Palace Downtown

Dubai City, Dubai Beaches and beyond

The hotel

For location, the Palace Downtown just can’t be beaten. Built on the Burj Khalifa Lake, right across from the tallest building in the world, you cannot fail to be in awe of the view. Each evening, sit on the hotel terrace, sipping a sundowner and watch the record-breaking Dubai Fountain, the entrancing performance of light, music and water which has to be seen to be believed. If that wasn’t enough, you are just steps from the world’s largest shopping mall, The Dubai Mall, as well as the vibrant Souk Al Bahar so if you are planning a stopover this hotel is ideal. When you’re not sightseeing, The Spa at The Palace is a serene place to relax and enjoy a soothing treatment. For world-class dining you don’t even need to leave the hotel, with an Argentinean steakhouse, International buffet and Thai restaurant to tempt you. Thiptara is particularly special, situated out by the lake, Thai cuisine is served al fresco by torchlight. For pre-dinner drinks, cocktail lounge FAI is one of the places in Downtown to be seen after dark.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Downtown Dubai and directly connected to Souk Al Bahar. The Dubai Fountain and Burj Khalifa, the world’s tallest tower, are opposite. With the Dubai Mall just steps away, this hotel is ideal for guests wishing to stopover and enjoy some shopping. Transfer time from Dubai International Airport: 25 minutes.

Hotel information

242 rooms of which 81 are suites. All with air-conditioning, satellite TV, DVD player, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, iron and board. Deluxe Lake View Rooms with 1 king-size bed and views of the Burj Lake, sleeping maximum 2 adults and 2 children.

Half Board option: includes breakfast, lunch or dinner in Ewaan restaurant.

Terms and conditions apply.

Deluxe Fountain View Rooms with king-size bed and views of The Dubai Fountain, sleeping maximum 2 adults and 2 children.

Palace Room Lake View offers views of the Burj Lake and have a dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Palace Room Fountain View offers views of the Dubai Fountain and dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Junior Suites are more spacious than the rooms with stunning Arabic themed décor, sleeping maximum 3 adults or 2 adults and 2 children.

Palace Suites Lake View have a separate living room and additional guest bathroom with views of Burj Lake, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Palace Suites Fountain View have a separate living room and additional guest bathroom with views of The Dubai Fountain, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Diplomatic Suites Lake View are more spacious than the Junior Suites and feature a separate living room, a spacious bedroom and a guest bathroom, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Palace Room benefits:

  • 24-hour check in/check out feature
  • Complimentary return transfers from Dubai International Airport (24-hour notice prior to arrival is required and confirmation of which is subject to availability)
  • Complimentary buffet breakfast at Ewaan Restaurant
  • Complimentary shoe polishing and pressing of one shirt and one suit per person upon arrival
  • Fruit basket (refreshed daily)
  • Standard meet and assist service (Ahlan) at Dubai International Airport upon arrival (48-hour notice prior to arrival is required and confirmation of which is subject to availability)

Asado (Argentinean grill; à la carte and set menu, live music), Ewaan (Arabic and Oriental cuisine), Thiptara (Thai cuisine), Buhayra Lounge (music, meze, shisha), FAI (cocktail lounge with music), Al Bayt (traditional afternoon tea, open 24-hours). Outdoor swimming pool and kids' pool. The Spa* at the Palace with massage and beauty treatments, hot tubs, Monsoon showers, steam rooms and relaxation lounge. Fitness centre. Business centre. Gift shop*. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi access throughout the hotel.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 29 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3416)
  • Very good (547)
  • Average (165)
  • Poor (91)
  • Terrible (73)
Image of the Tripadvisor rating Amazing

Oct 14, 2019 mrliam

The place is amazing. Great ambience and dining options in style. We went to ewaan restaurant the signature Argentinian restaurant which is an amazing experience for meat lovers. Big thanks to sultan for her warm welcome, professional attitude. He was very supportive and has the right knowledge about all the menu and food items. He has ensured we… Read more
The place is amazing. Great ambience and dining options in style. We went to ewaan restaurant the signature Argentinian restaurant which is an amazing experience for meat lovers. Big thanks to sultan for her warm welcome, professional attitude. He was very supportive and has the right knowledge about all the menu and food items. He has ensured we enjoyed our dinner and food thanks sultan Read less
Image of the Tripadvisor rating Amazing hotel, staff, food and entertainment

Oct 14, 2019 Julioce35

Today I decided to pamper myself at this amazing hotel, I just came to Asado restaurant, and I got greatly surprised getting very looked after by all the staff specially Jessica ( the manager), who made my experience even better than expected, the food and Latin and international live music performed by two amazing singers, make a definite… Read more
Today I decided to pamper myself at this amazing hotel, I just came to Asado restaurant, and I got greatly surprised getting very looked after by all the staff specially Jessica ( the manager), who made my experience even better than expected, the food and Latin and international live music performed by two amazing singers, make a definite difference. The hotel as such is astonishing, taking care of even little details, what makes one to feel as living the dream, Many thanks for all, Julio Read less
Image of the Tripadvisor rating Palace Pool

Oct 13, 2019 neilg1968 Manchester, United Kingdom

Excellent facilities and the staff are fantastic. Special thanks must go to Saroj, Nicholas, Osama and Amit who made our stay memorable. The lunch menu has an excellent choice and is also fantastic value. The food is delicious. Keep up the great work.
Image of the Tripadvisor rating Asado Restaurant

Oct 13, 2019 Araghi1

We had a wonderful night at the Asado Restaurant with excellent food, cooked to perfection in a marvelous environment. With thank the team especially Mr. Fazil for the excellent and professional service on that night.
Image of the Tripadvisor rating The beautiful Palace Downtown

Oct 13, 2019 Indulgingmama

The breathtaking Palace Downtown Dubai is an amazing hotel. Positioned in a great location, Downtown...with amazing staff, friendly and helpful... Relaxing atmosphere....perfect hotel to complete our incredible European tour. Highly recommended!