Disney's Grand Floridian Resort & Spa

Walt Disney World, Orlando

The hotel

Disney's Grand Floridian Resort & Spa is the crème de la crème of the Disney Resort hotels. Here, the entire family can enjoy Disney at its grandest, with lavish, turn-of-the-century décor, spectacular views and impeccable service to pamper your every whim. Make sure the kids take an afternoon siesta as every night the Electrical Water Pageant, a floating, lighted procession of 'sea creatures' takes place on Bay Lake and is an event not to be missed! There is also fine dining to be had in Victoria & Albert's restaurant, complete with your own personal butler service! The world-class spa offers all kinds of divine treatments or head to the lake for a spot of sailing.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Theme Parks
  • Close to Walt Disney World Resort
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service

Where is it

Magic Kingdom Resort area. Driving time from airport: 30 minutes.

Hotel information

867 rooms in 5 lodges with 2 lifts in each. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Outer Building – Garden View Rooms have 2 queen-size beds (also available with a day bed for children aged 3–9 years), or 1 king-size bed, or 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Outer Building – Lagoon View Rooms have 2 queen-size beds and 1 day bed, or 2 queen-size beds, or 1 king-size bed and 1 double-size sleeper sofa, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Outer Building – Theme Park View Rooms have 2 queen-size beds and 1 day bed, or 2 queen-size beds, or 1 king-size bed and 1 double-size sleeper sofa, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Main Building Standard Room Club Level Rooms have 2 queen-size beds and 1 day bed, or 2 queen-size beds, or 1 king-size bed and 1 double-size sleeper sofa, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay. Self-parking available approx $25 including tax per night (payable locally, subject to change).

Cítricos Restaurant and Lounge (American dining infused with Mediterranean flavours), Narcoossee's (coastal cuisine), Victoria & Albert's (American cuisine, AAA Five Diamond Award® recipient since 2000), 1900 Park Fare (character dining), Gasparilla Island Grill (quick service), Beaches Pool Bar & Grill, Garden View Tea Room (afternoon tea) and Grand Floridian Café. Mizner’s Lounge (live jazz) and Courtyard Pool Bar.

Main pool, quiet pool with whirlpool, and water play area. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Health club with spa services*. Specialty cruises*. Watercraft rentals*. Basketball courts. Fishing*.

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom. Disney Monorail Transportation to Magic Kingdom Park (one transfer takes you to Epcot). Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

At the present time, Walt Disney World are conducting a phased reopening of their resort hotels. You can find out more information at  Disney’s Know Before You Go site

*Denotes local charge. 

Special assistance

Please note: rollaway beds are no longer available.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3388)
  • Very good (1097)
  • Average (484)
  • Poor (219)
  • Terrible (138)
Image of the Tripadvisor rating Very unlike Disney experience

Oct 20, 2021 Julie R Darien, Connecticut

My family and I have been staying at this Disney Resort since it opened in 1988. It’s like home to us. Every year has been a magical and a wonderful stay - EXCEPT for this one!! How dare Disney use the excuse of COVID to treat guests with disrespect in terms of time and money well spent! We plan our trips 1 year in advance. We checked the… Read more
My family and I have been staying at this Disney Resort since it opened in 1988. It’s like home to us. Every year has been a magical and a wonderful stay - EXCEPT for this one!! How dare Disney use the excuse of COVID to treat guests with disrespect in terms of time and money well spent! We plan our trips 1 year in advance. We checked the Disney website for any updates on Covid protocol weekly! No where did it say that there would be no housekeeping available and the the resort was not running properly. We stayed here for 11 nights and it was very unpleasant! Between the rudeness of housekeeping and front desk (just asking for fresh towels and pickup of used towels) to Gasperilla’s not operating normally - and the resort just being filthy. Covid should not be an excuse to treat hotel guests like you hold no value to the business we are giving you. We stayed in the GF villas in 2020, our reservation was moved due to the main resort still being closed. In 2020 there was more uncertainty about Covid, then in 2021. Our reservations were booked by Disney travel - not vacation club - therefore our room villa was cleaned everyday. No problems, No attitude, and No excuses from cast members. I’ve never seen anything like this. We do a lot of traveling - we stay at many different resorts - but this was bad…very bad. I hope the GF resort cleans up their act. They will be losing their loyal repeat guests if they don’t! Read less
Image of the Tripadvisor rating This is a 2.5 start hotel

Oct 16, 2021 mattmgrant Miami, Florida

I have stayed in Holiday Inns nicer than this dump. I paid $850 per night for a standard room with 2 queen beds. The furniture is old and fraying. The bathroom has been renovated since 1985. Chips in paint everywhere. They don’t provide waters in the room and housekeeping doesn’t even make the bed. Do yourself a favor and stay at the JW next… Read more
I have stayed in Holiday Inns nicer than this dump. I paid $850 per night for a standard room with 2 queen beds. The furniture is old and fraying. The bathroom has been renovated since 1985. Chips in paint everywhere. They don’t provide waters in the room and housekeeping doesn’t even make the bed. Do yourself a favor and stay at the JW next time. Disney should be ashamed of themselves. This place should cost no more than $200 per night. Read less
Image of the Tripadvisor rating Need to take Resort off of name

Oct 5, 2021 JakeL1419

I’ve stayed at many resorts, and this one should remove that title from its name. At a resort, service is premium. Won’t even go into decor and such, but no mini bar, no bottled waters in room, nothing - like a Hampton Inn. Front desk is no help. We stayed at park until after fireworks were over and caught monorail back. Everything closes at… Read more
I’ve stayed at many resorts, and this one should remove that title from its name. At a resort, service is premium. Won’t even go into decor and such, but no mini bar, no bottled waters in room, nothing - like a Hampton Inn. Front desk is no help. We stayed at park until after fireworks were over and caught monorail back. Everything closes at “resort” at 10, so I called the front desk and asked if they could put a bottle of wine of my bill and I’d grab from the front desk, and they said,”we can’t be responsible for your groceries, sir.” At a resort?! What a joke. For the money, your way better off going somewhere else. Read less
Image of the Tripadvisor rating VERY dissapointed with the lack of service

Sep 30, 2021 Kakyflor Willemstad, null, Netherlands Antilles

I left the hotel less than 2 weeks ago, sunday, on monday I realized I left a box of new shoes in the room $100+ valued shoes. Called right away, they asked me to a fill a form at disney.com, they seems to have a 3rd party company handle their lost and found. After 2 weeks, I've got only 3 emails I cant reply to and thats it. It is unbelievable… Read more
I left the hotel less than 2 weeks ago, sunday, on monday I realized I left a box of new shoes in the room $100+ valued shoes. Called right away, they asked me to a fill a form at disney.com, they seems to have a 3rd party company handle their lost and found. After 2 weeks, I've got only 3 emails I cant reply to and thats it. It is unbelievable that in such expensive hotel you cant recover a valuable item of that size, I am very dissapointed, I was statying in a luxury hotel I didnt not expect any employee who enter my room after I left could have just walk out carrying a box or shoes, be unchecked by security and just take them home. I am a hotel business proffesional and I would expect this from a cheap hotel, not from a Disney luxury resort, very dissapointing! I was actually sure I could had them shipped home. Not interested in stay again in a Disney Resort. I also think having a 3rd party doing these "searchs" just complicates de whole process Read less
Image of the Tripadvisor rating very dissapointed, low class service at gate

Sep 28, 2021 Elizabeth N

we had planned to go to Grand Floridian for dinner at Criticos and drinks at Enchanted Rose ...were denied entrance by your unmasked guard at gate today .He told us we were not allowed in your property unless we were staying at Grand Floridian or had reservations to any of your property restaurants. I had tried to make a reservation online and… Read more
we had planned to go to Grand Floridian for dinner at Criticos and drinks at Enchanted Rose ...were denied entrance by your unmasked guard at gate today .He told us we were not allowed in your property unless we were staying at Grand Floridian or had reservations to any of your property restaurants. I had tried to make a reservation online and the reservations online were not functional, i tried by phone and the automatic message notified me that my wait time was 2 hours for next agent .... My family of 6 were looking forward to enjoying dinner, appetizers and drinks at your lounge and restaurant to celebrate great news from my sons great check at children hospital appointment earlier today. I could not believe we were "kicked out" at your gate... we ended up having a great time at Coronado springs Dalihla lounge instead were we were welcomed by a masked gate agent and hadgreat services without discrimination...very dissapointed at Disney and your resort since we have been faithful customers for years and the fact I know your resort and restaurants were not exactly packed or overwhelmed with business tonight ...wow, low class service Read less