Surf & Sand

Stayed at Laguna Breach for three night at the recommendation of my travel agent. Wasn’t sure initially but!realised it was an excellent hotel with good spice and food. Room was spacious and comfortable. There was an issue one night in the restaurant that was swiftly resolved by Sam, the manager, in an effective and satisfactory manner. Cannot praise him enough for his actions. Read less

WOW! Wendy assisted us in our reservations, even with our odd ball questions. MY husband and I were passing through Laguna Beach, visiting San Juan Capistrano, looking for a relaxing place to stay. We had no idea where to start, this trip was a "do not plan it, just do it" type of trip. Wendy was more than accommodating, not only did she chat with us about being from Arizona, she assured us that we would be more than pleased with the resort. Wendy definitely set the stage for what was an amazing experience with Surf and Sand; she exemplifies customer service. Valet's are more common than ever lately. However, I have never experienced the care, respect, and kindness that this valet team provided. From the moment that the gentleman opened our vehicle doors when we arrived, to delivering our bags to the room, placing water bottles in our vehicle and wishing us luck on our day adventures- talk about icing on the cake! It's the little things that really make our day. As small business owners, we pride ourselves on the service we provide, Surf and Sand should definitely do the same. Thank you for going the extra mile. We were fortunate enough to interact with a few different bellman on our stay. They all were on top of their game, whether it was the ice we needed for the room, or extra coffee to get us moving the next morning. Our hats go off to each of you for always being available at any moment. Walking into the resort, we were already on cloud 9 with the previous encounters of the staff- how could things go wrong from there? It didn't. We were greeted from the moment we stepped into the door, and to much surprise our room was ready early- earlier than we thought which made us ecstatic, we were over due for some down time. The front staff offered advice for restaurants and activities in the area. They were both so pleasant, we were over joyed. The service we received from the concierge staff was nothing short of amazing. They helped with reservations- how cool is it to text the hotel! We felt at ease with the available services we had access to. WOW!!! By far the cleanliness guest room I have ever stayed in. We loved the simplicity of the room, yet elegant in nature. The coffee cups made us feel at home and the availability of additional pillows, blankets and amenities were appreciated. We didn't have to bother housekeeping for additional supplies, which made our stay even more enjoyable. We have been in business for over 26 years. We're a firm believer Read less

We had another relaxing weekend at the Surf and Sand. It was our second time there this year. Its our new favorite place to visit. Between our two visits we have stayed in the main building and the terraces. Both are great. The surf breaks below you in the main building, but the terrace is great for private dining. Views are amazing from both. The food and service is incredible. Read less