Sofitel The Palm, Dubai

Dubai Beach, Dubai Beaches and beyond

Hotel rating
Trip advisor rating: 4.5 Based on 7247 reviews

The hotel

This Polynesian-themed resort, Sofitel The Palm, Dubai is a luxurious, sumptuous accommodation complemented by a range of world-class facilities, including first port of call, the SoSPA, to take advantage of the many treatments designed to get you in the holiday mood! There is also a great choice of fabulous swimming pools to choose from or grab a towel and claim your space on the hotel’s own private stretch of beach. At the beach, indulge in myriad water sports or simply soak up the sun whilst getting stuck into a good book – pure bliss! There are plenty of accommodation options but whatever you decide upon, all boast their own private balcony, the perfect place we think to enjoy a spot of breakfast or a cocktail at sundown. Whilst parents are at play, children will be having the time of their life too at the Amura Kids' Club. Meanwhile, tuck into a juicy steak on the open terrace at Porterhouse and come sundown, the pace picks up.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Children’s Playground
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Located on the East Crescent of the iconic Palm Jumeirah, 700 metres from Aquaventure Waterpark and a 20-minute drive from Burj Khalifa and the Dubai Mall. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

360 rooms and suites and 182 serviced apartments. All with air-conditioning, balcony, LCD TV with DVD player, telephone, Bose wave audio system, WiFi access, mini-bar*, Nespresso™ and tea making facilities, safe, hairdryer, iron and board and Elemis amenities. Luxury Sea View Room with 1 king-size bed and 1 sofa bed, sleeping maximum 2 adults and 1 child.

Half Board option: guests are entitled to choose either lunch or dinner on daily basis when staying on Half Board. Dine around concept is available in 6 selected outlets mentioned below. On 31 Dec Half Board will be available for lunch only.

  • Manava - International buffet
  • Maui - Beachside light fare and grills, buffet
  • Porterhouse - steak and grills, Special Half Board Set Menu
  • The World Eatery - International cuisine, Special Half Board Set Menu
  • Moana - fish and sushi, Special Half Board Set Menu
  • Hong Loong - Chinese, Special Half Board Set Menu

Full Board option: same as above but with lunch and dinner. On 31 Dec Full Board will not be available.

Please note: restaurant options are subject to change.

Luxury Palm View Room with 1 king-size bed and 1 sitting sofa, sleeping maximum 2 adults and 1 child (under 12 years).

Junior Suite with either sea view or Palm view (subject to availabilty), with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years).

Prestige Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years).

Beach Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years). Beach Suite Palm View also available.

Opera Suite with 2 king-size beds, separate living room and sofa suitable for a child, sleeping maximum 4 adults and 1 child (below 12 years). 

One Bedroom Apartment, with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children (under 16 years).

One Bedroom Sea View Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Two Bedroom Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum sleeping maximum 4 adults and 1 child, or 2 adults and 3 children.

Two Bedroom Sea View Apartment, with master en-suite bedroom with 1 king-size bed, additional twin bedroom and sitting sofa in living room, sleeping maximum 4 adults and 1 child, or 2 adults and 3 children.

6 restaurants; Manava (International buffet for breakfast and dinner), Hong Loong (Chinese cuisine with a contemporary twist), Porterhouse Steak and Grills, Moana Seafood, The World Eatery (International cuisine à la carte), Maui Beach (International cuisine), Cabanas (romantic beach side dining on request*). 5 bars and lounges; Lobby Lounge, Maui Beach Bar, Porterhouse Bar, Porterhouse Sports Bar, The Library, Gelati ice-cream. Private 500-metre beach. 6 outdoor swimming pools (additional swimming facilities available at the Spa) including kids' pool with slides. Spa* with 4 outdoor cabanas, steam and sauna rooms. 24-hour SoFIT high-tech gym. Water sports*. 2 multi-purpose courts. Tennis*. Eco Golf. Amura Kids Club (open 9:00am-8:00pm, aged 4-12 years). Gaming zone. Complimentary WiFi access in rooms and public areas. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*.

3 nights between 27 Dec-1 Jan.

* Denotes local charge.

Trip advisor rating: 4.5 Based on 7247 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5512)
  • Very good (1163)
  • Average (351)
  • Poor (133)
  • Terrible (88)
Image of the Tripadvisor rating Not what we were expecting

Feb 19, 2019 Cécile G

The resort is too big, too crowded and too noisy. It is unfortunately an example of the mass tourism Dubai aims for. This morning when we arrived to have our breakfast there was a big queue, waiters were swamped and nobody came to serve our coffee. We had to ask two times to get some coffee. The resort is too expensive for what it is.
Image of the Tripadvisor rating Business Visit

Feb 19, 2019 anas_ceekey

It was a great experience with the Sofitel team and the hospitality from the team was superb. Special thanks to Mr. Kundan Ravi for the friendly services. I highly recommend everyone to visit this place atleast for once.
Image of the Tripadvisor rating BIG poolo and nice beach

Feb 18, 2019 kiurusirkku

Ideal Hotel for holiday and relaxing. Beach is clean and there are lot of sunbeds.we had halboard and all restaurants were available for it. buffet was not so good. Nice and smiling staff. Transfers to malls several times during day.
Image of the Tripadvisor rating Being rich doesn't mean being stupid.

Feb 18, 2019 Mmat2648 Kemer, Turkey

There is no doubt that the hotel is excellent, staff very friendly, rooms are bigger than expected, and considering the fact that hotel is pretty big in terms of guest capacity its very cosy the thing i love. But !!!! staying in this hotel is not cheap, when you pay such an amount of money you definitely are luxuriant traveler the thing is the… Read more
There is no doubt that the hotel is excellent, staff very friendly, rooms are bigger than expected, and considering the fact that hotel is pretty big in terms of guest capacity its very cosy the thing i love. But !!!! staying in this hotel is not cheap, when you pay such an amount of money you definitely are luxuriant traveler the thing is the hotel policy makes you feel as if being rich means being stupid, i have money but this does not mean that i must pay approximately 10$ for a bottle of water, approximately 18$ for espresso and so on, this is just ridiculous. this kind of attitude offended me and there is no way i will stay there again ! ! ! ! come to your senses don't spoil the good this hotel has. Ps. Security deposits are big and refund is very late. Read less
Image of the Tripadvisor rating Great hotel.... great service

Feb 17, 2019 Y3409TYgavins

From the minute we arrived we were welcomed and made very comfortable. All of the restaurant staff went above and beyond to help feed our daughter who always wanted something not available off the menu. The restaurants were very good and going half board provided us with a wide choice of eats every night. Also would like to shout out our… Read more
From the minute we arrived we were welcomed and made very comfortable. All of the restaurant staff went above and beyond to help feed our daughter who always wanted something not available off the menu. The restaurants were very good and going half board provided us with a wide choice of eats every night. Also would like to shout out our house keeping team Ranjith and Shabani who kept our place tidy and stocked up with everything we needed. We both enjoyed their parting gift. Thanks to everyone at the Sofitel on the palm for making our stay very memorable and ensuring we had the best time. Read less