Embassy Suites Walnut Creek

Oakland, California Coast

The hotel

The classic combo of location and creature comforts, Embassy Suites Walnut Creek is a perfect launch pad for exploring northern California. Just across the road from Pleasant Hill BART (Bay Area Rapid Transport) station, which links you to downtown Oakland and San Francisco, you can stay in all-suite cosiness without missing out on the sights. There’s a free ‘cooked-to-order’ breakfast in the tropical atrium to set you off for the day, from omelettes stuffed with your favourite fillings to simple ‘eggs and bacon’ or ‘coffee and pastry’ pairings. And each night, there’s an evening reception with complimentary drinks and appetisers to greet you back from your sightseeing. If you need a break from exploring, this East Bay hotel is ready with its fitness centre, indoor pool and hot tub.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Restaurant

Where is it

In the East Bay area, just 2 miles from Broadway Plaza, the hotel’s just across the road from Pleasant Hill BART station, linking you to downtown San Francisco and Oakland, and their airports. There are a choice of restaurants and shopping outlets nearby, and it’s a short drive to Waterworld California, with Sun Valley Shopping Center and Mount Diablo State Park each 5 miles away, and Napa Valley 25 miles away. Valet-parking $22 plus tax per night (payable locally, subject to change). Transfer time to San Francisco airport: 35 min.

Hotel information

All 2 room suites. All with separate living room and bedroom, air-conditioning, 2 42” flatscreen HDTVs with cable channels, WiFi available*, clock radio with MP3 connection, telephone, microwave, mini-fridge, Kuerig coffee maker, hairdryer, iron and board, and weekday newspaper. 2 Room Suites 1 King Bed have 2 42” flatscreen HDTVs, and 1 king-size bed and a sofa bed, sleeping max 2 adults.
2 Room Suites 2 Double Beds have 2 42” flatscreen HDTVs, and 2 double beds and a sofa bed, sleeping max 4 adults.

Embassy Grill (casual menu, lunch, dinner, and Sunday brunch). Embassy Lounge (bar with light meal menu). Atrium (hosting complimentary cooked-to-order breakfasts and evening receptions with appetisers and drinks). CP Express* (room service). Indoor swimming pool. Hot tub. Fitness Centre. Pavilion Pantry® (24 hour convenience market). Gift shop. Laundry facilities* (coin operated). Laundry/valet service*. Cash machine. WiFi available*.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (519)
  • Very good (424)
  • Average (249)
  • Poor (163)
  • Terrible (134)
Image of the Tripadvisor rating Pay for a 4 Star & Get 2 Star Budget Quality!

Sep 16, 2019 MsVic Frisco, Texas

This has got to be the most overpriced & crappiest Embassy Suites I have ever stayed in! They wanted regular Embassy Suite 4 Star Prices but the Hotel was run worse than some 2 star Budget Hotels! The hotel maintenance and public space cleanliness was awful! Whoever manages this hotel does a terrible job and it is NOT up to what I've come to… Read more
This has got to be the most overpriced & crappiest Embassy Suites I have ever stayed in! They wanted regular Embassy Suite 4 Star Prices but the Hotel was run worse than some 2 star Budget Hotels! The hotel maintenance and public space cleanliness was awful! Whoever manages this hotel does a terrible job and it is NOT up to what I've come to expect from an Embassy Suites! The public Bathroom had garbage all over the men's room floor! The Wifi did not work and when I asked at the front desk they could not get in either- finally gave me the password to get in thru their internet back door! Our bathroom had a continuous puddle that we could not find the source so we had to put towels down over it. Then we got notice that the water had been turned off all afternoon due to plumbing issues! The door in the bathroom could not be opened if you wanted the bedroom door open as well cause the two collided. Definitely a design after thought! I had to use the blow dryer in the living area because the bathroom electrical socket was so loose the plug kept falling out! But the real kicker was they did not have any parking except valet.. Even though the website says parking available! Yeah it was available at the garage next door to hotel at their rates! All in all - what a joke! The only redeeming factor was the made to order breakfast was still as always good -- but they could not keep the coffee pots filled?!.... The main beverage that people want in the AM?! WTH?? This is why I blame the management of this establishment for not keeping up on their employees who are not maintaining even basic issues like coffee or cleaning restrooms! I will NOT stay here again- (even though they are within walking distance to the Bart Trains). This hotel is way overpriced and needs to do some upgrades and maintenance! Read less
Image of the Tripadvisor rating Something's not right with this place...

Sep 16, 2019 W E Cleveland, Ohio

A sold out hotel. A nice area. Everybody trying to work hard. Yet not much went well. They flat out deny Hilton Honors benefits (Diamond). You can pay for an upgrade. No thanks. The breakfast short-order cooking is simply inedible. I'm not picky but trust me, DON'T order an omelette. Indoor pool is eh, and outdoor chairs are by noisy… Read more
A sold out hotel. A nice area. Everybody trying to work hard. Yet not much went well. They flat out deny Hilton Honors benefits (Diamond). You can pay for an upgrade. No thanks. The breakfast short-order cooking is simply inedible. I'm not picky but trust me, DON'T order an omelette. Indoor pool is eh, and outdoor chairs are by noisy tri-rail. Desk and valet staff are overworked and under-prepared. Rooms are great, location is great, so if you want to ignore the rest, by all means stay here. Read less
Image of the Tripadvisor rating Weekend outing

Sep 16, 2019 Kenneth M Oakland, United States

The Embassy Suites Walnut Creek was very pleasurable to stay at. We had a wonderful time staying here and look forward to coming back. The amenities were exactly what we needed and will definitely pass the word on how great a time we had! Thanks so much!
Image of the Tripadvisor rating "Average" but NOT - Should have been SO much better!

Sep 5, 2019 wkushler Nevada City, California

Lovely Facility. But less than helpful staff. The staff was in fact very friendly. Just not helpful. A three night stay and the room was never serviced. We were told a manger would contact us. No contact. Too pricey of a place to stay and not get service. Maybe we spoke to the wrong people to request the services?
Image of the Tripadvisor rating Highly recommend!

Sep 3, 2019 Wendy Jo F

Very convenient access to public transportation from Oakland Airport. Room reserved wasn't available, was upgraded to suite without have to ask for it. Excellent complementary full hot breakfast. Would recommend to others!