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  • Sunday 10:00am - 6:00pm

Disney Resort Hotel Benefits

With more than 25 unique Disney Resort Hotels to choose from, there really is something to suit everyone at Walt Disney World Resort - all with the legendary service, quality and attention to detail for which Disney is so famous. Set in the heart of the magic, it’s a treat to be able to pop back to the hotel for a midday dip in the pool, and still make it back in time for evening entertainment.

To enter a Disney park now requires a Disney Park Pass reservation for the dates you wish to visit, in addition to your Disney ticket. Please read our Must do’s before visiting Walt Disney World in Florida.

There are also some changes to the in-resort experience to allow for physical distancing and enhanced health and safety measures, with some experiences and attractions unavailable at this time. It is important you read our information about how this affects your holiday to Walt Disney World.

Cinderella outside her castle, Magic Kindom

Early Park Entry

With Early Park Entry, each day one of the Disney Theme Parks is open an hour early so Disney Resort Hotel guests can enjoy selected attractions for longer (valid Theme Park admission and Resort ID required).

Complimentary hotel parking

Yes, you read it correctly - all of the Walt Disney World Resort hotels have removed their self-parking fees for guests. So you can leave your car at the hotel, jump on the free transportation to the parks, and not worry about a bill being racked up at the hotel! This is a great benefit for staying on-site, and means you can rent a car for those day trips without any worry!

Complimentary transport throughout the resort

When staying at a Disney Resort hotel you can enjoy unlimited usage of the complimentary Walt Disney World  transportation. Zip about on the monorail, fly high on the Skyliner, or cruise aboard a water taxi with ease. Some hotels are even within walking distance of a park,

Disney MagicMobile

Available in the My Disney Experience App, Disney MagicMobile service is a fun, easy-to-use way for guests to experience the magic of Disney. Guests can create a digital pass to access features such as theme park entry, and gain access to virtual attraction queues.

Guests must have a valid park admission or Disney Resort hotel reservation linked to their Disney account to create a Disney MagicMobile pass.

The magic never ends

Disney resort hotels feature the same legendary storytelling, fantastical settings, and enchantment that you'll find in the parks. From themed pools to movies under the stars, you'll find Disney touches in every detail - you might even spot some familiar character friends along the way!

Complimentary WiFi

Stay connected from start to finish

Disney Resort Hotel guests can enjoy complimentary WiFi throughout their hotel, and it's free within all the parks too, so you can stay connected and keep up with friends and family back home whenever you like. Perfect for sharing those memorable snaps on social media!

Which Disney Resort Hotel is right for me?

Walt Disney World Resort Hotel Categories

Disney Value Resort Hotel

Disney Moderate Resort Hotel

Disney Deluxe Resort Hotel

Disney Deluxe Villa Resort Hotel


Big on fun, small on price
packed with
Disney touches

Great balance between price and 
facilities - larger rooms plus more 
recreation and dining options

The ultimate in quality, service, 
facilities and Disney theming, 
amid luxurious surroundings

Self-catering Resorts
with fully equipped


  • Larger than life iconic theming
  • ​Fun pools
  • Games arcade (local charge)
  • Kids’ playground
  • Family suites available at selected Resorts
  • Arcade
  • Imaginative theming
  • Pools with slide
  • Recreation**
    (fishing, motor boat and bike hire)
  • Games arcade (local charge)
  • Kids’ playground
  • Health Club (at some resorts)
  • Elegant and luxurious theming
  • Club level with concierge
  • Pools with slide
  • Recreation**
    (fishing, motor boat and bike hire)
  • Games arcade (local charge)
  • Kids’ playground
  • Health club
  • Ultimate Disney theming
  • Pools with slide
  • Recreation**
    (fishing, motor boat and bike hire)
  • Games arcade (local charge)
  • Kids’ playground
  • Health club


  • Self-service restaurant
  • Pool bar
  • Pizza delivery to your room
  • Self-service restaurant
  • Waiter service restaurant
  • Pool bar
  • Pizza delivery to your room
  • Self-service restaurant
  • Waiter service restaurant
  • Signature fine dining restaurant
  • Pool bar
  • Character Dining available at some resorts
  • Self-service restaurant
  • Waiter service restaurant
  • Signature fine dining restaurant
  • Pool bar

 Ideal for

  • Fans of Disney theming
  • Those after benefits and value
  • People who love extra facilities
  • Those in search of a ‘middle ground’ choice
  • Those who love deluxe dining and
    amenities on the doorstep
  • Large groups
  • People who appreciate the
    convenience of self-catering
  See Disney Value
Resort hotel offers
See Disney Moderate
Resort hotel offers
See Disney Deluxe
Resort hotel offers
See Disney Deluxe Villa
Resort hotel offers


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Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected by email. 

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Let’s talk

If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility

Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned

If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding

Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon

To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?

You can contact our team by emailing to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

I am currently on holiday and I need to speak to someone

The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .

or you can get in touch with our in-resort team during local opening hours

Find contact details for your location

Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us

If you are in the USA or Canada please email:

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