Disney's Old Key West Resort

Walt Disney World, Orlando

The hotel

Capture all the romance and adventure of Old Key West at this picturesque Disney resort, featuring palm trees, a lighthouse and Victorian-era décor. There are plenty of amenities to delight every age range, however, highlights include four gorgeous swimming pools, playgrounds and an on-site marina where you can hire vessels for splashing about on the water! Accommodation ranges from studios with kitchenette to 2-bedroom Villas with full kitchen facilities and living area, ideal for larger families!

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Children's Playground
  • Children's Pool
  • Close to Walt Disney World Resort
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym

Where is it

Disney Springs Resort area. Transfer time from Airport: approx 30 minutes.

Hotel information

761 studios and villas. All have air-conditioning, kitchenettes or full kitchens, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Deluxe Studio Rooms have 2 queen-size beds, sleeping maximum 4 adults, or 2 adults and 3 children, plus a child under 3 in a cot.

1-Bedroom Villas with 1 king-size bed, 1 queen-size sleeper sofa and 1 twin-size sleeper chair, sleeping maximum 4 adults, or 2 adults and 3 children, plus a child under 3 in a cot.

2-Bedroom Villas with 1 king-size bed, 2 queen-size beds, 1 queen-size sleeper sofa and 1 twin-size sleeper chair, sleeping maximum 8 adults, or 2 adults and 7 children, plus a child under 3 in a cot.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay. Self-parking available approx $25 including tax, per night (payable locally, subject to change).

Olivia’s Café (American favourites). Good's Food To Go (grab and go counter service). Turtle Shack Poolside Snacks. Gurgling Suitcase (pool bar).

Feature pool. 3 quiet pools. Kids' pool. 3 playgrounds. Children's water play area. Whirlpools. Fitness centre and sauna. Volleyball. Basketball. 3 tennis courts. Bicycle rental*. Jogging trail. Old Key West campfire activities. Movies under the stars. Fishing*. Electronic games arcades*. Community Hall for foosball, pool, video games, ping-pong, shuffleboard and one-of-a-kind crafts.

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Disney's Springs. Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Pizza delivery service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

At the present time, Walt Disney World are conducting a phased reopening of their resort hotels. You can find out more information about which hotels are currently open at Disney’s Know Before You Go website www.disneytraveltradeinfo.com/wdwws

*Denotes local charge.

Please note: rollaway beds are no longer available.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1715)
  • Very good (875)
  • Average (321)
  • Poor (111)
  • Terrible (71)
Image of the Tripadvisor rating Beautiful & room but will NOT return

Jan 7, 2021 Househunter1971 West Bend, Wisconsin

The resort was gorgeous and our 2 bedroom villa was A.M.A.Z.I.N.G. The reasons we will not return are as follows: We had a room near the hospitality house, very close to everything but there are no elevators here and Disney's Magical Express no longer drops off your luggage. They honestly need at least a staff elevator to assist their staff with… Read more
The resort was gorgeous and our 2 bedroom villa was A.M.A.Z.I.N.G. The reasons we will not return are as follows: We had a room near the hospitality house, very close to everything but there are no elevators here and Disney's Magical Express no longer drops off your luggage. They honestly need at least a staff elevator to assist their staff with luggage transport. The other reason was the bus service. Buses MOSTLY arrived promptly; however, the number of stops just within this resort added so much time to being dropped off after a long day in the parks. It was honestly AWFUL. Read less
Image of the Tripadvisor rating Christmas @ Key west

Dec 29, 2020 Jktchorne Fort Smith, Arkansas

We enjoy Key West resort it very peaceful and quiet. We are DVC members this was our first time using points. It has been a great experience. We stayed in a one bedroom deluxe which very spacious. Had a full kitchen and laundry room. (I will say that lay out of condo had a lot of wasted space) our family really like how the TV was set up in living… Read more
We enjoy Key West resort it very peaceful and quiet. We are DVC members this was our first time using points. It has been a great experience. We stayed in a one bedroom deluxe which very spacious. Had a full kitchen and laundry room. (I will say that lay out of condo had a lot of wasted space) our family really like how the TV was set up in living room. Our only complaint is there is one bathroom which located in the master bedroom. Wish it was a Jack n Jill type space to close off bedroom. The pool is very nice. Love the big sand castle water slide. Also, the hammocks close by. The cast members in the community center was very kind and polite. Had actives through out day. My daughter made a tie dye T-shirt. Also, the gifts shop is spacious. Has a very small section to buy little food. Guest service was also polite. It does not have very been quick serve area and it located outdoors. I only saw one in door restaurant, Olivia which need reservations. Food was very good. We did buy refill mugs(19.00). How it works with Covid guidelines is the staff fills a cup for you to pour in cup. All food was packaged to go at the quick serve. Disney is doing great with cleaning and disinfecting. Cast members were constantly whipping down door handles, and high touched areas. The bus system has five stops. We were on last stop which by Guest services. Took about 20 mins for all stop. Never had wait for a bus. The boats for Disney springs is not currently available. Read less
Image of the Tripadvisor rating Never wanted to leave .

Dec 29, 2020 Mommytwofour Davenport, Iowa

Where to start, The resort is beautiful and so peaceful. Thanks to the decreased occupancy at the resorts the pools were quiet making social distancing easy. Traveling in December temperature wise is very comfortable very little humidity, temps in the mid 60’s upper 70’s. We stayed in the Turtle Pond Road area of the property near buildings 40… Read more
Where to start, The resort is beautiful and so peaceful. Thanks to the decreased occupancy at the resorts the pools were quiet making social distancing easy. Traveling in December temperature wise is very comfortable very little humidity, temps in the mid 60’s upper 70’s. We stayed in the Turtle Pond Road area of the property near buildings 40 that are closed to the quiet pool. Due to current covid occupancy reductions the snack bar at this pool was closed. They do have a laundry room here for those who are staying in the deluxe studio rooms. There are bbq grills located at the Turtle pond pool. The pool is heated and is open from 7a- 11p. The Main pool at Hospitality House is open 10-10. We stayed in a very spacious 2 Bedroom villa that can sleep 9 . It has a wonderful full kitchen and nice outside patio that was accessible from the master bedroom and kitchen. The master bedroom had a comfortable king bed, larger dresser , spacious bathroom with shower and jetted soaker tub and closet with safe in the bathroom. The second bedroom and two Queen beds and a second bathroom with tub shower combo. A walk in closet and large dresser. There is a laundry room that connects to the master bathroom. This was ample space for our family to spread out. Beautiful views of the golf course and ponds. Staff was very friendly. Housekeeping during this time is limited, they come in every couple days to collect trash and replace towels. They will come more often if you request. We did use a grocery service to have food in our room. Instacart with no issues. Disney does assess a delivery fee if bell services delivers the grocery to you room if 6$. There is several kids activities during the day some are free and others have a small fee. ( tie dyeing, sand art) they offer movies under the stars a few nights a week. Read less
Image of the Tripadvisor rating Very Nice Property not far from the Action

Dec 26, 2020 Thrasher82 Glen Rock, Pennsylvania

The room was quite spacious and clean. The kitchenette was adequate. The walk to the bus stop was very reasonable. Check the order of the bus stops with the front desk. There are several pickup locations and you could wait a long time for a bus if you are at one of the later stops. Due to the pandemic, bus seating is limited to 6 parties (all… Read more
The room was quite spacious and clean. The kitchenette was adequate. The walk to the bus stop was very reasonable. Check the order of the bus stops with the front desk. There are several pickup locations and you could wait a long time for a bus if you are at one of the later stops. Due to the pandemic, bus seating is limited to 6 parties (all must sit; no standing allowed) and they fill up quickly. The grounds crew started very early (6:30-ish) several days and with a ground-floor room, it woke us up earlier than planned. Also, the blinds did not (by design) fully cover the glass in the doors going to the side porch such that someone standing outside could easily see you lying in the bed even with the blinds fully deployed. Read less
Image of the Tripadvisor rating Bad reviews are incorrect

Dec 20, 2020 Wander801549

I just read a review from Airlinekid, criticizing the bus service. Specifically complaining that the bus pulled away while they were approaching the stop, as the park was opening. Experienced goers (and anyone who asks the front desk) know that the buses start up to an hour BEFORE the parks officially open. If you wait until park opening, you… Read more
I just read a review from Airlinekid, criticizing the bus service. Specifically complaining that the bus pulled away while they were approaching the stop, as the park was opening. Experienced goers (and anyone who asks the front desk) know that the buses start up to an hour BEFORE the parks officially open. If you wait until park opening, you will have to wait for several buses as they fill up. Also, learn the route. Don't ever wait at the hospitality house, because it's the last stop. Walk to peninsular, because that's the first stop. Old key west is a fantastic resort, where they go out of their way to take care of you. Our son broke his toy sword the day we got home from our trip, and we called the hotel. I've of their employees went and got a replacement from the parks and shipped it to us, for free! Read less