Mont Bleu Resort Casino & Spa

Heavenly, Lake Tahoe

The hotel

With the Sierra Nevada mountains and Lake Tahoe as its backdrop, the Montbleu Resort Casino & Spa is your gateway to a wealth of activities and entertainment. In summer you can enjoy hiking, fishing, river rafting and other pursuits, whilst in winter you you can combine excellent skiing with lively après-ski. At this contemporary resort, you'll find an array of restaurants and bars — from the elegant to the sporty, plus a chic nightclub and a casino. This could just be the hottest ticket in town!

Amenities

  • Bar
  • Ski
  • Spa
  • Hot tub
  • Free Parking
  • Night Club
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Casino

Where is it

A short walk to the high-speed gondola to Heavenly. Ski shuttles to Heavenly, Kirkwood and Sierra Ski areas*.

Hotel information

438 rooms on 17 floors in 1 building with 4 lifts. All have air-conditioning, flat-screen TV, WiFi, coffee maker and hairdryer. Deluxe Rooms have mountain views, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. Smoking rooms (floors 7–15 only) and non-smoking rooms available.

Café del Soul (all day dining, open until 2am Fri–Sat), Ciera (fine dining steak and chophouse, open for dinner Wed–Sun), Fortune restaurant (American-Chinese cuisine and sushi, open for dinner Thu–Sun), MontBleu Café (24-hour coffee and light fare to go). HQ Center Bar (open Thu–Sat), The Zone and Party Pit (sports bar at the casino), Craft Beer Bar (sports bar, closed Tue–Wed) and Opal Ultra Lounge (nightclub). Casino. Indoor heated lagoon-style swimming pool and whirlpool. Spa*. Fitness centre, saunas, whirlpools and steam rooms. Games arcade. WiFi Internet access* available throughout the property. Shopping arcade with ski shop. Entertainment venue for shows and live music. Complimentary self-parking and valet parking.

*Denotes local charge.

Please note: A resort fee of $19.99 plus tax per room, per day is payable locally. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (428)
  • Very good (344)
  • Average (247)
  • Poor (183)
  • Terrible (185)
Image of the Tripadvisor rating Enjoyed Gambling except for ultra Aggressive pit boss

Jul 5, 2021 AllenS204 Tulsa

Stayed at Harveys, but played here a few times during our weekly stay. On our first occasion, played craps, and was with my 80 year old dad. We were doing ok....just typical up and down. Then, this pit boss (younger white guy, beard, in a suit, could never catch his name) starting giving us a hard time. I have no idea what was happening but… Read more
Stayed at Harveys, but played here a few times during our weekly stay. On our first occasion, played craps, and was with my 80 year old dad. We were doing ok....just typical up and down. Then, this pit boss (younger white guy, beard, in a suit, could never catch his name) starting giving us a hard time. I have no idea what was happening but he was basically yelling at us every time we did not throw the dice exactly as he wanted. At one point he said, Roll dice as i said or leave. It was all bizarre. I think he was hyped up on drugs or something else. He kept hitting his fist on the table was laughing when we left, like he ran us out. We eventually just cashed out. We are diamond plus members at harrahs and have played craps literally 5000 times, and cannot think of one time we have had any issues with the staff. I can rate this as the most bizarre experience. When we left, the lady that cashed us out, under he breath said...”so sorry”. We came back throughout the week, but if that guy was working we would just go back to Harvey or Harrahs or across the street. We hit the spa, and both restaurants and all top notch. the cashier guy (Ken?), was amazing. Too bad this guy ruined it. Not sure why he is in charge.... Read less
Image of the Tripadvisor rating Not Acceptable

Jun 29, 2021 Jonathan B Colorado Springs, Colorado

We had six parties check in for a writers' retreat. Of the six, three had problems with their bill. Each paid in full online but were charged again for the hotel. I wasn't charged again, but I paid for a Sierra Suite but was given a small, two-bed room. I went to ask why, and it took quite a bit of time for me to convince them I had a suite. … Read more
We had six parties check in for a writers' retreat. Of the six, three had problems with their bill. Each paid in full online but were charged again for the hotel. I wasn't charged again, but I paid for a Sierra Suite but was given a small, two-bed room. I went to ask why, and it took quite a bit of time for me to convince them I had a suite. Not even my reservation convinced them. Finally, I was told that they'd sold out the Sierra Suite. I told them to give me any suite as we needed that for the retreat. They made a big deal of giving me a "lakeview" suite. I guess, if you press your head up against the window and crane your neck, you might catch a tiny glimpse of the lake. My suite was two doors down from the elevator, but the constant noise from it made it hard to sleep. I can't imagine what it was like for the room closer to it. The conference table had weird-hight seats. No one in our party was comfortable in them. Even if just used to eat, it would have been awkward. And the table had no outlet. People working like that want to plug in laptops. I called up housekeeping to bring up an extension cord. I was on hold for 17 minutes before I was flat out told no, then the woman said she couldn't hear me and hung up. I went to the front desk, and the guy there, someone new but who had worked in hotels, said of course I could have one. Then he was told no. Later, I realized that one of the lamps had two daisy-chained powerstrips, so yes, they had them. There was no room service. I was told that was because they were keeping us safe from COVID. On the plus side, the suite looked nice, the refridgerator actually kept things cold, the gym was quite good for a hotel gym and had free weights, and the pool was nice. A caveat on the pool, though. I don't think it is safe for little kids. There is no one from the hotel there except for a young lady behind the counter who seemed to be gone more than she was there, and when she was there, was on the phone. There are a couple of spots that are less than 3 1/2 feet deep, but they are like benches which just stop. I think toddlers could easily step off those and into deep water. With the number of people in the pool while I was there, that could result in a tragedy. Read less
Image of the Tripadvisor rating Our room was absolutely disgusting

Jun 26, 2021 R3702BVkristinb

We were excited to check into what we thought was going to be a nice hotel. Our room was absolutely disgusting. The shower did not drain at all. We checked out early because we couldn't stand being in that dirty room any longer. We told the front desk and they offered no apology for the state of the room.
Image of the Tripadvisor rating Disorganized Chaos

Jun 25, 2021 DNDTravlers Carson City, Nevada

When we arrived there were detours to get into parking that we're not very clear. Luckily we knew the area and how to get into the parking garage from the back street. Once we got to the front desk the manager on duty was having an issue with a customer and security was there too. Not the greatest welcome. They were just ending whatever happened… Read more
When we arrived there were detours to get into parking that we're not very clear. Luckily we knew the area and how to get into the parking garage from the back street. Once we got to the front desk the manager on duty was having an issue with a customer and security was there too. Not the greatest welcome. They were just ending whatever happened but the manager on duty yelled at the security guard young man young man and started yelling at him for the way he acted with the customer. But the security guard was showing great customer service the manager on duty was not. After that he went into back office instead of helping us. Meanwhile we were checkedin with a girl who just started and wasn't sure how to check us in let alone make keys. We went up to room and found a double room when we requested a King. So down to the Front Desk we went again. Just to find a line because the manager was on a smoke break and the clerk who had more experience was off looking for him with a problem and only the trainee was working the desk again, with a line of 8 people. Got the room changed went back up and shocker the keys did not work. Back down to desk fir new keys. Finally in room and hungry, never told there is no room service. Tried to order ahead from restaurant downstairs just to be told they were too busy. Ended up getting Door Dash instead. All this kerfuffle meant our one night out for gambling never happened and neither will another stay here. Should have stayed across the street.....oh I forgot we dud make $1.85 because the room was cleaned so thoroughly NOT! Read less
Image of the Tripadvisor rating Nice resort in beautiful area

Jun 19, 2021 ScottD42868 Madison, Alabama

Two negatives - casino is warmer and smokier than the other casinos right there. We kept leaving to go elsewhere. Also, restaurants are rated so poorly we didn't eat there. We confirmed that with those who stay there more often. Other than that all positive. Rooms are nice, clean and we had a great view. There is a massive staff shortage all… Read more
Two negatives - casino is warmer and smokier than the other casinos right there. We kept leaving to go elsewhere. Also, restaurants are rated so poorly we didn't eat there. We confirmed that with those who stay there more often. Other than that all positive. Rooms are nice, clean and we had a great view. There is a massive staff shortage all over Tahoe and they are working long hours. Still, the staff were very nice and helpful. Great to staff right in town and be able to walk most places. The best part is the pool and hot tub. Just wonderful. Lots of good restaurants in walking distance. Short drive to areas to hike in. Read less