Palace Downtown

Dubai City, Middle East

The hotel

For location, the Palace Downtown just can’t be beaten. Built on the Burj Khalifa Lake, right across from the tallest building in the world, you cannot fail to be in awe of the view. Each evening, sit on the hotel terrace, sipping a sundowner and watch the record-breaking Dubai Fountain, the entrancing performance of light, music and water which has to be seen to be believed. If that wasn’t enough, you are just steps from the world’s largest shopping mall, The Dubai Mall, as well as the vibrant Souk Al Bahar so if you are planning a stopover this hotel is ideal. When you’re not sightseeing, The Spa at The Palace is a serene place to relax and enjoy a soothing treatment. For world-class dining you don’t even need to leave the hotel, with an Argentinean steakhouse, International buffet and Thai restaurant to tempt you. Thiptara is particularly special, situated out by the lake, Thai cuisine is served al fresco by torchlight. For pre-dinner drinks, cocktail lounge FAI is one of the places in Downtown to be seen after dark.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Downtown Dubai and directly connected to Souk Al Bahar. The Dubai Fountain and Burj Khalifa, the world’s tallest tower, are opposite. With the Dubai Mall just steps away, this hotel is ideal for guests wishing to stopover and enjoy some shopping. Transfer time from Dubai International Airport: 25 minutes.

Hotel information

242 rooms of which 81 are suites. All with air-conditioning, satellite TV, DVD player, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, iron and board. Deluxe Lake View Rooms with 1 king-size bed and views of the Burj Lake, sleeping maximum 2 adults and 2 children.

Half Board option: includes breakfast, lunch or dinner in Ewaan restaurant.

Terms and conditions apply.

Deluxe Fountain View Rooms with king-size bed and views of The Dubai Fountain, sleeping maximum 2 adults and 2 children.

Palace Room Lake View offers views of the Burj Lake and have a dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Palace Room Fountain View offers views of the Dubai Fountain and dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Junior Suites are more spacious than the rooms with stunning Arabic themed décor, sleeping maximum 3 adults or 2 adults and 2 children.

Palace Suites Lake View have a separate living room and additional guest bathroom with views of Burj Lake, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Palace Suites Fountain View have a separate living room and additional guest bathroom with views of The Dubai Fountain, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Diplomatic Suites Lake View are more spacious than the Junior Suites and feature a separate living room, a spacious bedroom and a guest bathroom, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Palace Room benefits:

  • 24-hour check in/check out feature
  • Complimentary return transfers from Dubai International Airport (24-hour notice prior to arrival is required and confirmation of which is subject to availability)
  • Complimentary buffet breakfast at Ewaan Restaurant
  • Complimentary shoe polishing and pressing of one shirt and one suit per person upon arrival
  • Fruit basket (refreshed daily)
  • Standard meet and assist service (Ahlan) at Dubai International Airport upon arrival (48-hour notice prior to arrival is required and confirmation of which is subject to availability)

Asado (Argentinean grill; à la carte and set menu, live music), Ewaan (Arabic and Oriental cuisine), Thiptara (Thai cuisine), Buhayra Lounge (music, meze, shisha), FAI (cocktail lounge with music), Al Bayt (traditional afternoon tea, open 24-hours). Outdoor swimming pool and kids' pool. The Spa* at the Palace with massage and beauty treatments, hot tubs, Monsoon showers, steam rooms and relaxation lounge. Fitness centre. Business centre. Gift shop*. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi access throughout the hotel.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 29 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3527)
  • Very good (566)
  • Average (170)
  • Poor (94)
  • Terrible (76)
Image of the Tripadvisor rating excellent stay at Palace Downtown

Dec 8, 2019 rwalton734

The hotel and facilities were very high quality. Staff were very helpful, in particular Tran on reception who was exceptional in her level of customer service and support. Thanks for a great stay, I hope to return some day!
Image of the Tripadvisor rating Just Amazing !!!

Dec 7, 2019 IloveMakkah Orlando, Florida

Best hotel experience in Dubai. The staff members were courteous and friendly. Huge selection at the breakfast buffet. Our room was upgraded and had breathtaking views. There is so much happening in and around the area, never a dull moment.
Image of the Tripadvisor rating Amazing!

Dec 7, 2019 Iva K

This hotel is THE hotel I stay at everytime I go to Dubai. Everyone is so nice, I don't have the words. I was pampered by the housekeeping team (they saw I needed some special help without me asking for it!). The bed is amazing, never slept in a bed like this one seriously! Thank you, I sure will never stop going there!
Image of the Tripadvisor rating Exceptional

Dec 6, 2019 EatSleepSky

On our second trip to Dubai, we chose to stay at the Palace Downtown. It was the 4th hotel we stayed at in Dubai and it was the best stay we ever had there. The hotel looks like a palace from the entrance, rooms and the pool. There is a view to the Dubai fountain, so you can watch every fountain show from there. It is also only a 3 minute walk… Read more
On our second trip to Dubai, we chose to stay at the Palace Downtown. It was the 4th hotel we stayed at in Dubai and it was the best stay we ever had there. The hotel looks like a palace from the entrance, rooms and the pool. There is a view to the Dubai fountain, so you can watch every fountain show from there. It is also only a 3 minute walk from the Dubai Mall. We loved how close it was to everything. We had breakfast included in our stay and it was a a big buffet. It was great, but I think that it could be better with different selections everyday, so you don't have the same things to chose from everyday. We had to check out at 5 in the morning, because of our early flight. We informed the receptionist the night before and they made sure, that we got some breakfast delivered to our room at 4:30 in the morning before our check out. The service was perfect and they listened to our needs. Thank you to Mariam and everyone else in the reception for helping us with everything. We will definitly choose Palace Downtown again. Read less
Image of the Tripadvisor rating Awesome Brunch Thiptara

Dec 6, 2019 Donna L

4th time Brunch still have the Best service ever. All staff are very well trained what all the menu all about. Sooooooo friendly.. always keep coming back for another well experience and fantastic brunch. Ravi , Anil and Deen Babar Salah was so amazing kudos to all . The best mango sticky rice as always .. kudos to the Chef as well