Grotto Bay Beach Resort Bermuda

Bermuda, USA

The hotel

Grotto Bay Beach is scattered over 21-acres, sloping down to the water’s edge and three beautiful private beaches. Lazy days spent by the poolside are definitely an option but there are also plenty of activities to get involved with, including tennis and water sports galore. Golf enthusiasts are also in for a treat – the resort is just five minutes from two of Bermuda’s finest championship courses. Regular public transport stopping just outside the front gate is handy if you want to go sightseeing, or hire a bike from reception and pedal your way round. Very family friendly, rooms are spacious and well equipped with children spending time in the water or in the playground. There is dining aplenty at either the Hibiscus Dining Room or the Palm Court, both serving buffet delights as well as a la carte. Afterwards, bask in warm tropical breezes on one of the terraces surrounding the Great House or head to the nightclub, spinning the latest tunes, to dance the rest of the evening away.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Restaurant

Where is it

On a lush tropical estate, along the waters edge in Bailey's Bay, with public transport stopping at the front gate.

Hotel information

201 rooms divided between main building and annexe. All of which are air-conditioned with balcony, satellite TV, telephone, mini-fridge, tea/coffee maker, safe, hairdryer and iron and board. Double Ocean View Superior Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All Inclusive option: Available at a supplement.

Ocean View Deluxe Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

Restaurant, bar and cafe. Poolside snack bar. Swimming pool and hot tub. Spa*. Fitness centre. Canoeing, diving, sailing and windsurfing*. Complimentary WiFi. Laundry/dry-cleaning service*. Room service*. 24-hour reception.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1520)
  • Very good (1140)
  • Average (328)
  • Poor (130)
  • Terrible (92)
Image of the Tripadvisor rating AHHmazing! We will be returning to Grotto Bay

Jul 20, 2019 melliez2015 Detroit, Michigan

This was our first time to Bermuda and we stayed at Grotto Bay for 11 days (July 4-July 15) and were totally satisfied. Our room was clean and had everything we needed, including a nice view of the bay. We did the all-inclusive package, which we would highly recommend. The food and drinks are all included along with a bus/ferry pass and the… Read more
This was our first time to Bermuda and we stayed at Grotto Bay for 11 days (July 4-July 15) and were totally satisfied. Our room was clean and had everything we needed, including a nice view of the bay. We did the all-inclusive package, which we would highly recommend. The food and drinks are all included along with a bus/ferry pass and the beach rentals (snorkel gear, kayaks and SUPs). The breakfast buffet had something for everyone and they switch some of the things off. The beach grill was great for lunch, and dinner was a choice between two restaurants. We enjoyed the food and only ate off site for a lunch while we were out. While there we did enjoy the Spa and had a couples massage. The spa in the caves was so unique, I loved it! You could hear the dripping water, it was so relaxing. I am so glad we did that. Also, there are caves right on sight that you can go into and swim. The water is a bit cool but so refreshing after a long hot day at the beach. The staff were all very accommodating and were eager to meet our every need, but there was one server that made our stay, Liviu! He was AHHHmazing! Liviu has the best personality, he is funny and witty, is very personable and took his time to get to know us. He went above and beyond and superceeded what was expected. We never had an empty glass! All and all our stay was great. We met some awesome people! We will return! Read less
Image of the Tripadvisor rating Fabulous Vacation

Jul 18, 2019 atleast4stars Cinnaminson, New Jersey

My husband and I enjoyed the 4 nights we spent at the Grotto Bay. We loved the all inclusive supplement. The food was delicious at the resort. Bermuda’s transportation system allows for easy access to visit many interesting places on the island. We enjoyed kayaking off the beach and using the fitness center. We are already planning a return trip!
Image of the Tripadvisor rating Fantastic vacation with a few minor tweaks needed

Jul 17, 2019 Jacob S

This was my first time travelling to Bermuda, had a fantastic 5 night stay at Grotto Bay with wife and 8 year old son. Next time we'll do more exploring of the island, this time we left Grotto bay only once - to visit the Crystal Caves. We were on the all inclusive plan which overall I felt was a good value, when you factor in all meals plus… Read more
This was my first time travelling to Bermuda, had a fantastic 5 night stay at Grotto Bay with wife and 8 year old son. Next time we'll do more exploring of the island, this time we left Grotto bay only once - to visit the Crystal Caves. We were on the all inclusive plan which overall I felt was a good value, when you factor in all meals plus unlimited drinks including alcohol and bottled water. The room was very nice, clean and the AC kept things nice and cool at night. Bathroom and shower worked well, nothing spectacular but very functional. The building our room was well situated close to the Great House as well as the pool and beach. The majority of our stay was spent in three places....1 - pool, including swim-up bar seating. 2- the main beach area including a small floating "water park" consisting of a trampoline, slide, swing etc. 3 - a cove off to the side of the main beach where you swim with small and large fish. This especially interested my son who put his goggles on and spent hours in the cove observing the fish. Maybe next time he'll try snorkeling. The all inclusive also came with rentals of some beach gear like floaties and a kayak we used for a short time. Basically these activities were enough for our stay, and each day was wonderful. In addition to the crystal caves which are a 5 minute walk from Grotto Bay, we checked out and took a dip in the cave on the grotto bay grounds. The water is freezing but worth it to see and try. Overall the staff was friendly and accommodating. I have seen comments from some other people about getting attitude. I would say, in all honesty, that in comparison to some other island resorts I've visited, the vibe is a little different. It's hard to explain, the staff does not pour on the charm super thick about how wonderful you are and what a pleasure it is to serve you, and there is a sometimes a bit of humor/sarcasm you might not expect. I'll give you an example, but this is only one, I went to the front desk and asked the woman working there how she was before moving on to what I needed. In complete deadpan she responded "not as good as you, since you're on vacation and I'm working." I'm 99% sure this was her way of being funny, I was not offended nor did I really think it was that funny. So again people were nice and helpful, I would not say they bent over backwards but that's not something I need. There are however two areas I feel should be addressed and prevented me from rating 5 stars. I would have done 4.5 if I could. First off, the main beach area where you have to walk through contains large dangerous rocks in the ground you can step on and hurt yourself. No I am not talking about rocks in the water, I'm talking about right when you step off the stairs leading to the beach, if you're not careful you can cut yourself. Which is precisely what happened to me and a chunk of skin came off my toe. Luckily I was ok, I was provided a first aid kit at the front desk. I would have preferred if there was an onsite doctor to take a look, but I was told my only option was to go to ER. Luckily I was able to avoid that and it did not interfere with the rest of my trip. I cannot think of any reason why grotto bay would not excavate these rocks on the beach for the safety of their guests, perhaps someone can enlighten me? Along the same lines, at the end of the beach is where you rent equipment, to get to the shack you have to walk up (normally barefoot) over a bunch of smooth rock and driveway, there should be steps and a handrail installed. It seems like these are very minor and inexpensive changes that would make a big difference. The other area that could use improvement is the dinner experience. The food at Grotto bay is certainly delicious and of high quality. No complaints about the breakfast buffet or the lunch served poolside. I loved the lunch menu including the Beyond Burger which I had almost every day. At Grotto Bay dinner starts at 6:30pm. I personally find this to be too late, especially for families with younger children. It would be an improvement for the restaurant to open for dinner at 5/5:30. There are two restaurants right next to each other, but you can order from either menu. We chose to eat each night at the casual one. Frankly, while I reiterate the food was very good, I don't feel there was enough variety even with both dinner menus. I may be on the picky/restrictive side as far as what I'm looking for, right now I'm not eating red meat or pasta and I don't eat fish. So there were maybe a 1-2 entrees that appealed to me. I know you have to strike a balance but more choices would have made me happy. Even having the poolside lunch menu also available at dinner would have been good. I actually asked if I could order the Beyond Burger at dinner one evening but it was not available. Bottom line we had a great time and hope to come back next year. Read less
Image of the Tripadvisor rating Honeymoon/Anniversary Vacation

Jul 16, 2019 WECKLITOS Westbury, New York

Overall we would give this a 4.9 star rating. Our room wasn’t ready until 3 PM. We requested a king size bed but when we got to our first assigned room at 1:00 it was 2 double beds. We called the front desk immediately and they began the process of getting us our king size bed room. From that point it all got GREAT. food, drink & service & air… Read more
Overall we would give this a 4.9 star rating. Our room wasn’t ready until 3 PM. We requested a king size bed but when we got to our first assigned room at 1:00 it was 2 double beds. We called the front desk immediately and they began the process of getting us our king size bed room. From that point it all got GREAT. food, drink & service & air conditioning ***** 5 Stars. The Barbecues are EXCELLENT. This is a family resort, if you are looking for a quite time at the pool or beach this is not the place for you. The only other bit of advise or comment that we can make is that there are ALOT of steps to walk getting from the main building where the restaurants are to the pool, beach & pool/beach bar. There is a swim up bar in the pool but at no time could we get a drink there. You do have an option to walk down a semi step path that we found much easier to navigate. Our All Inclusive stay was well worth it. Grotto Bay Resort is a 5-7 minute ride from the airport. We utilized the included transportation passes for both buses and ferries. The buses stop just outside of the property which is the equivalent of a 2 block walk from the hotel entrance. You can get any where on the island with this transportation. Read less
Image of the Tripadvisor rating Multi-generational vacation at Grotto Bay

Jul 15, 2019 79emg Delta, Canada

My family stayed here for the 7 night all-inclusive plan. We had kids, parents and grandparents. Everyone enjoyed themselves. Meals were excellent, service was great and the facilities are clean. We enjoyed the beach! There is equipment available at the dive shop - kayaks, paddle boards etc. Overall, it was a great family vacation.