Palace Downtown

Dubai City, Dubai Beaches and beyond

The hotel

For location, the Palace Downtown just can’t be beaten. Built on the Burj Khalifa Lake, right across from the tallest building in the world, you cannot fail to be in awe of the view. Each evening, sit on the hotel terrace, sipping a sundowner and watch the record-breaking Dubai Fountain, the entrancing performance of light, music and water which has to be seen to be believed. If that wasn’t enough, you are just steps from the world’s largest shopping mall, The Dubai Mall, as well as the vibrant Souk Al Bahar so if you are planning a stopover this hotel is ideal. When you’re not sightseeing, The Spa at The Palace is a serene place to relax and enjoy a soothing treatment. For world-class dining you don’t even need to leave the hotel, with an Argentinean steakhouse, International buffet and Thai restaurant to tempt you. Thiptara is particularly special, situated out by the lake, Thai cuisine is served al fresco by torchlight. For pre-dinner drinks, cocktail lounge FAI is one of the places in Downtown to be seen after dark.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Downtown Dubai and directly connected to Souk Al Bahar. The Dubai Fountain and Burj Khalifa, the world’s tallest tower, are opposite. With the Dubai Mall just steps away, this hotel is ideal for guests wishing to stopover and enjoy some shopping. Transfer time from Dubai International Airport: 25 minutes.

Hotel information

242 rooms of which 81 are suites. All with air-conditioning, satellite TV, DVD player, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, iron and board. Deluxe Lake View Rooms with 1 king-size bed and views of the Burj Lake, sleeping maximum 2 adults and 2 children.

Half Board option: includes breakfast, lunch or dinner in Ewaan restaurant.

Terms and conditions apply.

Deluxe Fountain View Rooms with king-size bed and views of The Dubai Fountain, sleeping maximum 2 adults and 2 children.

Palace Room Lake View offers views of the Burj Lake and have a dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Palace Room Fountain View offers views of the Dubai Fountain and dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Junior Suites are more spacious than the rooms with stunning Arabic themed décor, sleeping maximum 3 adults or 2 adults and 2 children.

Palace Suites Lake View have a separate living room and additional guest bathroom with views of Burj Lake, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Palace Suites Fountain View have a separate living room and additional guest bathroom with views of The Dubai Fountain, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Diplomatic Suites Lake View are more spacious than the Junior Suites and feature a separate living room, a spacious bedroom and a guest bathroom, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Palace Room benefits:

  • 24-hour check in/check out feature
  • Complimentary return transfers from Dubai International Airport (24-hour notice prior to arrival is required and confirmation of which is subject to availability)
  • Complimentary buffet breakfast at Ewaan Restaurant
  • Complimentary shoe polishing and pressing of one shirt and one suit per person upon arrival
  • Fruit basket (refreshed daily)
  • Standard meet and assist service (Ahlan) at Dubai International Airport upon arrival (48-hour notice prior to arrival is required and confirmation of which is subject to availability)

Asado (Argentinean grill; à la carte and set menu, live music), Ewaan (Arabic and Oriental cuisine), Thiptara (Thai cuisine), Buhayra Lounge (music, meze, shisha), FAI (cocktail lounge with music), Al Bayt (traditional afternoon tea, open 24-hours). Outdoor swimming pool and kids' pool. The Spa* at the Palace with massage and beauty treatments, hot tubs, Monsoon showers, steam rooms and relaxation lounge. Fitness centre. Business centre. Gift shop*. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi access throughout the hotel.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 29 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3294)
  • Very good (527)
  • Average (158)
  • Poor (89)
  • Terrible (71)
Image of the Tripadvisor rating Heavenly

Aug 19, 2019 chrissmith007 Dubai, United Arab Emirates

This was the most pleasant and heavenly experience I’ve ever encountered out of hundreds of hotel stays in over 55 countries. I am throughly satisfied and I will be returning in two weeks. The stay made me want to pinch myself to find out if I had died and went to heaven. Excellent fragrance up entry into The Palace. The is now my first… Read more
This was the most pleasant and heavenly experience I’ve ever encountered out of hundreds of hotel stays in over 55 countries. I am throughly satisfied and I will be returning in two weeks. The stay made me want to pinch myself to find out if I had died and went to heaven. Excellent fragrance up entry into The Palace. The is now my first conversation that I will share with anyone I meet. This is how life should be experienced. The Palace Downtown will be forever remembered. Read less
Image of the Tripadvisor rating Special touches

Aug 19, 2019 DGehrmann

The coffee and dates served in the lobby is at the heart of Arabian hospitality. The cool towel infused with peppermint was another lovely touch and welcome refresher by the pool. Staff are very attentive.
Image of the Tripadvisor rating Little break

Aug 18, 2019 Jogrant3232

Gorgeous hotel in a fabulous location for the Dubai mall. Very spacious room nice bathroom with shower and bath overlooking the lake and Dubai fountain. Relaxing around the pool with free refreshing drinks ice fruit and ice flannels to cool off. Breakfast was relaxing with plenty of choice for everyone. Could not fault this hotel. Thank you for… Read more
Gorgeous hotel in a fabulous location for the Dubai mall. Very spacious room nice bathroom with shower and bath overlooking the lake and Dubai fountain. Relaxing around the pool with free refreshing drinks ice fruit and ice flannels to cool off. Breakfast was relaxing with plenty of choice for everyone. Could not fault this hotel. Thank you for a very pleasant stay Mr & Mrs Grant Australia Read less
Image of the Tripadvisor rating Unbelievable entrance with service to match

Aug 18, 2019 Pretto86

We stayed here for 2 nights on the way to Europe for our honeymoon & wow, what an amazing hotel. The service was perfect, very attentive staff but not annoyingly so. Breakfast was fantastic! Poolside food & drinks great and the entrance feels like you’re arriving to a Arabian palace (id imagine). The gym is great, has everything you’d ever need in… Read more
We stayed here for 2 nights on the way to Europe for our honeymoon & wow, what an amazing hotel. The service was perfect, very attentive staff but not annoyingly so. Breakfast was fantastic! Poolside food & drinks great and the entrance feels like you’re arriving to a Arabian palace (id imagine). The gym is great, has everything you’d ever need in a gym, which is surprising for a hotel! The staff went above & beyond with rose petals & towels display in the bed for our honeymoon- so be sure to let them know if you’re on you! Highly recommend!! Read less
Image of the Tripadvisor rating Dubai Accommodation

Aug 18, 2019 0890890 South Korea

This property is highly recommended and a good place to stay alone or in groups. Burj Khalifa is right in front of you and you'll be admired. This time, though I've been alone, the next time I come to Dubai with my acquaintances, I'll have to use the hotel again.