Al Bustan Palace, a Ritz Carlton Hotel

Oman, Middle East

The hotel

Regarded as one of the best 5-star hotels in the world, the recently refurbished Al Bustan Palace is superbly located on a 1 km stretch of private beach, set in 200 acres of lush green landscape and backed by steep mountains. Rooms are suitably majestic with hi-tech amenities, deluxe furnishings and, everywhere you look, the most stunning views. As well as a gorgeous, freeform swimming pool, water sports in abundance on the beach and a tennis village, the hotel is home to three gourmet restaurants. Al Khiran serves International favourites or for an authentic taste of China, head to China Mood or dine on sumptuous seafood at the Beach Pavilion Restaurant.

Amenities

  • Bar
  • Children’s Playground
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Close to City Centre
  • Tennis

Where is it

Enviably positioned between the Sea of Oman and Al Hajar Mountain range. Transfer time from Muscat Airport: 30 minutes.

Hotel information

250 rooms and suites. All with air-conditioning, private balcony, satellite TV, DVD/CD player, telephone, high-speed Internet access*, mini-bar*, tea/coffee-making facilities, fruit and mineral water replenished daily, daily local newspaper, safe, iron and board, and hairdryer. Deluxe Mountain View Rooms with 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board – Lunch: includes breakfast and buffet lunch in the Al Khiran Terrace Restaurant. If guests choose to dine in any other outlet then they will be given a food credit. Terms and conditions apply.

Half Board – Dinner: includes breakfast and buffet dinner in the Al Khiran Terrace Restaurant. If guests choose to dine in any other outlet then they will be given a food credit. Terms and conditions apply.

Deluxe Garden View Rooms overlook the lush hotel grounds and Deluxe Sea View Rooms have upgraded Gulf of Oman views, both sleeping maximum 3 adults or 2 adults and 1 child.

Lagoon Access Rooms are on the 1st floor and offer direct access to a lagoon pool from a terrace, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suites are more spacious with garden, sea or lagoon views, sleeping maximum 3 adults or 2 adults and 1 child.

3 restaurants: Al Khiran Terrace Restaurant (International buffet and à la carte, open for breakfast, lunch and dinner), China Mood (authentic Chinese cuisine; open for dinner only), and Beach Pavilion Restaurant & Bar (open for lunch and dinner). Atrium Tea Lounge. 50 metre-long infinity pool (adult only), 4 lagoon pools, 1 kids' pool with water slides. Six Senses Spa*. Fitness centre*. Water sports* including sailing, windsurfing, kayaking and snorkelling. Tennis village* with 4 floodlit courts. Jogging trail. New children's playground. Babysitting* (on request). Beauty salon*. Florist. Complimentary shuttle service to Muttrah Souk. Laundry/dry-cleaning service*. 24-hour room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

7 nights between 26 Dec–4 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1613)
  • Very good (465)
  • Average (147)
  • Poor (51)
  • Terrible (29)
Image of the Tripadvisor rating Fabulous

Mar 23, 2019 Asoomi2018

Stunning hotel with impeccable services. Marwa was professional, warm and welcoming. Lovely pool and beach with scenic views. Good breakfast buffet and spa services. Excellent hotel for complete relaxation.
Image of the Tripadvisor rating Vacation in Oman

Mar 20, 2019 229fredb Jeffersonton, Virginia

Incredible breakfast buffet. Amazing infinity pool. Wonderful helpful staff. I even took a tennis lesson with a pro from Croatia. The concierge set it up. This place is astonishing. The chandelier is Swarovski crystal.
Image of the Tripadvisor rating Best Hotel Ever

Mar 16, 2019 AnnHLon London, United Kingdom

We stayed at the Al Bustan Palace for five nights for our first visit to Oman and would love to return to the country and this hotel. We arrived early in the day but our rooms were available straight away which made a huge difference after an overnight flight. The hotel is supremely comfortable, from the beds and facilities in the rooms to… Read more
We stayed at the Al Bustan Palace for five nights for our first visit to Oman and would love to return to the country and this hotel. We arrived early in the day but our rooms were available straight away which made a huge difference after an overnight flight. The hotel is supremely comfortable, from the beds and facilities in the rooms to the sun-loungers around the pool and nothing is too much trouble for the staff who made us feel very welcome. This was particularly so by Omana and her colleagues in the Al Khiran restaurant. Thanks to the concierge who arranged a fantastic tour to the desert and also recommended and made a reservation at a restaurant in town for us. The trips to the Grand Mosque (the driver taking us around inside as our guide) and to the souk on the hotel bus were excellent and well worth doing. We also ate in the Beach Pavillion Grill, Blu and Atrium where the food and service were great. A massage at the Six Senses spa (with golf-buggy transport to and from) was also wonderful. The car transfers booked with the hotel to be met at the airport and dropped off at the end of our stay made for a very easy arrival and departure. We could find nothing to fault during our stay and praise the team for doing such a fantastic job of making our stay everything we hoped for and more. Read less
Image of the Tripadvisor rating Beach bar and grill

Mar 9, 2019 garyw203 Wimbledon, England, United Kingdom

We booked the beach bar and grill as it was recommended by a fellow traveler. The hotel entrance is very grand with the highest foyer I have ever seen. While the setting for the beach bar is lovely the food was average and expensive.
Image of the Tripadvisor rating Outstanding service

Mar 8, 2019 intankirana94 Azaiba, Oman

I and my partner was stayed in al bustan palace ritz Carlton oman to celebrate our third anniversary It was really peaceful place to stay with their helpful and friendly staff Really helpful staff from concierge From reception Tariq was welcoming us during we are check in and ghaniya from front office as well thank you so much for your time to… Read more
I and my partner was stayed in al bustan palace ritz Carlton oman to celebrate our third anniversary It was really peaceful place to stay with their helpful and friendly staff Really helpful staff from concierge From reception Tariq was welcoming us during we are check in and ghaniya from front office as well thank you so much for your time to visit us to the room and thank you for the bunch of the roses Moosa al wahaibi from housekeeping really we appreciated with what you have done for both of us And chef hazeffa,the assistant manager and his waiter from al khiran restaurant thank you so much to spend yourl time to talk with us and made our delicious food for our dinner,it’s really shows how care you are with your guests And we also was relax to enjoy the pool and having lunch at the blu poolside food and drink it was delicious and of course with their helpful staff too There is no issue about the cleanliness Room decoration was perfect with rose petals and complimentary cake And we was treated very special with their fabulous staff Really make our day wonderful and we will definitely come back again Keep it up with what your team doing it Such a amazing place to stay Read less