Heritance Negombo

Sri Lanka, Indian Ocean

The hotel

A barefoot stroll from the Indian Ocean, a lagoon pool curves along the lawn leading down to Negombo’s sands. It gives a view that is tirelessly intoxicating – which is why the team at Heritance Negombo also made sure you can see it from almost every guestroom, from the penthouse spa, and from their aptly named ‘See Lounge’ – whose rooftop residence guarantees spectacular sunset views. The perfect pairing for trips to Sri Lanka’s Cultural Triangle, or for those simply after a beach holiday in a style-conscious hangout, this swanky hotel is also well-placed for experiencing the buzz of Negombo, with nearby bars and restaurants giving ample alternatives to the international ‘feasts’ of Heritance’s Bluetan restaurant and the swim-up drinks of its B-Bums pool bar.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Along the beach in Negombo, just a stroll from bars and restaurants, 2km from the main fish market, and 3km from St Mary’s Church in the town centre. It is also 40 minutes from Colombo City, and within around three hours’ drive of cities in Sri Lanka’s famous Cultural Triangle. Transfer time from Colombo International Airport: 20 minutes.

Hotel information

139 rooms. All with private terrace or balcony facing towards the ocean, air-conditioning, fan, 42” flatscreen LED TV with cable connection, WiFi, telephone, mini-bar*, tea/coffee-making facilities, safe, rain shower, hairdryer, bathrobes, and beach slippers. Deluxe Rooms have 1 king-size bed or 2 twin beds, sleeping maximum 2 adults and 1 child (in existing bedding) or 1 infant.

Half Board option: includes dinner (buffet or set menu) in the main restaurant. 

Full Board option: includes lunch and dinner (buffet or set menu) in the main restaurant. 

Superior Deluxe Rooms are the same but with upgraded amenities including iPod docking station and sleep maximum 2 adults and 1 child (in existing bedding) or 1 infant.

Premium Rooms feature a spacious balcony and ocean views and sleep maximum 2 adults and 1 child (in existing bedding) or 1 infant.

Junior Suites have a master bedroom with an interconnecting parlour room (a separate living/dining room), a private balcony and amenities including an iPod docking station. They sleep maximum 2 adults and 1 child (in existing bedding) or 1 infant.

3 restaurants and bars including Bluetan (international buffet feasts, open for breakfast, lunch, and dinner), See Lounge (light dining, open for lunch, dinner, and late-night dining), and B-Bums (swim-up bar, open for daytime snacks). Lagoon swimming pool. Rooftop spa*. Fitness centre. Concierge. Complimentary WiFi. Laundry services*. Airport transfers*. 24-hour room service*.

2 nights

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1096)
  • Very good (325)
  • Average (99)
  • Poor (25)
  • Terrible (34)
Image of the Tripadvisor rating Brand New

Jan 21, 2020 m0hdshaker Jeddah, Saudi Arabia

the room was clean and the service was brilliant. it's a brand new hotel and all around it as to be good ,great view of the ocean the swimming pool was great, Easy access to local beach, Staff are always happy to help
Image of the Tripadvisor rating Good location limited options

Jan 18, 2020 khaledaldabaein Dubai, United Arab Emirates

Stayed here for 2 nights with the family, great location clean with good vibes however there are some points that I have to mention, insects and wasps are all over the reception food not very tasty we ordered room service for our 4 year old from the kids menu and the mini burger was spicy and generally the food was not tasty. There is no… Read more
Stayed here for 2 nights with the family, great location clean with good vibes however there are some points that I have to mention, insects and wasps are all over the reception food not very tasty we ordered room service for our 4 year old from the kids menu and the mini burger was spicy and generally the food was not tasty. There is no entertainment for the kids except the pool so the hotel is not very family friendly. The location and the area are nice. Staff are friendly and helpful. Read less
Image of the Tripadvisor rating I do not understand other TA reviews of this hotel!

Jan 18, 2020 keithY651 London, United Kingdom

I have submitted over 400 TA reviews. For some that is not many for many however this is a significant number. I'm lucky and I travel a lot and therefore hope have a good perspective on the standards of hotels. Reading the last 3 TA headlines..."Amazing' Highly Recommend' 'Brand New Hotel'. makes me question my own sanity. For me it was not… Read more
I have submitted over 400 TA reviews. For some that is not many for many however this is a significant number. I'm lucky and I travel a lot and therefore hope have a good perspective on the standards of hotels. Reading the last 3 TA headlines..."Amazing' Highly Recommend' 'Brand New Hotel'. makes me question my own sanity. For me it was not amazing, does not come with a recommendation and as for being a new hotel, that is an outright misrepresentation of the facts. What no TA report has mentioned which I find staggering is the crows. This is not the hotel's fault, I'm sure they have done their best but I have to mention this fact. You will be surrounded by hundreds and I'm not exaggerating. For bird lovers this maybe heaven. But they ruin the peace and quiet with their constant cawing and looking for food. The tip therefore is to take some headphones to the pool if you want some respite from their noise. At times there might be 20-30 of them in the pool. Had my grand children been here they'd have had nightmares. In the morning and later as the sun sets, the air is filled with thousands of them . Alfred Hitchcocks The Birds doesn't even come close. The pool is great but we found the staff at the pool pretty lazy and lacking in basic customer service attitude. We would have a drink in the morning but it was never cleared up and there was no encouragement to have another. They also kept on asking our room number! The pool loungers have been designed by someone that has a macabre sense of humour as they are incredibly uncomfortable. Whilst the property is sort of on the beach, you have to get a guard to open the gate for you and whilst I respect the security aspect this feels quite sad. The beach isn't a nice one, it has sharp sand, the water is not appealing, No one sits on the beach. The water was very turbulent when we were there and is totally inappropriate for children as it is far too dangerous. There was a good fight on the beach between some locals that provided some respite from the crows one afternoon. Room was fine and the air conditioning really good. View from balcony was great. Breakfast was fine, many have said it was the best breakfast they've ever had. They need to travel more. Absolutely nothing to complain about but nothing to rave about either. There is nothing to do in the evening. We used to go to the bar in the hotel but it was invariably empty. It tended to play very modern music perhaps it put people off? There are restaurants opposite, we found the closest Italian to be fantastic and gave it 5 stars. There are other restaurants within walking distance but the paths are so uneven that really it is a twisted ankle waiting to happen. We stayed close to the hotel. So contrary to all the other TA reports, this hotel which is certainly not new (the stairwells are dire dingy and depressing ) is average at best. I'm sure I'll have some manager write a response telling me that they appreciate I love the room and the air con and are going to have a meeting and make changes in the pool area. We'll see. It's the little things in hotels that score points for me. This hotel needs a shake up and even the clock in my room had the wrong time by 2 hours and the wrong day by 2 weeks. I'm on holiday so it doesn't really matter but it is an example of a standard that I believe is not acceptable for the price. Wake up management, you may not be able to sort out the crow issue but there's a lot you can do (spend some money on some cushions for the sun loungers) and do some staff training. What are the pool staff writing about? Please don't look forward to my return, it's not going to happen. Read less
Image of the Tripadvisor rating Amazing start to our holiday

Jan 17, 2020 Companion297611

Such a lovely hotel, perfect location from the airport. Staff where wonderful, always ready to help and so welcoming. Lashan welcomed us each day and was very helpful. As where the front desk staff including Chiranga and Sam Path. The spa was amazing, such an incredible massage. The rooms where clean with beautiful views of the sea. Bar service… Read more
Such a lovely hotel, perfect location from the airport. Staff where wonderful, always ready to help and so welcoming. Lashan welcomed us each day and was very helpful. As where the front desk staff including Chiranga and Sam Path. The spa was amazing, such an incredible massage. The rooms where clean with beautiful views of the sea. Bar service by the pool was spectacular with great cocktails and wonderful staff. We ate dinner at the fish restaurants over the road and had a lovely time. Read less
Image of the Tripadvisor rating Highly recommended!

Jan 17, 2020 cerijames37 Exmouth, United Kingdom

I can not express how friendly and helpful the staff were during our stay at this hotel. Staff went out of their way to help us with anything we asked for and nothing was a problem. While we were at the hotel we booked a very special stay in the Maldives with the support of some special staff who deserve a big shout: Benedic, the bar supervisor,… Read more
I can not express how friendly and helpful the staff were during our stay at this hotel. Staff went out of their way to help us with anything we asked for and nothing was a problem. While we were at the hotel we booked a very special stay in the Maldives with the support of some special staff who deserve a big shout: Benedic, the bar supervisor, was particularly friendly and helpful and advised us on the best Maldives locations and great restaurants in Negombo. He also took very good care of us during our stay. Lashan, the hotel manager helped us to call the Maldives hotel to finalise details and Tharaka, the food and bar manager ensured that staff at the Maldives knew we were arriving to greet us. We felt like royalty. The hotel is in a perfect location and is a stone throw away from the beach so the views from the room were stunning. The entire hotel was spotless and the food was delicious. The pool and pool bar were clean and amazing. The pool had jets that massaged our backs. This is the first time I have come across this. 😍. If staying in Negombo I would highly recommend this hotel as you will be very well looked after. Read less