Hard Rock Hotel

Universal Orlando Resort, Orlando

The hotel

Live like a rock ‘n’ roll superstar at the Hard Rock Hotel® at Universal Orlando Resort™. It’s the perfect mix of funk and just plain fun. This hotel will make you feel like rock ‘n’ roll royalty with impeccable accommodations, a wealth of recreation, and personal service and attention fit for an “A-List” celebrity. Designed in Californian mission-style architecture, the Hard Rock Hotel® embodies the soul, spirit and attitude of rock. It’s lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock ‘n’ roll memorabilia; the legendary Palm Restaurant and more. Best of all, the 650-room hotel is located just a short walk, complimentary water taxi◊ or shuttle bus ride to the Universal Orlando™ theme parks, plus the Universal CityWalk™ entertainment complex. Hotel guests also enjoy an exclusive package of theme park benefits, including:· FREE^ Universal Express Unlimited™ to skip the regular queues in Universal Studios Florida™ and Universal’s Islands of Adventure™ (valid theme park admission required not valid at Universal's Volcano Bay™).· Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay™ one hour before the park opens (valid theme park admission required).

Amenities

  • Children’s Playground
  • Bar
  • Hot tub
  • Wheelchair access
  • Volley Ball
  • Restaurant
  • Families
  • Theme Parks
  • Games Room
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Internet Access

Where is it

Within easy walking distance of both Universal Orlando theme parks Universal Studios Florida® and Universal’s Islands of Adventure®, plus Universal CityWalk® entertainment complex. Transfer time from airport: 20 minutes.

Hotel information

650 rooms on 7 floors in 1 building with 6 lifts. All with air-conditioning, 49" flat-screen TV, WiFi, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. All rooms are non-smoking. Standard Rooms with 2 queen-size beds, sleeping maximum 4 persons or family of 5 with rollaway bed*.

Pool View and Deluxe Rooms are available at a supplement.

Club Rooms are situated on the 7th floor with access to a private lounge offering complimentary daily breakfast and evening hors d'oeuvres, beer and wine.

Suites and Kids Suites are also available at a supplement.

  • Booking Bonus Reserved solely for Virgin Holidays guests staying at any Universal Orlando Resort™ hotel, our exclusive v-hub lounge at Universal’s Aventura Hotel lets you make the most of every day of your holiday — even your last. Catch some last minute rays by the hotel pool after you’ve checked out, or drop by after one last visit to the parks to freshen up before you fly. Oh, did we mention the free light morning snack too? Click here to find out more.

Complimentary transport to the Universal Orlando™ theme parks and Universal CityWalk™. Self parking approx $22 plus tax per day, valet parking approx $29 plus tax per day (payable locally, subject to change).

The Kitchen (breakfast, lunch and dinner), The Palm Restaurant (dinner only), Beachclub (pool bar and grill), Velvet Bar (light snacks), Emack & Bolio's Marketplace (ice-cream parlour featuring Starbucks® coffee).

Pool with water slide and beach. Play area for kids. 2 hot tubs. Cabanas* (seasonal). Table tennis. Fitness centre. Volleyball court. Resort Kids Camp* (reservations required). Game room*. Preferred tee times at local golf courses*. Access to Mandara Spa®* at nearby Loews Portofino Bay Hotel.

24-hour room service*. Hard Rock® Gift Shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay 2 nights at all times.

*Denotes local charge.
Please note: One person must be 21 years or over in each room to check-in.
Please note: There may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)

^Requires theme park admission. Valid at Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay or at Pteranodon Flyers™ at Islands of Adventure. Excludes separately ticketed events. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ (as determined by Universal Orlando) and Universal’s Volcano Bay™. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

© 2018 Starbucks Coffee Company. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6395)
  • Very good (2516)
  • Average (932)
  • Poor (424)
  • Terrible (259)
Image of the Tripadvisor rating Best Anniversary ever

May 24, 2019 Scott S Clearwater, Florida

What an amazing day. We got upgraded to the Graceland suite, which is the biggest in the whole hotel. The staff made us feel so special and can't thank them enough for all they did. The room had an actual piano in the middle of it. The bed was so comfortable. The bathroom was bigger then my master bedroom at home. The tub could fit at least 6… Read more
What an amazing day. We got upgraded to the Graceland suite, which is the biggest in the whole hotel. The staff made us feel so special and can't thank them enough for all they did. The room had an actual piano in the middle of it. The bed was so comfortable. The bathroom was bigger then my master bedroom at home. The tub could fit at least 6 people and the walk in shower was amazing. I dont know how i will ever top this anniversary celebration because the Hard Rock blew us away with all they did dor us. Read less
Image of the Tripadvisor rating Treated Like Rock Stars

May 23, 2019 Go42748505280

My wife and I celebrated our 50th wedding anniversary with 30 friends and family at the Hard Rock Hotel in May 2019. It was an experience we will remember the rest of our lives. We were treated like rock stars from the moment we arrived until we departed. Our coordinator, Lexie Knittel and the entire Hard Rock staff were exceptional, far exceeding… Read more
My wife and I celebrated our 50th wedding anniversary with 30 friends and family at the Hard Rock Hotel in May 2019. It was an experience we will remember the rest of our lives. We were treated like rock stars from the moment we arrived until we departed. Our coordinator, Lexie Knittel and the entire Hard Rock staff were exceptional, far exceeding our expectations. Thank you for an unbelievable experience. Read less
Image of the Tripadvisor rating Amazing Location

May 22, 2019 DayTrip65316765206

This is a great place to stay if you are going to be visiting Universal Studios, islands of adventure and Volcano Bay. Hotel is amazing, service is great and having express pass to all attractions in universal parks was priceless!
Image of the Tripadvisor rating Very good resort hotel

May 22, 2019 Owain B Swansea County, United Kingdom

Having previously stayed a fortnight at the Portofino Bay Hotel, my wife and I (in 30's) returned this year to stay at the Hard Rock Hotel - purely for the reason that we try not to visit the same place twice! Overall the stay was very good, but we probably will not be returning to the Hard Rock Hotel as we both preferred the quality and ambience… Read more
Having previously stayed a fortnight at the Portofino Bay Hotel, my wife and I (in 30's) returned this year to stay at the Hard Rock Hotel - purely for the reason that we try not to visit the same place twice! Overall the stay was very good, but we probably will not be returning to the Hard Rock Hotel as we both preferred the quality and ambience of the Portofino Bay. Check-in was VERY slow - approximately 40 minutes, which is unacceptable for a premium hotel. The room was very comfortable, spacious and 'trendy', with all of the expected amenities including coffee machine, etc. We were a bit disappointed that there were no dressing gowns for guests considering this is one of Universal's two "high-end" hotels, but just a small point. The bed was very comfortable, and the room had a very large window, adding to the spacious feel. We did request a King bedroom, rather than two Queens 6 months in advance of the trip, and again at check-in. We have no need for another bed (!!) and would have preferred the extra floor space. Sadly there was no response to the request. I think families with children and/or teenagers would love this hotel as there was definitely a very cool trendy vibe, which was very impressive and not over-the-top. We were there at Christmas time so the decorations really added to the atmosphere. The location of the hotel is definitely the best in the Universal Resort, just a 5-10 minute walk to Universal Studios along the waterway (option for water taxis for those who don't want to walk). Despite being the closest to all of the action, there were no issues with noise, and the rooms seemed to be very well protected from music from the bar/pool areas. Overall the stay was very good, although I would not rate it higher than '4' as I did not feel it matched the stay in Portofino Bay. We would probably not stay again. Read less
Image of the Tripadvisor rating HARD ROCK

May 21, 2019 nichmike Toronto, Canada

Pros Check in 1130pm maybe why Advice from check in counter Rooms clean Breakfast self serve cafe prices and selection were great Room good only slept and showered so......... Kitchen for dinner was fast quick and good and was able to pick my own tip he deserved 18% but gave more Size of pool and live music by pool Room was cleaned everyday day… Read more
Pros Check in 1130pm maybe why Advice from check in counter Rooms clean Breakfast self serve cafe prices and selection were great Room good only slept and showered so......... Kitchen for dinner was fast quick and good and was able to pick my own tip he deserved 18% but gave more Size of pool and live music by pool Room was cleaned everyday day and spotless Cons Fridge with no freezer this is Florida and 80% if not more of the people from this hotel go to the parks in able to freeze water Pool waiter advised us after that 18% was put on our bill I give 18% when it’s deserved but not to SLOW SLOW SLOW service but I was stuck with it something that I hate (we ordered 2 beers and a water) it wasn’t 15 people ordering In final didn’t sit and drink by pool cause I hate tipping for something that isn’t deserved very disappointed seemed like the only one that informed 18% :( Universal Fast passes were great parks were enjoyable Disney Wasn’t able to book 60 days out for some reason so fast passes were left to ok rides No slinky dog no avatar We arrived at animal kingdom 920 and the wait was already 180min 👎 Overall trip 9/10 Read less