Palace Downtown

Dubai City, Middle East

The hotel

For location, the Palace Downtown just can’t be beaten. Built on the Burj Khalifa Lake, right across from the tallest building in the world, you cannot fail to be in awe of the view. Each evening, sit on the hotel terrace, sipping a sundowner and watch the record-breaking Dubai Fountain, the entrancing performance of light, music and water which has to be seen to be believed. If that wasn’t enough, you are just steps from the world’s largest shopping mall, The Dubai Mall, as well as the vibrant Souk Al Bahar so if you are planning a stopover this hotel is ideal. When you’re not sightseeing, The Spa at The Palace is a serene place to relax and enjoy a soothing treatment. For world-class dining you don’t even need to leave the hotel, with an Argentinean steakhouse, International buffet and Thai restaurant to tempt you. Thiptara is particularly special, situated out by the lake, Thai cuisine is served al fresco by torchlight. For pre-dinner drinks, cocktail lounge FAI is one of the places in Downtown to be seen after dark.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Downtown Dubai and directly connected to Souk Al Bahar. The Dubai Fountain and Burj Khalifa, the world’s tallest tower, are opposite. With the Dubai Mall just steps away, this hotel is ideal for guests wishing to stopover and enjoy some shopping. Transfer time from Dubai International Airport: 25 minutes.

Hotel information

242 rooms of which 81 are suites. All with air-conditioning, satellite TV, DVD player, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, iron and board. Deluxe Lake View Rooms with 1 king-size bed and views of the Burj Lake, sleeping maximum 2 adults and 2 children.

Half Board option: includes breakfast, lunch or dinner in Ewaan restaurant.

Terms and conditions apply.

Deluxe Fountain View Rooms with king-size bed and views of The Dubai Fountain, sleeping maximum 2 adults and 2 children.

Palace Room Lake View offers views of the Burj Lake and have a dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Palace Room Fountain View offers views of the Dubai Fountain and dedicated concierge service with 24-hour check in/check out, sleeping maximum 2 adults and 2 children.

Junior Suites are more spacious than the rooms with stunning Arabic themed décor, sleeping maximum 3 adults or 2 adults and 2 children.

Palace Suites Lake View have a separate living room and additional guest bathroom with views of Burj Lake, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Palace Suites Fountain View have a separate living room and additional guest bathroom with views of The Dubai Fountain, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

Diplomatic Suites Lake View are more spacious than the Junior Suites and feature a separate living room, a spacious bedroom and a guest bathroom, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Palace Room benefits:

  • 24-hour check in/check out feature
  • Complimentary return transfers from Dubai International Airport (24-hour notice prior to arrival is required and confirmation of which is subject to availability)
  • Complimentary buffet breakfast at Ewaan Restaurant
  • Complimentary shoe polishing and pressing of one shirt and one suit per person upon arrival
  • Fruit basket (refreshed daily)
  • Standard meet and assist service (Ahlan) at Dubai International Airport upon arrival (48-hour notice prior to arrival is required and confirmation of which is subject to availability)

Asado (Argentinean grill; à la carte and set menu, live music), Ewaan (Arabic and Oriental cuisine), Thiptara (Thai cuisine), Buhayra Lounge (music, meze, shisha), FAI (cocktail lounge with music), Al Bayt (traditional afternoon tea, open 24-hours). Outdoor swimming pool and kids' pool. The Spa* at the Palace with massage and beauty treatments, hot tubs, Monsoon showers, steam rooms and relaxation lounge. Fitness centre. Business centre. Gift shop*. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi access throughout the hotel.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 29 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3664)
  • Very good (577)
  • Average (175)
  • Poor (94)
  • Terrible (77)
Image of the Tripadvisor rating A secret place

Jan 26, 2020 grandmary2017

Buhayra lounge: best kept secret! Did you know you could have a romantic dinner or with friends 3 feet from the lagoon? Quiet, unpretentious and very good food. I tried the appetizer Tandoor grilled chicken Tikka with an amazing dipping sauce. Good for sharing and so tasty. The chargrilled Spring Lamb (get medium rare) was tasty and the coarse… Read more
Buhayra lounge: best kept secret! Did you know you could have a romantic dinner or with friends 3 feet from the lagoon? Quiet, unpretentious and very good food. I tried the appetizer Tandoor grilled chicken Tikka with an amazing dipping sauce. Good for sharing and so tasty. The chargrilled Spring Lamb (get medium rare) was tasty and the coarse chickpea with fresh pomegranate was a nice crunchy add on. The service was top notch with Amit & Anita Read less
Image of the Tripadvisor rating Honeymoon night in a perfect location

Jan 26, 2020 thomaslR7892UX Stockholm, Sweden

Our stay at Palace Downtown in January turned out to be a great experience. At check in when the staff learned we were spending our final honeymoon night at Palace Downtown the staff gave us a fantastic present with upgrade to a suite with perfect view of the fountain lake and Burj Khalifa. When we got back from our dinner they had decorated our… Read more
Our stay at Palace Downtown in January turned out to be a great experience. At check in when the staff learned we were spending our final honeymoon night at Palace Downtown the staff gave us a fantastic present with upgrade to a suite with perfect view of the fountain lake and Burj Khalifa. When we got back from our dinner they had decorated our room and bed with roses and towel swans! The location of the hotel is just a 5 minute walk from Dubai Mall and Burj Khalifa. Even though so close to downtown skyscrapers and action this hotel still manages to give a luxury resort feeling right on the lake. The Thai restaurant Thiptara offered high level dining and view of the fountain. Read less
Image of the Tripadvisor rating Amazing view and service

Jan 26, 2020 igumaa Dubai, United Arab Emirates

Amazing service and good staff especially Jeffrey he made us feel like home and i liked. We liked the signature cocktails he made for us. For sure will go back again and thanks for everyone worked to make this such a good place.
Image of the Tripadvisor rating Beautiful room and a fabulous view of The fountains! Great service and a nice pool area.

Jan 25, 2020 N881VYsamanthac

I stayed at The Palace hotel with my husband and 10 month old baby daughter in January 2020. The rooms are nicely decorated in a traditional Arabian style. Good size, comfy bed and lovely balcony. The first room we stayed in was a little noisy as it was overlooking the restaurant but after speaking to reception they went out of their way to move… Read more
I stayed at The Palace hotel with my husband and 10 month old baby daughter in January 2020. The rooms are nicely decorated in a traditional Arabian style. Good size, comfy bed and lovely balcony. The first room we stayed in was a little noisy as it was overlooking the restaurant but after speaking to reception they went out of their way to move us and make sure we were happy! The new room was fabulous with an amazing view of the fountains. The main entrance and Lounge area is also very nice with a great ‘date and coffee’ expert offering three types of dates with Arabic coffee daily. Pool was relaxing with a good mix of shade and sun. Decent sun beds. No water given which was a surprise as most hotels of this level normally provide water by the pool. We took room water down with us. 2 mins walk from the souk and 5 mins from the fountain and Dubai mall so great location. We had a lovely 3 night stay and would definitely come back. Read less
Image of the Tripadvisor rating My Wife Birthday

Jan 24, 2020 MY_Alnuaimi Abu Dhabi, United Arab Emirates

I reserved a fountain view room where I paid almost more than 60% of the original room of the same category however I didnt enjoy the fountain view since I had a late check it and the checkout is before the first fountain dance. After speaking with the reception they accepted to extend my reservation for an extra hour. The room was nice and the… Read more
I reserved a fountain view room where I paid almost more than 60% of the original room of the same category however I didnt enjoy the fountain view since I had a late check it and the checkout is before the first fountain dance. After speaking with the reception they accepted to extend my reservation for an extra hour. The room was nice and the place is perfect. I would advise to have regular room if you would have a late check-in :) Read less