Tidewater Beach Resort

The postives of this place was the location. It was close to many attractions and the beach. All of the staff had pleasant attitudes. The negatives of this place outweighed the positives. First the process to get luggage to and from room was a hassle. Had to walk into crowded hotel to try to get lucky to get a luggage carrier. Then walk all the way out to parking garage, then to hotel entrance to wait for an elevator for 30 minutes. When we first arrived into the condo it was not as described online. It was dirty. The door frame was chipped and there were other small damages throughout. The floor was dirty with sand, and there was a cheeto behind my bed. Early in the morning on our second day there, they had construction workers installing windows right next to the bedroom window. Nothing like waking up at 7:00 A.M on vacation, and waking your one year old at the sound of drilling. For 3 days one of the outside pools were out of order.One day both pools were out. One of the hot tubs did not work either. We also received a warning note that if we left anything outside our door it would be thrown away, and if a second warning issued we would be asked to leave. I do not recommend this hotel to anyone. Read less

We stayed last year and had an issue with bathroom cleanness but we informed them and they came to clean right away. The view is nice, and beach was nice so we figured one bad experience should not ruin it. We re-booked for this year. At check in it took forever but the worst part was the elevator wait of over 25 mins. But that can be over looked right? Wrong. Once we got into room, fire alarm was beeping they came and took battery. That was annoying but really pushed this trip from bad to worse was the bathrooms. Black mold was everywhere in all bathrooms- it was bad. We went to the front desk right away to report and they said they would take care of it. 7 hours later they finally call to say they came and cleaned the bathrooms and but an ozone system in the room to clean the air and for us to turn it off when we come in. In researching what an Ozone system is and proper user its sounds like you have to air out the room after you enter (which they did not tell us) with someone with COPD in our party the affects of Ozone on lungs doesnt sound good. We here we sit with face masks on our balcony airing out the place with fans hoping that gets the dangerous ozone out of the air now that the mold has been bleached to high heaven. Long story short- mold in bathroom is not acceptable. An inspector not catching the black mold (pictures below) issues was troubling and the cleaning of the issue of the room was not handled well. Very bad and this will be our last time. Not sure how the other condos are being managed but if they are like this, steer clear. Read less

We stayed October 19 through October 26. Our condo was on the 29th floor. Fantastic view. The condo was nice. The bed was a bit lumpy for our taste but okay. While some of the elevators were down for maintenance during the the week we never experienced any long delays, neither did the other 2 families that were with us. Enjoyed Waves, good food, the service was a bit slow but didn't mind relaxed place. The only gripe I have was when the security guy wanted me to give him my drivers license to hold to check out a luggage cart until I returned the cart. I found that to be way over the top. The check in staff was very friendly and helpful. Read less

Stayed at many condos in PCB over the years and many are very similar. Third trip to Tidewater and several things stand out. Staff was very helpful as I had car trouble and had to extend my visit, room 315 was the best one bedroom I have stayed in, also unusual,that this condo has a restaurant open all day even during November. Had several meals there and food is excellent. Read less