Lake Tahoe Resort Hotel

Heavenly, Lake Tahoe

The hotel

The only all-suite resort in South Lake Tahoe can be found at the base of Heavenly Mountain Resort and right next to the high-speed gondola, making it the perfect location to launch your adventure holiday. Suites offer two rooms in a stylish design, with good facilities and are spacious enough for families to get comfortable in. At Lake Tahoe Resort Hotel, you will find yourself moments from endless activities including golf, ice skating, hiking and biking so it's important to start the day in the best possible way, with a complimentary full American buffet breakfast. To end it in the best possible way too, head to the bar for a well deserved daily happy hour with complimentary snacks!

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Free Shuttle To Slopes
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Free Breakfast
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Adjacent to the high-speed gondola to the Heavenly ski area.

Hotel information

400 suites on 9 floors in 1 building with 4 lifts. All with 2 TVs, high-speed Internet access*, tea/coffee making facilities, wet bar, microwave, iron and board, and hairdryer. 1 King Bed Suites with 1 king-size bed and 1 sofa bed, sleeping maximum 4 adults.

2 Queen Suites offer 2 queen-size beds and 1 sofa bed, sleeping maximum 5 adults.

Double King Size Bed suites offer 2 king-size beds and 1 sofa bed, sleeping maximum 5 adults.

Echo Restaurant and Lounge (lunch and dinner, serving Californian casual cuisine). Indoor heated swimming pool and whirlpool. Fitness room. Room service*. Ski shop. Gift shop. Complimentary ski valet. Laundry service*. Daily happy-hour. Complimentary shuttle to Sierra and Heavenly ski areas. Valet parking $19 per day (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fees includes: - Basic wireless internet - Local/toll free calls - Newspapers in lobby - Fitness center access - Beach pass (seasonal) - Ski/board valet (seasonal). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (289)
  • Very good (348)
  • Average (198)
  • Poor (100)
  • Terrible (102)
Image of the Tripadvisor rating Over sold over priced and under delivery of service.

Jul 20, 2021 Companion10974527103 Apple Valley, California

Picked this place for my 40th anniversary weekend. Worst decision ever made. This place is a scam. Bell crew was money but the rest of the cast were down right rude. Asking front desk for advise or anything was like you were bothering them. Restaurant was the absolute worst food and service I have ever received. Don’t do it save your money. When… Read more
Picked this place for my 40th anniversary weekend. Worst decision ever made. This place is a scam. Bell crew was money but the rest of the cast were down right rude. Asking front desk for advise or anything was like you were bothering them. Restaurant was the absolute worst food and service I have ever received. Don’t do it save your money. When you spend $1k for 2 nights you expect a certain level of service. Word to the manager if they even read these. You never know who is going to walk through your doors. Treat everyone to the level they paid for. You can bet I will get the word out about this place.. Stay away from this place!!! Read less
Image of the Tripadvisor rating Don't waste your money.

Jul 17, 2021 Kathleen B Las Vegas, Nevada

The hotel is very tired looking. They will not make up your room during your stay, but the ridiculous resort fee is still added. The bellman and valet folks are the best part of the place. The front desk clerk, while civil was curt and extremely unfriendly. When this was part of the Hilton Brand it was so much better. I understand it is the same… Read more
The hotel is very tired looking. They will not make up your room during your stay, but the ridiculous resort fee is still added. The bellman and valet folks are the best part of the place. The front desk clerk, while civil was curt and extremely unfriendly. When this was part of the Hilton Brand it was so much better. I understand it is the same owner, he just didn't want to continue with the Embassy Suites franchise. Don't waste your money. Read less
Image of the Tripadvisor rating Great hotel, bitter bell hop

Jul 2, 2021 J5196RQjosephd

Just stayed 4 nights. Lovely accommodations. Would definitely have marked this as a place to stay again if not for a poor experience literally as we were leaving. I’m embarrassed to say we didn’t have any 5s or 10s to tip the bell hop that assisted us with our luggage (if I’d known we had no cash on hand I would have made our kids help carry… Read more
Just stayed 4 nights. Lovely accommodations. Would definitely have marked this as a place to stay again if not for a poor experience literally as we were leaving. I’m embarrassed to say we didn’t have any 5s or 10s to tip the bell hop that assisted us with our luggage (if I’d known we had no cash on hand I would have made our kids help carry luggage and not utilize the bell hop). However, that doesn’t excuse the bell hop calling my wife a C*NT for not tipping him. He thought he was being clever by yelling out “C U Next Tuesday!” as we were driving off. I considered telling my wife to stop the car but since she didn’t recognize the juvenile insult I didn’t want to bring her attention to it. Also not looking to get an otherwise hardworking individual fired just because he was bitter and childish about not getting tipped. However, a disappointing end to an otherwise wonderful stay that will definitely cause us to seek alternative lodging next time we come to Tahoe. Would have given the hotel 5 stars if not for the ending. So just prepare better than me, have cash at check out, and you’ll undoubtedly have a wonderful stay. Read less
Image of the Tripadvisor rating Family vacation

Jun 16, 2021 katier314 Stockton, California

We stayed for 2 nights June 13-15. We were able to check in early. Room was clean. We got the Premium King room which was big enough for a family of 4. Couch pulled out into a bed. Not quite as comfortable as a bed pretty flat mattress on that. We were on the 7th floor nice view of the mountain's. We did the valet parking never had a issue, its… Read more
We stayed for 2 nights June 13-15. We were able to check in early. Room was clean. We got the Premium King room which was big enough for a family of 4. Couch pulled out into a bed. Not quite as comfortable as a bed pretty flat mattress on that. We were on the 7th floor nice view of the mountain's. We did the valet parking never had a issue, its $27 a night. Pros: King bed was comfortable. Room was pretty big. Early check in. Hotel was clean. Staff was extremely nice. Hotel is located within walking distance to everything. Hotel has free breakfast (pancakes, sausage, scrambled eggs, yogurt, cereal) Cons: Low pressure shower head. Due to covid the fitness center and spa were closed. The swimming pool says its heated but it was not probably due to covid. Also they have a happy hour but that was not running so the resort fees were still charged. The breakfast staff during our stay was completely rude. They ran out of to-go boxes both days and since we were eating in our suite we asked to just put another plate ontop of our food so its not exposed while walking back to our rooms. The lady rolled her eyes and said its not a lid then argued with my husband. Went to get our drinks and we asked for 1 empty cup since our room only came with 2 cups the man questioned why we needed a cup. Other then the breakfast staff we had a great stay and would recommend staying here. Read less
Image of the Tripadvisor rating Service is GARBAGE!

Jun 3, 2021 Odyssey562082

Checked in June 2nd and got our room. At first glance noticed the room was great and all appeared to be great. But when I lifted the toilet seat to urinate there were dried bright yellow and dark pee stains on the rim which we made a call to the front desk. We were given a different room. Makes me wonder what other stains and filthy dried… Read more
Checked in June 2nd and got our room. At first glance noticed the room was great and all appeared to be great. But when I lifted the toilet seat to urinate there were dried bright yellow and dark pee stains on the rim which we made a call to the front desk. We were given a different room. Makes me wonder what other stains and filthy dried germs that are lingering unseen. Absolutely FILTHYNESS!! When we go to places and spend the ridiculously exorbitant resort fees we expect standard to be higher than a “motel 6” So to add insult to injury we are given a room with stains on the bed sheets. NOT VERY HAPPY AT ALL at this point. The hotel staff can’t even get the rooms cleaned for their next guests but demand that we wear a mask when we get our breakfast handed to us amd didn’t even supply a mask for us after mandating this. So consequently we didn’t get a breakfast handed to other guests in a covered box being filled from a separate space which accommodates the social distancing I wouldn’t ever go back to this dump of a over rated place again. NOT HAPPY ABOUT SLEEPING ON SOMEONE ELSES FILTH!! Read less