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Tropical gardens, lavish luaus and calm waves characterise Disney's Polynesian Village Resort. Gentle people, laughter and good cheer help every member of the family to capture that laid-back South Pacific mood in no time at all. Rooms are airy and have a tropical feel with bamboo and wood décor. When exploring the resort, tell the kids to look out for the unique Kukai Nut tree. The only one of its kind in the state of Florida, the tree was brought to the Walt Disney World Resort from its native Hawaii. The hotel is on the monorail system that will whizz you to the Magic Kingdom Park.
Amenities
Bar
Swimming Pool
Families
Theme Parks
Children's Playground
Close to Walt Disney World Resort
Babysitting service
Room Service
Safety Deposit Box
Wheelchair access
Laundry Service
Games Room
Where is it
Magic Kingdom Resort area. Driving time from airport: approx 30 minutes.
Hotel information
484 rooms and suites in eleven 2- or 3-Storey Longhouses with 1 lift in each. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Standard Rooms with 2 queen-size beds or 1 king-size bed and a day bed, sleeping maximum 5 adults plus 1 child under 3 years in a cot.
Lagoon View Rooms with 2 queen-size beds and a day bed, sleeping maximum 5 adults, or 2 adults and 2 children, plus one child under 3 in a cot.
Please note: cots must be requested at time of booking.
Use of the Walt Disney World Resort Transportation System is included in your stay. Self-parking available approx $25 including tax per night (payable locally, subject to change).
'Ohana Restaurant (character breakfast or dinner with storytelling), Disney's Spirit of Aloha (dinner show), Trader Sam’s Grog Grotto and Tiki Terrace, Oasis Bar & Grill (poolside), Pineapple Lanai (quick service), Capt. Cook's (quick service), Kona Island and Kona Café. Tambu Lounge - Great Ceremonial House (lounge) and Barefoot Pool Bar.
Main pool with whirlpool, quiet pool with whirlpool and water play area. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Motorised boat rentals*. Fishing*. Volleyball. Healthclub with spa services* (located at Disney's Grand Floridian Resort & Spa).
Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom Park. Disney Monorail Transportation to Magic Kingdom Park (one transfer takes you to Epcot). Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
Minimum stay 5 nights at all times.
Maximum stay 21 nights.
At the present time, Walt Disney World are conducting a phased reopening of their resort hotels. You can find out more information about which hotels are currently open at Disney’s Know Before You Go website www.disneytraveltradeinfo.com/wdwws
*Denotes local charge.
Please note: rollaway beds are no longer available.
Based on 3908 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2005)
Very good (1066)
Average (479)
Poor (241)
Terrible (117)
It's Usually Great
Apr 4, 2021presidentnotsureSpring Hill, Florida
But this time it was definitely a mixed bag:
The good. Three cast members, Loc and Hunter at the pool and Christine in Captain Cooks. Wonderful people who care more about service than mask compliance. It's the Polynesian so the location is wonderful.
The bad: construction everywhere means the normal amenities are interrupted. No monorail, no…
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But this time it was definitely a mixed bag:
The good. Three cast members, Loc and Hunter at the pool and Christine in Captain Cooks. Wonderful people who care more about service than mask compliance. It's the Polynesian so the location is wonderful.
The bad: construction everywhere means the normal amenities are interrupted. No monorail, no splash pad, check in in the Pago Pago building. Nowhere to eat. Since Ohana is closed it was impossible to get into Kona Cafe so we ate every meal out of cardboard. Despite this, it was still $700 a night.
The ugly: Disney's stupid mask rules. While the rest of the state opens up, disney gets worse. Don't have to wear it at the pool, but just to order at the bar you need one even though the CM there is wearing a welding outfit and behind a cocoon of plexiglass. An old guy told me I had to step to the side to take a drink and should just pull my mask up a bit. WTF? When Dr. Fauci originally told us not to wear masks before doing a 180, one of the reasons he said they don't help is people touch them too much. Dr. Polynesian guy seems to think that's NBD. CM are not allowed to take pictures so my family can't get a picture together. They will, however take your credit card when you buy something and it doesn't work. But expecting logical consistencies in Disney covid policies is like expecting a dog to learn how to drive.
It was our fourth time staying here. 75% of the time it's been awesome. Disney's "Screw the guests, they'll pay for anything" attitude is slowly creeping in here.
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A Mixed Stay
Mar 19, 2021Ann MSeattle, Washington
Our studio was disappointing, it was a DVC villa. It showed its years of wear and tear.
The pools, however, were great and I’d go back just for those!
Food choices were minimal, but being close to Dole Whips made up for it.
Great visit even with Covid restrictions
Feb 27, 2021Familyof5lovestravel
Stayed 2 nights and our family enjoyed the dole whips by the pool. Cast members were friendly and wore masks. Around the pool you didn’t have to wear a mask in the pool. They asked if you went outside the pool area or to the bathrooms that you wore it. Kids enjoyed the pool time and was a great relaxing vacation.
A Heavenly Hawaiian Home
Nov 9, 2020smatigan
Whether you love it for its prime location, plentiful amenities, or accessibility to the parks, the Polynesian has something to offer for all of its inhabitants. The Polynesian's close proximity to Magic Kingdom keeps the family disputes to a minimum as the monorail ride to the park is only a few minutes. This quick and smooth ride sets the…
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Whether you love it for its prime location, plentiful amenities, or accessibility to the parks, the Polynesian has something to offer for all of its inhabitants. The Polynesian's close proximity to Magic Kingdom keeps the family disputes to a minimum as the monorail ride to the park is only a few minutes. This quick and smooth ride sets the positive tone for a day filled with laughs and joy. Although one might find themselves stuffing their face in Mickey shaped pretzels or ice cream so good it should be illegal, you can enjoy a fantastic meal at the Polynesian. With multiple restaurants to choose from, you are sure to find a dinner that pleases even the pickiest of eaters. I can assure you Anton Ego from "Ratatouille" would rate the Polynesian's restaurants with the highest of reviews. If the location and food still hasn't convinced you to stay at this paradise on earth, perhaps the decadent pools can reveal the true joys this resort has to offer. After a long day of running around the parks, you can unwind at the beautifully designed pools and lounge in comfortable beach chairs. The Polynesian will help you manifest your dream of being a dancer in Lilo's hula class and inspire you to play the song "Hawaiian Roller Coaster Ride" on loop all day.
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It was different but still Magical
Oct 2, 2020tribeofourGranite Bay, California
We went as a family during covid-19. The pools are amazing! Best hotel on property with the coolest kids water park and slides! We will only stay at this hotel from now on when visiting this amazing Magical Place. Hotel room even had an extra bed pull down from wall under the tv for the kids. Perfect stay!!!
Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
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Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
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Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
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