Disney's Polynesian Village Resort

Walt Disney World, Orlando

Hotel rating
Trip advisor rating: 4.0 Based on 3690 reviews

The hotel

Tropical gardens, lavish luaus and calm waves characterise Disney's Polynesian Village Resort. Gentle people, laughter and good cheer help every member of the family to capture that laid-back South Pacific mood in no time at all. Rooms are airy and have a tropical feel with bamboo and wood décor. When exploring the resort, tell the kids to look out for the unique Kukai Nut tree. The only one of its kind in the state of Florida, the tree was brought to the Walt Disney World Resort from its native Hawaii. The hotel is on the monorail system that will whizz you to the Magic Kingdom Park.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Children’s Playground
  • Free Parking
  • Close to Walt Disney World Resort
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Laundry Service

Where is it

In the Magic Kingdom Resort area. Driving time from airport: 30 minutes.

Hotel information

847 rooms and suites in eleven 2- or 3-Storey Longhouses with 1 lift in each. All with air-conditioning, cable TV with Disney channel, coffee maker, mini-fridge, safe, iron and board, and hairdryer. Standard Rooms with 2 queen-size beds and a day bed, sleeping maximum 5 persons plus 1 child under 3 years in a cot or 1 king-size bed and a day bed, sleeping maximum 3 persons plus 1 child under 3 years in a cot.

Lagoon View Rooms, with 2 queen-size beds and a day bed, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3  in a cot.

Please note: cots must be requested at time of booking.

Use of Walt Disney World Transportation System included. Complimentary standard parking for 2019. Self-parking available approx $24 plus tax per day (payable locally, subject to change. This charge comes into effect from 1 Jan '20)

'Ohana Restaurant. 'Ohana character breakfast. Kona Café. Capt. Cook's. Trader Sam’s Grog Grotto. Disney's Spirit of Aloha dinner show. Tambu Lounge - Great Ceremonial House. Kona Island. Barefoot Pool Bar. Oasis Bar & Grill. Pineapple Lanai. Trader Sam’s Tiki Terrace.

Feature pool. Quiet pool. Children's water play area. Jogging trail. Volleyball. Fishing*. Watercraft rentals*. Movies under the stars. Polynesian Village campfire activities.

Room service*. Laundry and dry-cleaning services*. Disney-themed shops. Disney monorail runs between Magic Kingdom Park and this hotel. Babysitting service available*. Complimentary WiFi available.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

*Denotes local charge.

Please note: rollaway beds are no longer available.

Trip advisor rating: 4.0 Based on 3690 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1882)
  • Very good (1022)
  • Average (453)
  • Poor (228)
  • Terrible (105)
Image of the Tripadvisor rating Amazing place

Feb 18, 2019 MGRTVL Hickory Creek, Texas

Absolutely beautiful resort. I've had this on my bucket list for a long long time. It was everything I expected and then some. We had a room walking distance to the ticket and transportation center which was fabulous. We were able to watch the fireworks from the hotel common area, a big bonus! Try a room with the walk in shower, your won't regret… Read more
Absolutely beautiful resort. I've had this on my bucket list for a long long time. It was everything I expected and then some. We had a room walking distance to the ticket and transportation center which was fabulous. We were able to watch the fireworks from the hotel common area, a big bonus! Try a room with the walk in shower, your won't regret it! Read less
Image of the Tripadvisor rating Disappointing deluxe resort

Feb 17, 2019 hm63128 jersey city

We are a family of four, with two small kids, that stayed at the Polynesian for our first trip to Disney World. We chose this resort due to monorail access and its loyal fan following. It was an OK stay; in retrospect, given our personal circumstance it may have been better to stay at another, newer resort (e.g., Animal Kingdom Lodge, which we… Read more
We are a family of four, with two small kids, that stayed at the Polynesian for our first trip to Disney World. We chose this resort due to monorail access and its loyal fan following. It was an OK stay; in retrospect, given our personal circumstance it may have been better to stay at another, newer resort (e.g., Animal Kingdom Lodge, which we visited for a meal and loved) and/or self-catering lodging. The good: customer service (front desk, bellhops) was top notch, the rooms were kept very clean. The 2 pools and splash pad for tots were a big hit. Getting the fabled dole whip on site was a treat, and Kona cafe and island offered healthy and delicious dining options. Monorail access to the parks was key, so we could keep the kids in the stroller door to door. Views of the MK fireworks were truly magical. Fun activities during the day, a Disney junior tv in the lobby to keep little ones entertained while waiting for transportation. With two kids under the age of four, we utilized Minnie vans for visits not on the monorail. On request, we were provided with an electric kettle and other needs. The bad: The room and resort as a whole was outdated, kept up with fresh paint but reminiscent of luau experiences in the 1970s. At this price point, a complete renovation would be warranted. We stayed in a pool view room with two double beds and wished we had a king bed option. The bathroom was nice with two sinks but had older fixtures in need of replacement. Most significantly for us, the old fashioned metal crib supplied by Disney was not suitable for our infant who could not sit up yet - strongly suggest you rent one or bring one, especially if you need an elevated surface. Capt cooks had very few healthy dining options. No playground nor on-site childcare, like at AKL. Overall, it was a nice visit, but at this price point we likely will choose another Disney resort when we come back Read less
Image of the Tripadvisor rating Mother-Daughter trip in September

Feb 17, 2019 jerseygirljourneys Point Pleasant Beach, New Jersey

Went to WDW September 2-8, 2018 and stayed at The Polynesian. This had been my dream resort forever and I couldn't believe I was finally staying here! Prior, we have stayed at Caribbean Beach Resort and the Fort Wilderness cabins. When we got to the resort, we did not receive a lei or any sort of "welcome" which was disappointing, as everyone… Read more
Went to WDW September 2-8, 2018 and stayed at The Polynesian. This had been my dream resort forever and I couldn't believe I was finally staying here! Prior, we have stayed at Caribbean Beach Resort and the Fort Wilderness cabins. When we got to the resort, we did not receive a lei or any sort of "welcome" which was disappointing, as everyone talks about the warm welcome they receive upon check in. They seemed under-staffed. Our room was not ready and we were told we would receive a text when it was. So, we headed to MK. A few hours later, around 5pm, we returned back to the resort and still did not receive the text. It was now after check in time. We went to the desk and we were told the room was ready a few hours ago - ugh - and they did not know why we did not receive the notification. The resort itself was very beautiful - the pools, the walking paths, the landscaping - it felt like we were on an island. We also loved that we had the option to take the monorail, bus and boat. All were very convenient. This alone was worth it. While we loved the resort for the location and atmosphere, the room itself was just okay - it wasn't what I was expecting for the price of a "deluxe". We were in Rarotonga, 2nd floor (No balcony). While the room was large, it was dimly lit. The beds were pretty uncomfortable which again, for a deluxe resort, was also very disappointing. We had to call for housekeeping twice - they did not take our garbage out (which was full) when cleaning the room (two days in a row) nor did they replenish the coffee mugs after they were used. I will say - one positive about the room was that we had a partial view of the monorail and did not hear it once! Overall, we enjoyed our stay at the Polynesian but, if we ever return, our expectations will be a bit lower. Read less
Image of the Tripadvisor rating Great Resort

Feb 17, 2019 rustybob64 Dahlonega, Ga

Great resort with a true island theme, O’Hara is a great restaurant but is very busy. Rooms are very nice, great stores and shops. Don’t miss out on getting a dole whip out behind the hotel. Excellent place to stay.
Image of the Tripadvisor rating Don't think we'll stay here again

Feb 15, 2019 eileent843

I always wanted to stay at Polynesian. We stayed several times at Wilderness lodge, Animal kingdom lodge and all the moderate resorts. Some of the cast members at the Polynesian made me feel like I was waisting their time. The food at the quick service restaurant was just ok. The food at the quick service restaurant at wilderness Lodge and… Read more
I always wanted to stay at Polynesian. We stayed several times at Wilderness lodge, Animal kingdom lodge and all the moderate resorts. Some of the cast members at the Polynesian made me feel like I was waisting their time. The food at the quick service restaurant was just ok. The food at the quick service restaurant at wilderness Lodge and animal kingdom lodge is much better. The day we checked out the made service knocked on the door early in the morning while we were sleeping. Check out time not until 11.00 am. I told her to come back later. Less than a half hour later she knocked on the door again and said are you leaving. I told her to go away and we are packing. I didn't leave her a tip. I know Disney wants the rooms clean in a hurry to give to the next guess but Polynesian is an expensive hotel and check out is 11:00am. I shouldn't have to rush around in a hurry to get out. On the day my husband and I arrived our room wasn't ready . Read less