Disney's Polynesian Village Resort

Walt Disney World, Orlando

The hotel

Tropical gardens, lavish luaus and calm waves characterise Disney's Polynesian Village Resort. Gentle people, laughter and good cheer help every member of the family to capture that laid-back South Pacific mood in no time at all. Rooms are airy and have a tropical feel with bamboo and wood décor. When exploring the resort, tell the kids to look out for the unique Kukai Nut tree. The only one of its kind in the state of Florida, the tree was brought to the Walt Disney World Resort from its native Hawaii. The hotel is on the monorail system that will whizz you to the Magic Kingdom Park.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Children's Playground
  • Close to Walt Disney World Resort
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Laundry Service
  • Games Room

Where is it

Magic Kingdom Resort area. Driving time from airport: approx 30 minutes.

Hotel information

484 rooms and suites in eleven 2- or 3-Storey Longhouses with 1 lift in each. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Standard Rooms with 2 queen-size beds or 1 king-size bed and a day bed, sleeping maximum 5 adults plus 1 child under 3 years in a cot.

Lagoon View Rooms with 2 queen-size beds and a day bed, sleeping maximum 5 adults, or 2 adults and 2 children, plus one child under 3  in a cot.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay. Self-parking available approx $25 including tax per night (payable locally, subject to change).

'Ohana Restaurant (character breakfast or dinner with storytelling), Disney's Spirit of Aloha (dinner show), Trader Sam’s Grog Grotto and Tiki Terrace, Oasis Bar & Grill (poolside), Pineapple Lanai (quick service), Capt. Cook's (quick service), Kona Island and Kona Café. Tambu Lounge - Great Ceremonial House (lounge) and Barefoot Pool Bar.

Main pool with whirlpool, quiet pool with whirlpool and water play area. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Motorised boat rentals*. Fishing*. Volleyball. Healthclub with spa services* (located at Disney's Grand Floridian Resort & Spa).

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom Park. Disney Monorail Transportation to Magic Kingdom Park (one transfer takes you to Epcot). Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

At the present time, Walt Disney World are conducting a phased reopening of their resort hotels. You can find out more information at  Disney’s Know Before You Go site

*Denotes local charge.

Special assistance

Please note: rollaway beds are no longer available.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2012)
  • Very good (1067)
  • Average (481)
  • Poor (245)
  • Terrible (124)
Image of the Tripadvisor rating Outstanding vacation, perfect destination

Oct 18, 2021 David W Salisbury, North Carolina

This was our first time staying at the Polynesian Village Resort, but I hope it won't be the last. Our stay was perfect in every respect. The property is beautiful with lush tropical plants, well-kept landscaping, and the little touches that show attention to detail. The room wasn't huge, but was big enough for the two of us. It was clean and… Read more
This was our first time staying at the Polynesian Village Resort, but I hope it won't be the last. Our stay was perfect in every respect. The property is beautiful with lush tropical plants, well-kept landscaping, and the little touches that show attention to detail. The room wasn't huge, but was big enough for the two of us. It was clean and quiet as well. Our family felt fortunate to be able to get three rooms together on s second floor hall of the Moorea building. Staff, or "cast" members were friendly and helpful. I enjoyed seeing Nicole's face every morning when I walked to the Ceremonial Hall for coffee. The pool and the little waterpark were great for our grandkids. The hotel is convenient to the Magic Kingdom and is on the monorail line. If you want a ice walk, there's a path that goes from Magic Kingdom to the Grand Floridian, and on to the Polynesian Village. The food at Captain Cook's was also very good, and very easy to order through the mobile app. It was a wonderful vacation for us and I'm thankful to the Polynesian Village staff for their dedication. Read less
Image of the Tripadvisor rating Cast members are amazing

Oct 16, 2021 msflix Macomb, Michigan

We arrived early for our room and the front desk was able to accommodate us. Room was clean and the new decor is charming. The only issue is that we were there Sunday through Friday and housekeeping didn’t come in. We left garbage outside and requested extra towels, which we received, but I was perplexed by one morning when house keeping was about… Read more
We arrived early for our room and the front desk was able to accommodate us. Room was clean and the new decor is charming. The only issue is that we were there Sunday through Friday and housekeeping didn’t come in. We left garbage outside and requested extra towels, which we received, but I was perplexed by one morning when house keeping was about to come in, found out we had not left yet, and said they’d be back in an hour…but never came back. However, every single Polynesian cast member we encountered was pleasant. I chalk it up to staffing issues for some of the untidiness, but the fact that anyone can have a smile on their face with the pressure they’re under, well, kudos to them. We had a terrible bus experience coming back from Animal Kingdom so my husband thought he would tell the front desk so they could let someone know the Poly could use another bus since we waited almost an hour while bus after bus had “Refilling My Pixie Dust” flashing and 4 empty buses went to Blizzard Beach. The wonderful man at the Poly front desk admitted people at the Poly were complaining to him about not having a bus TO Animal Kingdom. So where was the driver the whole time? Anyhow, the cast member gave us a credit on our bill and told hubby to take me out for a nice dinner. He didn’t have to do that, but clearly still has that Disney spirit :) Hoping they can improve the buses because the old drivers were excellent and very agile, picking up folks from another resort if they had no one at their own spot. Dispatch needs a lot of work. A lot. Anyhow, Poly is lovely with excellent staff. Read less
Image of the Tripadvisor rating Zero consideration

Oct 14, 2021 Runderwood581

I hate it. Haven't had a good night sleep one all week. I am actually sitting in my hotel room writing this. Every morning at 6 a.m. sharp the start to powerwash the sidewalks right outside the rooms. When I asked for them to stop, Apparently they can not inconvenience the hotel guest with noise at 10 a.m. they sacrifice the few for the many. … Read more
I hate it. Haven't had a good night sleep one all week. I am actually sitting in my hotel room writing this. Every morning at 6 a.m. sharp the start to powerwash the sidewalks right outside the rooms. When I asked for them to stop, Apparently they can not inconvenience the hotel guest with noise at 10 a.m. they sacrifice the few for the many. I worked so hard for this vacation and to do something for my daughter that my parents didn't have the opportunity to do. When I completed I was met with an "oh well". I hate it, can't sleep well. It ruins the rest of my day. Thank for waiting 4 years of savings. Should have saved it for college instead. Happiest place on earth? I'd be happy too taking this much money from people. -Ryan Underwood Read less
Image of the Tripadvisor rating Best hotel on property

Oct 10, 2021 Daydream01375281962

What an amazing place amazing location amazing dining options in an amazing hotel we had a room right by the Magic Kingdom fireworks so we didn’t have to walk out of our room to see the fireworks we were on the third floor of the room with a balcony it was very cozy the pool was amazing my two children age 7 and five love itI would love to come… Read more
What an amazing place amazing location amazing dining options in an amazing hotel we had a room right by the Magic Kingdom fireworks so we didn’t have to walk out of our room to see the fireworks we were on the third floor of the room with a balcony it was very cozy the pool was amazing my two children age 7 and five love itI would love to come back to this hotel it was an amazing stay with amazing location Read less
Image of the Tripadvisor rating Polynesian

Oct 7, 2021 OctoberDusney

I went with my family and grandchild. The person at the front desk upon arrival handed us leis. The couch in the room was red and worn. We stayed at Moorea. They only give new towels and room cleaning every 4 days. By then most families are leaving. The luggage concierge refused to hold my one bag on my last day so that I could attend a character… Read more
I went with my family and grandchild. The person at the front desk upon arrival handed us leis. The couch in the room was red and worn. We stayed at Moorea. They only give new towels and room cleaning every 4 days. By then most families are leaving. The luggage concierge refused to hold my one bag on my last day so that I could attend a character breakfast for my grandson at the Contrmpirary Resort so I was forced to lug it to monorail where the police told me my locked suitcase would have to be searched thoroughly before getting on at Poly and again after breakfast returning from Contemporary Resort so my family went on without me, I missed the breakfast and waited the two hours for the Magical Express , which is not running anymore as of Jan. 2022 , then flew home. Pools were great and plenty of towels there. Good service everywhere was great as well. The front end people still concierge desk I wasn’t overly pleased with but whatever! Too many heavy set people using scooters , rides stopping mid way to get them On and off rides. Same with monorails and sky rides. Scooters in fat excess of what should be! Read less