Marriott Park City

We like this place as a family hotel a short shuttle ride from park city mountain and Main Street. Just enough removed from tourist congestion. Recommend concierge accommodations where there is a well stocked food supply and generous hot breakfast. Abundant fruit assortment. Excellent and fresh juices and coffee. Jacuzzi, steam room and exercise area. Small but not busy. Bring footwear because no complimentary slippers or bathrobe. Good dining options nearby if you don’t want to shuttle. Read less

This Sheraton will be much better once they invest in modern renovations. It’s just stuck in a more boring era of basic room design for the masses. I did appreciate the vibrant photos livening up the walls, though it’s still kind of dark. It’s probably a good value but you still need to drive to town or the slopes, and they have shuttles to get you there. The staff is great, highly attentive and helpful. It’s close to 3.5 than 3 stars, but not quite worthy of 4. Read less

The atrium is like a sauna and the meeting rooms were like a refrigerator. My room was also too warm despite changing the thermostat. The window opened to the interior over the pool so the air out there was even warmer. The food service food was pretty awful too. A strange thing about the room...there was one hook in the bathroom to hang a towel. No where for a second person or for hand towels. My shower also leaked all over the floor. The staff was pleasant but can’t think of anything else that was redeeming. Read less

Booked a ski trip on very short notice. Settled on the Sheraton from few options. Very lucky choice. Literally everyone working there was extremely attentive, hospitable, pleasant and went above and beyond - front desk personnel, bellmen, house keeping, restaurant and lounge staff and shuttle drivers, hope I'm not leaving anyone out. Management should be very proud of this group. Usually try to find ski in/ski out accommodations, but when I return to Deer Valley or Park City I'll return to the Sheraton. Read less

I booked our rooms using the Marriott.com website. We were planning a ski holiday in Park City and I booked a King Room with Concierge Lounge Access. The website room description says that this room has a tub/shower combination, and a 15 sq ft balcony. We checked in at about 4pm and found that our room did not have a bathtub and did not have a balcony. I questioned this at reception and I was told that we couldn’t have a bathtub, as only 30% of the rooms have bathtubs and none was available. After a day skiing, there is nothing better than a soak in a nice bath, so I was disappointed that the Marriott website was misleading. The window of our room faced an enclosed pool area, which included a hot-tub. This meant that the room air had a strong chlorine smell, which could not be removed as there was no window to the outside. There were many small defects with the room- eg the bracket for the shower handle had become detached from the shower wall, there were no towel rails in the bathroom meaning that hand towels etc had to be left draped over the basin; the aircon was too cold for the first few days of our stay, then too hot for the last few days; and the room lights and bedside lamps provided no light whatsoever over the bed, so it was impossible to read in bed. House keeping was a bit haphazard. Variously no shower cap, no shampoo and conditioner, no face cloths, and the cleaning cloths left behind. Its difficult to leave a tip for this level of service. On the plus side the room has a Keurig coffee machine which made good coffee. Room slippers were provided on request. The room was very spacious. The shuttle bus service to the ski field works well. The undercover parking garage was great when it snowed. There is a coin laundry. I was a bit naïve in thinking that the Concierge Lounge would be like other Marriott lounges that I have experienced. Sheraton Park City is very favourably priced compared to high end hotels in Park City and I think I was expecting too much for the price (average $550 per night for us). The lounge provided a buffet breakfast that Americans would expect- bacon, sausages, omelette, etc, but there were not enough tables for all the guests, and no organisation to assist with this. It was like a table scramble at a shopping centre food court. The lounge also provides soft drinks and nuts in the afternoon, one hot appetiser item (like crumbed artichoke) and one dessert item (like brownies, or cheesecake) in the evening. On check out I was annoyed that an extra $20 facility fee (to cover the cost of the pool, hot tub and parking etc) was charged each day, plus an extra $40 -$50 tax was added, including a tax on the facility fee. These fees are listed on the Marriott website, but as they are not optional, I don’t know why they are not included in the advertised room charge. I think the Sheraton provides a standard of amenity and service consistent with its prices, but I’m not sure I would stay here again. Read less