Grand Hyatt Dubai

Dubai City, Dubai Beaches and beyond

The hotel

This sleek edifice is a world of entertainment and dining, with a fabulous pool complex. You're spoilt for choice with the dining options, which include everything from New York steaks to Singaporean favourites. Wox is fun, recreating the food-hawker stalls you find in Southeast Asia. This amazing leisure hotel also boasts stunning views of Dubai Creek.

Amenities

  • Children's Pool
  • Bar
  • Hot tub
  • Spa
  • Babysitting service
  • Wheelchair access
  • Restaurant
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Room Service
  • Swimming Pool

Where is it

Close to the city centre, Grand Hyatt Dubai offers inner-city retreat with resort-style amenities. Transfer time from Dubai International Airport: 10 minutes.

Hotel information

682 newly renovated modern rooms and suites in 2 buildings. All with air-conditioning, satellite TV, complimentary WiFi access, telephone, tea/coffee-making facilities, mini-bar*, safe, iron and ironing board, bathrobes and hairdryer. Grand Room Downtown City View (39 sqm) have views of Dubai's skyline, with 1 king-size bed or 2 single beds (1 extra bed provided for children), sleeping maximum 2 adults and 2 children or 3 adults.

Half Board option: inclusive of buffet breakfast and lunch or dinner at The Collective (International buffet).

Full Board option: inclusive of buffet breakfast, lunch and dinner at The Collective (International buffet).

Please note: Half Board inclusions may differ for special offers/Free Half Board promotions. Advance bookings may be required in the restaurants and are subject to availability. Restrictions apply during Ramadan.

Creek View Family Rooms (44 sqm) as above but with views of Dubai Creek and parklands, with 1 king-size bed or 2 single beds (1 extra bed provided for children, chargable for adults), sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Club Room Downtown View (39 sqm) with 1 king-size bed or 2 single beds (1 extra bed provided for children), sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Club Creek View Family Rooms (44 sqm) have views of Dubai Creek with 1 king-size bed or 2 single beds (1 extra bed provided for children), sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Club Rooms are available with additional club benefits:

  • Daily complimentary breakfast at the dedicated Club venue
  • Light evening meals and free-flow alcoholic and non-alcoholic beverages from 6:00pm-8:00pm

Grand Deluxe Rooms are larger and also offer full Club facilities with 2 king-size beds (2 extra beds provided for children, chargeable for adults), sleeping maximum 4 adults and 2 children, or 3 adults and 3 children.

Grand Suites have a seperate bedroom and living area and offer full Club facilities with 1 king-size bed (2 extra beds provided for children, chargable for adults), sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

10 restaurants: Panini (Italian cafe and deli), Awtar (Lebanese cuisine; open for dinner), Manhattan Grill (New York-style steakhouse; open for lunch and dinner), Andiamo! (authentic Italian cuisine, open for lunch and dinner, large terrace with shisha), Peppercrab (Singaporean-seafood inspired restaurant; open for dinner), Wox (South East Asian noodle house; open for lunch and dinner), Sushi restaurant (open for lunch and dinner), iZ (Indian tandoor cuisine; open for lunch and dinner), The Collective (included in the Half Board option, experiential destination restaurant, open for breakfast, lunch and dinner), Poolside Restaurant (light snacks: all-day dining). Al Nakheel Lounge (light snacks and high tea: all-day dining). 2 bars: Vinoteca (Italian wine bar), Cooz Jazz bar. 4 temperature-controlled swimming pools, including a large freeform pool, kids' pool and a toddlers’ pool. 24-hour indoor lap pool. Award-winning spa* with 10 en-suite treatment rooms. 24-hour gym*, whirlpool, steam room and sauna. 2 floodlit tennis courts*. 325 metre jogging track. Kids’ club* with educational and sports activities, PlayStation® games and films (open 7 days a week; weekdays from 10:00am-8:00pm and from 9:00am-9:00pm on weekends and public holidays for children aged between 5-12 years Timings subject to change). Hair salon*. Shopping gallery. Laundry service*. Babysitting*. 24-hour room service*. Complimentary shuttle to Kite Beach, La Mer Beach and shopping malls.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 30 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3823)
  • Very good (1039)
  • Average (220)
  • Poor (77)
  • Terrible (101)
Image of the Tripadvisor rating Ms marianne walker

Jul 17, 2019 Maz W

What an amazing hotel and staff had a fabulous time on club level room was great.market cafe staff were great work very hard and the setting is great pool/bar/spa staff were excellent they work very hard in the heat, I will return missing my afternoon cucumber for my eyes in the afternoon while lazing by the pool delightful. Thank you all. Marianne
Image of the Tripadvisor rating Busy Hotel

Jul 17, 2019 gypsygirl52 Busselton, Australia

We stayed here 3 nights on our way to Greece. A very nice comfortable room water supplied everyday and we had a deal with Breakfast and evening Buffett included. It also advertised afternoon snacks which did not happen a few biscuits put out which the children enjoyed. Cool drinks also advertised but when ever we went to the upper floor for one… Read more
We stayed here 3 nights on our way to Greece. A very nice comfortable room water supplied everyday and we had a deal with Breakfast and evening Buffett included. It also advertised afternoon snacks which did not happen a few biscuits put out which the children enjoyed. Cool drinks also advertised but when ever we went to the upper floor for one tge fridges empty. Many many restaurants to choose from shops and bars even a nightclub just opened you shall not be at a loss what to do. We did enjoy the pool and also the Sauna. The Hotel does offer a free shuttle to a couple of places we did not use this. We did walk to a Shopping Mall close by and the Train staion also there. The Restaurant staff were very frindly and efficent. Hannah was our waitress a lovely girl. All in all a good stop over. Read less
Image of the Tripadvisor rating Excellent Family Stay

Jul 16, 2019 Gareth_OdysseyNZ Napier, New Zealand

Great value stay with the family. Buffet was great for the younger ones and older members of the family alike. Got a great rate due to summer season. Very convenient for access to the airport and only a short 15 - 20 minute taxi ride from the city centre but closer to Old Dubai. The staff here were the highlight both friendly and professional.
Image of the Tripadvisor rating Fabulous hotel

Jul 16, 2019 loz6879

Would definitely return again. Service and food were great and my expectations were exceeded . We booked a club room and got free drinks between 6-8pm, however, we also got food which was as good as half board. Amazing
Image of the Tripadvisor rating Horrible Customer Service

Jul 15, 2019 Leenyousef Elk Grove, California

I was treated incredibly poorly during my checkout from Grand Hyatt Dubai. It started when the mini bar service personnel stood outside my door 30 minutes before my checkout time. Out of the 10 five star hotels I have previously stayed at in Dubai, I have never experienced such a bothering mini bar service. The man wouldn't stop bugging us just to… Read more
I was treated incredibly poorly during my checkout from Grand Hyatt Dubai. It started when the mini bar service personnel stood outside my door 30 minutes before my checkout time. Out of the 10 five star hotels I have previously stayed at in Dubai, I have never experienced such a bothering mini bar service. The man wouldn't stop bugging us just to go in and check the mini bar. And because I had two rooms, this agitating process had to happen twice. When he came in he started to charge absurd prices on such trivial things like Pepsi (normal price $2.18, Hyatt price $10.00) and red bull (normal price $3.00, Hyatt price $11.00). The prices are extremely exaggerated especially because we were under the impression that all these drinks were complimentary. When we asked to speak to the manager, the manager ditched us for a good 30 minutes after saying “wait here I'll bring my manager” and consequently made us late for our transportation. When we went down to the lobby, where he was just casually standing, to confront him, he was extremely rude and started to shout at us. What made the situation even worse is that when I decided to go put our bags in the car as my mother was reasoning with the manager, only to find out that I couldn't because the hotel administration instructed the bell boys to hold our baggage hostage (even though I was already checked out)! They took the cart full of our personal belongings and put it in a locked room and claimed that we cannot have them until the dispute is settled. What kind of customer care is this!? We were publically humiliated in the lobby as we were treated like thieves. I am disgusted and absolutely hurt due to the manner in which I left Grand Hyatt. They constantly advertise their desire to please their guests, however, when it comes down to it they only care about the money. I ended up paying an unnecessary amount of $70.00 for the mini bar. They ignored the satisfaction of 12 guests just to earn money. I certainly do not, and will not recommend this hotel to anyone looking to have a good time in Dubai. Read less