Intercontinental Boston

Boston, USA

The hotel

There's no better location which best captures Boston's history, culture and contemporary style other than the inner harbor and at the stylish Intercontinental, you'll find yourself right at the heart of the action. Quincy Market, the North End and Chinatown are all just moments away and if you're looking to delve a little deeper into Boston's revolutionary past then the hotel overlooks the Tea Party museum and Freedom Trail. Boston is extremely easy to navigate on foot and promises a wide range of restaurants, cafés and bars however, with 2 awesome Intercontinental options onsite, featuring: French and Caribbean rum and champers, you may find yourself slightly spoiled for choice. After a good day's stroll there's no better way to rest and revive than at the Intercontinental's 24-hour Health Club where you'll find a heated lap pool, state-of-the-art gym and relaxing steam room to help you ease into the evening. Finally, if it's a jolly good pampering that you're after (and why not?) then SPA Intercontinental promises: massages, treatments and beauty therapies aplenty.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located on Boston's historic Waterfront and steps away from the Boston Tea Party Museum. Transfer time from Boston Logan International Airport: 20 minutes.

Hotel information

424 rooms and suites on 12 floors in 1 building with 4 lifts. All with air-conditioning, cable TV, coffee maker, mini-bar*, Keurig K-cup coffee machine, agraria bath amenities, hairdryer and iron and board. Deluxe Rooms are 420 sq ft and have floor-to-ceiling windows and marble bathroom with glass shower and separate soaking tub, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe City View Rooms have 1 king-size or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Water View Rooms overlook the harbour and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Rooms are 420 sq ft and have river and city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Miel "Brasserie Provençale" (French cuisine), RumBa Rum and Champagne Bar and VODKABA. Health Club with swimming pool, gym with cardio-equipment. SPA InterContinental® Boston*. 24-hour room service*. Concierge. Laundry/dry-cleaning service*. Water taxi service*. Complimentary WiFi. Valet parking available* (payable locally, subject to change).

*Denotes local charge.

Please note: minimum check-in age is 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4029)
  • Very good (1103)
  • Average (272)
  • Poor (96)
  • Terrible (96)
Image of the Tripadvisor rating Perfect location

Oct 19, 2021 kate055 Ireland

This is a beautiful hotel large rooms and bathrooms loved they had walk in shower the pool was also much appreciated . The staff are friendly and the location is perfect for getting g to see the sights of Boston. We found great little coffee shop around the corner Sorrelle great coffee and sandwiches. The only down side is you are charged a… Read more
This is a beautiful hotel large rooms and bathrooms loved they had walk in shower the pool was also much appreciated . The staff are friendly and the location is perfect for getting g to see the sights of Boston. We found great little coffee shop around the corner Sorrelle great coffee and sandwiches. The only down side is you are charged a convention Center tax which I could not understand ! But I would definitely recommend this hotel. Read less
Image of the Tripadvisor rating outstanding experience

Sep 29, 2021 janeonlongisland New York

Our stay at this hotel was excellent, from the accommodations to the service we received from every member of the staff from the moment we left our car with the valet, check-in, check-out, concierge, bellhop. All were so incredibly pleasant, efficient, and couldn't be more professional and helpful in taking care of every detail of our stay. The… Read more
Our stay at this hotel was excellent, from the accommodations to the service we received from every member of the staff from the moment we left our car with the valet, check-in, check-out, concierge, bellhop. All were so incredibly pleasant, efficient, and couldn't be more professional and helpful in taking care of every detail of our stay. The location on the waterfront is lovely, with outside seating for guests. Unfortunately, we were only here for one evening of our stay in Boston, as we were meeting up with a group at a different (far inferior) property for the remainder of our visit. Like our stays at other InterContinental properties, we were not disappointed. Thank you. Read less
Image of the Tripadvisor rating Less than expected.

Sep 25, 2021 JeddaCath Boston, Massachusetts

This is my third visit and the last one was 2017. I had always given it 5/5 and an excellent 5 Star experience. This was my first post pandemic trip and hotel services were not as fine as in the past. From then reception staff (not friendly, no real acknowledgement of platinum status and an upgrade which was meh. It was really a side water… Read more
This is my third visit and the last one was 2017. I had always given it 5/5 and an excellent 5 Star experience. This was my first post pandemic trip and hotel services were not as fine as in the past. From then reception staff (not friendly, no real acknowledgement of platinum status and an upgrade which was meh. It was really a side water view to be honest. No welcome points no fruit basket etc. The hotel charges for business center access and printing. Room was ok great bed as always. However the shower water always leaked inexplicably into the foyer regardless how diligent we were in keeping the shower door closed. Housekeeping staff were nice. Breakfast a tad overpriced at $28 for the quantity and quality of the breakfast offered. Parking is in the next door third party garage with in out privileges. Public transport is at South Station Red and Silver lines which is a 3 minute walk. Downtown is a step away in one direction and the seaport district in the other direction. Location 5/5 Value 3/5 Staff 3/5 IHG status advantages 1/5 Read less
Image of the Tripadvisor rating Beautiful property with exceptional staff!

Sep 17, 2021 naraca San Diego, California, USA

Revisiting Boston from San Diego for our anniversary and decided to stay at the Intercontinental Hotel again. It never disappoints! This visit, however, has been exceptionally special as the staff has been very attentive and has gone above and beyond to make our stay extremely enjoyable and memorable. Specifically the management, Jack and John,… Read more
Revisiting Boston from San Diego for our anniversary and decided to stay at the Intercontinental Hotel again. It never disappoints! This visit, however, has been exceptionally special as the staff has been very attentive and has gone above and beyond to make our stay extremely enjoyable and memorable. Specifically the management, Jack and John, along with the concierge staff of Rob and Adam, have attended to our every need and have made lots of suggestions to make our trip better than we could have imagined. The room is spacious, clean and comfortable. All staff members from housekeeping to the bellmen have been friendly and have gone out of their way to get us what we needed and helped us in every way. We are so delighted that we came back and look forward to another stay in the future. Read less
Image of the Tripadvisor rating Slipped a notch

Sep 11, 2021 draize ma

Enjoyed our midweek stay but there were definitely some things making the stay less than 5 star : restaurant or even bar not open till 4 - that’s a must in a 5 star hotel. Also took a full 3 minutes for hot water to arrive in shower. Other than that hotel was good and especially their willingness to mail back left items. Location good.