Al Bustan Palace, a Ritz Carlton Hotel

Oman, Middle East

The hotel

Regarded as one of the best 5-star hotels in the world, the recently refurbished Al Bustan Palace is superbly located on a 1 km stretch of private beach, set in 200 acres of lush green landscape and backed by steep mountains. Rooms are suitably majestic with hi-tech amenities, deluxe furnishings and, everywhere you look, the most stunning views. As well as a gorgeous, freeform swimming pool, water sports in abundance on the beach and a tennis village, the hotel is home to four gourmet restaurants. Al Khiran Kitchen serves International favorites or for an authentic taste of China, head to China Mood. Find delicious poolside bites on BLU Bar or dine sumptuous seafood at the Beach Pavilion Restaurant & Bar.

Amenities

  • Bar
  • Children’s Playground
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Close to City Centre
  • Tennis

Where is it

Enviably positioned between the Gulf of Oman and Al Hajar Mountain range. Transfer time from Muscat Airport: 40 minutes.

Hotel information

250 rooms and suites. All with air-conditioning, private balcony, satellite TV, DVD/CD player, telephone, high-speed Internet access*, mini-bar*, tea/coffee-making facilities, fruit and mineral water replenished daily, daily local newspaper, safe, iron and board, and hairdryer. Deluxe Mountain View Rooms with 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board option: includes breakfast and lunch or dinner in the main buffet restaurant. If guests wish to dine in other restaurants they will be given a food credit. Terms and conditions apply.

Deluxe Garden View Rooms overlook the lush hotel grounds and Deluxe Sea View Rooms have upgraded Gulf of Oman views, both sleeping maximum 3 adults or 2 adults and 1 child.

Lagoon Access Rooms are on the 1st floor and offer direct access to a lagoon pool from a terrace, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suites are more spacious with garden, sea or lagoon views, sleeping maximum 3 adults or 2 adults and 1 child.

4 restaurants, 1 bar and 1 lobby lounge: Al Khiran Kitchen (International buffet and à la carte, open for breakfast and dinner), China Mood (authentic Chinese cuisine; open for dinner only), BLU Bar (light meals served by the poolside), Beach Pavilion Restaurant & Bar (open dinner only), The Atrium Tea Lounge. 50 metre-long temperature-controlled infinity pool, 4 lagoon pools, 1 kids' pool with water slides. Six Senses Spa*. Fitness Centre*. Water sports* including kayaking and snorkelling. Tennis village* with 4 courts. New children's playground. Beauty salon*. Florist. Complimentary shuttle service to Muttrah Souk. Laundry/dry-cleaning service*. 24-hour room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

7 nights between 26 Dec–4 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1722)
  • Very good (489)
  • Average (161)
  • Poor (54)
  • Terrible (34)
Image of the Tripadvisor rating True Palace

Jan 21, 2020 Travel15years Warsaw, Poland

Fantastic place however for a specific taste - lots of gold, marble and high-rise ceilings. Facilities and service was top notch. Huge breakfast with big selection of fresh fruits, fresh juices and made-to-order food. Large heated pool, great spa and a nice beach. We got upgraded to a suite overlooking the mountains - two bathrooms, big living… Read more
Fantastic place however for a specific taste - lots of gold, marble and high-rise ceilings. Facilities and service was top notch. Huge breakfast with big selection of fresh fruits, fresh juices and made-to-order food. Large heated pool, great spa and a nice beach. We got upgraded to a suite overlooking the mountains - two bathrooms, big living room, two separate storage rooms. Read less
Image of the Tripadvisor rating Gorgeous !

Jan 16, 2020 hellena89 Muscat, Oman

We had a great time in al bustan. We visited the blu bar at the beach side. At the lobby we met one lady whom i cant remember the name well but she is a marketing director or something. She was nice and so kind . She escorted us to the blu bar where we had a very good time. Chaoki was wat too kind. He gave us a warm welcome and he was very… Read more
We had a great time in al bustan. We visited the blu bar at the beach side. At the lobby we met one lady whom i cant remember the name well but she is a marketing director or something. She was nice and so kind . She escorted us to the blu bar where we had a very good time. Chaoki was wat too kind. He gave us a warm welcome and he was very helpful from the time we sat until the time we left. In other words we left very happy. Thank you chaoki and we will definitely be back and its a must recommend. 🤗 Read less
Image of the Tripadvisor rating We had very personalized service at the Al Bustan Palace.

Jan 15, 2020 Heather Turner V

We drove and it was way up on top of a mountain - needed four-wheel drive. It is a beautiful location to completely relax. There is not a lot to do - just a little hiking. The people are kind the service is very good. The canyon is beautiful. To see the fort you have to go 45 minutes down the mountain. You are not able to drink the water and they… Read more
We drove and it was way up on top of a mountain - needed four-wheel drive. It is a beautiful location to completely relax. There is not a lot to do - just a little hiking. The people are kind the service is very good. The canyon is beautiful. To see the fort you have to go 45 minutes down the mountain. You are not able to drink the water and they charge extra for still water at every meal and for coffee at breakfast. We had our own pool but it was way too cold to swim. A beautiful setting in a most welcoming, pristine country. I hope people pick up their trash and keep it pristine. Read less
Image of the Tripadvisor rating Wonderful experience!

Jan 15, 2020 KingGustav

We stayed at Al Bustan Palace on our holiday and absolutely loved it, we wish we had stayed longer!! The hotel is stunning and our suite was beautiful as well as comfortable. We really enjoyed the breakfast buffet, the assortment was wonderful and delicious. The fitness center is a bit sparse and dated, but got the job done in a pinch. The… Read more
We stayed at Al Bustan Palace on our holiday and absolutely loved it, we wish we had stayed longer!! The hotel is stunning and our suite was beautiful as well as comfortable. We really enjoyed the breakfast buffet, the assortment was wonderful and delicious. The fitness center is a bit sparse and dated, but got the job done in a pinch. The concierge staff was exceptional, helping us track our lost luggage. There is a shuttle service the hotel offers to the souk which I highly recommend. Read less
Image of the Tripadvisor rating First holiday of the year

Jan 9, 2020 Globaltrotter26 London, United Kingdom

Wonderful 5 star hotel. The ambiance when you walk in is amazing. Large central atrium with spectacular chandeliers. We rental a car and drove up from the airport. The hotel has valet parking. Check in was a bit labored. The usual Omani welcome coffee and dates were absent and a shrug from the desk. Rooms is lovely but had significant issues… Read more
Wonderful 5 star hotel. The ambiance when you walk in is amazing. Large central atrium with spectacular chandeliers. We rental a car and drove up from the airport. The hotel has valet parking. Check in was a bit labored. The usual Omani welcome coffee and dates were absent and a shrug from the desk. Rooms is lovely but had significant issues getting on to the WiFi. They had to get some one from an external organization to help. Comfortable bed but they could not provide memory foam pillows even though they said they would send some up. No apologies. Be careful to put the ‘Do not disturb’, switch on otherwise you get woken fairly early to service the room. Breakfast was lovely and it is worth sitting outside. The Long pool is amazing and a dip in the sea great fun. Rocky beach but enough sand to make it fun. Activity center is well stocked. Reasonable gym but classes are sparse. The Spa is walk from the hotel. Restaurants were great with good food. Service was good. Love the live jazz at the beach pavilion with whiskey and shisha. All in all a good holiday. Read less