Hilton Concord

Oakland, California Coast

The hotel

Set against views of Mount Diablo, Hilton Concord’s thought of everything you need for a stay in East Bay. First there’s the location: it’s right between Waterworld California and the Willows and Sun Valley shopping centres, each a stroll away; and its complimentary shuttle runs to the Concord BART station for easier trips into San Francisco. Then there are the hotel’s own attractions, from the fitness centre, outdoor pool and whirlpool, to its various watering holes, ideal whether you just want to grab a Starbucks coffee on your way out, or linger over a glass of Napa or Sonoma wine on your way back in. And finally it adds the pleasingly named ‘Plate & Vine’, serving locally sourced north Californian favourites against an on-trend backdrop of brick walls and rustic detailing.

Amenities

  • Bar
  • Swimming Pool
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Between Willows Shopping Center, 1 block away, and Waterworld California, just a half mile stroll, the hotel is also just 1 mile from other East Bay attractions including Todos Santos Plaza, Sun Valley Shopping Center, and Buchanan Golf Course. The hotel runs a complimentary shuttle to and from places within a 3 mile radius of the hotel, including Concord BART station, which connects you to San Francisco. Self-parking $18, valet-parking $20, plus tax per night (payable locally, subject to change). Transfer time to San Francisco airport: 45 min.

Hotel information

329 rooms and suites on 11 floors. All with air-conditioning, 42” flatscreen HDTV with cable channels, WiFi available*, alarm clock with MP3 connection, telephone, mini-fridge, Cuisinart coffee maker/tea making facilities, laptop safe, hairdryer, iron and board, and weekday newspaper. 1 King Bed Rooms have 1 king-size bed, sleeping max 2 adults.
2 Double Beds Rooms have 2 double beds, sleeping max 4 adults.

Plate & Vine (north Californian menu, locally sourced ingredients, daily breakfast, weekday lunch, and Mon-Sat dinner). The Wine Bar (with Napa and Sonoma wines and handcrafted cocktails). Lobby Coffee Bar (serving Starbucks). Room service*. Heated outdoor pool. Whirlpool. Precor® Fitness Centre. Patio lounge area with fire pit. Pavilion Pantry® (24-hour convenience market). Gift shop. Shuttle service (including Concord BART station and venues within a 3 mile radius). Concierge. Laundry facilities* (coin operated). Laundry/dry-cleaning service*. Cash machine. Technology Lounge (24-hour, with free internet access). WiFi available*.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (512)
  • Very good (358)
  • Average (116)
  • Poor (89)
  • Terrible (67)
Image of the Tripadvisor rating Clean and central location

Mar 18, 2019 Coastal18956335772

Bed was a bit stiff for me, room was stuffy, and bathroom small. But staff friendly and helpful, room clean, facility was nice. Centrally located to a lot of things. Conference room was small for our group and could hear other conference noise, but not a huge deal.
Image of the Tripadvisor rating Very Rude and unhelpful staff

Mar 12, 2019 Daydream11999130251 Irvine, California

Very Rude and unhelpful staff, When asked to speak to manager during check-out, none was available ( it was a saturday). when i asked for a call back on Monday, did not receive.Very Rude and unhelpful staff.
Image of the Tripadvisor rating Nice hotel, Great service.

Mar 12, 2019 nburlak San Diego, California

This is a nice facility, well managed, clean and friendly staff. The rooms are a bit outdated and have (in my opinion) pretty hard beds. But, the rooms are clean and well appointed. Definitely recommend it!
Image of the Tripadvisor rating Frustrating Experience

Mar 4, 2019 930business

I was very disappointed that this hotel did not have hot water during my stay. While offering up an apology, nothing else was done to remedy the situation and I was afraid it might happen again during my stay (I was in town for business and stayed for 3 nights). I would not recommend this property and was very dissatisfied with the overall… Read more
I was very disappointed that this hotel did not have hot water during my stay. While offering up an apology, nothing else was done to remedy the situation and I was afraid it might happen again during my stay (I was in town for business and stayed for 3 nights). I would not recommend this property and was very dissatisfied with the overall customer service at this particular location. Read less
Image of the Tripadvisor rating Visit family

Feb 26, 2019 E9046EDphilipw Sparks, Nevada

I always stay at the Concord Hilton when in town to visit family. Excellent and very nice place to stay I know what I’m getting when I stay at the Concord Hilton, always clean and comfortable,first class.