As it was our honeymoon they upgraded our standard room to a deluxe king room for free and also we got little chocolates in our room along with a complimentary drink each of our choice up to $20. Would highly recommend and we’ll deffo be back. Read less
Image of the Tripadvisor rating Fabulous Hotel

Sep 16, 2019 vikibrown1 Burnley, United Kingdom

Spent a week here, the atmosphere is fantastic in fact the entire week was a wonderful experience, the staff are amazing, perfect location for Universal studios, would highly recommend, anyone to stay here, food and drinks are wonderful
Image of the Tripadvisor rating Another fabulous stay

Sep 16, 2019 68JillW Chester, United Kingdom

We are a family of 4 and stay in a Future Rock Star Suite. Staff are more than helpful and the facilities are brilliant. We love the Fast Passes into both Universal and Islands - it's worth staying at the HRH just for that. These have a huge main bedroom with further seating, a second bedroom which are individually decorated to a very high… Read more
We are a family of 4 and stay in a Future Rock Star Suite. Staff are more than helpful and the facilities are brilliant. We love the Fast Passes into both Universal and Islands - it's worth staying at the HRH just for that. These have a huge main bedroom with further seating, a second bedroom which are individually decorated to a very high standard, a walk in closet large enough to hang all your clothes and accommodate all your suitcases (we had 6). Two bathrooms, one with double basins and walk in shower and the second with a shower over a bath, a further basin and loo. We were very fortunate to have a Cabana for the day and service throughout was exceptional. We have eaten in all the restaurants and although the whold experience is quite pricey, they're all exceptional. Go on book it, you'll enjoy it immensely Read less