Loews Sapphire Falls Resort

Universal Orlando Resort, Orlando

The hotel

Loews Sapphire Falls Resort transports guests to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance, the calming sounds of steel drums call guests to take in the scenic water views, ease into ‘island time’ and let go. With a luxuriously landscaped 16,000 square foot, resort-style pool surrounded by cascading waterfalls as its centrepiece, Loews Sapphire Falls Resort captivates at every turn. Guests will be surrounded by a vivid and textured haven that is inspired by landmarks of the islands. Loews Sapphire Falls Resort is the perfect place to plan an unforgettable island escape. Guests staying at this hotel enjoy exclusive benefits at Universal Orlando Resort including Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the theme parks open (valid theme park admission required), complimentary transport to all three theme parks and Universal CityWalk, and much more.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Theme Parks
  • Children’s Playground
  • Close to Universal Orlando Resort
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Within easy walking distance of both Universal Orlando theme parks; Universal Studios Florida and Universal’s Islands of Adventure plus Universal CityWalk entertainment complex. Transfer time from airport: 20 minutes.

Hotel information

1000 rooms. All with air-conditioning, 49" flat screen TV, mini-fridge, tea/coffee-making facilities, complimentary WiFi, hairdryer, and iron and board. Standard Rooms have 2 queen-size beds, sleeping maximum 4 adults. A rollaway bed is available for $25 per night (payable locally, subject to change).

Lagoon View Rooms have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

Pool View Rooms have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

Kids Suites and Suites have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

  • Booking Bonus  Enjoy exclusive access to the Virgin Holidays v-hub lounge at Universal’s Aventura Hotel, when staying at any Universal Orlando Resort hotel. Make your park days even more hassle-free with a free light morning snack, complimentary WiFi, and snacks to keep you going for everything Universal has in store for you. Click here to find out more.

Free on-site transportation by water taxi◊ and shuttle buses or you can walk along a guided path to all three theme parks and Universal CityWalk. Self-parking approx $22 plus tax per day, valet parking approx $29 plus tax per day (payable locally, subject to change).

New Dutch Trading Co. (Grab n Go options). Strong Water Tavern (lobby lounge). Amatista Cookhouse (breakfast, lunch and dinner). Drhum Club Kantine (pool bar and grille).

Resort-style pool complete with a waterslide, children’s play area, hot tub, sun loungers, cabanas*, and a large fire pit. Complimentary fitness centre. Games room*. Poolside games and activities. Universal Studios Store™.

Complimentary WiFi available.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights at all times.

*Denotes local charge.

Please note: One person must be 21 years or over in the room to check-in.

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s19)

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando and at Universal’s Volcano Bay water theme park. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Sapphire Falls Resort TM & © 2019 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

◊Water taxi not available for transportation to Universal’s Volcano Bay.

 


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3154)
  • Very good (1035)
  • Average (370)
  • Poor (159)
  • Terrible (119)
Image of the Tripadvisor rating Matthew! Front desk!

Aug 17, 2019 Michele M

Thank you to Matthew for helping the family check-in and assist to an upgrade at a reasonable cost to celebrate a birthday! You are wonderful at your job, an asset to the company and should be acknowledged for your hard work and commitment to Universal Studios!
Image of the Tripadvisor rating Great Experience!

Aug 17, 2019 wbthirtyseven

My girls and I had a great time. Although I will admit most of our time was spent at all three parks, it was nice to be able to come back and rest during the afternoon between the parks. The hotel was clean and the staff was friendly and knowledgeable.
Image of the Tripadvisor rating Can't wait to go back!!!

Aug 17, 2019 MaryBranch

It wasn't a hard decision to stay at Sapphire Falls again this year for our family trip to Universal Studios. The staff set the bar high on our first visit last year and delivered even more this year. Starting with the helpful, smiling, gregarious Bellmen, Eddie, Sebastian and Austin; to the AMAZING staff at Amatista, Anté, Omar, Joey, Erin and… Read more
It wasn't a hard decision to stay at Sapphire Falls again this year for our family trip to Universal Studios. The staff set the bar high on our first visit last year and delivered even more this year. Starting with the helpful, smiling, gregarious Bellmen, Eddie, Sebastian and Austin; to the AMAZING staff at Amatista, Anté, Omar, Joey, Erin and Dywan; to Carmen and the rest of the cheerful staff at the Dutch Trading Co, our experience was once again, stellar. Can't wait to go again!!!! Read less
Image of the Tripadvisor rating Best Ever!!!!

Aug 17, 2019 CassandraGill Wilmington, North Carolina

So awesome everytime. We absolutely love this place!!! This was our second visit to this hotel and we love it. They really go above and beyond anytime they get a chance. We will always stay here!!!! Thank you Sapphire !!!!! They make it easy to enjoy your vacation!
Image of the Tripadvisor rating Great resort, great location

Aug 17, 2019 kimlovesfl Orlando, Florida

Alright, full disclosure, I work for Universal Studios. We took advantage of our greatly discounted hotel rates to celebrate our anniversary here. It met, and exceeded, my expectations. I love the Caribbean vibe at this property. The photos throughout the hotel, and in the rooms, are beautiful, and I would love to have one of them in my house.… Read more
Alright, full disclosure, I work for Universal Studios. We took advantage of our greatly discounted hotel rates to celebrate our anniversary here. It met, and exceeded, my expectations. I love the Caribbean vibe at this property. The photos throughout the hotel, and in the rooms, are beautiful, and I would love to have one of them in my house. The lobby area is bright, spacious, and airy, with an interesting wicker "chandelier". There is a Universal Studios store, and a quick service restaurant and snack shop in the lobby. Check in was quick and easy. We arrived before our room was ready. A text alerted us to when we could actually access our room. We had a king pool-view room on the 8th floor, the top floor. Beautiful pool, beautiful view of the parks and Hogwarts Castle. The pool is free form, very shallow, with a waterslide, and a separate, large jacuzzi. There are plenty of loungers, many with umbrellas, pool and ping pong tables, and cornhole and connect 4 games available by the pool. There are beach balls and inflatable float rings as well. The best amenity in the free SPF30 sunscreen in little cups by the towels. The poolside bar and restaurant has a nice menu and extensive drink selection,both alcoholic and non-alcoholic. One could easily spend an afternoon or evening at the pool. The table service restaurant, Amatista, is fantastic. Both a buffet and a la carte breakfast are on offer, and the quality is excellent. The restaurant is beautiful, with views of the lagoon. Amatista is open for lunch and dinner as well, and is worth checking out. The rooms are spotless, comfortable, and fairly roomy. They are equipped with a coffee maker and mini-fridge, as well as a loveseat/sofabed. The shower is fantastic! Large, with a seat. The entry and bathroom area (the sink is separate) have a beautiful blue patterned ceramic tile. My complaints are 2-the light above the bathroom mirror is terrible. It is a small inset halogen light, that casts a shadow over your face, making make-up application difficult. There is a lighted make-up mirror, but the doesn't help much. My other complaint is the perfume-y smell in the lobby. At first I thought it was a guest with too much perfume, except that I smelled it every time we walked through. Some people, like me, are sensitive to fragrances. I wish they would stop this practice. The hotel is on the water taxi loop, so getting to CityWalk and the parks is easy. It's also a nice walk. If weather is bad, you can take a bus. There is a large fitness center, and an arcade. Aventura Hotel is right next door, and Royal Pacific is just a bit farther. Cabana Bay is across the street. Read less