Mont Bleu Resort Casino & Spa

Heavenly, Lake Tahoe

The hotel

With the Sierra Nevada mountains and Lake Tahoe as its backdrop, the Montbleu Resort Casino & Spa is your gateway to a wealth of activities and entertainment. In summer you can enjoy hiking, fishing, river rafting and other pursuits, whilst in winter you you can combine excellent skiing with lively après-ski. At this contemporary resort, you'll find an array of restaurants and bars — from the elegant to the sporty, plus a chic nightclub and a casino. This could just be the hottest ticket in town!

Amenities

  • Bar
  • Ski
  • Spa
  • Hot tub
  • Free Parking
  • Night Club
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Casino

Where is it

A short walk to the high-speed gondola to Heavenly. Ski shuttles to Heavenly, Kirkwood and Sierra Ski areas*.

Hotel information

438 rooms on 17 floors in 1 building with 4 lifts. All have air-conditioning, flat-screen TV, WiFi, coffee maker and hairdryer. Deluxe Rooms have mountain views, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. Smoking rooms (floors 7–15 only) and non-smoking rooms available.

Café del Soul (all day dining, open until 2am Fri–Sat), Ciera (fine dining steak and chophouse, open for dinner Wed–Sun), Fortune restaurant (American-Chinese cuisine and sushi, open for dinner Thu–Sun), MontBleu Café (24-hour coffee and light fare to go). HQ Center Bar (open Thu–Sat), The Zone and Party Pit (sports bar at the casino), Craft Beer Bar (sports bar, closed Tue–Wed) and Opal Ultra Lounge (nightclub). Casino. Indoor heated lagoon-style swimming pool and whirlpool. Spa*. Fitness centre, saunas, whirlpools and steam rooms. Games arcade. WiFi Internet access* available throughout the property. Shopping arcade with ski shop. Entertainment venue for shows and live music. Complimentary self-parking and valet parking.

*Denotes local charge.

Please note: A resort fee of $19.99 plus tax per room, per day is payable locally. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (428)
  • Very good (342)
  • Average (246)
  • Poor (182)
  • Terrible (180)
Image of the Tripadvisor rating Fun getaway

Apr 9, 2021 MellowMommy Sebastopol, California

We love the MontBleu! ...stay there most every time we're in Tahoe! Mid-week you can usually find great rates. We love the pool area...great for families, or couples (when we don't have our kids...we treat ourselves to the spa with steam room & hot tub...otherwise the larger hot tub in the pool area is fun too. We recently stayed here on a "girls… Read more
We love the MontBleu! ...stay there most every time we're in Tahoe! Mid-week you can usually find great rates. We love the pool area...great for families, or couples (when we don't have our kids...we treat ourselves to the spa with steam room & hot tub...otherwise the larger hot tub in the pool area is fun too. We recently stayed here on a "girls getaway" ... deluxe with a view, a nice treat! :-) Read less
Image of the Tripadvisor rating "You can put lipstick on a pig, but it's still a pig."

Mar 17, 2021 N853RPadamc

For the halfway discerning traveler, the truth (the pig) becomes apparent when you stay here, despite the nice facade they put on. 1) The pool area smells like urine. No, it's not coming from the water itself. That would be pretty ridiculous. They use a sufficient amount of chlorine in the water. The water is like any other public pool. The old,… Read more
For the halfway discerning traveler, the truth (the pig) becomes apparent when you stay here, despite the nice facade they put on. 1) The pool area smells like urine. No, it's not coming from the water itself. That would be pretty ridiculous. They use a sufficient amount of chlorine in the water. The water is like any other public pool. The old, or "set-in" urine smell is coming from the flooring around the pool. The flooring material they use is this soft, porous material that they obviously do not sufficiently clean. A toddler or two must have peed on it, and the hotel simply doesn't clean it properly. In all honesty, it reeks. One side of the pool is where it's particularly bad. If the owner is going to respond to me here, I sure hope he/she doesn't try to gaslight me by saying what I was smelling was not urine. I know what old, set-in urine smells like.  2) When I got in the pool, I realized I had a band aid on my foot, so I took it off and placed it by the side of the pool with the intention of throwing it away when I got out of the pool. I forgot to throw it away, my bad, but guess what was still there the next day? And to see if they would clean it that 2nd day, I left it there again. The 3rd day - still there. Obviously nobody goes around the pool to clean the floor, neither to pick up basics like a worn band aid, nor anything more thorough, to deal with the soaked-in urine smell. Awesome.  3) One of the women who works at the pool was nice enough. The other, completely rude. No warmth. No friendliness. No smile. Nothing. You get the clear idea that she utterly hates her job (and probably hates all the tourists/guests too).  4) Unlike every other 4-star hotel I've ever stayed at, there is a bin with towels by the pool. Take what you need. Not here. This hotel acts totally stingy about their towels in the pool area. They will only give you the exact number you need for the persons who are planning to swim, no more. And there is a sign, "leave pool towels in this blue bin." God for bid you want to keep the towel around your body when you walk back to the room because you are cold.  5) I understand kids should be able to play in the pool, I'm not some grumpy old man. But is there a limit? If kids are screaming at the top of their lungs, does this affect the people who might want to be relaxing around the pool, maybe getting some work done on their laptop? I tried to relax, get some work done on my laptop, only to hear nothing but children screaming at the tops of their lungs. This went on for 30 minutes before I finally got my girls and left the pool area. So, don't necessarily plan on relaxing around the pool here.  6) Not enough pillows on the beds. I requested 2 more, and they brought these lousy, lumpy pillows to my room.  7) Every time I dialed 0 to get someone from guest services, the line was busy, and nobody ever picked it up. I hung up each time after waiting at least 5 minutes.  8) Yes, the rooms are sufficiently clean and were recently modernized. But when they modernized it, why didn't the install pay-per view movies? You only get regular channels. So, bring games or other things to do in the night because watching movies is out of the question.  9) I needed 20s to use the arcade with my daughters. I only had 100 dollar bills on me. The arcade machine gives you tokens, and you aren't going to get any with a 100 dollar bill. The largest bill it takes is a 20. So I went to the ATM machine to pull out 20s. I pulled out 200 dollars. Every ATM machine I've ever used spits out 20 dollar bills. Not this one. It gave me two 100-dollar bills. Why didn't it warn me "this only gives 100 dollar bills"? Like I said, I already had 100 dollar bills, I didn't need more. After charging me $6.50 to use the ATM, I was back in square one, with 100 dollar bills. So, I walked with my daughters over to the casino cashier to change a 100 for five 20's. The cashier very rudely told me how the girls could not be standing there in the casino. I explained I just needed the 20s and we would immediately walk back over towards the arcade. She would not accept that explanation. She would not help me. Frustrated, I told my daughters to stand around the corner out of her view. With a major attitude, she then gave me the 20s. But guess what happened in that instant? A security guard came up and started giving me an attitude about my girls standing where they were standing. I said "it was just for 5 seconds while I exchanged some bills." (Yes, there was frustration in my voice.) He then told me how it's Nevada state law and that I shouldn't be disrespectful. Okay. First of all, I wasn't disrespectful, only a bit frustrated. Second, had the ATM machine just given me 20s like most ATMs do, I wouldn't be in this position at all. Third, though it is state law, there is something called OVER-INTERPRETING the law. I'm certain that had a Nevada state trooper been standing there witnessing the whole thing, he would not have cared that my girls stood there for 5 seconds to wait for me to change some bills. Note to hotel: when your security people over-interpret the law, you just end up harassing your own guests.  10) All in all, this place just sort of gave me the willies. It feels like they are looking for every dumb little way they can to save a couple bucks while nickel and diming you, the guest. Not returning.  Read less
Image of the Tripadvisor rating Great location and pool

Feb 27, 2021 Dinoalita Camino, California

I was a little worried due to the recent bad reviews but decided to book anyway because of the pool. I’m VERY glad we did! I’m a little skeptical now of the reviews and kind of wonder if they are legitimate or an attempt to devalue this place. Upon check-in and throughout our stay the staff was amazingly friendly and accommodating. There is no… Read more
I was a little worried due to the recent bad reviews but decided to book anyway because of the pool. I’m VERY glad we did! I’m a little skeptical now of the reviews and kind of wonder if they are legitimate or an attempt to devalue this place. Upon check-in and throughout our stay the staff was amazingly friendly and accommodating. There is no pull out couch in the king room. They provided us with an extra bed and blankets for our daughter at no additional charge. The hotel is nicely renovated and good value for the rate! Comfortable bed. They do allow smoking so you do smell some smoke at times in the common areas. We got a non-smoking room and it was fine. The shower is huge! The rock pool is really neat and heated. There’s a kids game room. We were there on a Monday night so only the café was open but the food was good and wait staff great. Parking is free with lots of spaces. Very convenient location to heavenly at a good price. They have a ski rental shop right in the hotel which would be very convenient but it was closed the day we were there. We were on the seventh floor facing the lake. It was a nice view but I imagine any view in Tahoe would be great. We also didn’t go to spend a lot of time sitting in the room looking out the windows. We will definitely stay here again. Read less
Image of the Tripadvisor rating Worst hotel we have ever experienced

Feb 8, 2021 G8821SJbeckys

Stay at a different hotel. Don't waste your money here. Dirty, rude, uncomfortable beds, loud crappy air conditioners. They'll lie to you and will not file your complaints, even when it involves your childrens safety.
Image of the Tripadvisor rating Straight dump

Jan 25, 2021 TheChocolateBlanco

Horrible place, rooms are not clean. After they ruined our stay they offered to take 51.57 off the bill which was booked through a booking site online, instead of crediting the card they charged the card the difference on top of what was already paid. Now I have to open a dispute, good thing I kept the receipt. Do yourself a favor and don't stay… Read more
Horrible place, rooms are not clean. After they ruined our stay they offered to take 51.57 off the bill which was booked through a booking site online, instead of crediting the card they charged the card the difference on top of what was already paid. Now I have to open a dispute, good thing I kept the receipt. Do yourself a favor and don't stay at this place, anywhere but there. If you like to breathe in layers of caked dust this is your place! Read less