These contrasting destinations combine to make an ideal twin-centre holiday. Not only is Dubai leading the way in the creation of some of the most outstanding hotels and resorts in world, but it also enjoys the unique position of being one of the most popular destinations for a multi-destinational holiday. Capture some culture and glitz of Dubai and after a few days exploring, you’ll be ready for the chilled ambience of a secluded island in the Maldives. Grab your book and sit on the beach, head for the lagoon and swim with the fishes or maybe treat yourself at the spa. It's time to relax.
These contrasting destinations make for an exciting getaway. Dubai has so much to offer and is home to iconic attractions. Discover the city's fine dining restaurants and vibrant nightlife, soak up the culture or perhaps try indoor skiing or venture out on a desert safari. After a few days exploring, head for the more laid-back atmosphere of the Maldives. You can slow things down by relaxing on the beach, snorkel with the fishes or maybe visit the whale sharks. It's time to relax in paradise.
Discover two distinctive, stylish destinations in one holiday. A vibrant city, Dubai is ideal for a few days — absorb the unique culture and exploring exciting attractions, before you get ready to kick off your shoes and relax in the Maldives. Find a secluded spot on the beach, grab a snorkel and explore the coral reef and enjoy the chilled our vibe of the beach bar. You might not want to leave.
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We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .
or you can get in touch with our in-resort team during local opening hours
Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us firstname.lastname@example.org
If you are in the USA or Canada please email: USAreps@virginholidays.com.
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