Loews Portofino Bay Hotel at Universal Orlando

Universal Orlando Resort, Orlando

The hotel

Experience la dolce vita — the sweet life — at Loews Portofino Bay at Universal Orlando, and prepare to be transported to the charming, picturesque Italian seaside and cobblestoned streets. Sit and enjoy the views over the glistening harbour waters while sipping on a coffee. Taste traditional Italian food in one of the many restaurants. And when the sun’s shining, jump into one of the pools to cool off. The parks are only a water taxi or shuttle bus away, and you’ll benefit from amazing extras like early park admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay, and skip-the-regular-line ride access** (select attractions, valid theme park admission required).

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Club
  • Children's Pool
  • Close to Universal Orlando Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access

Where is it

Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. A water taxi or shuttle bus is also available to reach all 3 parks and Universal CityWalk. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

750 rooms. All with air-conditioning, 42" flat-screen TV, iPod docking station, coffee maker, safe, iron and board, bathrobes, and hairdryer. Nightly turn-down service on-request. Garden View Rooms are 450 sq ft and have views of the lawns and gardens, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Bay View Rooms are 450 sq ft and overlook the piazza and scenic harbour, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 490 sq ft and have views of the villa pool or the beach pool, with a larger living space and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 490 sq ft and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Despicable Me Kids Suites are large family suites, featuring two bedrooms and a separate kids room with a small table and chair set, wardrobe and TV. With 1 king-size bed in the master bedroom, and twin beds or bunk beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children. (Please note: the children's bedroom only opens into the adult's bedroom).

Club Level Rooms include access to the Portofino Club Lounge, offering the following benefits: (renovations will be taking place from August – mid December 2021.  During this time, club lounge services and amenities will be offered to guests in an alternate location).

  • Complimentary continental breakfast
  • Evening beer and wine
  • Personal concierge service
  • Complimentary coffee, tea and soft drinks throughout the day
  • Evening hors d'oeuvres 
  • Afternoon snacks
  • Complimentary admission to the fitness centre

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Booking bonus: Early park admission† to The Wizarding World of Harry Potter™, and select attractions at Volcano Bay water park, one hour before the theme parks open (select attractions, valid theme park admission required). 

Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and CityWalk™. Self-parking $28, , valet parking $37, both plus tax, per day (payable locally, subject to change).

Bice Ristorante (Italian cuisine, open for dinner). Mama Della's Ristorante (Italian food, open for dinner). Trattoria del Porto (Italian with a modern twist, open for breakfast, lunch and dinner). Sal's Market Deli (pizza, sandwiches and deli items, open for lunch and dinner). Splendido Bar and Grill^ (poolside dining). Gelateria (breakfast items, ice cream and milkshakes). Starbucks®. Bar American (lobby lounge). The Thirsty Fish (with evening entertainment on select nights). 24-hour room service*.

'Musica della Notte' (Music of the Night), an evening musical celebration at the Harbour Piazza.

Beach pool with water-slide, a sandy beach, adjacent children's pool, poolside games, 2 hot tubs and private cabanas*. Villa pool with private cabanas*. Hillside pool (quiet pool). Kids' camp* (reservations required), Mandara Spa®*. Fitness centre with hot tub, sauna and steam rooms*. Games room*.

Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Wake-up call from one of your favourite Universal Orlando characters*. Gift and retail shops. Concierge. Complimentary WiFi. Complimentary CityWalk Club access‡ to select venues. Universal Vacation Planning Centre.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

2 nights at all times.

 

Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

Please note: Some imagery shown does not represent current operational and safety guidelines. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting this destination. Face coverings and temperature checks will be required for all guests. For important safety information at Universal Orlando Resort, please click here www.universalorlando.com/safetyinfo

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

* Denotes local charge.

Special assistance

Please note: one person must be 21 years or over in each room to check-in

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.  

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark and Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

Portofino Bay Hotel TM & © 2020 UCF Hotel Venture. All rights reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4504)
  • Very good (1544)
  • Average (711)
  • Poor (362)
  • Terrible (361)
Image of the Tripadvisor rating Amazing service and convenience

Oct 18, 2021 ejmoral

I cannot stress enough how amazing the staff was. Everyone we spoke with was friendly and helpful. The convenience of the water taxi to the parks was amazing and easy. We will make sure to stay here anytime we visit the universal orlando parks.
Image of the Tripadvisor rating First Family Vacation

Oct 18, 2021 samanthat171

For our first time going anywhere, we had decent expectations and PB blew us away. It was beautiful, we truly felt like we were at an Italian resort and everyone was so kind. It may seem pricey, but I promise that it is worth every penny. Being on site means that you also get Universal Express to skip most of the lines at Universal Studoos and… Read more
For our first time going anywhere, we had decent expectations and PB blew us away. It was beautiful, we truly felt like we were at an Italian resort and everyone was so kind. It may seem pricey, but I promise that it is worth every penny. Being on site means that you also get Universal Express to skip most of the lines at Universal Studoos and Islands of Adventure. The dining experiences at the hotel were top notch as well. Our favorite was going to Mama Dellas that last night before we left--a candlelit dinner and being serenaded to by an amazing group with freshly home made pasta just topped everything off. Add on a scoop of Gelato from the Gelateria and you have the perfect evening. We will 100% be coming back to PB anytime we come to Universal!! Read less
Image of the Tripadvisor rating Don't hesitate to book here!

Oct 16, 2021 shaunm9630

I did a lot of research for my wife and I to choose a hotel for our Orlando trip this fall. For reference, we are both adults, no kids. I went back and forth between Hard Rock and Portofino and ultimately chose the later for our first on site stay at universal. After arriving, we were both very pleased with our choice! This hotel is very much like… Read more
I did a lot of research for my wife and I to choose a hotel for our Orlando trip this fall. For reference, we are both adults, no kids. I went back and forth between Hard Rock and Portofino and ultimately chose the later for our first on site stay at universal. After arriving, we were both very pleased with our choice! This hotel is very much like being in Italy. The atmosphere is great, the hotel has nice places to eat, great water views, pools, and quick access to City Walk and the Parks. The water taxis are enjoyable and take about 7 mins travel time to the parks. For an alternative, you can walk the walking path to the parks, which takes about 10 mins. We also met the Executive chef of the hotels and have to mention the great service and samples he gave us of some new additions that I hope are being offered (yummy!) This hotel offers the most themed atmosphere, space, and satisfaction if you are looking to stay in the "bubble." If you are trying to decide between this and the other two premium on site properties, Portofino will not disappoint! Read less
Image of the Tripadvisor rating Relax and Have Fun

Oct 15, 2021 michellefV7500PA coloma, Wisconsin

I always like staying at this hotel. You feel as if you are in Europe. You can be an adult and a kid at the same time. It offers two pools. One to hang out at the bar and listen to music etc. The other is if you want to be in a quite area to read a book and relax. Love being able to walk in shops and have a choice of different restaurants at the… Read more
I always like staying at this hotel. You feel as if you are in Europe. You can be an adult and a kid at the same time. It offers two pools. One to hang out at the bar and listen to music etc. The other is if you want to be in a quite area to read a book and relax. Love being able to walk in shops and have a choice of different restaurants at the hotel or go to City Walk. I wish they would have more shopping at City Walk. They only have an Universal Store now.. Read less
Image of the Tripadvisor rating Amazing experience

Oct 15, 2021 andreasW3504MH

I booked this resort for a girls trip. We had a club level room, which is totally worth it! The service from check in to check out was on point. The club level attendants were very friendly and kind. The boat transportation to City Walk was easy and convenient. We were able to get our park tickets in the lobby, which was wonderful! We will… Read more
I booked this resort for a girls trip. We had a club level room, which is totally worth it! The service from check in to check out was on point. The club level attendants were very friendly and kind. The boat transportation to City Walk was easy and convenient. We were able to get our park tickets in the lobby, which was wonderful! We will definitely be back! Read less