Loews Portofino Bay Hotel

Universal Orlando Resort, Orlando

The hotel

Celebrate la dolce vita - the sweet life - at Loews Portofino Bay Hotel at Universal Orlando Resort™. Nestled along a picturesque bay at Universal Orlando™, this luxurious hotel re-creates the charm and romance of the famed seaside village of Portofino, Italy, right down to the cobblestone streets and outdoor cafes. This hotel features 750 guest rooms, including 45 spacious suites. Each room offers the epitome of European luxury and elegance with custom designed furnishings and marble accents. And, of course, each guest room is also equipped with all the latest amenities to combine the best of Old World hospitality with modern convenience. Hotel guests enjoy impeccable and attentive service, an opulent spa, three themed swimming pools, and exceptional dining, plus an exclusive package of theme park benefits, including:· FREE^ Universal Express Unlimited™ to skip the regular queues in Universal Studios Florida™ and Universal’s Islands of Adventure™ (valid theme park admission required, not valid at Universal's Volcano Bay™)· Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay™ one hour before the park opens (valid theme park admission required).


  • Children's Pool
  • Bar
  • Hot tub
  • Spa
  • Wheelchair access
  • Restaurant
  • Families
  • Theme Parks
  • Games Room
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Internet Access

Where is it

Within easy walking distance of both Universal Orlando® theme parks - Universal Studios Florida® and Universal’s Islands of Adventure®, plus Universal CityWalk® entertainment complex. Transfer time from airport: 20 minutes.

Hotel information

750 rooms on 6 floors in the main building, and 5 in the other 2 wings with 12 lifts. All with air-conditioning, 42" flat-screen TV, WiFi, iPod docking station, coffee maker, safe, iron and board and hairdryer. Nightly turn-down service upon request. Garden View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or family of 5 with rollaway bed*.

Bay View Rooms - overlooking the piazza and the Portofino's scenic harbour.

Deluxe Rooms - feature a larger living space, separate bath and shower.

Suites and Despicable Me themed Kids Suites available.

Club Rooms - have access to a private lounge offering complimentary daily breakfast and evening hors d'oeuvres, beer and wine.

  • Booking Bonus  Make every day count — even your last one in our exclusive v-hub lounge at Universal’s Aventura Hotel. Stay at a Universal Orlando Resort™ hotel with Virgin Holidays and make the most of your time after check out. Tuck into a free light morning snack, lounge by the pool, take a dip, or even take the kids for one last trip to the parks before you head to the airport. Click here to find out more.

Complimentary transport to all three theme parks and Universal CityWalk™. Self parking approx $22 plus tax per day, valet parking approx $29 plus tax per day (payable locally, subject to change).

Bice Ristorante (dinner only), Trattoria del Porto™ (breakfast, lunch and dinner), Mama Della's Ristorante™ (dinner only), The Thirsty Fish™, Splendido Bar and Grill™ Sal's Market Deli™, Starbucks®, Bar American.

3 swimming pools, children's pool, Kids' camp* (reservations required), Mandara Spa®* and fitness centre with hot tub, sauna and steam rooms*. Games room*.

24-hour room service*. Laundry facilities*. Gift and retail shops.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay: 2 nights at all times.

*Denotes local charge.

Please note: One person must be 21 years or over in each room to check-in

Please note: There may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)

^Requires theme park admission. Valid at Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay or at Pteranodon Flyers™ at Islands of Adventure. Excludes separately ticketed events. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ (as determined by Universal Orlando) and Universal’s Volcano Bay™. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Portofino Bay Hotel TM & © 2018 UCF Hotel Venture. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3785)
  • Very good (1346)
  • Average (582)
  • Poor (269)
  • Terrible (263)
Image of the Tripadvisor rating Amazing stay

May 20, 2019 osa85am

David, our bellhop made us feel special. He went out of his way to inform us about resort, make sure we had everything we needed. Amazing staff, very friendly. Room was clean and resort has everything you need.
Image of the Tripadvisor rating Great weekend!!

May 20, 2019 Quest03561887053 Jacksonville, Florida

Super family friendly or great for couples as they have 2 different pools. I really enjoyed the boat to to Parks! The staff is extremely helpful and kind. I was impressed with the size of the roomWe will definitely come back again.
Image of the Tripadvisor rating Beware of $200 per night incidentals and unauthorized credit card use.

May 20, 2019 Seaside52721981907

Unauthorized use of our credit card upon arrival by the employee that checked us in resulting in $600 being held on our debit card. The employee used the card on file which we were later told was against policy because that card was only approved for use when we paid for the room.
Image of the Tripadvisor rating Best place to stay at Universal Orlando

May 19, 2019 Freda P Davie

One of the best places to stay on site. Beautiful hotel, Italian themed. Take the water taxi or walk to the parks! Best is fast access to the rides! Well worth the extra money you may pay (consider how much a fast access ticket would cost per person per day!). You get quality and convenience and fast access. Can't beat it!
Image of the Tripadvisor rating Boat Ride Away

May 19, 2019 ToeKneeD Downers Grove, Illinois

First time visiting this hotel and we had concierge / club privileges which turned out to be the highlight of my trip to this hotel and Universal. The club had a very nice buffet breakfast and the complimentary beverages throughout the day were very nice perks. The hotel staff was cordial but you had to make your own arrangements to get to the… Read more
First time visiting this hotel and we had concierge / club privileges which turned out to be the highlight of my trip to this hotel and Universal. The club had a very nice buffet breakfast and the complimentary beverages throughout the day were very nice perks. The hotel staff was cordial but you had to make your own arrangements to get to the airport. Read less