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v-hub lounge at Atlantis, The Palm
Exclusive Arrivals Lounge

Step off the plane and into the v-hub, our exclusive customer lounge at Aquaventure Waterpark. 

Our new arrivals lounge at Atlantis, The Palm lets you enjoy more of your holiday, right from the start.

Because flights from the UK land in Dubai early in the morning, there can be a wait before you get access to your hotel room later in the afternoon. Enter the v-hub, where you can get your holiday started in style. 

Features of the v-hub include:

  • A sophisticated lounge area where you can relax with a coffee and a magazine, or check out the games consoles
  • Lockers for storing hand luggage or valuables
  • Shower facilities where you can freshen up after your flight
  • Virgin Holidays reps who can book excursions, introduce you to the hotel, and make meal reservations at one of the 23 on-site restaurants
  • Access to Aquaventure at Atlantis, with its thrilling water rides and 700 metres of private beach

Exclusive Arrivals Lounge

Check in, then jump in

Our Atlantis guests can shake off any cobwebs from their overnight flight by diving straight into Aquaventure Waterpark. No need to twiddle your thumbs until your room is ready — instead, get your holiday started with a splash at one of the world’s best waterparks!

Exclusive Arrivals Lounge

How it works

You’ll be warmly welcomed and checked in at reception. Leave your suitcase, grab your swimmers, and jump on a buggy to the waterpark. There are showers if you want to freshen up, and your valuables can be securely stored in our complimentary lockers. 

Exclusive Arrivals Lounge

Staying somewhere else?

The v-hub is also open to any Virgin Holidays guests visiting Aquaventure Waterpark. We’re here to offer advice, help you book activities and experiences, chat over a coffee, or get you on the WiFi so you can post your snaps and show the folks at home what they’re missing.