Disney's Grand Floridian Resort & Spa

Walt Disney World, Orlando

The hotel

Disney's Grand Floridian Resort & Spa is the crème de la crème of the Disney Resort hotels. Here, the entire family can enjoy Disney at its grandest, with lavish, turn-of-the-century décor, spectacular views and impeccable service to pamper your every whim. Make sure the kids take an afternoon siesta as every night the Electrical Water Pageant, a floating, lighted procession of 'sea creatures' takes place on Bay Lake and is an event not to be missed! There is also fine dining to be had in Victoria & Albert's restaurant, complete with your own personal butler service! The world-class spa offers all kinds of divine treatments or head to the lake for a spot of sailing.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Theme Parks
  • Close to Walt Disney World Resort
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service

Where is it

Magic Kingdom Resort area. Driving time from airport: 30 minutes.

Hotel information

867 rooms in 5 lodges with 2 lifts in each. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Outer Building – Garden View Rooms have 2 queen-size beds (also available with a day bed for children aged 3–9 years), or 1 king-size bed, or 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Outer Building – Lagoon View Rooms have 2 queen-size beds and 1 day bed, or 2 queen-size beds, or 1 king-size bed and 1 double-size sleeper sofa, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Outer Building – Theme Park View Rooms have 2 queen-size beds and 1 day bed, or 2 queen-size beds, or 1 king-size bed and 1 double-size sleeper sofa, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Main Building Standard Room Club Level Rooms have 2 queen-size beds and 1 day bed, or 2 queen-size beds, or 1 king-size bed and 1 double-size sleeper sofa, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay. Self-parking available approx $25 including tax per night (payable locally, subject to change).

Cítricos Restaurant and Lounge (American dining infused with Mediterranean flavours), Narcoossee's (coastal cuisine), Victoria & Albert's (American cuisine, AAA Five Diamond Award® recipient since 2000), 1900 Park Fare (character dining), Gasparilla Island Grill (quick service), Beaches Pool Bar & Grill, Garden View Tea Room (afternoon tea) and Grand Floridian Café. Mizner’s Lounge (live jazz) and Courtyard Pool Bar.

Main pool, quiet pool with whirlpool, and water play area. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Health club with spa services*. Specialty cruises*. Watercraft rentals*. Basketball courts. Fishing*.

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom. Disney Monorail Transportation to Magic Kingdom Park (one transfer takes you to Epcot). Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

At the present time, Walt Disney World are conducting a phased reopening of their resort hotels. You can find out more information at  Disney’s Know Before You Go site

*Denotes local charge. 

Special assistance

Please note: rollaway beds are no longer available.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3378)
  • Very good (1094)
  • Average (481)
  • Poor (214)
  • Terrible (130)
Image of the Tripadvisor rating Terrible! No benefit to spend extra money to be on property.

Jul 18, 2021 blondell21 Nashville, Tennessee

This trip was a complete waste of money. Disney has failed miserably at COVID recovery. Everything from dining, to shows, to rides, to on property transportation is a mess! My room had a placard on it all day telling me it was getting cleaned. The room service (because forget about the walk up dining or reservations, it is full before you can… Read more
This trip was a complete waste of money. Disney has failed miserably at COVID recovery. Everything from dining, to shows, to rides, to on property transportation is a mess! My room had a placard on it all day telling me it was getting cleaned. The room service (because forget about the walk up dining or reservations, it is full before you can blink) took 70 minutes (after being told 50-55) and then did not have all of my items. No fast pass or any other Disney property perks are available! We waited 45 minutes for a bus from Hollywood studios to Grand Floridian so ended up driving my own car everywhere. Terrible and expensive! If possible wait until Disney gets back to normal. Read less
Image of the Tripadvisor rating Lower Your Expectations

Jul 14, 2021 wanderer12341234

Writing regarding our current 9 night stay at the Grand Floridian, which finally comes to end in one more day. For the cost, you may want to reconsider as the experience is a fraction of what you are most certainly expecting. From the absolute lack of dining, the more frequent rude patronage, to the lack of housekeeping, to the dirty rooms, mold… Read more
Writing regarding our current 9 night stay at the Grand Floridian, which finally comes to end in one more day. For the cost, you may want to reconsider as the experience is a fraction of what you are most certainly expecting. From the absolute lack of dining, the more frequent rude patronage, to the lack of housekeeping, to the dirty rooms, mold spores on the balcony, to the obnoxiously long lines at EVERY step of the way (including at the parks, my wait at the front desk as I type this following an hour and 45 minute wait call with their customer service hotline). And don’t expect them to make your beds or change your sheets daily - that’s apparently a thing of the past too. Apparently, this is all disclosed in the fine print (in the “know before you go” section). And, to top this all off, there was a homeless person that managed to get through security and was in the pool with my children taking drinks from people that were exiting the pool area. You would think having your ten year old go and get a refill of soda was safe at a Disney hotel, but that is no longer the case in my opinion when non-guests are on property. This has not been “magical” in any way, nor is this less-than-usual Disney experience reflected in the cost of the stay. I know it just sounds like a lot of complaining, but for the cost, the expectations going in, it’s just been a very disappointing experience and one that will leave me very hard pressed to stay on a Disney property again. Read less
Image of the Tripadvisor rating It’s not what it was.

Jul 12, 2021 brianmacmd

Still in the middle of my stay. Started off with a great check in. Downhill from there. Magic bands didn’t work. Waited 35 minutes to have somebody open a door for me. Front desk took my feedback and did nothing with it. Didn’t offer to pay for my Uber (which I had to take to get to a dining reservation on time). Disney used to go above and… Read more
Still in the middle of my stay. Started off with a great check in. Downhill from there. Magic bands didn’t work. Waited 35 minutes to have somebody open a door for me. Front desk took my feedback and did nothing with it. Didn’t offer to pay for my Uber (which I had to take to get to a dining reservation on time). Disney used to go above and beyond. Seems like the current crop are okay with potting soil (yeah, potting soil) being next to my room for 18 hours. Housekeepers barely make eye contact. Some do. You feel like a number here. It used to feel great to stay here. This trip has been frustrating. Dining is horrible. Not enough reservations. Argumentative staff who lack empathy, which is the first thing one should learn in the hospitality business. Read less
Image of the Tripadvisor rating Amazing! Beautiful, Clean, Friendly people.

Jul 8, 2021 islandgetawaygirl Philadelphia PA

We stayed here for 2 nights in February 2021 and our room had a beautiful view of the water, close to the restaurants. The room was clean, updated, spacious and located in a perfect spot! Couldn't have been happier with our stay here.
Image of the Tripadvisor rating ugly renovations,inside style 180 flip , a corporate hypercommercialized monster, annoying desperate wierdo-drone staff

Jul 3, 2021 0Haus Montreal, Canada

The architect's style of the inside and the overall grounds has been entirely destroyed. It looks like something out of a walking deadzombie flick , but a low budget one on top of that. Extremely unwarm , antisocial, and depressing. They made a ton of money off these renovations and had financial incentive in the short and long run to destroy… Read more
The architect's style of the inside and the overall grounds has been entirely destroyed. It looks like something out of a walking deadzombie flick , but a low budget one on top of that. Extremely unwarm , antisocial, and depressing. They made a ton of money off these renovations and had financial incentive in the short and long run to destroy it as though it was part of a pump and dump /exit strategy/liquidation and if it's not the effect is the same. The place had some class ...now it is befitting of charging by the hour. The staff are infinitely worse than before. Even the scents have disappeared. The food and overall dining experience is horrible. This place needs to be put back in the hands of an architect or at least a restoration contractor. Do not support this. If you liked the architects rendition of the place then do your part and do the same I'm doing don't stay here and tell others , that's the only way you'll ever see Wimberly, Allison, Tong & Goo's "grand floridian" again. Read less