Intercontinental Boston

Boston, USA

The hotel

There's no better location which best captures Boston's history, culture and contemporary style other than the inner harbor and at the stylish Intercontinental, you'll find yourself right at the heart of the action. Quincy Market, the North End and Chinatown are all just moments away and if you're looking to delve a little deeper into Boston's revolutionary past then the hotel overlooks the Tea Party museum and Freedom Trail. Boston is extremely easy to navigate on foot and promises a wide range of restaurants, cafés and bars however, with 2 awesome Intercontinental options onsite, featuring: French and Caribbean rum and champers, you may find yourself slightly spoiled for choice. After a good day's stroll there's no better way to rest and revive than at the Intercontinental's 24-hour Health Club where you'll find a heated lap pool, state-of-the-art gym and relaxing steam room to help you ease into the evening. Finally, if it's a jolly good pampering that you're after (and why not?) then SPA Intercontinental promises: massages, treatments and beauty therapies aplenty.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located on Boston's historic Waterfront and steps away from the Boston Tea Party Museum. Transfer time from Boston Logan International Airport: 20 minutes.

Hotel information

424 rooms and suites on 12 floors in 1 building with 4 lifts. All with air-conditioning, cable TV, coffee maker, mini-bar*, Keurig K-cup coffee machine, agraria bath amenities, hairdryer and iron and board. Deluxe Rooms are 420 sq ft and have floor-to-ceiling windows and marble bathroom with glass shower and separate soaking tub, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe City View Rooms have 1 king-size or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Water View Rooms overlook the harbour and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Rooms are 420 sq ft and have river and city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Miel "Brasserie Provençale" (French cuisine), RumBa Rum and Champagne Bar and VODKABA. Health Club with swimming pool, gym with cardio-equipment. SPA InterContinental® Boston*. 24-hour room service*. Concierge. Laundry/dry-cleaning service*. Water taxi service*. Complimentary WiFi. Valet parking available* (payable locally, subject to change).

*Denotes local charge.

Please note: minimum check-in age is 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3967)
  • Very good (1088)
  • Average (263)
  • Poor (94)
  • Terrible (90)
Image of the Tripadvisor rating Good location for sightseeing in Boston.

Dec 12, 2019 traindriver240 Barnsley, United Kingdom

Stayed a couple of nights as part of a larger New England trip and enjoyed it. The staff were all friendly and helpful, especially the concierge and check in staff. It's in an ideal spot to leave the car and walk around Boston to do some sightseeing, especially for the harbour and whale watching tours. We ate in the restaurant at night and for… Read more
Stayed a couple of nights as part of a larger New England trip and enjoyed it. The staff were all friendly and helpful, especially the concierge and check in staff. It's in an ideal spot to leave the car and walk around Boston to do some sightseeing, especially for the harbour and whale watching tours. We ate in the restaurant at night and for breakfast and couldn't fault it. All the staff were helpful and friendly and the food was tasty and very well presented. Breakfast at the weekend was a buffet affair but with omelettes and such to order. Weekday it was all a la carte. Loads of choice. The bar was a great place to sit and have a few drinks on the saturday, it clearly attracting lots of non residents and locals. A good, lively but friendly atmosphere. The room was a decent size and was clean and quiet giving us both a good nights sleep. There were a couple of small niggles. First, parts of the hotel are looking a little tired and the second was that the bed sheets had holes in them which for the price of the room shouldn't happen at all. However, we would happily stay here again. Read less
Image of the Tripadvisor rating Great Hotel, Great Location

Dec 9, 2019 Michael D Chicago, Illinois

We took a weekend trip here while working in NY. Awesome location, within walking distance to many the many attractions in the downtown area and the North End. The staff could not have been friendlier and attentive to any request one might have. The room was very comfortable, clean and well appointed with beautiful views of the city and harbor. I… Read more
We took a weekend trip here while working in NY. Awesome location, within walking distance to many the many attractions in the downtown area and the North End. The staff could not have been friendlier and attentive to any request one might have. The room was very comfortable, clean and well appointed with beautiful views of the city and harbor. I cannot think of a single bad thing to say about this hotel. Read less
Image of the Tripadvisor rating Excellent hotel but even better staff!

Dec 5, 2019 Chan2822

This beautiful hotel is in the heart of Boston right near the seaport and South Station. I've stayed here at least 10 times and every time the staff are great right from the bellman as soon as i get out of the car......surprisingly he always remebers my name. When i checked in last night there was a little computer glitch and i was not able to… Read more
This beautiful hotel is in the heart of Boston right near the seaport and South Station. I've stayed here at least 10 times and every time the staff are great right from the bellman as soon as i get out of the car......surprisingly he always remebers my name. When i checked in last night there was a little computer glitch and i was not able to check in right away....no big deal. the staff went out of their way to apologize and offered me a free drink wile i waited....nice touch. Like i said it was no big deal, i only waited about 10 mins. but the best service was from Manta when i finally did check in. She was terrific.....apologized again for the inconvenience and was such a joy to talk with. She even put me in the room that i usually stay in. Im not sure how she knew. She thanked me over and over for my patience and when i saw today she had that same pleasant smile! She was so nice a.nd kind it made me forget about the delay Manta because of you i will always come back to the Intercontinental!!! Thank you Manta!! All the Best to the staff, Mr. Howard Read less
Image of the Tripadvisor rating Staff is out of this world!

Nov 30, 2019 HockeyCoachBen Queenstown

Wow! The hotel staff from the amazing front desk to the concierge, lounge club and bar staff are beyond amazing! (And that’s an understatement!) Upon arrival from Logan Airport, the staff - from valet to bellman and front desk - were incredible. They clearly take pride in serving their guests. I was fortunate enough to meet some of the IC Lounge… Read more
Wow! The hotel staff from the amazing front desk to the concierge, lounge club and bar staff are beyond amazing! (And that’s an understatement!) Upon arrival from Logan Airport, the staff - from valet to bellman and front desk - were incredible. They clearly take pride in serving their guests. I was fortunate enough to meet some of the IC Lounge staff and speak to them in their native language - these are some of the most incredibly welcoming people you will meet! Unfortunately, I didn’t get their names but the Slovak woman was INCREDIBLE! As were all the lounge staff. I had the chance to witness an unfortunate incident with a customer at the RumBa, but staff were awesome...they handled it with professionalism and humor. I can’t say enough for Cornelius, Caroline, Dragan, Joe, Ve(?) and some of the other bar staff. Not only did they take care of the upset customer, but they also made me feel like I was a superhero for standing up for staff in the incident. If for nothing more, this is the #1 reason I would ever return to this hotel. They made me feel like a member of the team and I love that! Oh, did I mention that I’m still here? I’m currently in my room...I don’t check out until tomorrow! Just...wow! These guys are amazing! They even gave me their business cards to welcome me back on future trips to the area. I can’t wait! I’m hoping for a VIP upgrade (inside joke)! Haha I can’t say thank you enough to everyone at this hotel...from the valet, bellman, concierge, front desk, club lounge and bar staff - they have made this an AMAZING trip! Read less
Image of the Tripadvisor rating Delightful

Nov 26, 2019 Fergus C Dundee, United Kingdom

After the disappointment of staying in the Battery Wharf in June what a difference to stay in this excellent hotel. Very customer orientated with excellent facilities. Would recommend this to anyone coming to Boston