Loews Portofino Bay Hotel

Universal Orlando Resort, Orlando

The hotel

Celebrate la dolce vita - the sweet life - at Loews Portofino Bay Hotel at Universal Orlando Resort. Nestled along a picturesque bay at Universal Orlando, this luxurious hotel re-creates the charm and romance of the famed seaside village of Portofino, Italy, right down to the cobblestone streets and outdoor cafes. This hotel features 750 guest rooms, including 45 spacious suites. Each room offers the epitome of European luxury and elegance with custom designed furnishings and marble accents. And, of course, each guest room is also equipped with all the latest amenities to combine the best of Old World hospitality with modern convenience. Hotel guests enjoy impeccable and attentive service, an opulent spa, three themed swimming pools, and exceptional dining, plus an exclusive package of theme park benefits, including:· FREE^ Universal Express Unlimited to skip the regular queues in Universal Studios Florida and Universal’s Islands of Adventure (valid theme park admission required)· Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the park opens (valid theme park admission required).

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Theme Parks
  • Kids Club
  • Children's Pool
  • Close to Universal Orlando Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box

Where is it

Within easy walking distance of both Universal Orlando theme parks - Universal Studios Florida and Universal’s Islands of Adventure, plus Universal CityWalk entertainment complex. Transfer time from airport: 20 minutes.

Hotel information

750 rooms on 6 floors in the main building, and 5 in the other 2 wings with 12 lifts. All with air-conditioning, 42" flat-screen TV, WiFi, iPod docking station, coffee maker, safe, iron and board and hairdryer. Nightly turn-down service upon request. Garden View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or family of 5 with rollaway bed*.

Bay View Rooms - overlooking the piazza and the Portofino's scenic harbour.

Deluxe Rooms - feature a larger living space, separate bath and shower.

Suites and Despicable Me themed Kids Suites available.

Club Rooms - have access to a private lounge offering complimentary daily breakfast and evening hors d'oeuvres, beer and wine.

  • Booking Bonus  Make every day count — even your last one in our exclusive v-hub lounge at Universal’s Aventura Hotel. Stay at a Universal Orlando Resort hotel with Virgin Holidays and make the most of your time after check out. Tuck into a free light morning snack, lounge by the pool, take a dip, or even take the kids for one last trip to the parks before you head to the airport. Click here to find out more.

Complimentary transport to all three theme parks and Universal CityWalk. Self-parking approx $22 plus tax per day, valet parking approx $29 plus tax per day (payable locally, subject to change).

Bice Ristorante (dinner only), Trattoria del Porto (breakfast, lunch and dinner), Mama Della's Ristorante (dinner only), The Thirsty Fish, Splendido Bar and Grill Sal's Market Deli, Starbucks®, Bar American.

3 swimming pools, kids' pool, kids' camp* (reservations required), Mandara Spa®* and fitness centre with hot tub, sauna and steam rooms*. Games room*.

24-hour room service*. Laundry facilities*. Gift and retail shops.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay: 2 nights at all times.


*Denotes local charge.

Please note: One person must be 21 years or over in each room to check-in

Please note: There may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s19)

^Requires theme park admission. Valid at Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay or at Pteranodon Flyers at Islands of Adventure. Excludes separately ticketed events. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Portofino Bay Hotel TM & © 2019 UCF Hotel Venture. All rights reserved. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3940)
  • Very good (1386)
  • Average (609)
  • Poor (281)
  • Terrible (279)
Image of the Tripadvisor rating Ma pleased

Jul 23, 2019 sonyasahakyan

Loved everything, except for the prices, if it could be lowered , then it would be absolutely perfect. The staff members were very friendly, never said no, and always went out of their way to assist me.
Image of the Tripadvisor rating Getaway to Portofino Bay

Jul 23, 2019 Wanderer57795698777 Venice, Florida

While Portofino is pricey, the Universal express passes added to the value. The room was charming, but some of the furniture and fixtures could use some freshening up. The luggage took a bit of time to get to us, and we weren't allowed to take the luggage cart to the room ourselves, but the si6was resolved. The concierge staff seemed very… Read more
While Portofino is pricey, the Universal express passes added to the value. The room was charming, but some of the furniture and fixtures could use some freshening up. The luggage took a bit of time to get to us, and we weren't allowed to take the luggage cart to the room ourselves, but the si6was resolved. The concierge staff seemed very bothered by people actually visiting the concierge desk, even though they usually had two or three of them just talking to each other. The front desk staff, on the other hand, was amazing! Every interaction there was completely positive. The grounds are beautiful, and we would certainly stay there again. Read less
Image of the Tripadvisor rating Another Transforming Experience,

Jul 22, 2019 Padraig2 Atlanta, Georgia

For many of us we embark on this journey called a vacation once or twice a year, -- at its core its a break from work, a time to recharge , to get away from it all, and take some much needed relaxation... the destination is sometimes the highlight, other times its just about being away from the mundane and ordinary routine of our lives, --- its a… Read more
For many of us we embark on this journey called a vacation once or twice a year, -- at its core its a break from work, a time to recharge , to get away from it all, and take some much needed relaxation... the destination is sometimes the highlight, other times its just about being away from the mundane and ordinary routine of our lives, --- its a very, very short amount of time to try and remove yourself from the stress, emails, conference calls, etc, etc, etc....Needles to say its a very important week , its cherished, protected, and guarded at all costs, ... pitty the fool or fools that try to stand between us and our beloved 168 hours of fun and sun..... So we invest weeks, sometimes months into the pursuit of the perfect vacation ...... Its a very big deal........ Well, several years ago I discovered the Portofino Bay Hotel ( please see other reviews) and I can say without hesitation that I have found my vacation holy grail.... Yes it checks all of the boxes, clean, comfortable, well laid out, exempliary staff, a five minute boat ride to Universal Studios, great food choices, amenities to suit the most distinguished guest, and an ice cream shop that serves gelato that Naples envies, .... yes, yes, this is the hotel that meets and or exceeds all of our critical requirements.... But it does something that very, very few destinations can accomplish, -- it provided an escape from the outside, it actually made me forget about work, mortgages, the hour and half commute, the bills, and all of the other adult responsibilities.... but how do they do it? how is it possible that a hotel can provide such a suspension of reality? Is it the short ride into the hotel grounds that begins your stay and is immaculately landscaped? is it the warm fragrance that greets you when you enter into the hotel lobby, or the fresh flowers.. could it be the flawless check in, or the spacious rooms, ---is it the archetecture that makes Portofino look more like Portofino then Portofino? Maybe its Sal's diner that serves one of the best Italian Subs outside of Milan, or could it be the operatic talent that serenades you at dusk from the brilliantly designed balcony, ( did I mention the sun glistens as its sets and you enjoy your glass of wine while being sung Nessun Dorma?)... maybe its the welcoming of the staff at the Thirsty Fish as you enjoy an ice cold Peroni after a long hot day at the park) .... or it could be the stroll at night through the grand Piazzo del Campo while you people watch or simply enjoy the company of your loved ones, ..... What ever it is about this place that puts you in your happy spot, it enabled me to focus on being with my family, to really live in the moment of my children, and wife... to enjoy just being together... and not focus in all of the other distractions that have caused me to forget the most important part of life, ---.. I know its a little weird, ( or maybe really weird that a destination can cause you to feel like that) but I went with it , and have come back from the best vacation of my life, .... I wanted to say thank you to Portofino's staff, from the grounds keepers to the General Manger, -- hopefully this is a reminder that what you do is an important part of our work life balance, -- Looking forward to next years trip... Read less
Image of the Tripadvisor rating Bait and Switch

Jul 22, 2019 johnyT3664QY Carrollton, United States

When we booked we were told there would be early access to both theme parks. It wasn't until we checked in that we were told early admission is only for Studios side. We chose this premier hotel for express pass and early admission. Early access to the Studios side literally gave us 2 ride options that the Express would have taken care of.
Image of the Tripadvisor rating Almost as if you were there!!

Jul 22, 2019 asim0ne Jericho, New York

It was a business trip, but the amenities the Hotel has to offer will make your stay a very good experience. Many different option to choose from, you will not be let down. ENJOY!!! between THE WATER-TAXI RIDE to CityWalk, or just staying on the premises.