Palace Downtown

Dubai City, Dubai Beaches and beyond

The hotel

For location, the Palace Downtown just can’t be beaten. Built on the Burj Khalifa Lake, right across from the tallest building in the world, you cannot fail to be in awe of the view. Each evening, sit on the hotel terrace, sipping a sundowner and watch the record-breaking Dubai Fountain, the entrancing performance of light, music and water which has to be seen to be believed. If that wasn’t enough, you are just steps from the world’s largest shopping mall, The Dubai Mall, as well as the vibrant Souk Al Bahar so if you are planning a stopover this hotel is ideal. When you’re not sightseeing, The Spa at The Palace is a serene place to relax and enjoy a soothing treatment. For world-class dining you don’t even need to leave the hotel, with an Argentinean steakhouse, International buffet and Thai restaurant to tempt you. Thiptara is particularly special, situated out by the lake, Thai cuisine is served al fresco by torchlight. For pre-dinner drinks, cocktail lounge FAI is one of the places in Downtown to be seen after dark.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Downtown Dubai and directly connected to Souk Al Bahar. The Dubai Fountain and Burj Khalifa, the world’s tallest tower, are opposite. With the Dubai Mall just steps away, this hotel is ideal for guests wishing to stopover and enjoy some shopping. Transfer time from Dubai International Airport: 25 minutes.

Hotel information

242 rooms of which 81 are suites. All with air-conditioning, satellite TV, DVD player, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, iron and board. Deluxe Lake View Rooms with 1 king-size bed and views of the Burj Lake, sleeping maximum 2 adults and 2 children.

Half Board option: Includes breakfast, lunch or dinner in Ewaan restaurant.

Terms and conditions apply.

Deluxe Fountain View Rooms with king-size bed and views of The Dubai Fountain, sleeping maximum 2 adults and 2 children.

Palace Room Lake View offers views of the Burj Lake and have a dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Palace Room Fountain View offers views of the Dubai Fountain and dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Junior Suites are more spacious than the rooms with stunning Arabic themed décor, sleeping maximum 3 adults or 2 adults and 2 children.

Palace Suites Lake View have a separate living room and additional guest bathroom with views of Burj Lake, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Palace Suites Fountain View have a separate living room and additional guest bathroom with views of The Dubai Fountain, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Diplomatic Suites Lake View are more spacious than the Junior Suites and feature a separate living room, a spacious bedroom and a guest bathroom, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Palace Room benefits:

  • 24-hour check in/check out feature
  • Complimentary return transfers from Dubai International Airport (24-hour notice prior to arrival is required and confirmation of which is subject to availability)
  • Complimentary buffet breakfast at Ewaan Restaurant
  • Complimentary shoe polishing and pressing of one shirt and one suit per person upon arrival
  • Fruit basket (refreshed daily)
  • Standard meet and assist service (Ahlan) at Dubai International Airport upon arrival (48-hour notice prior to arrival is required and confirmation of which is subject to availability)

Asado (Argentinean grill; à la carte and set menu, live music), Ewaan (Arabic and Oriental cuisine), Thiptara (Thai cuisine), Buhayra Lounge (music, meze, shisha), FAI (cocktail lounge with music), Al Bayt (traditional afternoon tea, open 24-hours). Outdoor swimming pool and kids' pool. The Spa* at the Palace with massage and beauty treatments, hot tubs, Monsoon showers, steam rooms and relaxation lounge. Fitness centre. Business centre. Gift shop*. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi access throughout the hotel.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 29 Dec-1 Jan.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3152)
  • Very good (511)
  • Average (151)
  • Poor (88)
  • Terrible (67)
Image of the Tripadvisor rating If you are looking for authentic Emirates hotel amenity

Jun 15, 2019 bfranco1984

Amazing hotel, amazing service, amazing staff, amazing atmosphere, very relaxing and a great location. The hotel is just beside the Dubai Mall with fantastic views of the Burj Khalifa. The hotel includes top spa facilities. If you want to avoid tourist crowds this is your place!
Image of the Tripadvisor rating Dubai stay

Jun 15, 2019 saroshmody

The room is quite big, though I feel it's time for them to upgrade the room interior. In this age of connectivity, I think they should plan better on plug and charging points in the room. Hospitality is not just about the grandeur of the property, it's about the personal touches and interaction with the guests. I guess you have a lot of catching… Read more
The room is quite big, though I feel it's time for them to upgrade the room interior. In this age of connectivity, I think they should plan better on plug and charging points in the room. Hospitality is not just about the grandeur of the property, it's about the personal touches and interaction with the guests. I guess you have a lot of catching up on that front. Your breakfast food quality needs a look into please. The location is really central, makes it really easy to go around. The balcony is a lovely touch overlooking the water body. Read less
Image of the Tripadvisor rating Our stay at Palace Downtown

Jun 14, 2019 Adventure60251759320 Mauritius

This is THE place to be in Dubai. Not only for the amazing view on the Dubai Fountain but also because the service is amazing, and the quality of prestations fantastic. This hotel is very central and you can go everywhere in Downtown at walking distance. We highly recommend this place.
Image of the Tripadvisor rating Specially

Jun 13, 2019 Daydream45224635512 Dubai, United Arab Emirates

Every thing is good The view was very interesting Also the breakfast was delicious All the staffs are friendly and helpful In addition the room and service are excellent and relaxing Every thing on the hotel was so great
Image of the Tripadvisor rating Great location

Jun 13, 2019 alghamdi1981 Jeddah, Saudi Arabia

If you are looking to be at the heart of Dubai Downtown and Dubai Mall area, then this is your place. The best feature in the hotel is that it’s adjacent to Dubai mall, the fountain and Shaikh Mohammed Boulevard where you can spend quality time between these attractions.