Disney's Polynesian Village Resort

Walt Disney World, Orlando

The hotel

Tropical gardens, lavish luaus and calm waves characterise Disney's Polynesian Village Resort. Gentle people, laughter and good cheer help every member of the family to capture that laid-back South Pacific mood in no time at all. Rooms are airy and have a tropical feel with bamboo and wood décor. When exploring the resort, tell the kids to look out for the unique Kukai Nut tree. The only one of its kind in the state of Florida, the tree was brought to the Walt Disney World Resort from its native Hawaii. The hotel is on the monorail system that will whizz you to the Magic Kingdom Park.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Children’s Playground
  • Close to Walt Disney World Resort
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Laundry Service
  • Games Room

Where is it

Magic Kingdom Resort area. Driving time from airport: approx 30 minutes.

Hotel information

484 rooms and suites in eleven 2- or 3-Storey Longhouses with 1 lift in each. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Standard Rooms with 2 queen-size beds or 1 king-size bed and a day bed, sleeping maximum 5 adults plus 1 child under 3 years in a cot.

Lagoon View Rooms with 2 queen-size beds and a day bed, sleeping maximum 5 adults, or 2 adults and 2 children, plus one child under 3  in a cot.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay. Self-parking available approx $25 including tax per night (payable locally, subject to change).

'Ohana Restaurant (character breakfast or dinner with storytelling), Disney's Spirit of Aloha (dinner show), Trader Sam’s Grog Grotto and Tiki Terrace, Oasis Bar & Grill (poolside), Pineapple Lanai (quick service), Capt. Cook's (quick service), Kona Island and Kona Café. Tambu Lounge - Great Ceremonial House (lounge) and Barefoot Pool Bar.

Main pool with whirlpool, quiet pool with whirlpool and water play area. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Motorised boat rentals*. Fishing*. Volleyball. Healthclub with spa services* (located at Disney's Grand Floridian Resort & Spa).

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom Park. Disney Monorail Transportation to Magic Kingdom Park (one transfer takes you to Epcot). Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

*Denotes local charge.

Please note: rollaway beds are no longer available.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1997)
  • Very good (1064)
  • Average (478)
  • Poor (240)
  • Terrible (117)
Image of the Tripadvisor rating Pricey

Mar 22, 2020 LouMonika Fairfax, Virginia

Grounds are neat with tiki torches. Room is nice but essentially very average for stunning club in season prices. Club has nice dessert hour with cordials and upon request wine but there are probably nicer Disney properties. Location is a plus for magic kingdom and it’s kinda historic to stay here and you can see fireworks from lounge but we… Read more
Grounds are neat with tiki torches. Room is nice but essentially very average for stunning club in season prices. Club has nice dessert hour with cordials and upon request wine but there are probably nicer Disney properties. Location is a plus for magic kingdom and it’s kinda historic to stay here and you can see fireworks from lounge but we actually cut our stay short due to price/lack of value and especially absence of Disney booking priority for club guests at restaurants and activities. You are treated identically unlucky but the stratospherically expensive cast member tour. Club at Loews royal pacific (universal) is literally half the price. But then again that club doesn’t even have beer and wine after park times. Off premises probably a MUCH better deal for any Orlando theme park. Much more value Even at four seasons Waldorf or ritz. My two cents. Read less
Image of the Tripadvisor rating What a view

Mar 17, 2020 Adam C Madison, Maine

Recently stayed at the Poly, our room looked out over the lagoon directly at the castle....We were able to watch the fireworks from our balcony, couldn't quite hear the music but the view was spectacular. The resort is spread out, a little bit of a walk to fill refill mugs. Great convenience having the monorail pick up at resort. Our building… Read more
Recently stayed at the Poly, our room looked out over the lagoon directly at the castle....We were able to watch the fireworks from our balcony, couldn't quite hear the music but the view was spectacular. The resort is spread out, a little bit of a walk to fill refill mugs. Great convenience having the monorail pick up at resort. Our building was super quiet, occasionally you could hear the ferry horn but it never kept us awake. Room was clean, two bathrooms, sleeper sofa, coffee pot and refrigerator...great spot. Read less
Image of the Tripadvisor rating Polynesian village- first and last time!

Mar 17, 2020 lenasW8610JC

My family and I just returned from our week long vacation at Disney World in Florida. For the first 3 night we stayed at the Arts of Animation resort in cars family suites which was amazing- rooms were spotless, daily housekeeping was amazing and overall experience was very pleasant. I would definitely recommend this resort to anyone considering… Read more
My family and I just returned from our week long vacation at Disney World in Florida. For the first 3 night we stayed at the Arts of Animation resort in cars family suites which was amazing- rooms were spotless, daily housekeeping was amazing and overall experience was very pleasant. I would definitely recommend this resort to anyone considering staying on Disney grounds while planning theme park visits. For the other part of our trip we decided to stay at a nicer, “better” resort and just treat ourselves, especially since it was our first long family vacation with our 4 and 6 year old kids. We have chosen Disneys Polynesian Village Resort and it was extremely disappointing. We arrived at the resort on Wednesday, March 11th after a long day visit at Magic Kingdom, ‪around 10pm‬. We had to grab our bags from bell service and head to our room. We got no assistance with our luggage and no instruction on to were we should head to (our room number was already assigned through the app). We spend 20-30 min trying to figure out which building to go to with 3 huge suitcases and two tired kids. Our room was located in the Fiji building with the marina view. Upon arriving to the room we discovered it was dirty, but it wasn’t the worst- when AC started blowing the smell became unbearable. It Is hard to the describe this horrible smell but it was almost like urine and mildew, it gave my husband a headache. I used the QR code on the paper left in the room to notify the manager. It was almost ‪11pm‬ and my kids were falling asleep, exhausted after spending over ‪12 h‬ at magic kingdom. My husband went to get some bottled water when the manager called him and offered to switch the room in the morning and a refund for the night we had to spend in that terribly smelling one ( To This day we haven’t received the refund!!!) . We agreed to that since it sounded like a reasonable solution. In the morning we had to call ourselves to get any info about which room should we put our bags in and waited by the phone for more than an hour for a phone call back. Finally we were switched to a new room, located in Nuie building which I felt like was a downgrade since we had no view. Upon arriving we noticed there was no bad smell which we were pleased with, however, the room was even dirtier than the first one. In the evening same day, hotel representative called us to see how everything was going and my husband mentioned that the room isn’t smelly but still dirty, we were told that they will send someone tomorrow for a “deep cleaning” and once again offered $100 credit on our credit card (also never came). Please refer to the pictures that I attached of how the room looked like after the housekeeper just left. The disgusting toilet area remained the same as when we first arrived and wasn’t even wiped. The grout in shower tiles had mold and tiles on the wall had dried up snot on it as well as hair. I am so disgusted and disappointed with this overall experience at the Polynesian Resort, we were paying close to $650 per night for horrendous conditions. The lying manager who offered to refund us money and never actually did is also cherry on top. Needless to say that the parks were not as clean as stated (trash and dirt everywhere, bathrooms were not kept clean at all) and I honestly didn’t see an increased number hand sanitizing stations that were promised during the beginning of COVID-19 outbreak, and if I could find one they were either out of cleaning agent or out of batteries. Not to mention that several rides were out of order or had late starts/technical problems during our visit. Read less
Image of the Tripadvisor rating Disney Polynesian

Mar 5, 2020 Denise Dee C

By far the best Disney resort I’ve ever been too. The staff was so friendly. The resort was absolutely beautiful. !! The resort was so clean the food selections were incredible. And the bars had the best tropical drinks. The pool area is beautiful and my family enjoyed it very much
Image of the Tripadvisor rating Second time fail at Disney’s Polynesian resort

Mar 5, 2020 maxined757 Ventnor City, New Jersey

Forget any magic.. we would have taken civil. Second year in a row that they had computer trouble at check in.. an aggravated and sick manager grumbling about software program.. tossing manual check in forms in front of the receptionist.. no one offers help with luggage or any assistance at all really.. we got lost twice on the way to our room… Read more
Forget any magic.. we would have taken civil. Second year in a row that they had computer trouble at check in.. an aggravated and sick manager grumbling about software program.. tossing manual check in forms in front of the receptionist.. no one offers help with luggage or any assistance at all really.. we got lost twice on the way to our room with all of our luggage and two toddlers.. the building we were in was exceptionally dated. We could have lived with that but when we finally got to our room we found hair all over the bathroom and a dirty rag in the mini fridge. We had tickets to magic kingdom and we were burning time so we took off as fast as we could. Husband cleaned the toilet and tub when we got back so we could bathe kids. The year prior they were draining the septic tank our entire pool day leaving a horrendous smell for hours. This place is not worth $800 a night. Do yourself a favor and find a clean place with better service. Read less