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Home to some of Dubai’s most iconic landmarks, Jumeirah Beach offers stunning beaches, delicious al fresco dining at The Walk, and the world’s longest Souk at Madinat Jumeirah. Hotels along the beach offer the ultimate in luxury and service too.
Whether you’re a big kid, or you’ve got little ones of your own, Dubai’s water parks offer a fun-filled aquatic adventure for everyone. Check out uphill water roller coasters, never-ending river rapids or catapult yourself down slides that travel through shark filled lagoons.
Man-made islands? Shaped like palm trees? It could only happen in Dubai. Visit the amazing Palm Jumeirah and go wild at Aquaventure Water Park, experience the Lost Chambers Aquarium and get your fill of shopping and food at The Avenues.
This port city just south of Dubai is home to many ex-pats as well as the Jebel Ali Free Zone, providing the companies situated there with a special tax-free status. The beautiful beaches and resort hotels make this a lovely place to stay whilst on holiday in Dubai.
Leave behind the desert for a different kind of breathtaking scene. This Emirate is the only one lying on the Indian Ocean and provides excellent opportunities if SCUBA diving is one of your passions. Fujairah tumbles from the peaks of the Hajar Mountains into a desert of beautiful sunset colours.
The deserts that once threatened everyone but the Bedouin are now very inviting. Desert safaris via Jeep, or the more sedate but grumpy camels, allow visitors to experience the beauty and the thrill of the desert. Resorts like the Al Maha Desert Resort & Spa offer luxurious services!
With the Burj Khalifa as the stunning backdrop, experience the magical dancing waters at the Dubai Mall. More than 6,600 lights and 25 colour projectors light up the 22,000 gallons (83,000 litres) of water that can shoot 240 feet in the air.
Best reached via a traditional wooden abra boat along the Dubai Creek, you can immerse yourself in the winding alleyways of the Bastikia Quarter. Make sure visit the various souks that specialise in spices, gold or textiles and haggle for some great prices.
Festival City, near Dubai Creek, is a 1600 acre waterfront project and offers alfresco dining, over 1,000 shops and even live music on the floating stage every Friday and Saturday night!
Shopaholic? With over 520 international brands, the stunning Mall of the Emirates might just be your style heaven. And if you fancy a little fun, Ski Dubai’s indoor ski slope lets you enjoy the thrill of snow in the heart of the desert. There’s also Dubai Mall, home to hundreds of shops and one of the world’s largest aquariums.
It’s the eat-your-heart-out part of your Dubai experience. Top chefs from all over the world will be competing for your taste buds’ attention. Street food, like a Shawarma (Arab kebab) might be the most delicious thing you’ll eat all trip.
Downtown Dubai is at the heart of the city with incredible hotels ranging from 4-7 stars, over 150 International restaurants and the biggest malls in the country if not the entire world! It’s also home to lots of world record breaking phenomena!
Dubai Marina is the largest man-made marina in the world and is situated in a district in the heart of what has become known as "New Dubai".
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Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.
For the latest information on Covid-19 you can check our FAQs here.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
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