Palace Downtown

Dubai City, Dubai Beaches and beyond

The hotel

For location, the Palace Downtown just can’t be beaten. Built on the Burj Khalifa Lake, right across from the tallest building in the world, you cannot fail to be in awe of the view. Each evening, sit on the hotel terrace, sipping a sundowner and watch the record-breaking Dubai Fountain, the entrancing performance of light, music and water which has to be seen to be believed. If that wasn’t enough, you are just steps from the world’s largest shopping mall, The Dubai Mall, as well as the vibrant Souk Al Bahar so if you are planning a stopover this hotel is ideal. When you’re not sightseeing, The Spa at The Palace is a serene place to relax and enjoy a soothing treatment. For world-class dining you don’t even need to leave the hotel, with an Argentinean steakhouse, International buffet and Thai restaurant to tempt you. Thiptara is particularly special, situated out by the lake, Thai cuisine is served al fresco by torchlight. For pre-dinner drinks, cocktail lounge FAI is one of the places in Downtown to be seen after dark.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Downtown Dubai and directly connected to Souk Al Bahar. The Dubai Fountain and Burj Khalifa, the world’s tallest tower, are opposite. With the Dubai Mall just steps away, this hotel is ideal for guests wishing to stopover and enjoy some shopping. Transfer time from Dubai International Airport: 25 minutes.

Hotel information

242 rooms of which 81 are suites. All with air-conditioning, satellite TV, DVD player, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, iron and board. Deluxe Lake View Rooms with 1 king-size bed and views of the Burj Lake, sleeping maximum 2 adults and 2 children.

Half Board option: Includes breakfast, lunch or dinner in Ewaan restaurant.

Terms and conditions apply.

Deluxe Fountain View Rooms with king-size bed and views of The Dubai Fountain, sleeping maximum 2 adults and 2 children.

Palace Room Lake View offers views of the Burj Lake and have a dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Palace Room Fountain View offers views of the Dubai Fountain and dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Junior Suites are more spacious than the rooms with stunning Arabic themed décor, sleeping maximum 3 adults or 2 adults and 2 children.

Palace Suites Lake View have a separate living room and additional guest bathroom with views of Burj Lake, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Palace Suites Fountain View have a separate living room and additional guest bathroom with views of The Dubai Fountain, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Diplomatic Suites Lake View are more spacious than the Junior Suites and feature a separate living room, a spacious bedroom and a guest bathroom, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Palace Room benefits:

  • 24-hour check in/check out feature
  • Complimentary return transfers from Dubai International Airport (24-hour notice prior to arrival is required and confirmation of which is subject to availability)
  • Complimentary buffet breakfast at Ewaan Restaurant
  • Complimentary shoe polishing and pressing of one shirt and one suit per person upon arrival
  • Fruit basket (refreshed daily)
  • Standard meet and assist service (Ahlan) at Dubai International Airport upon arrival (48-hour notice prior to arrival is required and confirmation of which is subject to availability)

Asado (Argentinean grill; à la carte and set menu, live music), Ewaan (Arabic and Oriental cuisine), Thiptara (Thai cuisine), Buhayra Lounge (music, meze, shisha), FAI (cocktail lounge with music), Al Bayt (traditional afternoon tea, open 24-hours). Outdoor swimming pool and kids' pool. The Spa* at the Palace with massage and beauty treatments, hot tubs, Monsoon showers, steam rooms and relaxation lounge. Fitness centre. Business centre. Gift shop*. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi access throughout the hotel.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 29 Dec-1 Jan.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3042)
  • Very good (501)
  • Average (145)
  • Poor (85)
  • Terrible (66)
Image of the Tripadvisor rating Outstanding facilities and service

Apr 20, 2019 Sovereign42Cat London, United Kingdom

Our second stay at hotel this year. Stayed eleven days at hotel and received outstanding service from all staff - James in reception, pool staff and room service. Staff very attentive and were always there when needed. Would not hesitate to stay at hotel again.
Image of the Tripadvisor rating Buhayara Lounge

Apr 19, 2019 Jihed78

Top service provided by the staff and especially Simon. Super view and great atmosphere during the dinner. Don’t hesitate to try the shisha next to the poll after dinner. Amazing experience ! Thanks a lot !!!
Image of the Tripadvisor rating Perfect hotel

Apr 19, 2019 Trip19398941012 Jeddah, Saudi Arabia

It is perfect hotel for families especially if you choose Fountain view I highly appreciate Mr. Mohammad (duty manger) who helped us to make it Mach b experience It is unique design and clean Looking forward to stay this hotel again
Image of the Tripadvisor rating 3 night break

Apr 19, 2019 Ronvlad Newcastle-under-Lyme, United Kingdom

The hotel is situated on the lake at the base of the Burj Khalifa with rooms overlooking the lake and dancing fountains. Very close to the Souk and Mall, which is great for an evening stroll. We had a Diplomate Suite which is decorated in an Arabian style and very spacious. A very large bed with a pillow menu and a small kitchen area in the… Read more
The hotel is situated on the lake at the base of the Burj Khalifa with rooms overlooking the lake and dancing fountains. Very close to the Souk and Mall, which is great for an evening stroll. We had a Diplomate Suite which is decorated in an Arabian style and very spacious. A very large bed with a pillow menu and a small kitchen area in the lounge. It would definitely be big enough for a family of 4 with singles beds in the lounge area. There are many five star hotels in Dubai but the thing that sets The Palace Downtown apart from others is the staff. All greet you with a smile, are curtious and approachable. I must say a special thank you to Amir and the staff in the Ewaan restaurant. We felt they gave us special attention each evening and made for a special short break we won’t forget in a hurry. The food is very good with a varied offering to suite every taste. We also ate at the Asado, steakhouse, and the food was very good with top notch service. Downtown Dubai is a great place if you like to have a wander. Very busy outside the hotel, with plenty of places to eat and shops to explore, but the hotel is an oasis of calm with a large pool area overlooking the lake. The Fai bar is a great place to have pre dinner drinks and watch the dancing fountains. Happy hour is 6-8, so perfect! I found my new favourite hotel in Dubai, we might even take the kids next time. We will be back! Read less
Image of the Tripadvisor rating A Fairy Tale from 1001 Night

Apr 19, 2019 Coastal08142699664 Cape Town Central, South Africa

Excellent location to watch Fountain . Staff very attentive with a warm welcome back greeting . If visiting an arab country THIS would be DEFINITELY THE PLACE TO STAY ( in style of the country) Its rather more pricy than many other places but thats according to the top location ...