Nine Zero, A Kimpton Hotel

Boston, USA

The hotel

This luxury Boston hotel is regarded as one of the best in Boston. It's trendy, well positioned and friendly with a warm, welcoming atmosphere. Guest rooms provide a welcome retreat from the buzz of the city, featuring a good range of mod cons. For a real treat, take advantage of the in-room spa treatments available, including hot stone massage and spirulina body wrap - pure bliss! There's also a state-of-the-art fitness centre, open 24/7 with complimentary water and towels to cool you down. Because you're so central, there are plenty of bars, cafes and restaurants in the immediate vicinity but if you're in the mood for another treat (and why no, you're on holiday!), make sure you frequent the hotel's vintage cocktail lounge, the Highball. Popular with the locals, it's a great mix of fun and nostalgia with some killer cocktails to boot.

Amenities

  • Bar
  • Spa
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Right across the street from Boston Common, close to all attractions, including the Faneuil Hall Marketplace. Transfer time from Boston Logan International Airport: 10 minutes.

Hotel information

190 rooms and suites. All with air-conditioning, floor-to-ceiling windows, satellite TV, tea/coffee making facilities, mini-bar*, in-room yoga mat, safe*, bathrobes, hairdryer, iron and board. Queen Deluxe Rooms with 1 queen-size bed, sleeping maximum 2 adults.

King Premier Rooms are larger with 1 king-size bed, sleeping maximum 2 adults.

Queen Premier Rooms are the same size as a King Premier Room but with 1 queen-size bed, sleeping maximum 2 adults.

Queen/Queen Premier Rooms with 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children (2-12 years).

Better Sorts Social Club (open for dinner and cocktails, selected days). Complimentary morning coffee, tea and newspapers in lobby. Hosted evening wine hour. 24-hour fitness centre. In-room spa treatments*. Complimentary bikes. Babysitting service* (on request). Laundry/dry-cleaning service*. Complimentary WiFi. Valet parking $49 plus tax, per day (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2152)
  • Very good (839)
  • Average (205)
  • Poor (80)
  • Terrible (64)
Image of the Tripadvisor rating It was okay

Jul 26, 2021 vanessal237 Los Angeles, California

I am a big fan of the Kimpton chain as a single traveler with my dog the name Kimpton evokes trust that I will have a good experience. This experience was alright, nothing great, wouldn't stay again. Pros: Wine hour for free in the lobby, the staff member who brought my bag up was exceptional, the bed was comfortable, dog friendly. Cons:… Read more
I am a big fan of the Kimpton chain as a single traveler with my dog the name Kimpton evokes trust that I will have a good experience. This experience was alright, nothing great, wouldn't stay again. Pros: Wine hour for free in the lobby, the staff member who brought my bag up was exceptional, the bed was comfortable, dog friendly. Cons: Horrible parking lot view, paper thin walls and could hear everything going on in rooms next to me, elevator keys we not sanitized and wiped, free bikes advertised are STILL unavailable, staff didn't know where the restaurant they were recommending I go was... (there's is closed so they are sending people nearby - but couldn't tell me how to get there) I only had a few nights in Boston, so I would've chosen a safer area if I realized how bad the downtown area is, I was followed, cat called, etc. I am a single woman traveling alone so definitely ended up staying in my room instead of walking around as planned (the morning of my visit there was a homeless man exposed right in front of the hotel) Read less
Image of the Tripadvisor rating Great Location, poor service

Jul 25, 2021 penntastic Short Pump, Virginia

Our experience started off bad. We could not find where to park our van to get valet. We had to make a couple of runs before we double parked to get our bags out. We called the hotel but was put on hold for over 15 minutes while driving around and they never did answered the phone by the time we eventually parked. When checking in we were greeted… Read more
Our experience started off bad. We could not find where to park our van to get valet. We had to make a couple of runs before we double parked to get our bags out. We called the hotel but was put on hold for over 15 minutes while driving around and they never did answered the phone by the time we eventually parked. When checking in we were greeted by Yary. She told us she needed to check on if our rooms were ready but after standing in the lobby without anymore information for 30 minutes we went up again to find out how much longer we needed to wait for an answer? It was 4pm so we were not looking for an early checkin. She said to her colleague that she can’t believe she has to deal with difficult guest as we were standing right in front of us. We never had someone be so rude right in front of us. We figured it was because we were in Boston. To be fair the luggage person was very nice and the other employees were friendly. I used the Kimpton secret phrase and they did a big spectacle of me picking a mystery envelope and I got $15 bar credit. Since the bar was closed I was told that I could not use it. Why not pull that offer until you are able to have a bar?? The room was just okay. Terrible view of the building next door AC unit. The bathroom door does not have a lock on it and there is no safe in the room. The mini fridge in both rooms did not work. The maintenance guy said that is just the way they are and brought us a mini fridge to use. On a plus, the location is great and there are plenty of places to eat near by. I recommend Beantown Bar for breakfast and Emmet’s Irish pub for dinner. Read less
Image of the Tripadvisor rating It Could Be Better, but Service is Outstanding

Jul 19, 2021 BobsBird3

This place has so much potential, yet fell short during my stay. I will start out by saying the door people go out of their way to make everyone feel taken care of - magical. Before check in, the person doing valet was so incredibly nice!! I checked in around 3:30, the greeting made me feel so special, but when I got up to the room it wasn't… Read more
This place has so much potential, yet fell short during my stay. I will start out by saying the door people go out of their way to make everyone feel taken care of - magical. Before check in, the person doing valet was so incredibly nice!! I checked in around 3:30, the greeting made me feel so special, but when I got up to the room it wasn't cleaned from the last guests. Luckily waiting in the lobby for and hour and a half with free wine while the room was getting cleaned made up for it all. At the end of my stay one of the managers went out of their way to apologize and add in a bit of a discount the initial check-in personal had promised. The service was definitely amazing, but the room felt so stripped down for the potential it could of had. I also had a special request for the room (champagne and flowers) that sadly wasn't met. But that's OK. To be honest I want to stay here again as the corner skyline room had such amazing views! It was also a quite stay! The location is amazing. Maybe things will get better. Sending love to the staff. Read less
Image of the Tripadvisor rating A total highlight

Jul 10, 2021 321kl Pittsfield, Massachusetts

Our stay at the Nine Zero was a fantastic experience from start to end. Joe, Phil, Ashley, Christian, Sam and the rest of the staff are incredible. They exemplify superior customer service. I have stayed at a lot of IHG properties all over the globe and this staff is consistently the best. The room was clean, restful, inviting and pleasant. The… Read more
Our stay at the Nine Zero was a fantastic experience from start to end. Joe, Phil, Ashley, Christian, Sam and the rest of the staff are incredible. They exemplify superior customer service. I have stayed at a lot of IHG properties all over the globe and this staff is consistently the best. The room was clean, restful, inviting and pleasant. The views were amazing. My son slept on the roll up cot and found it to be very comfortable. The king bed was also very comfortable and roomy. I really enjoyed the pillow. The housekeeping staff kept the room in immaculate condition. They were very responsive to our needs. Overall, the Nine Zero felt very clean and safe. The location was wonderful. If you are like us and like to walk, you can get anywhere from there. We felt very safe walking at any hour. The Nine Zero is a terrific place to stay. Read less
Image of the Tripadvisor rating This place works hard

Jul 1, 2021 Indianapolisalex Indianaolis

My stay in Boston post pandemic was a little depressing, its sad to see any city struggling to reopen thru all of these times however, this place has got Location Location Location. Easy walk to Quincy Market, Harbor, Aquarium, North End etc... The staff is award worthy, Christian and the rest of the team went out of my way to make me and my… Read more
My stay in Boston post pandemic was a little depressing, its sad to see any city struggling to reopen thru all of these times however, this place has got Location Location Location. Easy walk to Quincy Market, Harbor, Aquarium, North End etc... The staff is award worthy, Christian and the rest of the team went out of my way to make me and my son comfortable. Hotel has a efficient lobby, definitely on the luxury Hip side. Rooms are all well decorated. Bathrooms good size and in room amenities ample. Enjoy your stay. Read less