Crowne Plaza Dubai Festival City

Dubai City, Dubai Beaches and beyond

The hotel

Located on the banks of the Dubai Creek, just two kilometres from Dubai International Airport and at the heart of one of Dubai’s most vibrant shopping, culinary and entertainment destination, Crowne Plaza Dubai Festival City has it all. Offering 316 designer rooms and suite, Crowne Plaza Dubai Festival City lets you wake up to breathtaking views of the creek and Dubai skyline on one side or the bustling city on the other. All rooms are graciously appointed with LCD televisions, complimentary WiFi access and superior amenities. It also features the Crowne Plaza Sleep Advantage Programme, which includes extra comfortable bedding, helpful advice from a Sleep Doctor, aromatherapy products and a designated Quiet Zone, to help guests enjoy a night of peaceful, rejuvenating sleep. When it’s time for restoration, energise yourself at the 24-hour gymnasium, relax on the leisure deck enclosing the 25 metre temperature controlled lap pool or unwind in one of the outdoor spa pools, whilst enjoying spectacular views of the creek. Indulge in the delights of the eclectic all-day Mediterranean dining restaurant, Zaytoun, or enjoy a hearty meal and Belgian ales at Dubai’s original Belgian Café. For the shopping enthusiast, visit the connected Dubai Festival City Mall featuring over 400 retail and dining outlets, IMAGINE the world's largest laser show and Robinson's the UAE's largest department store. A radiant synergy of classic comfort interspersed with pristine pleasures, Crowne Plaza Dubai Festival City is a hotel which takes care of the details. Guests can also enjoy the leisure facilities at the connected InterContinental Dubai Festival City Hotel.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Tennis
  • Water Skiing

Where is it

In Dubai Festival City, connected to the Dubai Festival City mall. Transfer time from Dubai International Airport: 10 minutes.

Hotel information

316 rooms on 19 floors in 1 building with 3 lifts. All with air-conditioning, LCD TV with satellite channels, complimentary WiFi access, mini-bar*, safe, iron and board, and hairdryer. Deluxe Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults 1 child.

Half Board option:includes buffet breakfast and lunch or dinner in the Zaytoun restaurant.

Full Board option:includes buffet breakfast, lunch and dinner in the Zaytoun restaurant.

Meals include food only, all drinks will be charged as per consumption.

Executive Rooms with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1 Bedroom Suite with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Zaytoun all-day dining restaurant (buffet breakfast, à la carte lunch and dinner), Belgian Café Dubai. Skyline Lounge. 25 metre swimming pool and outdoor spa pools. Spa*. State-of-the-art gym, sauna* and steam rooms*. Laundry service*. 24-hour room service*. Babysitting service*. Gift shop.

3 nights between 29 Dec-1 Jan. 

* Denotes local charge.

Please note: all rooms are non-smoking. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1397)
  • Very good (463)
  • Average (69)
  • Poor (14)
  • Terrible (10)
Image of the Tripadvisor rating One night

Jul 8, 2019 texasgirl51264 Warren, Texas

Really clean and nice room. The food was really good as well. Concierge was right on time and so helpful and friendly. Thank you! Enjoy the spa as well. convenient to the airport also. Really unexpected for the price . I loved the room .
Image of the Tripadvisor rating Dr Om prakash Paatni

Jul 2, 2019 981omprakashp

Zaytoun restaurant is excellent place to dine out With friends and family. Rakesh our great to guy was at excellent best during entire period. Enjoyed a lot for great hospitality. Ambience was very pleasant
Image of the Tripadvisor rating Still a great hotel

Jun 28, 2019 145sue Maidenhead, United Kingdom

We have had great holiday this June despite being very busy as we had to stay during June instead of May due to Ramadan. It surprises us and exceeds our expectations on the staff you have working there and would like to tell you our thoughts! From the front of the Hotel both day and night shift the porters were great and always pleased to see us… Read more
We have had great holiday this June despite being very busy as we had to stay during June instead of May due to Ramadan. It surprises us and exceeds our expectations on the staff you have working there and would like to tell you our thoughts! From the front of the Hotel both day and night shift the porters were great and always pleased to see us we know that it's their Job but when they remember our names you know they mean it. We were very lucky to meet Mr Emad Ramzy on our first holiday who presented himself to us ( exceptionally) when having a drink in the BBC and I must say he is a big part on why we return to IHG twice a year, we have also recommended people from the UK to IHG and always contact Emad who is always willing to help. He makes our stay exceptional. Zaytoun and Skyline bar are favourites of ours and again its down to your staff, we were sad to see Sameera leave but we still have Mildred thankfully who is just great and goes out of her way to make us happy. I must say a special thank you to Mikjael who is also exceptional he makes welcome every time and he knows what make us and our family happy. You can also see he is great not just with us but everyone including all the staff. Charf was great see in the morning along with Hanay also made us welcome. Also I would like to say George F&B manager was very warm and welcoming and it will be great to get to know him. We have meet many Barman at the Skyline but for 2 years we would like to give a big thank you to Osamba a very nice man. Mr Jonny Pool Captain is our friend and his staff(Nimal) including pool life guards are great staff Jonny looked after us again and it's good to see he looks after his team, he also works very hard never stops running. Without the team above we wouldn't keep coming back as their are many other good hotels in Dubai maybe without your staff. Read less
Image of the Tripadvisor rating Overall good customer care.

Jun 19, 2019 JaboC1

There was a warm reception.The room was spacious and clean thanks to Ranjeet. He was a very polite gentle man. Good location and 5 minutes drive from the Air port. I had a beautiful view of the Burj and the Dubai creek. The food was amazing.
Image of the Tripadvisor rating Short business stay

Jun 16, 2019 392asheshr Johannesburg, South Africa

This hotel was excellent. The staff were friendly, check in was a breeze , breakfast options are exceptional. The conference venue adjacent and associated catering for lunch was on par . The room more than sufficient for a short stay ,spacious, excellent bed and bathroom and well fitted . The adjacent Festival mall is a bonus for convenient… Read more
This hotel was excellent. The staff were friendly, check in was a breeze , breakfast options are exceptional. The conference venue adjacent and associated catering for lunch was on par . The room more than sufficient for a short stay ,spacious, excellent bed and bathroom and well fitted . The adjacent Festival mall is a bonus for convenient shopping ! Read less