Intercontinental Boston

Boston, USA

Virgin rating

The hotel

There's no better location which best captures Boston's history, culture and contemporary style other than the inner harbor and at the stylish Intercontinental, you'll find yourself right at the heart of the action. Quincy Market, the North End and Chinatown are all just moments away and if you're looking to delve a little deeper into Boston's revolutionary past then the hotel overlooks the Tea Party museum and Freedom Trail. Boston is extremely easy to navigate on foot and promises a wide range of restaurants, cafés and bars however, with 2 awesome Intercontinental options onsite, featuring: French and Caribbean rum and champers, you may find yourself slightly spoiled for choice. After a good day's stroll there's no better way to rest and revive than at the Intercontinental's 24-hour Health Club where you'll find a heated lap pool, state-of-the-art gym and relaxing steam room to help you ease into the evening. Finally, if it's a jolly good pampering that you're after (and why not?) then SPA Intercontinental promises: massages, treatments and beauty therapies aplenty.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located on Boston's historic Waterfront and steps away from the Boston Tea Party Museum. Transfer time from Boston Logan International Airport: 20 minutes.

Hotel information

424 rooms and suites on 12 floors in 1 building with 4 lifts. All with air-conditioning, cable TV, coffee maker, mini-bar*, Keurig K-cup coffee machine, agraria bath amenities, hairdryer and iron and board. Deluxe Rooms are 420 sq ft and have floor-to-ceiling windows and marble bathroom with glass shower and separate soaking tub, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe City View Rooms have 1 king-size or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Water View Rooms overlook the harbour and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Rooms are 420 sq ft and have river and city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Miel "Brasserie Provençale" (French cuisine), RumBa Rum and Champagne Bar and VODKABA. Health Club with swimming pool, gym with cardio-equipment. SPA InterContinental® Boston*. 24-hour room service*. Concierge. Laundry/dry-cleaning service*. Water taxi service*. Complimentary WiFi. Valet parking available* (payable locally, subject to change).

*Denotes local charge.

Please note: minimum check-in age is 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4054)
  • Very good (1114)
  • Average (278)
  • Poor (97)
  • Terrible (101)
Image of the Tripadvisor rating Maxx was amazing, thank you for going above & beyond

May 16, 2022 ricardovT2822YK

This was my first time staying at the intercontinental in Boston. The Front Desk Supervisor, Maxx, went above and beyond to make sure our reservations and accommodations worked for us. The entire hotel staff was great. Will definitely stay again!
Image of the Tripadvisor rating Had the best experience here, highly recommend!

May 3, 2022 Freida G

Had a wonderful experience which began while making reservations. Front Desk Supervisor, Guarav Bashyal, went above and beyond to make sure our reservations and accommodations worked for our family. Entire hotel staff was great. Will definitely stay again!
Image of the Tripadvisor rating Above and Beyond for a Daughter's Birthday

Apr 29, 2022 Alea T

I have to give such a shoutout to the amazing staff at the InterContinental, especially Francesca on the front desk. It was my daughter's 4th birthday and when she told the front desk staff they upgraded us to a suite with a beautiful view of the water. The suite was huge, had both a soaking tub and a shower, and the most comfortable bed. And that… Read more
I have to give such a shoutout to the amazing staff at the InterContinental, especially Francesca on the front desk. It was my daughter's 4th birthday and when she told the front desk staff they upgraded us to a suite with a beautiful view of the water. The suite was huge, had both a soaking tub and a shower, and the most comfortable bed. And that was just the beginning! They sent up a special chocolate cake for her, and checked in to make sure her stay was magical. We ordered room service and the attendant was delightful, the food was delicious, and everything arrived in under 25 minutes. They truly went above and beyond for us. The hotel itself is beautiful, conveniently located to both the Children's Museum and the Aquarium, and the restaurant served a great breakfast (especially the chocolate chip pancakes) in a lovely setting. There's nothing like seeing a fancy hotel through the eyes of a child, and my daughter kept exclaiming how "shiny and beautiful and clean and sparkly" everything was. I cannot thank the InterContinental staff enough -- you made my daughter's year! Read less
Image of the Tripadvisor rating Do not stay at any IHG hotel and certainly do not stay here.

Apr 27, 2022 Y T Los Angeles, California

Do NOT stay here. We booked a King Classic Fort Point Channel View. The room is tiny, cramped and looks very very dated and not clean at all. When we checked in and requested a high floor, we were told “this is all we have” and assigned the 6th floor, which overlooked the roof of the hotel driveway. Service at reception during check-in was… Read more
Do NOT stay here. We booked a King Classic Fort Point Channel View. The room is tiny, cramped and looks very very dated and not clean at all. When we checked in and requested a high floor, we were told “this is all we have” and assigned the 6th floor, which overlooked the roof of the hotel driveway. Service at reception during check-in was impatient and unhelpful. Basically as a Platinum Elite member, there are NO benefits. I’d have stayed at a Hyatt instead if not for a conference - at least the Hyatt is better at taking care of it’s loyal customers. For more than $460 a night these rooms are not worth it at all. And these were advertised as “renovated rooms”. Read less
Image of the Tripadvisor rating Love the upgrade

Apr 22, 2022 AnthonyDB Kingston upon Thames, United Kingdom

I was here for the Boston marathon, with the room booked through the BAA partner. As a platinum member I was offered an upgrade, but warned the room didn't have a view. However, if I could wait a few hours I would get a room with s view. A no brainer, and it was worth the wait (943). The room was large and well laid out. After the marathon I could… Read more
I was here for the Boston marathon, with the room booked through the BAA partner. As a platinum member I was offered an upgrade, but warned the room didn't have a view. However, if I could wait a few hours I would get a room with s view. A no brainer, and it was worth the wait (943). The room was large and well laid out. After the marathon I could lie in the bath and watch the large TV. The room was clean, comfortable, with all the amenities one would expect. Except the mini bar/ fridge could not be used! The fitness centre was good with plenty of well maintained equipment. The pool looked inviting, if I'd had time. I found the restaurant menu a let down, with the supposed pasta party not really great for runners. And it was a shame an early breakfast was available. Read less