Disney's Polynesian Village Resort

Walt Disney World, Orlando

The hotel

Tropical gardens, lavish luaus and calm waves characterise Disney's Polynesian Village Resort. Gentle people, laughter and good cheer help every member of the family to capture that laid-back South Pacific mood in no time at all. Rooms are airy and have a tropical feel with bamboo and wood décor. When exploring the resort, tell the kids to look out for the unique Kukai Nut tree. The only one of its kind in the state of Florida, the tree was brought to the Walt Disney World Resort from its native Hawaii. The hotel is on the monorail system that will whizz you to the Magic Kingdom Park.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Children's Playground
  • Close to Walt Disney World Resort
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Laundry Service
  • Games Room

Where is it

Magic Kingdom Resort area. Driving time from airport: approx 30 minutes.

Hotel information

484 rooms and suites in eleven 2- or 3-Storey Longhouses with 1 lift in each. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Standard Rooms with 2 queen-size beds or 1 king-size bed and a day bed, sleeping maximum 5 adults plus 1 child under 3 years in a cot.

Lagoon View Rooms with 2 queen-size beds and a day bed, sleeping maximum 5 adults, or 2 adults and 2 children, plus one child under 3  in a cot.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay. Self-parking available approx $25 including tax per night (payable locally, subject to change).

'Ohana Restaurant (character breakfast or dinner with storytelling), Disney's Spirit of Aloha (dinner show), Trader Sam’s Grog Grotto and Tiki Terrace, Oasis Bar & Grill (poolside), Pineapple Lanai (quick service), Capt. Cook's (quick service), Kona Island and Kona Café. Tambu Lounge - Great Ceremonial House (lounge) and Barefoot Pool Bar.

Main pool with whirlpool, quiet pool with whirlpool and water play area. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Motorised boat rentals*. Fishing*. Volleyball. Healthclub with spa services* (located at Disney's Grand Floridian Resort & Spa).

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom Park. Disney Monorail Transportation to Magic Kingdom Park (one transfer takes you to Epcot). Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

At the present time, Walt Disney World are conducting a phased reopening of their resort hotels. You can find out more information at  Disney’s Know Before You Go site

*Denotes local charge.

Special assistance

Please note: rollaway beds are no longer available.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2005)
  • Very good (1065)
  • Average (478)
  • Poor (242)
  • Terrible (118)
Image of the Tripadvisor rating Shockingly Underwhelming. Definitely not "deluxe"

Jul 16, 2021 Traveldadvisor

The Polynesian is easily the worst value for money of Disney area resorts my family has stayed in, and does not come close to an objective “deluxe” standard. My family has stayed at off-site resorts and other Disney resorts (i.e. All-Star Movies, All-Star Sports, Art of Animation, Beach Club, and Coronado Springs). The Polynesian does not… Read more
The Polynesian is easily the worst value for money of Disney area resorts my family has stayed in, and does not come close to an objective “deluxe” standard. My family has stayed at off-site resorts and other Disney resorts (i.e. All-Star Movies, All-Star Sports, Art of Animation, Beach Club, and Coronado Springs). The Polynesian does not provide deluxe service and accommodations for deluxe prices charged. It would be more adequate for Disney to cut the room rate in half and call this a moderate resort. Our family agreed that the Poly is “one and done” for us. Pros: *Appearance of grounds *Convenient boat service to Magic Kingdom. Did not wait longer than 10 minutes. Friendly boat staff *Tasty food at Kona Café. Poke bowl was great but surprised at the small portion compared to other Disney food establishments that give large portions (sometimes too large). Friendly hostess and waitress *Fun evening marsh mellow roasting *Entertaining evening water parade and Magic Kingdom fireworks with show audio *Convenient fold out cabinet bed and fold out couch bed in room *Comfortable bed *Nice stand-up shower *Resort staff accommodated our early check-in *Nice pool *Goofy and Donald Duck posted outside of our resort building one random morning Cons: *No valet car service *No bell/luggage service *Check-in staff appeared confused about distributing leis and providing welcome information *Furniture scratched and dinged *Malfunctioning shower wand *Splatters of white paint on the walls in one of the bathrooms (appears like sloppy work and not for aesthetics) *No bath robe *One of the bathroom door locks did not work *No room cleaning *Balcony parking lot view unappealing *Balcony view from chair is of the board railing *No monorail service *Resort building carpet worn and appears to need replacing *No on-site fitness center. Must walk to Grand Floridian, which has bare minimum equipment that is not enough for the number of guests *No marina boat rentals *Captain Cook’s food overpriced (even by Disney World standards) and lacked aesthetic appeal and lacked appealing taste. Tonga toast looked disgusting, had little taste, and was dry—I’m not sure why this gets rave reviews from other guests *Kona Café restaurant lacked enough staff to service tables adequately. Read less
Image of the Tripadvisor rating A tropical paradise

Jul 9, 2021 Rebecca O Ridgewood, New York

Love this resort! They have a store called Moans Mercantile which is upstairs. They sell Once Upon A Vine wine! I had purchased this before in the Grand Floridian but was so happy to find this here! Disney is the only place I’ve ever seen! Big Bad Red blend $17. Zinfandel $17.
Image of the Tripadvisor rating ugly renovations , a corporate hypercommercialized monster, annoying desperate wierdo-drone staff

Jul 3, 2021 0Haus Montreal, Canada

To the % of people that know these reviews are for the open minded traveller and not to suit the employees owners and management, don't support this commercialization. Don't stay here if you resonate with what I'm saying . What the employees and owners respond with means not one iota if neutral people with options and aren't paid what to think… Read more
To the % of people that know these reviews are for the open minded traveller and not to suit the employees owners and management, don't support this commercialization. Don't stay here if you resonate with what I'm saying . What the employees and owners respond with means not one iota if neutral people with options and aren't paid what to think are saying the place sucks. The renovations are tasteless and the architects or anything close to matching that didn't partake in the renovations- tangeroa terrace last I saw had been converted into a housekeeper lounge. If they renovate again can they give it to the lifeguard girls after they take out all the refrigerators and microwaves? The architect's son before he died said the resort has gone to sh*t . You see this commonly but it isnt an excuse. The service and quality of staff has also become substantially worse as has the correctness of the food and merchandise matching the south seas motiff. The place used to have ok people and it's been replaced with disney dorks with no social life. Everything is a JOB as though you're the employee. No I'm not giving you personal info to book a table at your ikea restaurant , no I"m not answering your questions , and no you don't tell me what to do. Next: the music...or lack thereof. Then the scent of the hotel : it's been removed. Read less
Image of the Tripadvisor rating Loved it

May 20, 2021 Ovenia1971 Washington DC, District of Columbia

Loved the customer service and rooms were very spacious; however, I did upgrade to concierge. The concierge food was not remarkable (Note: Animal Kingdom has the best concierge food hands down now having experienced Concierge at a variety of Disney properties). Travel to and from park was very simple. I would definitely stay here again.
Image of the Tripadvisor rating A Mixed Stay

Mar 19, 2021 Ann M Seattle, Washington

Our studio was disappointing, it was a DVC villa. It showed its years of wear and tear. The pools, however, were great and I’d go back just for those! Food choices were minimal, but being close to Dole Whips made up for it.