Crowne Plaza Dubai Festival City

Dubai City, Dubai Beaches and beyond

Virgin rating

The hotel

Located on the banks of the Dubai Creek, just two kilometres from Dubai International Airport and at the heart of one of Dubai’s most vibrant shopping, culinary and entertainment destination, Crowne Plaza Dubai Festival City has it all. Offering 316 designer rooms and suite, Crowne Plaza Dubai Festival City lets you wake up to breathtaking views of the creek and Dubai skyline on one side or the bustling city on the other. All rooms are graciously appointed with LCD televisions, complimentary WiFi access and superior amenities. It also features the Crowne Plaza Sleep Advantage Programme, which includes extra comfortable bedding, helpful advice from a Sleep Doctor, aromatherapy products and a designated Quiet Zone, to help guests enjoy a night of peaceful, rejuvenating sleep. When it’s time for restoration, energise yourself at the 24-hour gymnasium, relax on the leisure deck enclosing the 25 metre temperature controlled lap pool or unwind in one of the outdoor spa pools, whilst enjoying spectacular views of the creek. Indulge in the delights of the eclectic all-day Mediterranean dining restaurant, Zaytoun, or enjoy a hearty meal and Belgian ales at Dubai’s original Belgian Café. For the shopping enthusiast, visit the connected Dubai Festival City Mall featuring over 400 retail and dining outlets, IMAGINE the world's largest laser show and Robinson's the UAE's largest department store. A radiant synergy of classic comfort interspersed with pristine pleasures, Crowne Plaza Dubai Festival City is a hotel which takes care of the details. Guests can also enjoy the leisure facilities at the connected InterContinental Dubai Festival City Hotel.


  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Tennis
  • Water Skiing

Where is it

In Dubai Festival City, connected to the Dubai Festival City mall. Transfer time from Dubai International Airport: 10 minutes.

Hotel information

316 rooms on 19 floors in 1 building with 3 lifts. All with air-conditioning, LCD TV with satellite channels, complimentary WiFi access, mini-bar*, safe, iron and board, and hairdryer. Deluxe Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults 1 child.

Half Board option:includes buffet breakfast and lunch or dinner in the Zaytoun restaurant.

Meals include food only, all drinks will be charged as per consumption.

Half Board Plus option: includes buffet breakfast and a set menu lunch or dinner in the Zaytoun restaurant, with one glass of wine or beer.

Half Board package includes Dine Around by More Cravings, allowing you to dine at over 130 participating restaurants in the UAE (advance reservations are mandatory and can be made through the hotel concierge. Each restaurant will offer either a set menu, buffet or provide dining credit of AED150pp. Children below 12 years eat free). 

Executive Rooms with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1 Bedroom Suite with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Zaytoun all-day dining restaurant (buffet breakfast, à la carte lunch and dinner), Belgian Café Dubai. Skyline Lounge. 25 metre swimming pool and outdoor spa pools. Spa*. State-of-the-art gym, sauna* and steam rooms*. Complimentary scheduled shuttle service to Dubai's world-class beachfront destinations - La Mer Beach. Laundry service*. 24-hour room service*. Babysitting service*. Gift shop.

3 nights between 29 Dec-1 Jan. 

* Denotes local charge.

Please note: all rooms are non-smoking. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (1748)
  • Very good (499)
  • Average (74)
  • Poor (17)
  • Terrible (12)
Image of the Tripadvisor rating Crowne Plaza Dubai residential

May 19, 2022 ibrahimmR3719RG

Dear it was my really pleasure and excellent experience to stay with you during my mission Crown plaza stuff is kind helpful and cooperative Thanks for great hospitality by Joshi and Mohsin since the launched stay. These two gentlemen Joshi and Mohsin is the best in the world. The real root of the hotel.
Image of the Tripadvisor rating Lovely staff and hotel

May 17, 2022 JB202088

Great hotel, staff were brilliant, helpful and happy. Enjoyed my stay and would recommend the hotel for both business and leisure. Pool are nice with lots of areas to sit and relax or swim. Mall within walking distance with plenty of options to eat.
Image of the Tripadvisor rating Best Hotel in Dubai

May 16, 2022 773seyedb

Stayed for a conference here. The team were very friendly and helpful. Attentive service. Great breakfast service. Checking and checkout were fast. Don and Valentina at the lobby were fantastic. Jitrndra was very helpful with luggage. The team were great!
Image of the Tripadvisor rating Good

May 16, 2022 abdulahadmdryhanu

Service is very good. Staffs are friendly. Breakfast is good Thanks to Don and Fayed at the front office Salim at concierge. Best hotel. Recommended for conferences. Quick service. Will visit again with family next time. See you soon.
Image of the Tripadvisor rating Very friendly stuff

May 14, 2022 976hakank Hellerup, Denmark

It was a good experience. Unique stuff trough out. Excellent cleaning in my room thanks to Sujiya 🙏 My room facing east, and the early hours of sunlight coming in from the bathroom, which has a glass door, disturbed my sleep. But very happy with the over all experience