Disney's Polynesian Village Resort

Walt Disney World, Orlando

The hotel

Tropical gardens, lavish luaus and calm waves characterise Disney's Polynesian Village Resort. Gentle people, laughter and good cheer help every member of the family to capture that laid-back South Pacific mood in no time at all. Rooms are airy and have a tropical feel with bamboo and wood décor. When exploring the resort, tell the kids to look out for the unique Kukai Nut tree. The only one of its kind in the state of Florida, the tree was brought to the Walt Disney World Resort from its native Hawaii. The hotel is on the monorail system that will whizz you to the Magic Kingdom Park.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Children's Playground
  • Close to Walt Disney World Resort
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Laundry Service
  • Games Room

Where is it

Magic Kingdom Resort area. Driving time from airport: approx 30 minutes.

Hotel information

484 rooms and suites in eleven 2- or 3-Storey Longhouses with 1 lift in each. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Standard Rooms with 2 queen-size beds or 1 king-size bed and a day bed, sleeping maximum 5 adults plus 1 child under 3 years in a cot.

Lagoon View Rooms with 2 queen-size beds and a day bed, sleeping maximum 5 adults, or 2 adults and 2 children, plus one child under 3  in a cot.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay. Self-parking available approx $25 including tax per night (payable locally, subject to change).

'Ohana Restaurant (character breakfast or dinner with storytelling), Disney's Spirit of Aloha (dinner show), Trader Sam’s Grog Grotto and Tiki Terrace, Oasis Bar & Grill (poolside), Pineapple Lanai (quick service), Capt. Cook's (quick service), Kona Island and Kona Café. Tambu Lounge - Great Ceremonial House (lounge) and Barefoot Pool Bar.

Main pool with whirlpool, quiet pool with whirlpool and water play area. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Motorised boat rentals*. Fishing*. Volleyball. Healthclub with spa services* (located at Disney's Grand Floridian Resort & Spa).

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom Park. Disney Monorail Transportation to Magic Kingdom Park (one transfer takes you to Epcot). Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

At the present time, Walt Disney World are conducting a phased reopening of their resort hotels. You can find out more information at  Disney’s Know Before You Go site

*Denotes local charge.

Special assistance

Please note: rollaway beds are no longer available.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2010)
  • Very good (1067)
  • Average (481)
  • Poor (245)
  • Terrible (124)
Image of the Tripadvisor rating Zero consideration

Oct 14, 2021 Runderwood581

I hate it. Haven't had a good night sleep one all week. I am actually sitting in my hotel room writing this. Every morning at 6 a.m. sharp the start to powerwash the sidewalks right outside the rooms. When I asked for them to stop, Apparently they can not inconvenience the hotel guest with noise at 10 a.m. they sacrifice the few for the many. … Read more
I hate it. Haven't had a good night sleep one all week. I am actually sitting in my hotel room writing this. Every morning at 6 a.m. sharp the start to powerwash the sidewalks right outside the rooms. When I asked for them to stop, Apparently they can not inconvenience the hotel guest with noise at 10 a.m. they sacrifice the few for the many. I worked so hard for this vacation and to do something for my daughter that my parents didn't have the opportunity to do. When I completed I was met with an "oh well". I hate it, can't sleep well. It ruins the rest of my day. Thank for waiting 4 years of savings. Should have saved it for college instead. Happiest place on earth? I'd be happy too taking this much money from people. -Ryan Underwood Read less
Image of the Tripadvisor rating Best hotel on property

Oct 10, 2021 Daydream01375281962

What an amazing place amazing location amazing dining options in an amazing hotel we had a room right by the Magic Kingdom fireworks so we didn’t have to walk out of our room to see the fireworks we were on the third floor of the room with a balcony it was very cozy the pool was amazing my two children age 7 and five love itI would love to come… Read more
What an amazing place amazing location amazing dining options in an amazing hotel we had a room right by the Magic Kingdom fireworks so we didn’t have to walk out of our room to see the fireworks we were on the third floor of the room with a balcony it was very cozy the pool was amazing my two children age 7 and five love itI would love to come back to this hotel it was an amazing stay with amazing location Read less
Image of the Tripadvisor rating Polynesian

Oct 7, 2021 OctoberDusney

I went with my family and grandchild. The person at the front desk upon arrival handed us leis. The couch in the room was red and worn. We stayed at Moorea. They only give new towels and room cleaning every 4 days. By then most families are leaving. The luggage concierge refused to hold my one bag on my last day so that I could attend a character… Read more
I went with my family and grandchild. The person at the front desk upon arrival handed us leis. The couch in the room was red and worn. We stayed at Moorea. They only give new towels and room cleaning every 4 days. By then most families are leaving. The luggage concierge refused to hold my one bag on my last day so that I could attend a character breakfast for my grandson at the Contrmpirary Resort so I was forced to lug it to monorail where the police told me my locked suitcase would have to be searched thoroughly before getting on at Poly and again after breakfast returning from Contemporary Resort so my family went on without me, I missed the breakfast and waited the two hours for the Magical Express , which is not running anymore as of Jan. 2022 , then flew home. Pools were great and plenty of towels there. Good service everywhere was great as well. The front end people still concierge desk I wasn’t overly pleased with but whatever! Too many heavy set people using scooters , rides stopping mid way to get them On and off rides. Same with monorails and sky rides. Scooters in fat excess of what should be! Read less
Image of the Tripadvisor rating Beautiful renovations and it’s a deluxe category resort but the amenities are not there! Ask yourself if it’s worth it!

Oct 1, 2021 IrishKate57 Moorestown, New Jersey

We love the Polynesian. With the Moana renovations, we couldn’t wait to take our granddaughter. Luckily the monorail has reopened now as well. This is a deluxe category resort with pricing $600 to almost 1k per night for a non-suite room. With that being said, you expect a certain level of amenities. Virtual check in is recommended. Ok… Read more
We love the Polynesian. With the Moana renovations, we couldn’t wait to take our granddaughter. Luckily the monorail has reopened now as well. This is a deluxe category resort with pricing $600 to almost 1k per night for a non-suite room. With that being said, you expect a certain level of amenities. Virtual check in is recommended. Ok fine—but it’s really lacking warmth. Maybe put the welcome packs from the travel agents or the leis in the rooms ahead of time. Housekeeping can be declined. But it’s only every other day unless you want to pay extra. Again I’m okay with that but at least put the bag liners in the trash cans. I felt like I was at home on trash duty. We would put our food trash out in the hall each night from mobile ordering. I was also expecting room service. Nope—only the Grand Floridian has that service. Mobile ordering is pushed. But you have to wait for a time slot to put your order in and then someone has to pick it up. Little ones can be very off by the end of the day after the parks. The workers did a great job and there were no issues with orders but I was really looking forward to being treated to deluxe services. All cast members, even the contractors working on the unfinished buildings were all friendly and totally were in the Disney spirit. Food was also very good quality. Masks in the parks were brutal. Everyone had a rash on their face by the end of the week. Even rides that were primarily outside, certain workers demanded masks. It should be a choice. We are all vaccinated. I’m also not buying any of the photos since we’re all wearing masks! I’m really just put off by the cost with not all the amenities. Will we go back? I’m sure we will—but if it’s not completely the experience I’m paying for I may consider staying off the property at a fraction of the cost. Why do things half way but charge the same? I work hard to be able to do this for my family. Anyway the renovations are beautiful and we still had a great time! Read less
Image of the Tripadvisor rating just love this place always have

Sep 17, 2021 WildermereBeach Myrtle Beach, South Carolina

lots of renovations. many buildings being remodeled with new beds and furniture that is clearly visible through the open blinds. Bungalows on the water seemed nice but I bet are pricey. Place was nice, clean, and well groomed beachfront. Perfect spot to view the MK fireworks. Ohana and Kona Cafe are OPEN. Downstairs the art store has since been… Read more
lots of renovations. many buildings being remodeled with new beds and furniture that is clearly visible through the open blinds. Bungalows on the water seemed nice but I bet are pricey. Place was nice, clean, and well groomed beachfront. Perfect spot to view the MK fireworks. Ohana and Kona Cafe are OPEN. Downstairs the art store has since been closed and turned into a DVC sales center but the Polynesian shop is still open. Lobby seemed as though nothing has changed but the monorail and great ceremonial hall is still being worked on the exterior. all in all great time Read less