Palomar Phoenix CityScape a Kimpton Hotel

Phoenix, Arizona

The hotel

Anything but ‘spit and sawdust’, Palomar Phoenix CityScape is far from the city’s Wild West origins – in fact, it’s a byword for boutique. Each floor opens up a new luxury. Downstairs, your hosts greet you with complimentary hot drinks each morning, and a wine hour each night. The second floor gastropub, Blue Hound Kitchen & Cocktails, has a menu pairing small seasonal plates, ideal for sharing, with original cocktails and carefully curated wines and beers. And the third floor rooftop space gives you a stunning pool, a seriously smart lounge bar, and views over downtown Phoenix. When you’re ready to step out and explore it, you’re perfectly positioned in CityScape, the hotspot for all that’s happening in the city, and by EŌS Fitness, where you get free entry.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Bicycle Rental
  • Restaurant

Where is it

In downtown Phoenix’s buzzing CityScape zone, the hotel is surrounded by some of the city’s best dining, shopping and entertainment venues. It’s also just a block from Talking Stick Resort Arena and five blocks from Chase Field, if you’re coming for the sports. For culture, you’ve got theatres and the Arizona Science Center within a mile of the hotel.

Hotel information

All with JBL Bluetooth speaker/station, WiFi*, minibar*, yoga mat, hairdryer, iron and board, bathrobes, and umbrella; fridge available on request. King rooms have a glass walk-in shower. Deluxe Guest Rooms have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

Skyline Guest Rooms have city and mountain views, and 1 king-size or 2 queen-size beds, sleeping maximum 2 adults.

Grand Skyline Guest Rooms have Phoenix views, and 2 queen-size beds, sleeping maximum 4 adults.

Blue Hound Kitchen & Cocktails (American gastropub, daily lunch and dinner and weekday happy hours). LUSTRE Rooftop Bar (open-air, cocktails, live afternoon entertainment). Evening wine hour (hosted, 5:00pm-6:00pm). Morning coffee and tea service. 24-hour room service*. Heated rooftop pool. EŌS Fitness (free access, by hotel). Full-service rePose Salon & Spa*. In-room spa services*. Kimpton-bespoke bicycles (first come, first served). Kimpton Kids program* (with features like a welcome gift, optional ‘Guppy Love’ fish bowl in room, child-friendly dining, kids’ amenities like mini animal-print bathrobes, hula hoops in fitness rooms, babysitting, cribs, equipment rental from strollers to scooters, and child safety kits from nightlights to playpens). WiFi*. ‘Forgot It? We’ve Got It’ service (for essential travel items from mobile chargers to hair straighteners). Concierge service. Same day laundry/dry cleaning services*. Self-parking $20 plus tax per night (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (966)
  • Very good (281)
  • Average (63)
  • Poor (40)
  • Terrible (25)
Image of the Tripadvisor rating New and stylish

Jan 19, 2020 JimRiesterer Edina, Minnesota

A brand new Kimpton in downtown Phoenix in the center of things sharing a sparkling high rise building with condos. We stayed for two nights in January for a mini winter break from snow and cold. We had a corner king on the 5th floor. Like other Kimptons we’ve visited, the Palomar has a young hip vibe with pulsing music and a young staff. … Read more
A brand new Kimpton in downtown Phoenix in the center of things sharing a sparkling high rise building with condos. We stayed for two nights in January for a mini winter break from snow and cold. We had a corner king on the 5th floor. Like other Kimptons we’ve visited, the Palomar has a young hip vibe with pulsing music and a young staff. There’s also a nice pool on the third floor along with a poolside bar (Lustre) and a restaurant. Our room had modern furnishings but wasn’t as interesting design-wise as some of their other properties we’ve visited in Portland or Palm Springs. this one seemed much more subdued in character. The bathroom was grand in size but surprisingly had only a single vanity (one demerit) and the shower didn’t have a door, just partial glass wall so water tender to spray out into the room-I found this design shortcut slightly annoying as instead of a warm cozy delight it’s more like showering in a drafty locker room. As with all the kimptons, I’m always pleased with the friendly attentive service at the front desk and valet stand. Whoever is in charge of hiring these front of house spots knows what they are doing. The front desk person commented on my notation of my wife’s birthday and later, when we got back, there was a bottle of sparkling wine in the room which was thoughtful. My wife liked the bed and their were plenty of pillows too. Location-wise this would be a great spot if attending an event at one of the nearby arenas and stadiums, otherwise the here wasn’t too much of note. There’s a Frys (grocery) across the street and a CVS one block up which came in handy too. Bottom line, nice new hotel with a great staff. Read less
Image of the Tripadvisor rating Perfect stay

Jan 16, 2020 sdesgagne Montreal, Canada

From check-in (nicest scent in the lobby) to check-out, this Kimpton hotel answered all our expectations. It has it all, attentive employees (Sierra’s one of them with great attitude and smile), fantastic location, excellent restaurant for all meals, comfy beds and amenities. Thank you all! We’ll be back!
Image of the Tripadvisor rating Not worth the money!

Jan 13, 2020 Steve-O1974 Astoria, Queens

Let’s start with the positives. The location is excellent and the staff at the front desk was welcoming and very pleasant to interact with. I really appreciated the service aspect of this hotel. The free coffee on the second floor was delicious and a nice touch. But the hotel itself has an artificial scent that is so overpowering and unpleasant… Read more
Let’s start with the positives. The location is excellent and the staff at the front desk was welcoming and very pleasant to interact with. I really appreciated the service aspect of this hotel. The free coffee on the second floor was delicious and a nice touch. But the hotel itself has an artificial scent that is so overpowering and unpleasant that I wanted to spend as little time in the lobby/hallway/common areas as possible. I hope management sees this comment and completely eliminates that foul citrusy scent from its hotel profile. I haven’t experienced anything like it (at least in the United States). The other thing I wanted to mention was the noise. As other commenters have remarked, there is a very loud ice skating rink down below the hotel and the music they play, combined with the acoustics, makes relaxing in your room virtually impossible. Guests should remember to pack earplugs, just for sitting in the room. The skating ends at 11 pm so it doesn’t interfere with sleeping as much, but this is a definite strike against a $300/night hotel. Which brings me to my final gripe: the bottled water scam. You’d think that at $300 bucks a night they could manage free water in the room. But no, in order to get free water you have to agree to completely give up HOUSEKEEPING for the duration of your stay. It’s a total scam, and beneath the dignity of a so-called upscale hotel. How about housekeeping and free water? Other nice hotels manage to do it, I don’t see why Kimpton cannot. I can’t imagine it would make a dent in the bottom line, especially considering the price of a nights stay here. Overall, I had higher expectations for Kimpton hotels. Hopefully they can rethink a few of their approaches to hospitality to make it more customer friendly for future guests. Read less
Image of the Tripadvisor rating Room Didn't Meet Expectations

Jan 9, 2020 Natalie D

I'll start by saying that the customer service was great! From valet, to check in to room service. However, it was the Corner Suite that was disappointing. The suite is spacious and upon walking in, I was impressed by the city views. I was also impressed by the very large shower with Japanese soaking tub. But that's where I stopped being impressed… Read more
I'll start by saying that the customer service was great! From valet, to check in to room service. However, it was the Corner Suite that was disappointing. The suite is spacious and upon walking in, I was impressed by the city views. I was also impressed by the very large shower with Japanese soaking tub. But that's where I stopped being impressed I went to relax on the living room sofa and it truly felt like outdoor patio furniture. It was vinyl (no I'm not kidding) and the cushions were sunken in making the seating uneven on parts of the sectional. Let's not mention, how cold and uncomfortable to the skin this vinyl was. I opted to watch TV from the bedroom instead. I decided to use the amazing soaking tub to relax before bed, I slipped on the bath robe provided and whoa, there was a huge hole in the middle of the sleeve. How was this missed, and why was it made available for use instead of tossed? Ok, no big deal right? Until I got into bed...a couple things I noticed. The black stitching that borders the top of the white comforter was terribly frayed and/or missing. The pillows were lumpy and felt like they were filled with large foam beads. And sadly, the mattress was probably one of the most uncomfortable hotel mattresses I've slept on in quite a while. Then there's room service for breakfast. Upon several other things, I ordered a side of breakfast potatoes. I was told by the woman who took the order that the potatoes were roasted with peppers. Well, not only did the potatoes NOT have peppers or onions or anything of the such, they were lukewarm and very dry. This hotel is centrally located Downtown, so I was very surprised at the lack of attention to detail that I experienced. So bottom line, I'd give service 4 stars but accommodations 2.5. Read less
Image of the Tripadvisor rating Brilliant stay... best hotel in downtown Phoenix!

Jan 5, 2020 nickrH1236NQ West Hollywood, California

I had the recent delight of a return visit to the Kimpton Phoenix Palomar where I have stayed previously. I was there for the college football playoffs, and could not have had a better stay. The location itself is prime- you are within walking distance to all of the vibrant day and nightlife that downtown Phoenix is building its reputation on-… Read more
I had the recent delight of a return visit to the Kimpton Phoenix Palomar where I have stayed previously. I was there for the college football playoffs, and could not have had a better stay. The location itself is prime- you are within walking distance to all of the vibrant day and nightlife that downtown Phoenix is building its reputation on- definitely in the heart of everything. A special shout out to Lauren at the front desk for the terrific welcome, follow up with a text message to make sure that I was happy with my room (which was amazing!), and then who also made sure to invite me back when I was departing. I definitely felt like one of the family- thank you, Lauren! The views from the room are some of the very best in Phoenix, and the design felt extremely fresh as if the room had been recently renovated. The bathroom, with a combo shower and soak tub, was spacious, well lit, and overall stunning. I can’t forget to mention some of my great experiences at Blue Hound, the restaurant at the Palomar, as well. We had some great cocktails, a NY strip and the spinach brûlée at the bar on our first night- I highly recommend both for dinner. Then, I discovered on the next morning that the brunch was extraordinarily enticing as well... egg & pork belly tacos (simply wow), the ancho coffee brisket hash (very tasty and thankfully lighter than anticipated), all paired with some incredible bloody Mary’s- I’ve never had one with bourbon (called the Frontier) before, but it won’t be my last. The service in the restaurant and bar, while I do not recall their names, was also very friendly and attentive. Many thanks again to Lauren, Nate, Jeremy, and the rest of the team at Kimpton Phoenix Palomar... I can’t wait to go back! Read less