Loews Portofino Bay Hotel

Universal Orlando Resort, Orlando

The hotel

Celebrate la dolce vita - the sweet life - at Loews Portofino Bay Hotel at Universal Orlando Resort. Nestled along a picturesque bay at Universal Orlando, this luxurious hotel re-creates the charm and romance of the famed seaside village of Portofino, Italy, right down to the cobblestone streets and outdoor cafes. This hotel features 750 guest rooms, including 45 spacious suites. Each room offers the epitome of European luxury and elegance with custom designed furnishings and marble accents. And, of course, each guest room is also equipped with all the latest amenities to combine the best of Old World hospitality with modern convenience. Hotel guests enjoy impeccable and attentive service, an opulent spa, three themed swimming pools, and exceptional dining, plus an exclusive package of theme park benefits, including:· FREE^ Universal Express Unlimited to skip the regular queues in Universal Studios Florida and Universal’s Islands of Adventure (valid theme park admission required)· Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the park opens (valid theme park admission required).

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Theme Parks
  • Kids Club
  • Children's Pool
  • Close to Universal Orlando Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box

Where is it

Within easy walking distance of both Universal Orlando theme parks - Universal Studios Florida and Universal’s Islands of Adventure, plus Universal CityWalk entertainment complex. Transfer time from airport: 20 minutes.

Hotel information

750 rooms on 6 floors in the main building, and 5 in the other 2 wings with 12 lifts. All with air-conditioning, 42" flat-screen TV, WiFi, iPod docking station, coffee maker, safe, iron and board and hairdryer. Nightly turn-down service upon request. Garden View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or family of 5 with rollaway bed*.

Bay View Rooms - overlooking the piazza and the Portofino's scenic harbour.

Deluxe Rooms - feature a larger living space, separate bath and shower.

Suites and Despicable Me themed Kids Suites available.

Club Rooms - have access to a private lounge offering complimentary daily breakfast and evening hors d'oeuvres, beer and wine.

  • Booking Bonus  Make every day count — even your last one in our exclusive v-hub lounge at Universal’s Aventura Hotel. Stay at a Universal Orlando Resort hotel with Virgin Holidays and make the most of your time after check out. Tuck into a free light morning snack, lounge by the pool, take a dip, or even take the kids for one last trip to the parks before you head to the airport. Click here to find out more.

Complimentary transport to all three theme parks and Universal CityWalk. Self-parking approx $22 plus tax per day, valet parking approx $29 plus tax per day (payable locally, subject to change).

Bice Ristorante (dinner only), Trattoria del Porto (breakfast, lunch and dinner), Mama Della's Ristorante (dinner only), The Thirsty Fish, Splendido Bar and Grill Sal's Market Deli, Starbucks®, Bar American.

3 swimming pools, kids' pool, kids' camp* (reservations required), Mandara Spa®* and fitness centre with hot tub, sauna and steam rooms*. Games room*.

24-hour room service*. Laundry facilities*. Gift and retail shops.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay: 2 nights at all times.


*Denotes local charge.

Please note: One person must be 21 years or over in each room to check-in

Please note: There may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s19)

^Requires theme park admission. Valid at Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay or at Pteranodon Flyers at Islands of Adventure. Excludes separately ticketed events. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Portofino Bay Hotel TM & © 2019 UCF Hotel Venture. All rights reserved. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3931)
  • Very good (1385)
  • Average (609)
  • Poor (278)
  • Terrible (277)
Image of the Tripadvisor rating Bad experience

Jul 21, 2019 jamesofcola Charleston, South Carolina

I had wasps and ants in my room, so did my brother next door. There were holes in the walls in the hallway. The door frame leading to the patio was rotten and had come apart so I could see in the walls. There was visible damage along my other walls. I was given this room as an upgrade because my first room smelled like a men’s locker room. Look… Read more
I had wasps and ants in my room, so did my brother next door. There were holes in the walls in the hallway. The door frame leading to the patio was rotten and had come apart so I could see in the walls. There was visible damage along my other walls. I was given this room as an upgrade because my first room smelled like a men’s locker room. Look for another place to stay this place is in need of a major renovation. Read less
Image of the Tripadvisor rating Well worth the money!

Jul 21, 2019 avzona

Staying at the Portofino hotel was all I hoped it would be! So clean and charming. Staff was attentive and friendly. We felt welcome there. I would recommend this to anyone! We loved the convenience of the water taxi. The singing on the balcony every evening was delightful. We ate at 3 of the restaurants at the hotel and the service and food were… Read more
Staying at the Portofino hotel was all I hoped it would be! So clean and charming. Staff was attentive and friendly. We felt welcome there. I would recommend this to anyone! We loved the convenience of the water taxi. The singing on the balcony every evening was delightful. We ate at 3 of the restaurants at the hotel and the service and food were amazing! We booked a Club room and feel it was well worth it. We loved being able to get drinks anytime we wanted and enjoyed breakfast there every day. Read less
Image of the Tripadvisor rating Great service expensive rooms

Jul 20, 2019 charlestW3784GJ Melbourne, Florida

I will be back because of the rooms cleanliness. My kids loved the pool area I was very pleased with the service just had issues with security to get on boat. They were in aware what the sell at universal and almost caused an issue because my eight year old was wearing a Spider-Man mask
Image of the Tripadvisor rating Amazing

Jul 20, 2019 megdegreve Edmond, Oklahoma

Our first visit and it was everything we’d wanted. Room was clean and space was beautiful. Staff was helpful and we had an amazing time. He only thing we’d add is a small morning grab and go breakfast included with the room. Fruit, muffins and such. There is a sit down paid breakfast we had that was delicious. But we didn’t eat it daily.
Image of the Tripadvisor rating Perfect location

Jul 19, 2019 Dreamer10297984522

Beautiful location and room was nice and spacious for 4 people. Far enough away from parks to see fireworks but not be bothered by the noise. Staff was friendly and helpful. Happy with the water taxis even more after the day is over and tired of walking. Express pass is very much worth it, it was very bust during July and it saved so much time.