Walt Disney World Swan

Walt Disney World, Orlando

The hotel

These recently refurbished hotels are situated in a fantastic location and just a short stroll from the vibrant Disney's BoardWalk entertainment district. The hotels are perched overlooking the tranquil, landscaped lake and gardens which lead to Disney's amazing Epcot. There are so many reasons to stay here such as the sophisticated guest rooms, 17 restaurants and lounges, five pools and the luxurious Mandara Spa...a grown-up haven of traquility in which to relax after an exciting day in the theme parks! What's more, you get some great Walt Disney World Resort Hotel Benefits to take advantage of. There are also plenty of activities to keep the little campers amused with the Camp Dolphin supervised kids' activity programme!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Theme Parks
  • No Smoking
  • Kids Club
  • Children’s Playground
  • Children's Pool
  • Free Parking
  • Close to Walt Disney World Resort
  • Room Service

Where is it

Ideally located in the heart of the Walt Disney World Resort. Adjacent to Epcot and within close proximity to Disney's Hollywood Studios. Transfer time from Orlando International Airport: approx 30 minutes.

Hotel information

2,270 guest rooms. All with air-conditioning, 47” flat-screen HDTV, enhanced high-speed WiFi, iPod/MP3 connections, coffee maker, in-room mini-fridge, safe, iron and board and hairdryer. Rooms with 1 king-size bed, 2 queen-size beds or 2 double beds. Choose from Courtyard View or Balcony Rooms sleeping maximum 4 adults at Walt Disney World Swan and Lake View, or Balcony Rooms, sleeping maximum 4 adults or 4 adults and 1 child on a rollaway bed at Walt Disney World Dolphin. There is a local charge for a 5th person on a rollaway bed of $25 plus tax per night* (subject to change and availability).

Why is this a Virgin Holidays favourite?

Range of restaurants, offering fantastic dining options

Great for families, with Camp Dolphin supervised activity programme* (local charge)

Fantastic spa facilities with exclusive discounts for Virgin Holidays' guests

Exclusive Virgin Holidays benefits:

  • Receive a Lake View Room at the Dolphin or a Courtyard View Room at the Swan
  • Kids 9 years and under eat free at the following restaurants when accompanied by a full paying adult. Garden Grove which offers breakfast, lunch and dinner and Fresh, which offers breakfast and lunch. Maximum 2 children per room, per paying adult. Restaurants and meal options are subject to change
  • Complimentary babysitting service for kids aged 4-12 years whilst parents eat at either Shula's, Blue Zoo or Il Mulino. Maximum 2 hours
  • Receive 20% discount on any Mandara Spa treatment valued at $50 or more
  • Complimentary self-parking saving $28 per day
  • Any adult only booking will receive a $50 food coupon to dine at the resort (one per room, per stay)

Complimentary Disney transportation throughout the Walt Disney World Resort. Within walking distance of Disney's Boardwalk, Disney’s Yacht & Beach Club, and Disney’s Hollywood Studios, and to a private entrance at Epcot. Complimentary water taxi to Disney's Hollywood Studios and Epcot. Complimentary shuttle to nearby Orlando Premium Outlets.

17 restaurants and lounges including Il Mulino New York Trattoria (Italian), Todd English’s bluezoo (seafood), Shula’s Steak House (voted Orlando’s best high-end steakhouse) and Kimonos (sushi). More casual eateries include Garden Grove (Disney character dining nightly for dinner and breakfast on Saturday and Sundays), Fresh (breakfast and lunch), The Fountain (lunch and dinner), Fuel, Cabana Bar and Beach Club (poolside), Splash (poolside), Picabu (24 hours), Phins, Java Bar, and 24-hour room service*.

5 swimming pools, including a grotto pool with slide and waterfalls, white sand beach, 2 health clubs, whirlpools, the Balinese-inspired Mandara Spa*, jogging trails, paddle-boat rentals*, games room, Camp Dolphin supervised kids' activity programme*. Nearby golf on 4 Championship Walt Disney World golf courses*.

24-hour convenience store/cafe, room service. Valet and coin laundry. Complimentary high‐speed Internet access. Complimentary 2 bottles of water in room, replenished daily. Complimentary tea and coffee in room. Complimentary unlimited use of health clubs. Complimentary childcare for 2 hours when dining at signature restaurants.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Hotel Resort benefits:

- Disney's Extended park hours on selected days, open 1 hour early and up to 2 hours after regular closing at one of the Disney Parks (valid theme park ticket and resort ID required)

- Unlimited use of Walt Disney World transportation

- Disney Character Dining at Garden Grove Restaurant available Mon-Fri for dinner and Sat-Sun for breakfast 

- Complimentary parking at Disney Theme Parks

- Complimentary delivery of purchases made within Walt Disney World Resort theme parks direct to your hotel

*Denotes local charge.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

Please note: by booking this hotel through Virgin Holidays you will be able to make Disney FastPass+ selections up to 30 days in advance.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (444)
  • Very good (355)
  • Average (173)
  • Poor (89)
  • Terrible (89)
Image of the Tripadvisor rating Ants everywhere in our room

Sep 18, 2019 Resort628058

I am a Marriott life titanium member and have never been more disappointed in the Marriott brand. My wife and thought we would spend our anniversary at Disney World and booked a room at the Dolphin because of the proximity to the new Star Wars ride at Hollywood Studios. We were assigned a room in the west tower on the 7th floor. As we were… Read more
I am a Marriott life titanium member and have never been more disappointed in the Marriott brand. My wife and thought we would spend our anniversary at Disney World and booked a room at the Dolphin because of the proximity to the new Star Wars ride at Hollywood Studios. We were assigned a room in the west tower on the 7th floor. As we were unpacking our bags I noticed a couple of ants in the bathroom (didn’t think much of it since this is Florida). We went down for a quick swim before dinner. Upon returning to the room in about a hour our room was covered with ants. I ran down and informed the person at the front desk and showed him the video. He apologized and found us a new room, then asked us to meet the head of housekeeping up in our room. She walked through the room and was shocked with the number of ants (which I know now is bs after reading reviews which states this is a common theme at this hotel). After unpacking in our new room I noticed the ants had hitched a ride from our old room in one of our backpacks. I complained to the front desk that we were paying $300 a night (includes entertainment fee) and expected the hotel to be bug free. I was given a free drink coupon. Read less
Image of the Tripadvisor rating Close to the action

Sep 18, 2019 TravlinforWork365

Overall a nice hotel. Transportation to and from parks and Disney springs. Great restaurant options and places to pickup a light meal. Staff a little mixed up upon my arrival as my reservation said Swan but was placed in dolphin. I think they might've been overbooked but all in all it worked out. I would stay again for another conference.
Image of the Tripadvisor rating Comfortable & Quiet

Sep 17, 2019 hollies69 Gainesville, Florida

Decided to stay one more night at Disney World. I called the Dolphin on Thursday for a Friday night reservation. Just got a standard room. They have double beds and not queen like the swan, but swan was more expensive. Check in was okay. In room 9042 which was overlooking the loading dock. Not my choices, but less expensive. We actually could… Read more
Decided to stay one more night at Disney World. I called the Dolphin on Thursday for a Friday night reservation. Just got a standard room. They have double beds and not queen like the swan, but swan was more expensive. Check in was okay. In room 9042 which was overlooking the loading dock. Not my choices, but less expensive. We actually could see the fire works at the Magic Kingdom from our room though. The beds were very comfortable, room was very quiet, bathroom stylish, the room in general was very nice. Not far from the elevator. Hotel had long sidewalks around all the corners of the building. They should consider building small bridges over the smaller water ways. Couldn't find someplace affordable to eat either. Picabo was kind of hidden down a long hallway. When driving out of the parking lot, since we had returned our key at express checkout, we could not exit the parking lot gate. It would not go up unless you scanned your room key. So how are you expected to exit parking lot if you gave back your room key? Fortunately an employee pulled up and asked if I was having a problem and scanned her employee badge for us and few others to get out. She told us numerous people had complained about this. Overall the Dolphin was very nice, more than I expected actually. Price was affordable considering the location, rooms quiet, comfortable, had everything we needed. There was no recycle container in rooms, which I expected for a Disney located hotel. Could also not find in lobby area, but outside of elevators. So took my recycle home with me. Read less
Image of the Tripadvisor rating Disappointed

Sep 17, 2019 Sandy H

We stayed at Dolphin this past weekend. The hotel itself is gorgeous and I was very excited to finally get my husband to join on an overnight Disney trip (he's not usually the Disney type). I chose this hotel because of the location and it being within walking distance to Boardwalk. I was given a beautiful room on the first floor. We checked… Read more
We stayed at Dolphin this past weekend. The hotel itself is gorgeous and I was very excited to finally get my husband to join on an overnight Disney trip (he's not usually the Disney type). I chose this hotel because of the location and it being within walking distance to Boardwalk. I was given a beautiful room on the first floor. We checked in after spending the day at Epcot and we wanted to take our grandson to the pool. I went to the bathroom to change and found two small roaches in the bathroom, which I killed and went about our day. We later showered and went to Boardwalk. When we returned and got ready for bed, my grandson saw a roach crawling on the ceiling, which totally freaked him out because he thought it was going to fall on our bed. I called the front desk because now it was 3 roaches in one room in one day. They sent housekeeping with a spray bottle. Mind you, the roach was on the ceiling so the chemicals would spray onto our beds. I told her that was not a good idea so she went and got a broom and the roach wound up falling on our bed- ALIVE. She told me they were at capacity and couldn't switch us to another room. I told her I would not stay in that room. She left and later on a bellhop showed up at our room to transfer us to a new room. We never received a call from the front desk- he just showed up. He dropped us off at our new room at 10:30 p.m. with no room keys. We were going to take our grandson to the pool in the morning before checking out but we never got a key, even after calling for one- so no morning pool. Oh, before the bellhop finished helping us pack up another roach was already crawling on the wall. At checkout nothing was said about our inconvenience. No one ever addressed it. A simple apology would have been nice. I know it's Florida and there are bugs everywhere but four roaches in one room, in one day at a hotel of this "category" is not acceptable. Actually, it wouldn't be acceptable at any hotel. Read less
Image of the Tripadvisor rating good hotel needs refresh

Sep 16, 2019 Diane A

i've stayed at the dolphin off and on since it opened. location is terrific, and it's a really nice property..the pool area is marvelous and large without being huge. the public areas, especially the leads to the lobby from the elevator areas are really dated; the floor is heavy mexican-style tile..fine for the 89's/90's, but needs refreshing to… Read more
i've stayed at the dolphin off and on since it opened. location is terrific, and it's a really nice property..the pool area is marvelous and large without being huge. the public areas, especially the leads to the lobby from the elevator areas are really dated; the floor is heavy mexican-style tile..fine for the 89's/90's, but needs refreshing to modernize. good restaurants and the food shop is a great amenity. my room had a king bed, closet very good, usual amenities and lots of hangers! bathroom surprisingly small...excellent around sink mirror (great for makeup) but the toilet/shower area are not designed for taller people or those with some girth... very clauterphobic when door closed or you could sit and stare at yourself in a full length mirror on the door Read less