Emirates Palace

Abu Dhabi, Middle East

Virgin rating

The hotel

Every bit as palatial as the name suggests, Emirates Palace is fit for royalty. Its private beach, marina and bay give an air of intimate seclusion, while the location, on the Corniche in the heart of Abu Dhabi, says otherwise. Under 114 ornate domes, each 18 metres high, this regal retreat hosts elegant guest rooms, a truly indulgent spa (we’re talking gold and caviar body and beauty treatments), and 14 restaurants, cafés, lounges and bars catering to your every whim. Even its gardens are majestic, with 85 hectares promising tranquil strolls, yoga and two swimming pools: one for relaxation and the other for fun. The crown of Emirates Palace is its dining, from the Emirati dishes and décor at Mezlai to the award-winning Mezzaluna Italian restaurant. All after starting your evening in style at the caviar and champagne bar.

Amenities

  • Bicycle Rental
  • Sailing
  • Tennis
  • Water Skiing
  • Windsurfing
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

On the Corniche in the centre of Abu Dhabi, with its own private 1 mile beach and a private marina. Transfer time from Abu Dhabi International Airport: 40 minutes.

Hotel information

394 rooms and suites. All with air-conditioning, balcony or terrace with garden views, flatscreen TV and in-room multimedia entertainment system, personal iPad control, WiFi access, mini-bar*, safe, choice of pillows and a daily newspaper. 

Deluxe City View Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 2 adults and 1 child.

Half Board option: Lunch or dinner in Le Vendôme.


Deluxe City View room with 1 king-size bed or 2 twin beds, sleeping maximum 2 adults and 1 child.

Deluxe Garden View room with 1 king-size bed or 2 twin beds, sleeping maximum 2 adults and 1 child.

Deluxe Garden Terrace room with 1 king-size bed or 2 twin beds, sleeping maximum 2 adults and 1 child.

Deluxe Sea View room with 1 king-size bed or 2 twin beds, sleeping maximum 2 adults and 1 child.

Sea View Suites with butler service, separate living room, bathroom with hot tub, and master bedroom with 1 king-size bed, sleeping maximum 2 adults and 2 children.

Panoramic Sea View Suites are the same as Sea View Suites but with 180 degree sea views.

Palace Suites with with butler service, separate living room, bathroom with hot tub, and master bedroom with 1 king-size bed, sleeping maximum 2 adults and 2 children.

Two Bedroom Palace Suites with butler service, separate living room, bathroom with hot tub, and two bedrooms each with a king-size bed, sleeping maximum 4 adults and 2 children.

Three Bedroom Palace Suites with butler service, separate living room, bathroom with hot tub, and three bedrooms each with a king-size bed, sleeping maximum 6 adults and 2 children.

Le Vendome (International buffet), Sayad (Mediterranean), Mezlai (authentic Emirati dishes), Talea by Antonio Guida (contemporary Italian), BBQ Al Qasr (beachside grill), Hakkasan (contemporary Chinese), Cascades (International family restaurant), Las Brisas (salads and grills), Martabaan by Hemant Oberoi (contemporary classic’ Indian menu), Le Café (light meals and Afternoon tea), Le Cafe by the Fountain (al fresco dining).

2 swimming pools (Cascades Adventure Pool with lazy river, waterfalls, water flumes, and activities; Las Brisas Pool with a large Jacuzzi, 3 bubble pools and a swim-up bar for adults). Emirates Palace Spa* (with 7 treatment rooms and 2 hammam rooms). Fitness centre with a range of fitness classes. Private beach and marina (with non-motorized water sports such as kayaking, paddle boarding, and sailing, and motorized water sports* such as wakeboarding and water skiing). Beach cabanas*. Beach volleyball. Tennis courts. Yoga classes*. Football pitch. Bike rental*. Jogging and cycling trails. Pool table. Table tennis. Children's playground. Emirates Palace kids' club*.

Complimentary WiFi access. Luxury shops. Concierge.

3 nights between 31 Dec–1 Jan.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5125)
  • Very good (990)
  • Average (326)
  • Poor (114)
  • Terrible (137)
Image of the Tripadvisor rating Best hotel I've stayed ever

May 17, 2022 traveling1127

Emirates Palace is the best hotel I’ve stayed at in all aspects of hospitality, luxury of the grounds, and the food. I proposed to my girlfriend at this hotel. They provided so great support from the preparation to the day of the proposal! It is no exaggeration to say that my proposal would not have succeeded without their support. For example,… Read more
Emirates Palace is the best hotel I’ve stayed at in all aspects of hospitality, luxury of the grounds, and the food. I proposed to my girlfriend at this hotel. They provided so great support from the preparation to the day of the proposal! It is no exaggeration to say that my proposal would not have succeeded without their support. For example, When I told them that it was difficult to procure roses while traveling abroad, they prepared roses and rose petals for us and they cooperated fully with the surprise. In addition, they served a delicious whole cake. Everything was like a dream for us. Thank you all of your staff with all my heart. I definitely want to stay here again in the future like when I have a children, when I get older, and at other milestones. If you are planning to propose, I strongly recommend Emirates Palace! Thank you !!! Read less
Image of the Tripadvisor rating Superb 5*

May 4, 2022 TrishyK Dubai, United Arab Emirates

We have just come back from celebrating my husband’s birthday at Emirates Palace. Our stay was incredible. We were upgraded to a beautiful sea view room and were welcomed with lots of yummy birthday treats. The rooms have undergone renovation since our last stay and are beautiful. The facilities for kids are brilliant and are the main reason (as… Read more
We have just come back from celebrating my husband’s birthday at Emirates Palace. Our stay was incredible. We were upgraded to a beautiful sea view room and were welcomed with lots of yummy birthday treats. The rooms have undergone renovation since our last stay and are beautiful. The facilities for kids are brilliant and are the main reason (as well as the awesome staff) that we will return. Special thanks to Man Bahadur by the kid’s pool for being so lovely with our girls and greeting them by name every time he saw us, and always checking in to make sure they were happy and having fun. The reception/ check-in staff were also super friendly and welcoming. The buffet breakfast and dinner was exceptional and again the staff were so helpful. I’ve seen a huge improvement in the level of customer service since our last visit . Thank you to all, we will be back! Read less
Image of the Tripadvisor rating Not a 5 star hotel

Apr 15, 2022 AnnabelleTh Abu Dhabi, United Arab Emirates

This is not a mandarin hotel, the staff and service levels are nothing like a mandarin hotel. Having just stayed in the Mandarin in Dubai with flawless service, this was such a let down. We booked 2 large suites directly with Mandarin Oriental, they looked lovely online very modern. We arrived at 1pm having booked an early check in rate, official… Read more
This is not a mandarin hotel, the staff and service levels are nothing like a mandarin hotel. Having just stayed in the Mandarin in Dubai with flawless service, this was such a let down. We booked 2 large suites directly with Mandarin Oriental, they looked lovely online very modern. We arrived at 1pm having booked an early check in rate, official check in time was 2 the rooms were not available. I had booked 3 nights but Carren at reception repeatedly told me my booking was for 2 nights even though I showed her my email confirmation. Then the booking she amended was missing my fans of MO number, she didn’t even seems to know what this was. She announced at the top of her voice the rates and repeatedly asked if it was ok? Never had this before. 1 hour later at reception no room, so leave for lunch. At 3 rooms are ready, but they are not the suites we booked they are filthy and not renovated, stained carpets and furniture, no 180 degree sea view, balcony with no furniture etc. when we enquired we are told it was an upgrade, this was no upgrade . They had given our rooms to someone else even though we arrived well before check in time. They had no renovated rooms available, so what the mandarin website is selling is not what was offered. I paid a premium rate for the nice suites on the Mandarin website and was gives a filthy suite that was incredibly dated. The carpets were heavily stained, the furniture was stained, the bath was so old and stained yellow. Front desk just lied repeatedly, it’s now clear someone altered our booking as a day was missing and my loyalty number when compared to my email reservation. Not a place to be trusted. They absolutely do not care about customer service and the staff are rude and belligerent. We left and moved to a suite at the Rosewood. It’s false advertising to claim that this is a 5 star hotel and a Mandarin Oriental property. Having stayed frequently in Four Seasons and MO properties, this is nothing like that. Read less
Image of the Tripadvisor rating NOT a 5 star treatment

Apr 14, 2022 monicagX4640CJ

I am from Miami and have been to different 5-6 star hotels all over the world. For the price we paid per night I didn’t expect that all of these issues would happen to us. First our min bar was empty and I called the receptionist area three times and still they were not able to refill it, but that wasn’t a big deal. Next they mentioned that the… Read more
I am from Miami and have been to different 5-6 star hotels all over the world. For the price we paid per night I didn’t expect that all of these issues would happen to us. First our min bar was empty and I called the receptionist area three times and still they were not able to refill it, but that wasn’t a big deal. Next they mentioned that the breakfast place would open at 8 and it opened at 10. Next they checked to see if we were staying in the hotel but to the point where it was borderline harassment. Then they called our room to tell us that we “ran out” on our bill. My husband became concerned and thought they stole his credit card and after they called a few more times we realized by the food they said we ate that they had the wrong person. It was complete disorganization, lack of empathy and regard and just poor human skills. When we complained to the manager he gave us a free drink in a restaurant and when we made it to the restaurant they had no idea we would be going. I would have expected more from a mandarin hotel and will continue to post how disappointed we were in my social media. Read less
Image of the Tripadvisor rating An amazing stay

Apr 8, 2022 Mel214098

The emirates palace is grandiose, the place is beautiful, well kept. The pools are very big and nice, definitely a must for kids to visit, you can also cycle around the property and play golf or go kayaking. There are 5 restaurants outlet to enjoy amazing and fine food. Each morning, we were lucky to see Dolphins in the bay from the vendome… Read more
The emirates palace is grandiose, the place is beautiful, well kept. The pools are very big and nice, definitely a must for kids to visit, you can also cycle around the property and play golf or go kayaking. There are 5 restaurants outlet to enjoy amazing and fine food. Each morning, we were lucky to see Dolphins in the bay from the vendome terrasse. The staff is very friendly and helpful. A massive thanks to the butler’s service that organised all our outings for us and made our stay there unforgettable. Read less