Intercontinental Boston

Boston, USA

The hotel

There's no better location which best captures Boston's history, culture and contemporary style other than the inner harbor and at the stylish Intercontinental, you'll find yourself right at the heart of the action. Quincy Market, the North End and Chinatown are all just moments away and if you're looking to delve a little deeper into Boston's revolutionary past then the hotel overlooks the Tea Party museum and Freedom Trail. Boston is extremely easy to navigate on foot and promises a wide range of restaurants, cafés and bars however, with 3 awesome Intercontinental options onsite, featuring: French, sushi and Caribbean rum & champers, you may find yourself slightly spoiled for choice. After a good day's stroll there's no better way to rest and revive than at the Intercontinental's 24-hour Health Club where you'll find a heated lap pool, state-of-the-art gym and relaxing steam room to help you ease into the evening. Finally, if it's a jolly good pampering that you're after (and why not?) then SPA Intercontinental promises: massages, treatments and beauty therapies aplenty.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located on Boston's historic Waterfront and steps away from the Boston Tea Party Museum. Transfer time from Boston Logan International Airport: 20 minutes.

Hotel information

424 rooms and suites on 12 floors in 1 building with 4 lifts. All with air-conditioning, cable TV, coffee maker, mini-bar*, Keurig K-cup coffee machine, agraria bath amenities, hairdryer and iron and board. Deluxe Rooms are 420 sq ft and have floor-to-ceiling windows and marble bathroom with glass shower and separate soaking tub, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe City View Rooms have 1 king-size or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Water View Rooms overlook the harbour and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Rooms are 420 sq ft and have river and city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Miel "Brasserie Provençale" (French cuisine), RumBa Rum and Champagne Bar and VODKABA. Health Club with swimming pool, gym with cardio-equipment. SPA InterContinental® Boston*. 24-hour room service*. Concierge. Laundry/dry-cleaning service*. Water taxi service*. Complimentary WiFi. Valet parking available* (payable locally, subject to change).

*Denotes local charge.

Please note: minimum check-in age is 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3889)
  • Very good (1073)
  • Average (251)
  • Poor (92)
  • Terrible (90)
Image of the Tripadvisor rating So Disappointed

Jun 15, 2019 Callengale Boston, Massachusetts

My husband and I booked a last minute trip into the city for the night and stayed at the IC for its location and great reputation. Check in was great and the front desk staff was very friendly. The trouble began when we awoke in the morning, moved our pillows and found that sheets were old and bloodstained. You can imagine how disconcerting this… Read more
My husband and I booked a last minute trip into the city for the night and stayed at the IC for its location and great reputation. Check in was great and the front desk staff was very friendly. The trouble began when we awoke in the morning, moved our pillows and found that sheets were old and bloodstained. You can imagine how disconcerting this was considering we’d slept in the bed all night. Front desk couldn’t resolve but assured manager would call me back on Monday. Fast forward 1 week... no call so I call them. After like 5 different people on the phone I spoke with a manager who assured me they’d get back to me within 24 hours. That was 2 weeks ago. You’d think they’d take a health issue like bloodstained sheets seriously!! Read less
Image of the Tripadvisor rating Best for location service and attending a conference

Jun 15, 2019 EliteTravellers Ashburn, Virginia

Definitely the best hotel I have stayed at in Boston and I have stayed at several. Attending a conference , on the same day without notice, I reached out to GM Rice as an Ambassador member requesting a nice room away from the elevator . I had no business expecting a response being so late but immediately the Director of Rooms Chris Wulff reached… Read more
Definitely the best hotel I have stayed at in Boston and I have stayed at several. Attending a conference , on the same day without notice, I reached out to GM Rice as an Ambassador member requesting a nice room away from the elevator . I had no business expecting a response being so late but immediately the Director of Rooms Chris Wulff reached out to confirm a nice room and when i checked in I met GM Rice and was able to thank him. GM Rice was at one time was at the Hong Kong Intercontinental so we traded stories. Great room upgrade and welcome amenity The location is right on the Harbor so it's a beautiful location. My room overlooked the Tea Party ship and museum. After attending the opening reception which was located on the ground floor both indoor and outdoor with a spectacular view, I took directions from Adam the Concierge who was awesome for whatever I needed and had a walk around the area which was full of restaurants . Thanks to Kevin also . For a conference location it’s was awesome not just because of the Intercontinental service but the meals food snacks staff around to guide you all made this a wonderful conference facility and I definitely recommend it not just for personal travel for for a conference facility. The gym was excellent with everything you need and enough equipment so wait times were not an issue . Also has a pool. Check in and out was a breeze and it’s not a bad ride to and from the airport. All the employees I ran into were polite, Housekeeping was also super. All of this points to a well run property and Kudos to GM Rice for his leadership and great team. Service is key with Intercontinental and this GM based at one time in HK would know that. You Rock GM Rice! Read less
Image of the Tripadvisor rating Fantastic Hotel

Jun 14, 2019 mlabrie721

Stayed overnight so our family could visit the New England Aquarium and Boston Children's Museum while also wondering the city for the first time. The location was perfect for this and the room was great. Selected a double bed with water view and enjoyed several hours in the room just watching the harbor area and local scene while relaxing… Read more
Stayed overnight so our family could visit the New England Aquarium and Boston Children's Museum while also wondering the city for the first time. The location was perfect for this and the room was great. Selected a double bed with water view and enjoyed several hours in the room just watching the harbor area and local scene while relaxing before and after dinner. Plenty of food/entertainment options within the area to walk to. Our room was extremely clean, not even paint scuffs or scratches on furniture. Our room was ready a couple hours after checking in around 9:30am. Valet parking at check-in was easy. I was a bit confused where to pick up the car, as they have you go to the back of the lobby and take an elevator down to the garage basement to retrieve your car....not an issue, just unexpected and a bit confusing at first. We ate breakfast at Miel and planned on having a grab-and-go option (as the website says they offer there), but that apparently wasn't running this morning so we sat down for breakfast. My daughter asked for a bagel and after 20 minutes the waiter informed us they didn't have any and they went to get some. The waiter was also slow and not attentive and our food wasn't great, but that was our real only complaint about the hotel. We would definitely recommend and go again, but we'd find somewhere else to grab some breakfast. Read less
Image of the Tripadvisor rating Amazing Stay

Jun 13, 2019 Karen W

We stayed here for a week in May/June to celebrate my 50th birthday. What an amazing hotel. Every member of staff we came across was extremely warm and friendly. Special shout out to Manta on reception. Had birthday treats sent to my room after check in. Hotel is in a central location for exploring Boston. We had a great room with an amazing… Read more
We stayed here for a week in May/June to celebrate my 50th birthday. What an amazing hotel. Every member of staff we came across was extremely warm and friendly. Special shout out to Manta on reception. Had birthday treats sent to my room after check in. Hotel is in a central location for exploring Boston. We had a great room with an amazing view of the river. Thank you for helping to make our first trip to the States memorable. Read less
Image of the Tripadvisor rating A True Five Star Experience

Jun 11, 2019 atlashrggd2018 Boston, Massachusetts

Arriving a bit before the 3 pm check-in time they secured my luggage and said they would text me when my room was ready. 20 minutes later my room on the 6th floor was ready. Facing the front of the hotel I had a wonderful view of the Rose Kennedy Parkway, a beautiful green space with public art and the bustle of the area. Ok back to the room, I… Read more
Arriving a bit before the 3 pm check-in time they secured my luggage and said they would text me when my room was ready. 20 minutes later my room on the 6th floor was ready. Facing the front of the hotel I had a wonderful view of the Rose Kennedy Parkway, a beautiful green space with public art and the bustle of the area. Ok back to the room, I loved it. As I did book it via a third party online I got a great rate. With that said Wonderful corner room floor to ceiling windows, huge TV, very comfortable bed and great decor. Ordered room service, had the chicken club with truffle fries, it was excellent as was the service. Didn't touch the mini bar but it was well stocked. The bathrobe and slipper were a nice touch as was having a separate shower and soaking tub. Huge bathroom too. Now the staff, in a word, amazing! every single staff member I saw or interacted with had a smile a hello or can I assist or do you need anything. I have to single out a few Jeremy and Manta both made my stay go from amazing to absolutely fabulous. The smile on the concierge just lit up the entire lobby. I loved my stay the only problem I have is that everything else will seem blah by Comparision Read less