Crowne Plaza Dubai Festival City

Dubai City, Dubai Beaches and beyond

The hotel

Located on the banks of the Dubai Creek, just two kilometres from Dubai International Airport and at the heart of one of Dubai’s most vibrant shopping, culinary and entertainment destination, Crowne Plaza Dubai Festival City has it all. Offering 316 designer rooms and suite, Crowne Plaza Dubai Festival City lets you wake up to breathtaking views of the creek and Dubai skyline on one side or the bustling city on the other. All rooms are graciously appointed with LCD televisions, complimentary WiFi access and superior amenities. It also features the Crowne Plaza Sleep Advantage Programme, which includes extra comfortable bedding, helpful advice from a Sleep Doctor, aromatherapy products and a designated Quiet Zone, to help guests enjoy a night of peaceful, rejuvenating sleep. When it’s time for restoration, energise yourself at the 24-hour gymnasium, relax on the leisure deck enclosing the 25 metre temperature controlled lap pool or unwind in one of the outdoor spa pools, whilst enjoying spectacular views of the creek. Indulge in the delights of the eclectic all-day Mediterranean dining restaurant, Zaytoun, or enjoy a hearty meal and Belgian ales at Dubai’s original Belgian Café. For the shopping enthusiast, visit the connected Dubai Festival City Mall featuring over 400 retail and dining outlets, IMAGINE the world's largest laser show and Robinson's the UAE's largest department store. A radiant synergy of classic comfort interspersed with pristine pleasures, Crowne Plaza Dubai Festival City is a hotel which takes care of the details. Guests can also enjoy the leisure facilities at the connected InterContinental Dubai Festival City Hotel.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Tennis
  • Water Skiing

Where is it

In Dubai Festival City, connected to the Dubai Festival City mall. Transfer time from Dubai International Airport: 10 minutes.

Hotel information

316 rooms on 19 floors in 1 building with 3 lifts. All with air-conditioning, LCD TV with satellite channels, complimentary WiFi access, mini-bar*, safe, iron and board, and hairdryer. Deluxe Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults 1 child.

Half Board option:includes buffet breakfast and lunch or dinner in the Zaytoun restaurant.

Full Board option:includes buffet breakfast, lunch and dinner in the Zaytoun restaurant.

Meals include food only, all drinks will be charged as per consumption.

Executive Rooms with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1 Bedroom Suite with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Zaytoun all-day dining restaurant (buffet breakfast, à la carte lunch and dinner), Belgian Café Dubai. Skyline Lounge. 25 metre swimming pool and outdoor spa pools. Spa*. State-of-the-art gym, sauna* and steam rooms*. Laundry service*. 24-hour room service*. Babysitting service*. Gift shop.

3 nights between 29 Dec-1 Jan. 

*Denotes local charge.

Please note: All rooms are non-smoking. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1387)
  • Very good (463)
  • Average (69)
  • Poor (14)
  • Terrible (10)
Image of the Tripadvisor rating Perfect in Every Way

May 21, 2019 Jessie335 Lagos, Portugal

Stopped over in the Crowne Plaza on the way to, then back from Vietnam. The service, staff and attention to detail were excellent. The hotel has a very good location on Dubai Creek and adjacent to Festival City Mall with the entertaining light show each evening. On both occasions, my room had superb views over the water to the city skyline. Spent… Read more
Stopped over in the Crowne Plaza on the way to, then back from Vietnam. The service, staff and attention to detail were excellent. The hotel has a very good location on Dubai Creek and adjacent to Festival City Mall with the entertaining light show each evening. On both occasions, my room had superb views over the water to the city skyline. Spent some time at the pool which has a great location and was very relaxing. Thank you Crowne Plaza for the special touches - birthday cake and fruit. This was my third stay and will not be the last. Read less
Image of the Tripadvisor rating Great hotel with excellent service and nice staff

May 17, 2019 Feras S

Very accommodating with early check in and late check out Staff and facilities were great The room was nice and comfortable Breakfast is delicious and many selection of foods The hotel is quite not too busy That was my first stayed in theirs hotel and for sure we will be back I would highly recommend this hotel
Image of the Tripadvisor rating Hotel with excellent location

May 11, 2019 meliezar Dubai, United Arab Emirates

This hotel property has good location. Just next to Dubai Festival City shopping mall and Ikea Mall. Wherein you can find varieties of restaurants to choose from and you will have the chance to watch the sound & light show at night as well. It has wonderful views of Dubai Creek, Mohammed Bin Rashid Library, Dubai Skyline from afar, Palazzo Versace… Read more
This hotel property has good location. Just next to Dubai Festival City shopping mall and Ikea Mall. Wherein you can find varieties of restaurants to choose from and you will have the chance to watch the sound & light show at night as well. It has wonderful views of Dubai Creek, Mohammed Bin Rashid Library, Dubai Skyline from afar, Palazzo Versace Dubai, Dubai Creek Golf & Yacht Club from afar, and Festival City. You can take Abra (Boat) going to Creek Metro Station (Bur Dubai side) or Taxi going anywhere to Deira side. We are lucky that they have given us free room upgrade located on the 18th floor with relaxing views. The room are spacious and has complete amenities. All the staffs are friendly and accommodating. Overall, it was indeed an enjoyable staycation. Thank you team 😊👌🏻 Read less
Image of the Tripadvisor rating Excellent

May 11, 2019 AngeloL1975

Hotel located at festival city in Dubai in a quite area and directly connected with a big mall where are available several shops, restaurants and a supermarket as well. Staff is professional and friendly, service according to a five star hotel expectations. Well equipped the swimming pools area. Quite poore the gim! Very nice the Belgian pub… Read more
Hotel located at festival city in Dubai in a quite area and directly connected with a big mall where are available several shops, restaurants and a supermarket as well. Staff is professional and friendly, service according to a five star hotel expectations. Well equipped the swimming pools area. Quite poore the gim! Very nice the Belgian pub located at the lobby level. Read less
Image of the Tripadvisor rating Fab Views, good location

May 10, 2019 DannieDunf Southampton, United Kingdom

The Crowne Plaza Festive City is connected to the InterContinental Hotel and gives you access straight to the Festival City shopping Mall. We had a really early flight into Dubai and the staff were able to let us into our room early as it was already available. Again, when we left, our flight was at around midnight and the staff were happy to… Read more
The Crowne Plaza Festive City is connected to the InterContinental Hotel and gives you access straight to the Festival City shopping Mall. We had a really early flight into Dubai and the staff were able to let us into our room early as it was already available. Again, when we left, our flight was at around midnight and the staff were happy to let us use the facilities to shower and change before our flight. Being so flexible made our stay so much more enjoyable. The rooms are huge which is great when you are staying on a longer visit. The gym is small, but has everything you need. The pool area is very spacious and the jacuzzi which looks over the bay is stunning and a wonderful place to waste an evening looking over the skyline. We didn't eat in the hotel for dinner, but we did love the breakfast offering. The staff were always close enough to be there when you needed something, but not too close that you felt they were in the way. I really liked the fact that you could walk through to the shopping centre which had a number of restaurants and a light show in the evening. I think this would be a great location if you had kids too as you can do so much without having to leave Festival City. Traffic in Dubai is pretty hit and miss, but it was pretty easy to get to anywhere as there were always a number of taxi's waiting. Read less