Crowne Plaza Dubai Festival City

Dubai City, Dubai Beaches and beyond

The hotel

Located on the banks of the Dubai Creek, just two kilometres from Dubai International Airport and at the heart of one of Dubai’s most vibrant shopping, culinary and entertainment destination, Crowne Plaza Dubai Festival City has it all. Offering 316 designer rooms and suite, Crowne Plaza Dubai Festival City lets you wake up to breathtaking views of the creek and Dubai skyline on one side or the bustling city on the other. All rooms are graciously appointed with LCD televisions, complimentary WiFi access and superior amenities. It also features the Crowne Plaza Sleep Advantage Programme, which includes extra comfortable bedding, helpful advice from a Sleep Doctor, aromatherapy products and a designated Quiet Zone, to help guests enjoy a night of peaceful, rejuvenating sleep. When it’s time for restoration, energise yourself at the 24-hour gymnasium, relax on the leisure deck enclosing the 25 metre temperature controlled lap pool or unwind in one of the outdoor spa pools, whilst enjoying spectacular views of the creek. Indulge in the delights of the eclectic all-day Mediterranean dining restaurant, Zaytoun, or enjoy a hearty meal and Belgian ales at Dubai’s original Belgian Café. For the shopping enthusiast, visit the connected Dubai Festival City Mall featuring over 400 retail and dining outlets, IMAGINE the world's largest laser show and Robinson's the UAE's largest department store. A radiant synergy of classic comfort interspersed with pristine pleasures, Crowne Plaza Dubai Festival City is a hotel which takes care of the details. Guests can also enjoy the leisure facilities at the connected InterContinental Dubai Festival City Hotel.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Tennis
  • Water Skiing

Where is it

In Dubai Festival City, connected to the Dubai Festival City mall. Transfer time from Dubai International Airport: 10 minutes.

Hotel information

316 rooms on 19 floors in 1 building with 3 lifts. All with air-conditioning, LCD TV with satellite channels, complimentary WiFi access, mini-bar*, safe, iron and board, and hairdryer. Deluxe Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults 1 child.

Half Board option:includes buffet breakfast and lunch or dinner in the Zaytoun restaurant.

Meals include food only, all drinks will be charged as per consumption.

Executive Rooms with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1 Bedroom Suite with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Zaytoun all-day dining restaurant (buffet breakfast, à la carte lunch and dinner), Belgian Café Dubai. Skyline Lounge. 25 metre swimming pool and outdoor spa pools. Spa*. State-of-the-art gym, sauna* and steam rooms*. Laundry service*. 24-hour room service*. Babysitting service*. Gift shop.

3 nights between 29 Dec-1 Jan. 

* Denotes local charge.

Please note: all rooms are non-smoking. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1413)
  • Very good (469)
  • Average (69)
  • Poor (15)
  • Terrible (11)
Image of the Tripadvisor rating Great hotel both for pleasure and business.

Nov 14, 2019 mariusstry Abu Dhabi, United Arab Emirates

This is my favorite hotel to stay in Dubai. And there are several great properties to stay in Dubai as we all know. The location in relation to the Dubai airport, malls and other attractions makes it’s location great. The staff are of the most friendliest around making you feel like a special guest every time. Having the sister hotel group The… Read more
This is my favorite hotel to stay in Dubai. And there are several great properties to stay in Dubai as we all know. The location in relation to the Dubai airport, malls and other attractions makes it’s location great. The staff are of the most friendliest around making you feel like a special guest every time. Having the sister hotel group The Intercontinental next door to you also adds to the several advantages like shared pool facilities and restaurants . You will feel spoiled for choices. Read less
Image of the Tripadvisor rating Good well priced hotel

Nov 12, 2019 John F

I have stayed here twice for work. The staff are friendly and professional, and the rooms are comfortable and clean. Good food at the breakfast buffet, and in the evening. There is access to a number of pools and always plenty of sun loungers when I have been there.
Image of the Tripadvisor rating Fantastic hotel did just what we needed

Nov 5, 2019 Mark H Great Torrington, United Kingdom

We stayed here as a family of 5 with two x rooms and loved every second of it, this is a beautiful hotel right on Dubai creek and linked to the Intercontinental hotel and the Festival Mall as well, so there is plenty to do. The Hard Rock Cafe is also within the complex. The breakfasts were great with plenty of choice and great service, we didn't… Read more
We stayed here as a family of 5 with two x rooms and loved every second of it, this is a beautiful hotel right on Dubai creek and linked to the Intercontinental hotel and the Festival Mall as well, so there is plenty to do. The Hard Rock Cafe is also within the complex. The breakfasts were great with plenty of choice and great service, we didn't end up eating dinner in the hotel as there was so much choice in the Mall but the themed evening meals did look very nice. The pool area is super with sun all day no shading from other buildings like a lot of Dubai's hotels and with a nice gentle creek breeze blowing over you it made it really nice to lie out in the hot sun. The location of this hotel is to one end of Dubai near the airport but with great taxi links to anywhere you want to go. I would like to say a special thanks to Praboda the pool guy who couldn't of done anymore for us at the pool area and was so happy and friendly all the time and Islam on the concierge desk who was amazing, but all the staff were also fantastic. We cant wait to stay here again. Read less
Image of the Tripadvisor rating Good but

Nov 1, 2019 muneerq2017 Jordan

Been in this hotel 3 years ago, it was much better. Still good location, friendly staff, but breakfast is not up to the expected standard. Very slow service duri g breakfast, not clean if are having breakfast outdoor, better have it indoor to avoid the very slow service and unprofessional staff. It is good for business visitors, not recommended… Read more
Been in this hotel 3 years ago, it was much better. Still good location, friendly staff, but breakfast is not up to the expected standard. Very slow service duri g breakfast, not clean if are having breakfast outdoor, better have it indoor to avoid the very slow service and unprofessional staff. It is good for business visitors, not recommended for family with children. Management should work to improve setvice. Despite all the above I would like to thank the lady who checked us in and out for her excellent and efficient service. Read less
Image of the Tripadvisor rating Weekend getaway

Oct 13, 2019 micolangot Dubai, United Arab Emirates

One of the best hotels we've stayed on. Views are breathtaking, night and day. The pool is excellent for us. We an 8 year old boy and he liked the pool. Happy hour was right on time!! Breakfast was sumptuous! Zaytoun has many food choices, they even brought freshly baked apple doughnuts. We'll definitely be back!!!