Palace Downtown

Dubai City, Middle East

The hotel

For location, the Palace Downtown just can’t be beaten. Built on the Burj Khalifa Lake, right across from the tallest building in the world, you cannot fail to be in awe of the view. Each evening, sit on the hotel terrace, sipping a sundowner and watch the record-breaking Dubai Fountain, the entrancing performance of light, music and water which has to be seen to be believed. If that wasn’t enough, you are just steps from the world’s largest shopping mall, The Dubai Mall, as well as the vibrant Souk Al Bahar so if you are planning a stopover this hotel is ideal. When you’re not sightseeing, The Spa at The Palace is a serene place to relax and enjoy a soothing treatment. For world-class dining you don’t even need to leave the hotel, with an Argentinean steakhouse, International buffet and Thai restaurant to tempt you. Thiptara is particularly special, situated out by the lake, Thai cuisine is served al fresco by torchlight. For pre-dinner drinks, cocktail lounge FAI is one of the places in Downtown to be seen after dark.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Downtown Dubai and directly connected to Souk Al Bahar. The Dubai Fountain and Burj Khalifa, the world’s tallest tower, are opposite. With the Dubai Mall just steps away, this hotel is ideal for guests wishing to stopover and enjoy some shopping. Transfer time from Dubai International Airport: 25 minutes.

Hotel information

242 rooms of which 81 are suites. All with air-conditioning, satellite TV, DVD player, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, iron and board. Deluxe Lake View Rooms with 1 king-size bed and views of the Burj Lake, sleeping maximum 2 adults and 2 children.

Half Board option: includes breakfast, lunch or dinner in Ewaan restaurant.

Terms and conditions apply.

Deluxe Fountain View Rooms with king-size bed and views of The Dubai Fountain, sleeping maximum 2 adults and 2 children.

Palace Room Lake View offers views of the Burj Lake and have a dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Palace Room Fountain View offers views of the Dubai Fountain and dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Junior Suites are more spacious than the rooms with stunning Arabic themed décor, sleeping maximum 3 adults or 2 adults and 2 children.

Palace Suites Lake View have a separate living room and additional guest bathroom with views of Burj Lake, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Palace Suites Fountain View have a separate living room and additional guest bathroom with views of The Dubai Fountain, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Diplomatic Suites Lake View are more spacious than the Junior Suites and feature a separate living room, a spacious bedroom and a guest bathroom, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Palace Room benefits:

  • 24-hour check in/check out feature
  • Complimentary return transfers from Dubai International Airport (24-hour notice prior to arrival is required and confirmation of which is subject to availability)
  • Complimentary buffet breakfast at Ewaan Restaurant
  • Complimentary shoe polishing and pressing of one shirt and one suit per person upon arrival
  • Fruit basket (refreshed daily)
  • Standard meet and assist service (Ahlan) at Dubai International Airport upon arrival (48-hour notice prior to arrival is required and confirmation of which is subject to availability)

Asado (Argentinean grill; à la carte and set menu, live music), Ewaan (Arabic and Oriental cuisine), Thiptara (Thai cuisine), Buhayra Lounge (music, meze, shisha), FAI (cocktail lounge with music), Al Bayt (traditional afternoon tea, open 24-hours). Outdoor swimming pool and kids' pool. The Spa* at the Palace with massage and beauty treatments, hot tubs, Monsoon showers, steam rooms and relaxation lounge. Fitness centre. Business centre. Gift shop*. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi access throughout the hotel.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 29 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3758)
  • Very good (582)
  • Average (185)
  • Poor (94)
  • Terrible (81)
Image of the Tripadvisor rating Palace downtown

Sep 25, 2020 694maryamm

The whole stay was perfect I like my room in the hotel with Burj khalifa view along with Dubai fountain was so lucky. Amazing welcoming and services from Mr. Youssef . Very hygienic and safe environment. Thanks we will be back for sure.
Image of the Tripadvisor rating The Amazing Spa Experience in Palace Downtown

Sep 24, 2020 lisazhangg

I just did an amazing brightness facial by Sara! She has a magic hand and I feel super comfortable and relaxing. The facial combine with massage and also the product was very nice! I would definitely recommend her and I’d love to come back next time and try more massages. Also the front desk staff Karrine helped me a lot and thank you!
Image of the Tripadvisor rating Good Staff

Sep 24, 2020 alyzza12 United Kingdom

Since we departed herein hotel, I love the staff when they welcomed us a good guest, the way they treat and accommodate by helping us where could possibly our hotel room was. I'm very thankful to the girl who helped me before and after I checked out her name is Sharon, she's the type of person who could give whatever you want in terms of cleaning,… Read more
Since we departed herein hotel, I love the staff when they welcomed us a good guest, the way they treat and accommodate by helping us where could possibly our hotel room was. I'm very thankful to the girl who helped me before and after I checked out her name is Sharon, she's the type of person who could give whatever you want in terms of cleaning, etc. I don't have to say any words but thank you Sharon for everything you've done for us. Read less
Image of the Tripadvisor rating Excelent

Sep 22, 2020 550pityl

Very nice and beautifull hotel! Very close to the dubai mall and the fountain!. The hotel crew is very kind! They treat us quite well! Special thanks to Yousef in the reception! Definetily we will come back!
Image of the Tripadvisor rating Perfect Experience

Sep 22, 2020 Ferargo7

The hotel is beautiful! But the crew is what makes it better. Everybody was extra coordial and attentive and they go out of their way to assist you and make sure you are having the best experience. I totally recommend this hotel and I am sure this will be my Hotel next time I come to Dubai.