Sofitel The Palm, Dubai

Dubai Beach, Dubai Beaches and beyond

The hotel

This Polynesian-themed resort, Sofitel The Palm, Dubai is a luxurious, sumptuous accommodation complemented by a range of world-class facilities, including first port of call, the SoSPA, to take advantage of the many treatments designed to get you in the holiday mood! There is also a great choice of fabulous swimming pools to choose from or grab a towel and claim your space on the hotel’s own private stretch of beach. At the beach, indulge in myriad water sports or simply soak up the sun whilst getting stuck into a good book – pure bliss! There are plenty of accommodation options but whatever you decide upon, all boast their own private balcony, the perfect place we think to enjoy a spot of breakfast or a cocktail at sundown. Whilst parents are at play, children will be having the time of their life too at the Amura Kids' Club. Meanwhile, tuck into a juicy steak on the open terrace at Porterhouse and come sundown, the pace picks up.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Children’s Playground
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Located on the East Crescent of the iconic Palm Jumeirah, 700 metres from Aquaventure Waterpark and a 20-minute drive from Burj Khalifa and the Dubai Mall. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

360 rooms and suites and 182 serviced apartments. All with air-conditioning, balcony, LCD TV with DVD player, telephone, Bose wave audio system, WiFi access, mini-bar*, Nespresso™ and tea making facilities, safe, hairdryer, iron and board and Elemis amenities. Luxury Sea View Room with 1 king-size bed and 1 sofa bed, sleeping maximum 2 adults and 1 child.

Half Board option: guests are entitled to choose either lunch or dinner on daily basis when staying on Half Board. Dine around concept is available in 6 selected outlets mentioned below. On 31 Dec Half Board will be available for lunch only.

  • Manava - International buffet
  • Maui - Beachside light fare and grills, buffet
  • Porterhouse - steak and grills, Special Half Board Set Menu
  • The World Eatery - International cuisine, Special Half Board Set Menu
  • Moana - fish and sushi, Special Half Board Set Menu
  • Hong Loong - Chinese, Special Half Board Set Menu

Half Board Plus option: same inclusions as the Half Board option but includes x1 glass of house wine or beer with dinner.

Full Board option: same as above but with lunch and dinner. On 31 Dec Full Board will not be available.

Please note: restaurant options are subject to change.

Luxury Palm View Room with 1 king-size bed and 1 sitting sofa, sleeping maximum 2 adults and 1 child (under 12 years).

Junior Suite with either sea view or Palm view (subject to availabilty), with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years).

Prestige Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years).

Beach Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years). Beach Suite Palm View also available.

Opera Suite with 2 king-size beds, separate living room and sofa suitable for a child, sleeping maximum 4 adults and 1 child (below 12 years). 

One Bedroom Apartment, with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children (under 16 years).

One Bedroom Sea View Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Two Bedroom Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum sleeping maximum 4 adults and 1 child, or 2 adults and 3 children.

Two Bedroom Sea View Apartment, with master en-suite bedroom with 1 king-size bed, additional twin bedroom and sitting sofa in living room, sleeping maximum 4 adults and 1 child, or 2 adults and 3 children.

6 restaurants; Manava (International buffet for breakfast and dinner), Hong Loong (Chinese cuisine with a contemporary twist), Porterhouse Steak and Grills, Moana Seafood, The World Eatery (International cuisine à la carte), Maui Beach (International cuisine), Cabanas (romantic beach side dining on request*). 5 bars and lounges; Lobby Lounge, Maui Beach Bar, Porterhouse Bar, Porterhouse Sports Bar, The Library, Gelati ice-cream. Private 500-metre beach. 6 outdoor swimming pools (additional swimming facilities available at the Spa) including kids' pool with slides. Spa* with 4 outdoor cabanas, steam and sauna rooms. 24-hour SoFIT high-tech gym. Water sports*. 2 multi-purpose courts. Tennis*. Eco Golf. Amura Kids Club (open 9:00am-8:00pm, aged 4-12 years). Gaming zone. Complimentary WiFi access in rooms and public areas. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*.

3 nights between 27 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5690)
  • Very good (1199)
  • Average (364)
  • Poor (138)
  • Terrible (89)
Image of the Tripadvisor rating Great hotel

Apr 24, 2019 617DL884 Cardiff, United Kingdom

Hotel situated a bit out of the way from Dubai city center it was not a problem for us. Arrived late, check in was easy and fast. Room was very nice and modern. Breakfast was great, many choices. Overall everything was great however they did not inform us about having a small amount of deposit secured from our credit card...safety thing/hotel… Read more
Hotel situated a bit out of the way from Dubai city center it was not a problem for us. Arrived late, check in was easy and fast. Room was very nice and modern. Breakfast was great, many choices. Overall everything was great however they did not inform us about having a small amount of deposit secured from our credit card...safety thing/hotel policy I guess...we got it back a week later. Good hotel and would stay here again. Read less
Image of the Tripadvisor rating Perfect Staycation

Apr 24, 2019 Livelove-2123

From Arrival to departure everything was amazing. We love the food, services, location, of course the view of our Beach Suite ( Highly recommend for honeymooners ) the warm welcome of Rookman and all his help during our stay we would like to say a Big Thank you. Will definitely come back not so soon but certainly we will :)
Image of the Tripadvisor rating Simply amazing

Apr 24, 2019 RebeccaB1982 London, United Kingdom

Having now stayed in Sofitel the palm on several occasions since 2015, we continue to be blown away by this place and its staff. On our last stay (April) we had booked a prestige suite which grants you access to the club lounge. Arriving at the hotel we were immediately taken up to the lounge for a private check in and served breakfast (overnight… Read more
Having now stayed in Sofitel the palm on several occasions since 2015, we continue to be blown away by this place and its staff. On our last stay (April) we had booked a prestige suite which grants you access to the club lounge. Arriving at the hotel we were immediately taken up to the lounge for a private check in and served breakfast (overnight flight meant we arrived at hotel for 10am!). The room wasn’t ready but the hotel has a really nice changing area so you can use the pool or beach until your room is ready for you, once it was ready we were pleasantly surprised to have been upgraded to a beach suite (our preferred room type!). All the luggage was brought to the room with no delay and Denis who took us made sure we liked the room and showed us around all the amenities. The club lounge is excellent, you can come and enjoy refreshments, teas/coffees/snacks etc. during the day and alcoholic beverages during happy hour in the evening. All the staff in the club lounge were outstanding but a special mention to Yashira who really looked after us every day in the lounge, always had a smile on her face and so efficient dealing with any queries we had. Also want to say a thank you to Darren, Kemlesh, Perie, Steven, Earvin and Alejandra for looking after us so well, but the entire team in the club lounge are excellent so I am sorry if I missed anyone’s name. As we have two young children we find the main restaurant to be a better choice for breakfast, and it is so good! The choice is never ending and a very welcome addition was the eggs benedict station, brilliant!! The breakfast is our highlight of the day (!!) and everyone in the family gets to help themselves to whatever the fancy. All the staff are super-efficient in the restaurant and there is never any delay in anything. The beach can get quite busy on the weekends but the beach guys work so hard in accommodating everyone but there are so many pools to pick from the choice is endless. The rooms and amnesties are superb, our only criticism would be the turn down time, whilst I appreciate the amount of rooms the staff must see to I found it a bit early for them to do turn down at 5/5.30pm every day as we were getting ready for dinner or enjoying a drink on the balcony. However, it’s such a small criticism and probably very personal to us I wouldn’t worry too much about it. Our room attendant this time was Vikraim (?) and a special thank you to him for looking after us (and our messy kids) so well. His towel displays were amazing and the kids were so excited walking back every day to see what amazing design he had made! A special thank you must be said to Boniface who works at front of house as a Bell attendant. We met him on our previous stay at the Sofitel and were amazed by his kind nature and helpfulness. He dotted on our eldest daughter like she was a princess and we were really happy to meet him once again. This hotel is amazing, but it really is staff like Boniface who makes it so incredible great. We are lucky to be able to stay here and we hope we can return in the future again. Thank you for another super stay! Cummins family Read less
Image of the Tripadvisor rating Sofitel, The Palm Dubai

Apr 24, 2019 Simoné L Abu Dhabi, United Arab Emirates

We love this hotel and we go at least 3x a year as a stay-cation for us from Abu Dhabi. The beach, pools & restaurants are great, service excellent, kids club best we have ever seen (& we travel a lot) & while the kids are busy at the club we the adults go to the Spa which truly is a 5-star experience. Can't fault this hotel. Thanks, Sofitel Team… Read more
We love this hotel and we go at least 3x a year as a stay-cation for us from Abu Dhabi. The beach, pools & restaurants are great, service excellent, kids club best we have ever seen (& we travel a lot) & while the kids are busy at the club we the adults go to the Spa which truly is a 5-star experience. Can't fault this hotel. Thanks, Sofitel Team for always going the extra mile! Read less
Image of the Tripadvisor rating Fantastic Hotel

Apr 23, 2019 JPDeva

My family had a lovely stay at The Sofitel. The food was amazing and so were the staff. My wife and daughter have allergies and we had a chef every night helping us through the menu to ensure that they chose the right food. A big thank you goes out to the Joewahal (chef at The Big Eatery), Subhadra & Althaf (housekeeping) who couldn't do enough… Read more
My family had a lovely stay at The Sofitel. The food was amazing and so were the staff. My wife and daughter have allergies and we had a chef every night helping us through the menu to ensure that they chose the right food. A big thank you goes out to the Joewahal (chef at The Big Eatery), Subhadra & Althaf (housekeeping) who couldn't do enough for us and Micko (the night manager) who helped us to upgrade our room to an apartment. We will definitely go back.Thank you for looking after us and making it a wonderful holiday. Read less