Lake Tahoe Resort Hotel

Heavenly, Lake Tahoe

The hotel

The only all-suite resort in South Lake Tahoe can be found at the base of Heavenly Mountain Resort and right next to the high-speed gondola, making it the perfect location to launch your adventure holiday. Suites offer two rooms in a stylish design, with good facilities and are spacious enough for families to get comfortable in. At Lake Tahoe Resort Hotel, you will find yourself moments from endless activities including golf, ice skating, hiking and biking so it's important to start the day in the best possible way, with a complimentary full American buffet breakfast. To end it in the best possible way too, head to the bar for a well deserved daily happy hour with complimentary snacks!

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Free Shuttle To Slopes
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Free Breakfast
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Adjacent to the high-speed gondola to the Heavenly ski area.

Hotel information

400 suites on 9 floors in 1 building with 4 lifts. All with 2 TVs, high-speed Internet access*, tea/coffee making facilities, wet bar, microwave, iron and board, and hairdryer. 1 King Bed Suites with 1 king-size bed and 1 sofa bed, sleeping maximum 4 adults.

2 Queen Suites offer 2 queen-size beds and 1 sofa bed, sleeping maximum 5 adults.

Double King Size Bed suites offer 2 king-size beds and 1 sofa bed, sleeping maximum 5 adults.

Echo Restaurant and Lounge (lunch and dinner, serving Californian casual cuisine). Indoor heated swimming pool and whirlpool. Fitness room. Room service*. Ski shop. Gift shop. Complimentary ski valet. Laundry service*. Daily happy-hour. Complimentary shuttle to Sierra and Heavenly ski areas. Valet parking $19 per day (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fees includes: - Basic wireless internet - Local/toll free calls - Newspapers in lobby - Fitness center access - Beach pass (seasonal) - Ski/board valet (seasonal). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (287)
  • Very good (343)
  • Average (194)
  • Poor (95)
  • Terrible (90)
Image of the Tripadvisor rating Cancellation sucks

Jul 14, 2020 Cueby

So insensitive that this hotel is inconsiderate on flexibility of cancellation like other hotels because of the Corona. I had to cancel my reservation for July 23rd (10 days prior to the date) due to the surging virus cases and closure of restaurants, malls, family centers etc. I was told they have to follow strict policy of 14 days cancellation… Read more
So insensitive that this hotel is inconsiderate on flexibility of cancellation like other hotels because of the Corona. I had to cancel my reservation for July 23rd (10 days prior to the date) due to the surging virus cases and closure of restaurants, malls, family centers etc. I was told they have to follow strict policy of 14 days cancellation period so they have to charge me $239 cancellation + first night stay fee. I understand I misses the 14 days but with the unpredictable and crucial situation of the ongoing virus, I wish they could be more flexible like other hotels where you can even cancel 24 hours before. Lots of people lost their job or are working less and just need a little bit of get away if possible and having to pay those unused fees is heartbreaking. Read less
Image of the Tripadvisor rating Great Location

Jul 9, 2020 273jessicaf Pittsburg, California

Perfectly located, nice looking on the outside but very, very dated inside. Furtinure in the lobby is very worn. Rooms are spacious and clean and the service was as good. However Bed and pillows were not comfortable.Breakfast was good- portions are large. Very quick walk to the beach and Heavenly Village. Sits next to casinos.
Image of the Tripadvisor rating Dirty room, poor service

Jun 16, 2020 971luizas Oakland, California

My partner and I left our one night booking before spending the night because we did not feel comfortable sleeping there after continuing to notice so much of the room not being cleaned. The floor was not vacuumed, the handles to the bathroom had not been cleaned, and every surface we wiped with the Lysol wipes we brought from home wiped away dirt… Read more
My partner and I left our one night booking before spending the night because we did not feel comfortable sleeping there after continuing to notice so much of the room not being cleaned. The floor was not vacuumed, the handles to the bathroom had not been cleaned, and every surface we wiped with the Lysol wipes we brought from home wiped away dirt including the night stands, lamps, ac unit buttons. There were handprints on the fireplace window. These are all surfaces that should be cleaned between guests. It was stupid of me to continue to wipe things down when things were so clearly dirty. I regret that we didn’t come to reception to discuss our concerns but as we only have one night in Tahoe we wanted to leave to our new hotel after we secured the booking. I took some pictures of the floor that wasn’t vacuumed, stained furniture and pillows (that could be easily removed) and the wipes that came away dirty. I regret I did not take pictures of the surfaces before I wiped everything down. we were not provided a basic level of hygiene that is essential during the times of a pandemic. I also urge you to improve your level of cleaning/disinfecting for the safety of guests. As we left quickly to go to our new hotel, we sent an email and received no response and also tried calling but no one answered. Read less
Image of the Tripadvisor rating Heaven at the Gondola

Mar 22, 2020 Kim E White Springs, Florida, United States

If you are looking to stay at an upscale, convenient and clean resort, the Lake Tahoe Resort Hotel is for you. This is a yummy breakfast every morning, a reasonable happy hour around 5 and friendly and helpful staff to assist with questions about the area. I highly recommend this hotel.
Image of the Tripadvisor rating Terrible Customer Service!

Mar 18, 2020 aprc85

If you want to be charged nearly $400 for a trip you can't take, go ahead and book here! We are military and are unable to travel due to the DOD Travel ban. This would have been our first vacation in over 2 years so we booked the large balcony suite and since we are not allowed to travel we had to cancel and they would not work with us in any way,… Read more
If you want to be charged nearly $400 for a trip you can't take, go ahead and book here! We are military and are unable to travel due to the DOD Travel ban. This would have been our first vacation in over 2 years so we booked the large balcony suite and since we are not allowed to travel we had to cancel and they would not work with us in any way, other than charge us for one full night plus taxes and fees. I wish we had booked a smaller room then at least the charge would have been closer to $150. Alas, now our budget for the next trip will be reduced and this whole situation has left us bitter. We, as well as our children, were so excited for this trip but the hotel treats you as if you just canceled for no reason. Mind you we were still a week away from our check in date when we canceled. Read less