Burj Al Arab Jumeirah

Dubai Beach, Dubai

Virgin rating

The hotel

This instantly recognisable iconic building rising from the Arabian Gulf attracts international attention and awe, making it one of the most photographed buildings in the world! It is also one of the most luxurious offering sumptuous all suite accommodations with stunning views of the Arabian Gulf. Each floor has its own private reception desk and a brigade of highly trained butlers, ensuring guests enjoy the ultimate in personal service. A trip to Talise Spa and Fitness is essential. Sublime treatments, tailor-made to suit your personal needs, will chase everyday cares away. There’s also sauna and steam rooms, a cold plunge pool, an infinity pool and a state-of-the-art gym to keep the body beautiful. If you have children, you can still enjoy all amenities to the full thanks to Kids' Club at Jumeirah Al Naseem or Jumeirah Al Qasr. When it comes to dining, there are six award-winning restaurants to choose from including Al Iwan in the heart of the world’s tallest atrium, flanked by golden columns and serving the finest Arabian cuisine. Al Muntaha sits 200 metres above sea level and Sahn Eddar serves afternoon tea. When the sun goes down, the pace picks up at Skyview Bar, adjacent to Al Muntaha and one of the places to be seen in Dubai and your stay wouldn't be complete if you didn't visit the elegant GILT bar, known for being entirely decorated in gold decor, it's creative cocktail menu and beautiful views over the city.

Amenities

  • Golf
  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Bar
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

On Jumeirah Beach. Transfer time from Dubai International Airport: 35 minutes.

Hotel information

198 luxurious suites. All on 2 floors with a living and dining floor, personal butler, air-conditioning, floor-to-ceiling windows, satellite TV, DVD, tea/coffee-making facilities, mini-bar*, safe, Jacuzzi, hairdryer, bath menu and pillow menu. Rooms have 1 king-size bed and sofa bed. One-Bedroom Deluxe Suites offer views over the Arabian Gulf and sleep maximum 3 adults or 2 adults and 2 children (under 12 years)


Half Board option: includes buffet breakfast at Bab Al Yam, and a choice of either lunch or dinner. Until further notice, guests on the Half Board meal plan will be able to enjoy their lunch or dinner at one of 30+ restaurants, including all restaurants within Burj Al Arab, and at participating outlets of the Jumeirah Flavours programme at the hotel sister properties (including Jumeirah Zabeel Saray, Jumeirah Emirates Towers, Jumeirah Creekside Hotel, Jumeirah Beach Hotel, Jumeirah Mina A'Salam, Jumeirah Al Qsar, Jumeirah Al Naseem, and Souk Madinat Jumeirah). Some outlets may require guests to dine from a set menu, and supplementary charges may apply to premium dishes and outlets.


Half Board is applicable only for lunch on 31 Dec.

One-Bedroom Panoramic Suites are on 2 levels with floor-to-ceiling windows offering 180 degree views overlooking the panorama of Dubai and the Arabian Gulf and sleep maximum 3 adults or 2 adults and 2 children (under 12 years).

Two-Bedroom Deluxe Suites are perfect for families and friends, on 2 levels with 2 lounges, 2 bedrooms overlooking the sea and a private dining room. Suites sleep maximum 5 adults or 4 adults and 2 children (under 12 years).

The Diplomatic Suite which is located more than 150 metres above the sea is also available, with 2 king-size beds and sofa bed, sleeping maximum 6 adults and 2 children (under 12 years).

Al Muntaha Restaurant (modern European cuisine), Ristorante L'Olivo at Al Mahara (innovative Mediterranean cuisine), Al Iwan (Arabic restaurant - temporarily closed), Bab Al Yam poolside restaurant, Sahn Eddar (International cuisine), Sal (pop up restaurant on the beach, casual dining). Skyview Bar. GILT. 5 swimming pools. Talise Spa and Fitness with beauty treatments*, massage*, and Jacuzzis*. Complimentary access to Summersalt Beach Club, located at Jumeirah Al Naseem (guests will be accommodated on first come, first served basis). Water sports* including windsurfing, water-skiing, snorkelling and Hobie Cat sailing available at Jumeirah Beach Hotel. Tennis* available at Jumeirah Beach Hotel. Golf available nearby*. Access to Kids' Club at Al Naseem, Al Qasr. Complimentary access to Wild Wadi Waterpark™. 24-hour room service*.

4 nights between 28 Dec-7 Jan.

No arrivals or departure permitted on 31 Dec.

* Denotes local charge.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5608)
  • Very good (746)
  • Average (312)
  • Poor (148)
  • Terrible (155)
Image of the Tripadvisor rating UMA Lounge - Huge Tourist Trap

Mar 25, 2024 321jirih

This review is not about the whole hotel but just the UMA Lounge. We were staying at St. Regis Palm but my family wanted to visit the iconic Burj Al Arab. I found a following option on their website: UMA Premium Cabana Reservation for 1,500dirhams (around USD400), maximum capacity 6persons. The amount was redeemable credit to be used. The UMA… Read more
This review is not about the whole hotel but just the UMA Lounge. We were staying at St. Regis Palm but my family wanted to visit the iconic Burj Al Arab. I found a following option on their website: UMA Premium Cabana Reservation for 1,500dirhams (around USD400), maximum capacity 6persons. The amount was redeemable credit to be used. The UMA Lounge is a gigantic tourist trap. The menu is a total disaster, not even an attempt to offer something more sophisticated besides Club Sandwich and Pizza Margherita. I am more than happy to pay premium for something special but $40 for a hot chocolate that didnt look or taste anything special? Stay away from this place, there are hundreds of better places to visit in Dubai. Read less
Image of the Tripadvisor rating Outstandingly Amazing

Mar 17, 2024 Global42033552576 Key Largo, Florida

Outstanding in every aspect of the word! 7-stars well earned actually closer to infinity stars of if I had my way.. location, hospitality, suites, comfort, amenities, not one miss or less then outstanding.. The pools, Beaches, restaurants breakfast all of it ,,,BRAVO
Image of the Tripadvisor rating Very good and beautiful hotel

Mar 15, 2024 frederik anton t

Great service in all department and very friendly helpful staff Especially after the Jumeirah executive pool we were spoiled by Nasir and Kawser. They made our stay very special Our staff in the libby made great efforts to arrange transport in bad weather so we made it on time to the airport to get our flight
Image of the Tripadvisor rating Unfortunately, the legend has plummeted into complete decline!

Mar 11, 2024 Vagif G Dubai, United Arab Emirates

Unfortunately, the legend has plummeted into complete decline! The Burj al Arab hotel is unlikely to ever regain its former glory! I will share my experience and caution others not to spend their money here. Instead, you will only receive complete disappointment, if not outright insult! I first stayed at this hotel in 2014 and have often returned,… Read more
Unfortunately, the legend has plummeted into complete decline! The Burj al Arab hotel is unlikely to ever regain its former glory! I will share my experience and caution others not to spend their money here. Instead, you will only receive complete disappointment, if not outright insult! I first stayed at this hotel in 2014 and have often returned, inviting my guests as well. My friends and elder brothers lived here long-term from 2015 to 2018. And now, I have experienced firsthand why they no longer live here and don't recommend it to their friends and guests! I made a reservation for the period from March 3 to March 8, 2024, for 5 days. I booked over the phone, paying the full amount with my personal card for my dear friend, without any discounts. The reservation over the phone was correct, the money was deducted without any issues. But then the chaos began, unparalleled even with 4-star hotels!!! Upon entering the room, we immediately went down to the poolside restaurant for a snack. Particularly noteworthy is that no one escorted us, and there was no butler on the floor, as we were accustomed to before. The carpets throughout the hotel were dirty, the hotel was empty, and it looked abandoned. Approaching the entrance to the restaurant, we were not greeted by an aggressive hostess. Passing by the unfriendly girl, we heard ourselves being rudely called. Surprised, we stopped and turned around, and she asked if we had a reservation. Informing her that we were hotel guests and wanted to eat, she, without leaving her place, rudely asked if we had a reservation (the restaurant was half empty), and there was a distance between us, forcing her to shout at us. We waited for her to understand that she needed to come over herself, she sternly grabbed her tablet from the charger, approached us, asked for the room number, and grumbled that we could go now. Amazed by such hospitality, we went to the table, noting with my friend that such behavior was simply unacceptable before. In the restaurant itself, the waiter knew the menu, recommended dishes, no complaints. However, the menu was very ordinary, and my friend, being on a diet, couldn't order anything dietetic. While waiting for my guest's spouse to arrive, we went up to the room. This time the butler was in his place, but we noted among ourselves that he didn't bother to open the door, just greeted us. We asked if we could get a box of dates, as it was always placed in the room upon check-in. The butler only said he would try to come up with something. After spending about an hour in the room, we left to go to the airport to meet my friend's wife. We asked the same butler about the dates, to which he replied that there would be no dates, laughed loudly for no reason at us, added that he asked the manager about it, but he refused. The butler shook his head, complained about the manager, and said (attention) that the manager, a Chinese man, didn't understand anything about service. We were stunned by such an attitude. In the sauna and spa, things were not as they used to be, to say the least. Nobody greeted us, although there were 3 people at the reception. They were busy with their own affairs, barely noticing us. We threw our room number over our shoulder, but they weren't interested. Inside, a cheerful cleaner, quite the master of the house, said he had been there for a long time and recognized us. We complained to him that the hotel service had fallen to zero, with which he agreed, constantly laughing. We were told that the spa closes at 9:00 pm, but at 8:00 pm a security guard approached, saying that everything was closing and we needed to leave. The climax was a message in the messenger, which was sent to my phone, indicating the name of my ex-girlfriend! This shook me up, and I began to complain to the manager, how is this possible? My profile has existed for 10 years, I paid with my card, and here's a woman's name. Asking the manager, I decided that at least on the last day they would listen to me. After stating all the complaints, I asked him to meet us upon checkout. Philip listened to us again, but indifferently, only offering apologies. My friend and I argued that Philip, the manager, wouldn't restore the service either, and my friend won. Varaul came out to us 20 minutes late with a box. He himself was unshaven and unkempt (before, everyone, not just managers, looked sharp), repeating routine phrases and apologies, this manager handed us a box of something cheap (scented candles, which he might have been looking for all this time). Explaining to him that we regretted spending our money and would never return, he just shrugged. On the way to the airport, my friend asked to call back and ask for a one-time entry to the sauna for me. I suspected that these demotivated guys wouldn't do it, and we started calling. Manager Varaul said that you have to pay for the spa and didn't even try to accommodate us in the end. Perhaps it's our own fault, accustomed to first-class service for which we paid in full, but this time we only received ridicule. By the way, every night they clean something there, and you have to bypass the fenced lobby. One evening in the Sahn Eddar Lounge, sitting down to talk on the phone, I saw 3 guys behind the counter who didn't approach me. I waved my hand, a nervous lady approached, saying they were closed, but they would give me some water anyway. Is it nothing that I sat and waited for you for 10 minutes, and you approached exactly at closing time to tell me about it?! Read less
Image of the Tripadvisor rating Unparalleled Luxury and Hospitality: A Dreamy Stay at the Burj Al Arab Hotel Dubai

Mar 11, 2024 emotiondrivedubai Dubai, United Arab Emirates

The Burj Al Arab Hotel in Dubai exceeded all my expectations! From the moment I arrived, I was treated like royalty. The stunning architecture, luxurious amenities, and impeccable service truly made my stay unforgettable. The attention to detail in every aspect of the hotel, from the room design to the dining experience, was exceptional. I… Read more
The Burj Al Arab Hotel in Dubai exceeded all my expectations! From the moment I arrived, I was treated like royalty. The stunning architecture, luxurious amenities, and impeccable service truly made my stay unforgettable. The attention to detail in every aspect of the hotel, from the room design to the dining experience, was exceptional. I especially enjoyed the breathtaking views from the Skyview Bar and the private beach access. A stay at the Burj Al Arab is truly a once-in-a-lifetime experience that I will cherish forever. Highly recommend it for anyone seeking unparalleled luxury and hospitality in Dubai! Read less