Al Bustan Palace, a Ritz Carlton Hotel

Oman, Middle East

The hotel

Regarded as one of the best 5-star hotels in the world, the recently refurbished Al Bustan Palace is superbly located on a 1 km stretch of private beach, set in 200 acres of lush green landscape and backed by steep mountains. Rooms are suitably majestic with hi-tech amenities, deluxe furnishings and, everywhere you look, the most stunning views. As well as a gorgeous, freeform swimming pool, water sports in abundance on the beach and a tennis village, the hotel is home to four gourmet restaurants. Al Khiran Kitchen serves International favorites or for an authentic taste of China, head to China Mood. Find delicious poolside bites on BLU Bar or dine sumptuous seafood at the Beach Pavilion Restaurant & Bar.

Amenities

  • Bar
  • Children’s Playground
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Close to City Centre
  • Tennis

Where is it

Enviably positioned between the Gulf of Oman and Al Hajar Mountain range. Transfer time from Muscat Airport: 40 minutes.

Hotel information

250 rooms and suites. All with air-conditioning, private balcony, satellite TV, DVD/CD player, telephone, high-speed Internet access*, mini-bar*, tea/coffee-making facilities, fruit and mineral water replenished daily, daily local newspaper, safe, iron and board, and hairdryer. Deluxe Mountain View Rooms with 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board option: includes breakfast and lunch or dinner in the main buffet restaurant. If guests wish to dine in other restaurants they will be given a food credit. Terms and conditions apply.

Deluxe Garden View Rooms overlook the lush hotel grounds and Deluxe Sea View Rooms have upgraded Gulf of Oman views, both sleeping maximum 3 adults or 2 adults and 1 child.

Lagoon Access Rooms are on the 1st floor and offer direct access to a lagoon pool from a terrace, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suites are more spacious with garden, sea or lagoon views, sleeping maximum 3 adults or 2 adults and 1 child.

4 restaurants, 1 bar and 1 lobby lounge: Al Khiran Kitchen (International buffet and à la carte, open for breakfast and dinner), China Mood (authentic Chinese cuisine; open for dinner only), BLU Bar (light meals served by the poolside), Beach Pavilion Restaurant & Bar (open dinner only), The Atrium Tea Lounge. 50 metre-long temperature-controlled infinity pool, 4 lagoon pools, 1 kids' pool with water slides. Six Senses Spa*. Fitness Centre*. Water sports* including kayaking and snorkelling. Tennis village* with 4 courts. New children's playground. Beauty salon*. Florist. Complimentary shuttle service to Muttrah Souk. Laundry/dry-cleaning service*. 24-hour room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

7 nights between 26 Dec–4 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1703)
  • Very good (485)
  • Average (158)
  • Poor (52)
  • Terrible (30)
Image of the Tripadvisor rating Perfect Hotel for us

Nov 14, 2019 Djw34285 Venice, Florida

We have just returned from a month long trip that ended with five nights in Oman. A beautiful country and a stunning hotel. Where to start. Lobby is massive with beautiful treasures from Oman tucked into corners and displayed throughout the hotel. Quiet understated elegance throughout. We had a lovely Mountain View suite and at night there is… Read more
We have just returned from a month long trip that ended with five nights in Oman. A beautiful country and a stunning hotel. Where to start. Lobby is massive with beautiful treasures from Oman tucked into corners and displayed throughout the hotel. Quiet understated elegance throughout. We had a lovely Mountain View suite and at night there is subtle lighting on the mountainside. Suite had anything we could possibly want including a comfy bed and a massive shower. The service was probably the best we have ever received anywhere. The staff were amazing starting with the concierge and ending with the driver that took us back to the airport. They went out of their way to carefully wrap a painting I had purchased so it could be safely packed in a suitcase. The hotel driver quickly arranged for someone to bring my husband’s passport to the airport after he left it in the room safe. Everyone seemed to care about making sure guests were well taken care of. The spa was another treat. Great way to spend a rainy afternoon and the therapist was excellent. All our meals were good. One thing to keep in mind, the hotel advises advance reservations at the restaurants and it is a must as the hotel is quite away from the city. All and all we loved everything about Oman, the beautiful people, traditional culture, and stunning scenery. We hope to return some day and it will definitely be to this hotel. Thank you for a wonderful visit. Read less
Image of the Tripadvisor rating Grandeur Hotel, Food is also exceptional

Nov 14, 2019 mshan1004

No need to mention the excellence of this Hotel in terms of palatial grandeur of both the interior and exterior. The highly trained staff is also exceptional in the Middle East. I’d like to add that the pricing of the sumptuous food is exceptionally reasonable at this Hotel. When you are ready to foot the bill, you will regret that you’ve missed… Read more
No need to mention the excellence of this Hotel in terms of palatial grandeur of both the interior and exterior. The highly trained staff is also exceptional in the Middle East. I’d like to add that the pricing of the sumptuous food is exceptionally reasonable at this Hotel. When you are ready to foot the bill, you will regret that you’ve missed another dish or drink for the ill-supposed pricing. Read less
Image of the Tripadvisor rating Different Middle East. Great one

Nov 8, 2019 gugushek Moscow, Russia

Direct flight from Moscow will take you to Middle East totally different from what you use too see before. Noble, stunning Al Bustan welcomes you on its Palace Shape lobby with biggest crystal chandelier - i promise, you ll spend at least 20 minutes taking pictures of it. Surrounded by mountains in peaceful bay - Al Bustan will make you come back… Read more
Direct flight from Moscow will take you to Middle East totally different from what you use too see before. Noble, stunning Al Bustan welcomes you on its Palace Shape lobby with biggest crystal chandelier - i promise, you ll spend at least 20 minutes taking pictures of it. Surrounded by mountains in peaceful bay - Al Bustan will make you come back again for sure. Food is great! Hotel also invite world's famous mixologists - so you ll have be able to discover new variants of you favorite drinks. Don't forget to ask hotel concierge to help you to book bat tour to see dolphins - i guarantee, you ll be happen like a kid))) Read less
Image of the Tripadvisor rating Stunning hotel

Nov 7, 2019 djtfl West Palm Beach, Florida

From the arrival it was perfect. The staff all over the property were warm and accommodating to all needs and requests. The lobby is breathtaking. The guest service team made great restaurant recommendations handled car service requests and general information with ease. Pool area very nice. Breakfast buffet was abundant and service was very… Read more
From the arrival it was perfect. The staff all over the property were warm and accommodating to all needs and requests. The lobby is breathtaking. The guest service team made great restaurant recommendations handled car service requests and general information with ease. Pool area very nice. Breakfast buffet was abundant and service was very good. Beach directly in front had taken a hit from the storm and needs sand but if you walked down the beach it was lovely. Stayed in a “lagoon room” where you can step into a pool from your terrace. A great experience. Read less
Image of the Tripadvisor rating Excellent family vacation

Nov 7, 2019 MindyMichelleC

We had a wonderful getaway to Al Bustan over term break and we were surprised that it wasn’t too crowded. The taxi ride to the hotel from Muscat airport was easy and much faster than I expected. The exterior and lobby were a welcoming view after our travels. Our room was perfect and the view of the mountains and ocean was remarkable! We enjoyed… Read more
We had a wonderful getaway to Al Bustan over term break and we were surprised that it wasn’t too crowded. The taxi ride to the hotel from Muscat airport was easy and much faster than I expected. The exterior and lobby were a welcoming view after our travels. Our room was perfect and the view of the mountains and ocean was remarkable! We enjoyed our meals, both room service and restaurants and never had to wait too long for food. I was so impressed by the kids play area! There were not any pictures on the website to show the amazing pirate ship pool, 2 playgrounds, zip line and splash pad. My only complaint was that the kids club was not adequately staffed so someone from gym was watching often and did not follow schedule of activities. Also wished we could have left kids to play with staff but that was not an option. Also another shade in the kids pool would be nice as the covered area is very small. However my kids (4 and 2) had an amazing time and ask to go back often! Read less