Westin Boston Waterfront

Boston, USA

The hotel

In the thriving Seaport District, this feature-packed hotel’s just steps from one of neighbourhood’s biggest draws, The Lawn on D. The outside comes in at The Westin Boston Waterfront too, with its lobby greeting you with natural stone and wood, a vertical garden, and leafy trees. Delve deeper and you’ll find 4 bars and restaurants, each sharing its own take on all-American dining: there’s the contemporary slant at Sauciety, the Irish-American pub twist at MJ O’Connor’s, American grill favourites at Birch Bar, and local light bites at City Bar. When you’ve had your fill of the food, the Westin’s Laugh Boston comedy club presents local and national acts. And, if Boston’s sightseeing highlights don’t eat up every second of your trip, there’s always the indoor pool and whirlpool, fitness studio, and group runs guided by a ‘RunWESTIN Concierge’.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the Seaport District, and near waterfront dining venues, this hotel’s steps from the BCEC and right by The Lawn on D – with its lawn games, seasonal outdoor concerts, and dining. By foot, you’re just 8 minutes from the Spirit of Boston’s harbour cruises; 8-10 minutes from the Blue Hills Bank Pavilion music venue; 10 minutes from The Institute of Contemporary Art, Boston Fire Museum, and Boston Children’s Museum; and 13 minutes from Boston Tea Party Ships & Museum. The hotel’s on the MBTA subway line and bus route, and you can catch the hop-on/hop-off Trolley Tours from right outside. Transfer time from Boston Logan International Airport: 10 minutes.

Hotel information

793 rooms and suites. All with air-conditioning, flatscreen TV, iHome clock radio, alarm clock, coffee maker, bottled water, safe, hairdryer and iron and board. Rollaway bed* and crib* available on request. Traditional Rooms are 300-360 square foot and have views of South Boston and the Summer Street Reserved Water Channel, with 1 king-size or 2 double beds, sleeping maximum 2 adults and 2 children.

Cityview Guest Rooms are 300-360 square foot and have views of downtown Boston and complimentary WiFi, with 1 king-size or 2 double beds, sleeping maximum 2 adults and 2 children.

Deluxe Rooms are 300-360 square foot and have views of the Boston skyline or historic waterfront with 1 king-size or 2 double beds, sleeping maximum 2 adults and 2 children.

4 bars and restaurants including Sauciety (contemporary American menu, open for breakfast and lunch), MJ O’Connor’s Boston Pub (Irish and American pub dining menu with New England favourites, open for lunch, dinner, and late-night dining), Birch Bar Boston Waterfront (with American grill menu and Crafted at Westin cocktails, open for dinner, seasonal patio), and City Bar Boston Harbor (American light bites and cocktails, open for dinner and late-night dining). Starbucks™*. 24- hour room service*. Indoor swimming pool (heated). Indoor whirlpool. WestinWORKOUT® Fitness Studio. New Balance Gear Lending* (including clothing and shoes). RunWESTIN™* (guided group runs on Mon, Wed and Fri mornings, and running maps with towel and cold bottled water on return). Laugh Boston* (comedy club with local and national acts, open Wed-Sat evenings). WiFi access*. Concierge. Gift shop. Laundry/dry-cleaning services*. Enterprise Rent-A-Car desk*. ATM. Self parking approx $36 plus tax per day and valet parking approx $46 plus tax per day available (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1316)
  • Very good (1119)
  • Average (430)
  • Poor (141)
  • Terrible (92)
Image of the Tripadvisor rating Comfortable stay

May 16, 2019 dnicho12 Redditch, United Kingdom

We stayed here for 3 nights Friday - Monday. The hotel was easy enough to find from the shuttle station, approx 2 minute walk away. The hotel lobby is very bustling with a lot going on. There is a small shop and a Starbucks along with 3 bars/eateries. Our room was lovely and spacious and what we needed for our stay. The only con we have is that… Read more
We stayed here for 3 nights Friday - Monday. The hotel was easy enough to find from the shuttle station, approx 2 minute walk away. The hotel lobby is very bustling with a lot going on. There is a small shop and a Starbucks along with 3 bars/eateries. Our room was lovely and spacious and what we needed for our stay. The only con we have is that there is no free WiFi access in the rooms. Essential if this is supposed to be a business hotel. But apart from that we had a lovely stay. Read less
Image of the Tripadvisor rating Above Average for a Convention Hotel

May 15, 2019 Go_With_Gonzales Jacksonville, Florida

This was my second time staying at the Westin Boston Waterfront during a large convention hosted by my husband's employer. The first time was two years ago. The rooms have been refreshed since my last stay and everything was great from that perspective. Ticked all the boxes in what to expect from a Westin property. There is a lot of construction… Read more
This was my second time staying at the Westin Boston Waterfront during a large convention hosted by my husband's employer. The first time was two years ago. The rooms have been refreshed since my last stay and everything was great from that perspective. Ticked all the boxes in what to expect from a Westin property. There is a lot of construction going on around the property and there are covers over much of the front lobby level of the hotel. Not sure what's happening there - if it's for protection from the road construction out front or if they are actually doing something to the front of the hotel. At any rate, it didn't really affect anything within the hotel. Elevators ran pretty quickly considering the large crowds, the restaurants and bars seemed well prepared to handle the groups. Food was good. Location is adequate and improving as more is built around the hotel. With the exception of one impatient "barista" with poor to no communication skills at Starbucks and one flaky server at Birch Bar (who failed to tell my husband that they were out of one of the items he ordered and just dropped the check without ever mentioning that that dish wasn't coming or seeing if he wanted anything else), everyone I encountered in the hotel itself and the restaurants was pleasant and helpful. Until the Renaissance updates their rooms (which is long overdue IMO) this is my first choice when we need to be in the Seaport area. Read less
Image of the Tripadvisor rating $800 for a room with a converted bed - AVOID

May 14, 2019 Jonathan H Israel

Be aware of being fooled...it is a real shame the hotel takes advantage of a conference taking place selling the suite parlor as a separate room. The bed opens from the wall and there are no reading lights...it is basically a suite living room turned into a bedroom. When calling the reception I was told that it was explained in my reservation that… Read more
Be aware of being fooled...it is a real shame the hotel takes advantage of a conference taking place selling the suite parlor as a separate room. The bed opens from the wall and there are no reading lights...it is basically a suite living room turned into a bedroom. When calling the reception I was told that it was explained in my reservation that I was staying in the PARLOR!!! If you have ANY other option you should consider it!!! There is NO WAY I stay in this hotel again, it is as close to a scam as it comes and this for OVER $800 per night....AVOID Read less
Image of the Tripadvisor rating The Pinnacle of VIP Treatment!!

May 13, 2019 TheHappyTravelers30 NYC suburb

We came to Boston for a Boston Harbor family event. Due to being wheelchair-bound, I booked my reservation directly with the hotel. I had quite a list of ‘reasonable accommodations’ for my safe stay at this Westin. Brendan was wonderful in planning/managing the room customizations. He made me feel very comfortable that they had a team to… Read more
We came to Boston for a Boston Harbor family event. Due to being wheelchair-bound, I booked my reservation directly with the hotel. I had quite a list of ‘reasonable accommodations’ for my safe stay at this Westin. Brendan was wonderful in planning/managing the room customizations. He made me feel very comfortable that they had a team to execute it all and that everything was going to be done to meet my needs. Julian was also very knowledgeable and helpful in the preparation process, as well as Gina, and I’m sure several others. Upon our arrival, Jes, Abdul, and Benjamin were all warm, welcoming, and very helpful. I’ve been disabled for a long time, and I’ve had many hotels provide “reasonable accommodations“. This Westin Boston Waterfront was one of the absolute best! It’s also a beautiful hotel in the very desirable Boston Harbor area. I highly recommend this property!! :) Read less
Image of the Tripadvisor rating Kenny ‘ Sauciety restaurant

May 13, 2019 RayandDianne Boston, Massachusetts

The most pleasurable restaurant experience. Kenny was our server & was professional & personable. Food was first rate and service exceeded even the food. Highly recommended. If you’re anywhere in the vicinity of the convention center, or even if you’re not, it’s worth the trip.