The Ridge

Heavenly, Lake Tahoe

The hotel

These stylish, designer-decorated accommodations offer top-class amenities with superb sports facilities, a health club and hot tubs to soothe those aching limbs. Set on an 11-acre resort, there’s a complimentary shuttle to whisk you around, or to take you down to the shores of Lake Tahoe. In summer, as well as on-site activities and swimming, there are hiking trails, beautiful beaches and boating to keep you busy, whilst in winter you are just a quick ride from great skiing, via the Stagecoach Chairlift.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Free Parking
  • Ski In Ski Out
  • Fitness Centre/Gym
  • Internet Access
  • Tennis
  • Restaurant

Where is it

In South Lake Tahoe, with convenient ski in/ski out accommodations to Heavenly's Stagecoach Chairlift via the Hillside Elevator, an 8-passenger transport. Heavenly 'BlueGo' bus service stops at the hotel.

Hotel information

302 rooms and suites in 7 buildings. All rooms offer a TV and DVD, mini-fridge, coffee maker, microwave, small siting area and safe. Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults. 

1-Bedroom Suites have fully equipped kitchen, dining area, 1 king-size bed in bedroom and a queen-size sleeper sofa in living room, sleeping maximum 4 adults.

2-Bedroom Suites have 2 separate bedrooms, sleeping maximum 6 adults.

Hungry Bear restaurant (days and hours of operation vary), The Bear Trap Bar and The Ridge Club Bistro (open for light breakfast, lunch and dinner options). Indoor and outdoor swimming pool and whirlpools. Spa*. Fitness centre. Indoor tennis, raquetball and basketball. Ping pong and billiards room. Video arcade*. Film nights. Grocery store. Gift shop. Kids' club* (3+ years). Complimentary shuttle into town (once per hour till 11:00pm weeknights and midnight on weekends, subject to change). Complimentary self-parking.

This hotel has a resort fee of $39 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Parking - WiFi - Access to on-property activities and services, including fitness centre, skier express, resort shuttles, wine tastings – local phone calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (282)
  • Very good (323)
  • Average (108)
  • Poor (89)
  • Terrible (70)
Image of the Tripadvisor rating Bad customer service

Jan 5, 2021 F5764PKchriss Livermore, California

I’ve been an owner at the ridge for 3 years. For our first stay since since IHG purchased the ridge when my wife checked in the front desk told her they were offering $100 resort credit if ONE of us participated in an update of improvements at the ridge. My wife specifically asked if she would have to attend and was told no, only me (her husband).… Read more
I’ve been an owner at the ridge for 3 years. For our first stay since since IHG purchased the ridge when my wife checked in the front desk told her they were offering $100 resort credit if ONE of us participated in an update of improvements at the ridge. My wife specifically asked if she would have to attend and was told no, only me (her husband). I walked to the front desk a couple days later to inquire about the update. The Jen at the front desk set an appointment for me and told me all i needed to bring was a photo ID. I walked in the snow all the way down to the preview building. I was rudely turned away by the lady checking me in and said that I had to bring my wife. I told her that my wife was in our room watching our 3 kids. She continued to turn me away unless I could bring my wife. This was a complete waste of my time. As an owner at the ridge it is discouraging to deal with rude sales people. I spoke to Jen at the front desk on my way back to my room, she apologized, told me she would pass the message on to the manager of sales, and to expect a phone call. I have received no call from the manager. Since the manager of sales has made no attempt to rectify the situation I believe this poor behavior stems from the sales manager. If IHG really wants to make changes they should clean up the sales department, starting with the manager. Read less
Image of the Tripadvisor rating Disappointed

Jan 3, 2021 pooski2021

WE have been going to the Ridge for 30 years. Since the new owners have taken over, they have reduced their staff. For instants: We did not have a mattress in the sofa bed; we called at 8pm to get a mattress and then again at 9pm and were told they only had 1 person for the whole resort taking care of problems. This is not like The Ridge. They… Read more
WE have been going to the Ridge for 30 years. Since the new owners have taken over, they have reduced their staff. For instants: We did not have a mattress in the sofa bed; we called at 8pm to get a mattress and then again at 9pm and were told they only had 1 person for the whole resort taking care of problems. This is not like The Ridge. They also removed a lot of the kitchen items which were not enough for 6 people. When we went for our update at the sales office we had a lot of questions and they were suppose to get us the information we requested, but Ted and Troy did not get us any inf nor did they call me. From my prospected the resort had declined. The Staff doesn't even know where to catch the bus from the Cascade building,. He was very rude. Read less
Image of the Tripadvisor rating Bistro Restaurant - Excellent all around!

Jan 2, 2021 WmS_13 Simi Valley, California

Checked in & ate our 1st meal at The Bistro! Perfectly cooked Pork Porterhouse with grilled asparagus & Grill Salmon Salad with Corn Salza! Good price compared to Chart House 2 miles away. Looking forward to breakfast! FYI: Happy hour drinks $5 .... loved the Raspberry Lemonade Skyy Vodka ! Bartender Special!
Image of the Tripadvisor rating Great Get Away

Dec 8, 2020 ElizabethSigns San Diego, California

We traveled to The Ridge Tahoe and enjoyed it. The place is showing it's age but is a wonderful location. The hot tubs are older but still do the trick. The rooms furnishings are dated, but still completely functional. I wasn't a fan of the sleep number beds.
Image of the Tripadvisor rating Very pleasant stay

Nov 17, 2020 Linda R Canyon Lake, Texas

The staff was friendly, we just had trouble finding them. Bistro breakfast was excellent. Love the sleep number beds and the granite tub/shower with plenty of hot water and water pressure. My biggest disappointment was visiting during Covid almost everything was closed or shorter hours. Found ourselves driving into town when we would have rather… Read more
The staff was friendly, we just had trouble finding them. Bistro breakfast was excellent. Love the sleep number beds and the granite tub/shower with plenty of hot water and water pressure. My biggest disappointment was visiting during Covid almost everything was closed or shorter hours. Found ourselves driving into town when we would have rather stayed in. Read less