Hard Rock Hotel

Universal Orlando Resort, Florida

The hotel

Live like a rock ‘n’ roll superstar at the Hard Rock Hotel® at Universal Orlando Resort. It’s the perfect mix of funk and just plain fun. This hotel will make you feel like rock ‘n’ roll royalty with impeccable accommodations, a wealth of recreation, and personal service and attention fit for an “A-List” celebrity. Designed in Californian mission-style architecture, the Hard Rock Hotel® embodies the soul, spirit and attitude of rock. It’s lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock ‘n’ roll memorabilia; the legendary Palm Restaurant and more. Best of all, the 650-room hotel is located just a short walk, complimentary water taxi◊ or shuttle bus ride to the Universal Orlando theme parks, plus the Universal CityWalk entertainment complex. Hotel guests also enjoy an exclusive package of theme park benefits, including:· FREE^ Universal Express Unlimited to skip the regular queues in Universal Studios Florida and Universal’s Islands of Adventure (valid theme park admission required not valid at Universal's Volcano Bay).· Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the park opens (valid theme park admission required).

Amenities

  • Children’s Playground
  • Bar
  • Hot tub
  • Wheelchair access
  • Volley Ball
  • Restaurant
  • Families
  • Theme Parks
  • Games Room
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Internet Access

Where is it

Within easy walking distance of both Universal Orlando theme parks Universal Studios Florida and Universal’s Islands of Adventure, plus Universal CityWalk entertainment complex. Transfer time from airport: 20 minutes.

Hotel information

650 rooms on 7 floors in 1 building with 6 lifts. All with air-conditioning, 49" flat-screen TV, WiFi, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. All rooms are non-smoking. Standard Rooms with 2 queen-size beds, sleeping maximum 4 persons or family of 5 with rollaway bed*.

Pool View and Deluxe Rooms are available at a supplement.

Club Rooms are situated on the 7th floor with access to a private lounge offering complimentary daily breakfast and evening hors d'oeuvres, beer and wine.

Suites and Kids Suites are also available at a supplement.

  • Booking Bonus Reserved solely for Virgin Holidays guests staying at any Universal Orlando Resort hotel, our exclusive v-hub lounge at Universal’s Aventura Hotel lets you make the most of every day of your holiday — even your last. Catch some last minute rays by the hotel pool after you’ve checked out, or drop by after one last visit to the parks to freshen up before you fly. Oh, did we mention the free light morning snack too? Click here to find out more.

Complimentary transport to the Universal Orlando theme parks and Universal CityWalk. Self parking approx $22 plus tax per day, valet parking approx $29 plus tax per day (payable locally, subject to change).

The Kitchen (breakfast, lunch and dinner), The Palm Restaurant (dinner only), Beachclub (pool bar and grill), Velvet Bar (light snacks), Emack & Bolio's Marketplace (ice-cream parlour featuring Starbucks® coffee).

Pool with water slide and beach. Play area for kids. 2 hot tubs. Cabanas* (seasonal). Table tennis. Fitness centre. Volleyball court. Resort Kids Camp* (reservations required). Game room*. Preferred tee times at local golf courses*. Access to Mandara Spa®* at nearby Loews Portofino Bay Hotel.

24-hour room service*. Hard Rock® Gift Shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay 2 nights at all times.

*Denotes local charge.
Please note: One person must be 21 years or over in each room to check-in.
Please note: There may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s19)

^Requires theme park admission. Valid at Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay or at Pteranodon Flyers at Islands of Adventure. Excludes separately ticketed events. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

© 2019 Starbucks Coffee Company. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6433)
  • Very good (2526)
  • Average (936)
  • Poor (425)
  • Terrible (261)
Image of the Tripadvisor rating Incredible service!

Jun 15, 2019 kriegec Saint Louis, Missouri

Just got back from another great trip at Universal Studios Florida. Our room at the Hard Rock hotel was clean and modern. The staff there was extremely courteous and they gave my family the sense they were happy we were there. The front desk people, the bell stand people, housekeeping, valets, and lifeguards were all friendly and helpful and easy… Read more
Just got back from another great trip at Universal Studios Florida. Our room at the Hard Rock hotel was clean and modern. The staff there was extremely courteous and they gave my family the sense they were happy we were there. The front desk people, the bell stand people, housekeeping, valets, and lifeguards were all friendly and helpful and easy to talk to. We also felt the staff at The Kitchen (the onsite restaurant) was incredible. After a trip to the parks, my daughter brought back a rather expensive wand from the Wizarding World of Harry Potter. We ate at The Kitchen and she left it behind at our table. She only realized this when we were already back in the parks, and of course she felt awful. I called the Kitchen and they said, "no problem, enjoy your day at the park and come get the wand whenever you can." That really eased my daughter's mind and allowed us to have a relaxing time. I want to thank The Kitchen staff as well as all of the people at Hard Rock Orlando for making our stay great. Read less
Image of the Tripadvisor rating Poor service

Jun 14, 2019 Beaverhausens Glasgow, United Kingdom

Rooms below average. Side of beds were grubby and bathroom was not clean on arrival. Reported to reception however was not resolved. Ok view of city walk fireworks despite being a standard room which was a bonus. Paid for a pull down bed for my autistic son as he will not share a bed despite us being a family of 4. I paid £25 for this privelege to… Read more
Rooms below average. Side of beds were grubby and bathroom was not clean on arrival. Reported to reception however was not resolved. Ok view of city walk fireworks despite being a standard room which was a bonus. Paid for a pull down bed for my autistic son as he will not share a bed despite us being a family of 4. I paid £25 for this privelege to find it would not even fit in any space in the room! No refund was offered and my husband had to sleep on the floor due to this. Ok check out we left 2 items in the room which was obviously our error. We reported this and were told no items were left this is simply not good enough and my sons were distraught .. these were item bought at universal the day before which they will not be able to get t home. Security staff could not have cared leas . Just not the standard I expect from hard rock and certainly not what I have experienced at other hard rock locations. Overall very poor. Read less
Image of the Tripadvisor rating Amazing Location!

Jun 14, 2019 Culture18847

We had our family with 5 grandchildren staying at the Hard Rock Hotel in June. The location was perfect for enjoying Universal Orlando and we loved the water taxi! Our 2nd favorite thing was the pool with all of its fun activities! The grandchildren loved the games and dance contests!
Image of the Tripadvisor rating Spoil yourself.....

Jun 13, 2019 JohnBrum1875 Solihull, United Kingdom

Ok, so it is not cheap, but the hotel has a lot to offer. It is big hotel with lots of space and things to do (if you are not spending all your time in the parks like us), so I would suggest extending your stay by a day so you can utilise more of the hotel rather than what we were able to do so. We arrived very early to check in (approx 7:30am)… Read more
Ok, so it is not cheap, but the hotel has a lot to offer. It is big hotel with lots of space and things to do (if you are not spending all your time in the parks like us), so I would suggest extending your stay by a day so you can utilise more of the hotel rather than what we were able to do so. We arrived very early to check in (approx 7:30am) and everything was very efficient. Bags taken care of, park passes provided and room keys provided which double up as your fast passes. Helpful staff on hand to explain everything to us so we were then able to head straight to the parks fully briefed. It is literally only a quiet 5 min walk to the parks so a great location. The rooms were big and the beds really comfortable. Our room was ready about 4pm and a nice touch was the kids (we have twins) had a small cake awaiitng them in the room and then a voucher for free pudding at one fo the in hotel restaurants. The pool area was another plus point as it was big and plenty of sun loungers. Kids stayed in until 10pm one night watching a movie which was playing on a big screen - very novel. okay so lets touch on a negative..... it is pricey for food / drink. I expect to pay a premium however $32 for 2 pints of cider is over the top. Lower the prices and I would have a few more....... I would suggest bringing in some snacks / drinks so you can keep yourself a little fed and watered and not have to rely too much on the hotel .... depending upon your budget of course. Overall we really enjoyed it, great location, clean, big / comfy rooms and excellent pool area. Read less
Image of the Tripadvisor rating If you're looking for Hard Rock or Rock 'n Roll of any kind you won't find it here...

Jun 13, 2019 ic2ss Wilbraham, Massachusetts

Ok, I'll preface this by saying that in terms of a comfy bed and clean room it was fine. If you're going to Universal and you want front of line with your room key, you got it. I was here at a convention over at the Royal Pacific/Sapphire but opted to stay at the Hard Rock to get away from convention goers. I'm in my mid 50's. Traveling with a… Read more
Ok, I'll preface this by saying that in terms of a comfy bed and clean room it was fine. If you're going to Universal and you want front of line with your room key, you got it. I was here at a convention over at the Royal Pacific/Sapphire but opted to stay at the Hard Rock to get away from convention goers. I'm in my mid 50's. Traveling with a colleague of the same generation. We're both musicians. This place has pictures and memorabilia of legendary bands like the Stones, Beatles, Bowie, etc. Trouble is you won't actually ever hear any of that music on this property. Go to the pool, hear lousy music and maybe AC/DC with a dance mix beat...ugh. Not even a decent rock 'n roll song thrown in occasionally. Go to the Velvet Lounge and you'll be treated to a never ending series of ancient videos of bands you've never even heard of, not even early 80's one hit wonder songs. And punished with it at higher volumes. They must not want to pay royalties for quality music. Absolutely painful. So much so that we stopped going to the pool and the lounge. My colleague commented that they (Hard Rock) took a great concept and ruined it. So, if you're a musician and you're expecting to hear great rock from the last 40-50yrs you won't find any here. We had travel guitars so we made our own music rather than be subjected to what could be described as 'worst garage bands of the 20th century'. Second, pool area. Way too many lounge chairs jammed as close together as possible. Hardly any drink tables and very few areas to get shade from the sun. There are only a handful of umbrellas in the beach area and some cabanas. I couldn't imagine being there with young kids and not being able to get under an umbrella during the hot months. They really need to install more umbrellas rather than trying to jam as many lounge chairs as they can row after row. Very poor thought given to this. Oh, and did I mention lousy music? If you're only objective is parks, short pool visits, sleep and repeat then it's fine. Just don't expect to be treated to great rock 'n roll. The Palm does serve some great steaks and the bartenders are great. Read less