Loews Portofino Bay Hotel

Universal Orlando Resort, Orlando

The hotel

Celebrate la dolce vita - the sweet life - at Loews Portofino Bay Hotel at Universal Orlando Resort. Nestled along a picturesque bay at Universal Orlando, this luxurious hotel re-creates the charm and romance of the famed seaside village of Portofino, Italy, right down to the cobblestone streets and outdoor cafes. This hotel features 750 guest rooms, including 45 spacious suites. Each room offers the epitome of European luxury and elegance with custom designed furnishings and marble accents. And, of course, each guest room is also equipped with all the latest amenities to combine the best of Old World hospitality with modern convenience. Hotel guests enjoy impeccable and attentive service, an opulent spa, three themed swimming pools, and exceptional dining, plus an exclusive package of theme park benefits, including:· FREE^ Universal Express Unlimited to skip the regular queues in Universal Studios Florida and Universal’s Islands of Adventure (valid theme park admission required)· Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the park opens (valid theme park admission required).

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Theme Parks
  • Kids Club
  • Children's Pool
  • Close to Universal Orlando Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box

Where is it

Within easy walking distance of both Universal Orlando theme parks - Universal Studios Florida and Universal’s Islands of Adventure, plus Universal CityWalk entertainment complex. Transfer time from airport: 20 minutes.

Hotel information

750 rooms on 6 floors in the main building, and 5 in the other 2 wings with 12 lifts. All with air-conditioning, 42" flat-screen TV, WiFi, iPod docking station, coffee maker, safe, iron and board and hairdryer. Nightly turn-down service upon request. Garden View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or family of 5 with rollaway bed*.

Bay View Rooms - overlooking the piazza and the Portofino's scenic harbour.

Deluxe Rooms - feature a larger living space, separate bath and shower.

Suites and Despicable Me themed Kids Suites available.

Club Rooms - have access to a private lounge offering complimentary daily breakfast and evening hors d'oeuvres, beer and wine.

  • Booking Bonus  Make every day count — even your last one in our exclusive v-hub lounge at Universal’s Aventura Hotel. Stay at a Universal Orlando Resort hotel with Virgin Holidays and make the most of your time after check out. Tuck into a free light morning snack, lounge by the pool, take a dip, or even take the kids for one last trip to the parks before you head to the airport. Click here to find out more.

Complimentary transport to all three theme parks and Universal CityWalk. Self-parking approx $22 plus tax per day, valet parking approx $29 plus tax per day (payable locally, subject to change).

Bice Ristorante (dinner only), Trattoria del Porto (breakfast, lunch and dinner), Mama Della's Ristorante (dinner only), The Thirsty Fish, Splendido Bar and Grill Sal's Market Deli, Starbucks®, Bar American.

3 swimming pools, kids' pool, kids' camp* (reservations required), Mandara Spa®* and fitness centre with hot tub, sauna and steam rooms*. Games room*.

24-hour room service*. Laundry facilities*. Gift and retail shops.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay: 2 nights at all times.


*Denotes local charge.

Please note: One person must be 21 years or over in each room to check-in

Please note: There may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s19)

^Requires theme park admission. Valid at Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay or at Pteranodon Flyers at Islands of Adventure. Excludes separately ticketed events. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Portofino Bay Hotel TM & © 2019 UCF Hotel Venture. All rights reserved. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4192)
  • Very good (1472)
  • Average (651)
  • Poor (316)
  • Terrible (309)
Image of the Tripadvisor rating A tired hotel

Nov 20, 2019 gobaby226

Staying at a Loews property is usually to experience a modicum of luxury. Perhaps because this property is associated with an amusement park, the emphasis is on the exterior facades, which were quite nice. However, once you leave the lobby, in t appears general maintenance is long overdue. A lack of pride was the general feeling we got in the… Read more
Staying at a Loews property is usually to experience a modicum of luxury. Perhaps because this property is associated with an amusement park, the emphasis is on the exterior facades, which were quite nice. However, once you leave the lobby, in t appears general maintenance is long overdue. A lack of pride was the general feeling we got in the public areas of our “villa” building - chipped paint and scuff marks on walls and elevators and chunks broken out of floor tiles for example. In our room the carpet was fraying and windows were so dirty you could barely see out. Hope this property is given the care it needs soon. Read less
Image of the Tripadvisor rating Very efficient

Nov 20, 2019 jlocala

Expansive resort property. Courteous staff. Would choose again. Great view of the bay from the balcony. Sal's Restaurant has great pizza, and very accommodating staff. Suite was clean, and very spacious.
Image of the Tripadvisor rating Beautiful spot

Nov 19, 2019 Jessica L W

Great hotel with fabulous location and nice amenities. I was here for a conference and give thumbs-up to the conference facilities and the food. Long walk to some of the rooms. Nice pools and amenities.
Image of the Tripadvisor rating Worn out property. Not worth price.

Nov 18, 2019 GrandTour06930728009

The room was worn out with pieces of the furniture falling apart. There was human hair on the footstool upon arriving in the room. Mold around the edge of the shower and worn out pillows. -- Don't expect to have a quiet nights rest. Children will run through the halls starting at 6:45. The room quality is similar to an old comfort inn or lesser.… Read more
The room was worn out with pieces of the furniture falling apart. There was human hair on the footstool upon arriving in the room. Mold around the edge of the shower and worn out pillows. -- Don't expect to have a quiet nights rest. Children will run through the halls starting at 6:45. The room quality is similar to an old comfort inn or lesser. The hotel offers gluten free alternatives, but they must use the worst brand available. The GF pasta fell apart in my bowl. Having been GF for most of my life, I know there are other great brands. Read less
Image of the Tripadvisor rating Italian Retreat in Orlando FL

Nov 18, 2019 Stephanie H

Beautiful hotel, spacious ballrooms, with easy access to the amusement park and city walk. Great customer service, clean, quiet. I will recommend and return on the future. I had a wonderful experience and have no complaints.