Crowne Plaza Dubai Festival City

Dubai City, Middle East

The hotel

Located on the banks of the Dubai Creek, just two kilometres from Dubai International Airport and at the heart of one of Dubai’s most vibrant shopping, culinary and entertainment destination, Crowne Plaza Dubai Festival City has it all. Offering 316 designer rooms and suite, Crowne Plaza Dubai Festival City lets you wake up to breathtaking views of the creek and Dubai skyline on one side or the bustling city on the other. All rooms are graciously appointed with LCD televisions, complimentary WiFi access and superior amenities. It also features the Crowne Plaza Sleep Advantage Programme, which includes extra comfortable bedding, helpful advice from a Sleep Doctor, aromatherapy products and a designated Quiet Zone, to help guests enjoy a night of peaceful, rejuvenating sleep. When it’s time for restoration, energise yourself at the 24-hour gymnasium, relax on the leisure deck enclosing the 25 metre temperature controlled lap pool or unwind in one of the outdoor spa pools, whilst enjoying spectacular views of the creek. Indulge in the delights of the eclectic all-day Mediterranean dining restaurant, Zaytoun, or enjoy a hearty meal and Belgian ales at Dubai’s original Belgian Café. For the shopping enthusiast, visit the connected Dubai Festival City Mall featuring over 400 retail and dining outlets, IMAGINE the world's largest laser show and Robinson's the UAE's largest department store. A radiant synergy of classic comfort interspersed with pristine pleasures, Crowne Plaza Dubai Festival City is a hotel which takes care of the details. Guests can also enjoy the leisure facilities at the connected InterContinental Dubai Festival City Hotel.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Tennis
  • Water Skiing

Where is it

In Dubai Festival City, connected to the Dubai Festival City mall. Transfer time from Dubai International Airport: 10 minutes.

Hotel information

316 rooms on 19 floors in 1 building with 3 lifts. All with air-conditioning, LCD TV with satellite channels, complimentary WiFi access, mini-bar*, safe, iron and board, and hairdryer. Deluxe Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults 1 child.

Half Board option:includes buffet breakfast and lunch or dinner in the Zaytoun restaurant.

Meals include food only, all drinks will be charged as per consumption.

Half Board Plus option: includes buffet breakfast and a set menu lunch or dinner in the Zaytoun restaurant, with one glass of wine or beer.

Executive Rooms with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1 Bedroom Suite with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Zaytoun all-day dining restaurant (buffet breakfast, à la carte lunch and dinner), Belgian Café Dubai. Skyline Lounge. 25 metre swimming pool and outdoor spa pools. Spa*. State-of-the-art gym, sauna* and steam rooms*. Laundry service*. 24-hour room service*. Babysitting service*. Gift shop.

3 nights between 29 Dec-1 Jan. 

* Denotes local charge.

Please note: all rooms are non-smoking. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1441)
  • Very good (472)
  • Average (71)
  • Poor (15)
  • Terrible (11)
Image of the Tripadvisor rating Very much satisfied

Feb 17, 2020 jollyv376 Sharjah, United Arab Emirates

Great experience with excellent ambiance, food and customer service. Being our first visit, The assistance of Mr.Vishnu was very impressive. Our special thanks to him. We could take several family pictures exploring the beauty from various angles both indoor and outdoor of the restaurant. Besides that the special outdoor Valentine’s Day… Read more
Great experience with excellent ambiance, food and customer service. Being our first visit, The assistance of Mr.Vishnu was very impressive. Our special thanks to him. We could take several family pictures exploring the beauty from various angles both indoor and outdoor of the restaurant. Besides that the special outdoor Valentine’s Day decoration was fabulous especially with balloons and red flowers. The main attraction between was the ice carving which was made in the center along with the live band. The concerned people made the day very special for all those who visited on the special day. We wish to explore the place in future occasions as well with family. Apart from that we would recommend to our friends and relatives also, so that they can experience the same. Read less
Image of the Tripadvisor rating EXCELLENT HOTEL, GREAT STAFF

Feb 14, 2020 nicoboz Skopje, Republic of North Macedonia

It is a pleasure for a traveler to stay in a hotel like Crowne Plaza Festival City Dubai. Everything was on a high level, starting from a Reception, the Concierge, the room is great, huge, excellent bathroom. There was a perfect view to the Creek and Dubai Downtown from the Deluxe Room. There is a premium breakfast with a choice to seat inside the… Read more
It is a pleasure for a traveler to stay in a hotel like Crowne Plaza Festival City Dubai. Everything was on a high level, starting from a Reception, the Concierge, the room is great, huge, excellent bathroom. There was a perfect view to the Creek and Dubai Downtown from the Deluxe Room. There is a premium breakfast with a choice to seat inside the restaurant or outside with the excellent view. Festival City Mall and Hard Rock Cafe are close to the hotel.The Belgium Cafe is a right choice for having a good time. I can recommend the hotel without any doubt, and I will come back for sure for another great stay. Read less
Image of the Tripadvisor rating Great experience

Feb 13, 2020 V2616MQalexm

A very friendly welcoming place to spend a Dinner Mashawi night.  All personnel were very well trained, accommodating and helpful Everything was handled with efficiency and attention to every detail was given.  The Food was delicious and the Service was wonderful while dining. Thanks for doing such an outstanding job to make so… Read more
A very friendly welcoming place to spend a Dinner Mashawi night.  All personnel were very well trained, accommodating and helpful Everything was handled with efficiency and attention to every detail was given.  The Food was delicious and the Service was wonderful while dining. Thanks for doing such an outstanding job to make so pleasurable. Special Thanks to Vishnu ,He took us to buffet give show around and explained about buffet and packages my wife was gluten free so he offer gluten free bread and showed the items in buffet explained , I recommend this restaurant and service Experience one time ,✌ Read less
Image of the Tripadvisor rating Never disappoints

Feb 11, 2020 Elbit16 London, United Kingdom

We love coming to this hotel, it makes a business trip more enjoyable. Staff are excellent so welcoming. Mildred from the restaurant is moving on we wish her well in her new job at Intercontinental hotel. Bedrooms are looking quite dated now. Outside areas still wonderful.
Image of the Tripadvisor rating Always a pleasant stay

Feb 11, 2020 Stephen L Yerres, France

I’ve been coming here for around 5 years and have always enjoyed the pleasant staff, the great breakfast, the great evening bar. The closeness to the airport is practical when leaving early or arriving late. What is also rare is meeting the same staff over several years which is quite rare. Pool is a little small but very pleasant where you can… Read more
I’ve been coming here for around 5 years and have always enjoyed the pleasant staff, the great breakfast, the great evening bar. The closeness to the airport is practical when leaving early or arriving late. What is also rare is meeting the same staff over several years which is quite rare. Pool is a little small but very pleasant where you can have drinks when chilling out. The loyalty programme allows also to get special attention which I have never felt as well as here... Read less