Hilton Concord

Oakland, California Coast

The hotel

Set against views of Mount Diablo, Hilton Concord’s thought of everything you need for a stay in East Bay. First there’s the location: it’s right between Waterworld California and the Willows and Sun Valley shopping centres, each a stroll away; and its complimentary shuttle runs to the Concord BART station for easier trips into San Francisco. Then there are the hotel’s own attractions, from the fitness centre, outdoor pool and whirlpool, to its various watering holes, ideal whether you just want to grab a Starbucks coffee on your way out, or linger over a glass of Napa or Sonoma wine on your way back in. And finally it adds the pleasingly named ‘Plate & Vine’, serving locally sourced north Californian favourites against an on-trend backdrop of brick walls and rustic detailing.

Amenities

  • Bar
  • Swimming Pool
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Between Willows Shopping Center, 1 block away, and Waterworld California, just a half mile stroll, the hotel is also just 1 mile from other East Bay attractions including Todos Santos Plaza, Sun Valley Shopping Center, and Buchanan Golf Course. The hotel runs a complimentary shuttle to and from places within a 3 mile radius of the hotel, including Concord BART station, which connects you to San Francisco. Self-parking $18, valet-parking $20, plus tax per night (payable locally, subject to change). Transfer time to San Francisco airport: 45 min.

Hotel information

329 rooms and suites on 11 floors. All with air-conditioning, 42” flatscreen HDTV with cable channels, WiFi available*, alarm clock with MP3 connection, telephone, mini-fridge, Cuisinart coffee maker/tea making facilities, laptop safe, hairdryer, iron and board, and weekday newspaper. 1 King Bed Rooms have 1 king-size bed, sleeping max 2 adults.
2 Double Beds Rooms have 2 double beds, sleeping max 4 adults.

Plate & Vine (north Californian menu, locally sourced ingredients, daily breakfast, weekday lunch, and Mon-Sat dinner). The Wine Bar (with Napa and Sonoma wines and handcrafted cocktails). Lobby Coffee Bar (serving Starbucks). Room service*. Heated outdoor pool. Whirlpool. Precor® Fitness Centre. Patio lounge area with fire pit. Pavilion Pantry® (24-hour convenience market). Gift shop. Shuttle service (including Concord BART station and venues within a 3 mile radius). Concierge. Laundry facilities* (coin operated). Laundry/dry-cleaning service*. Cash machine. Technology Lounge (24-hour, with free internet access). WiFi available*.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (546)
  • Very good (372)
  • Average (127)
  • Poor (99)
  • Terrible (75)
Image of the Tripadvisor rating Great room, lousy staff

Nov 12, 2019 Anastasia M Los Angeles

The front desk staff clearly needs more training. They denied me breakfast vouchers even though my room/rate entitled me to breakfast. They also charged me for parking when I had not driven there. My advice is to not book a room that includes breakfast so you don't have to argue with them about not getting it. And don't check out on your phone.… Read more
The front desk staff clearly needs more training. They denied me breakfast vouchers even though my room/rate entitled me to breakfast. They also charged me for parking when I had not driven there. My advice is to not book a room that includes breakfast so you don't have to argue with them about not getting it. And don't check out on your phone. Do it at the desk so you can check your bill for fraudulent charges and don't have to make phone calls to get them removed. Read less
Image of the Tripadvisor rating Great location, nice gym, mini poolside paradise!

Nov 5, 2019 Arlene L El Dorado Hills, California

I stayed here 3 nights accompanying my sister while she was in town for business. Each morning, I did my 30 minute run in the hotel fitness room. The unseasonably warm weather (78 degrees!) prompted me to take in some sun while binge watching Netflix on my phone. The room was very nice and the shower had the BEST water pressure EVER!
Image of the Tripadvisor rating Eh, I wouldn't have said anything but they asked me to review...

Nov 3, 2019 sbaranoff

Heavily worn out and dirty. Staff is Hilton quality, facilities are more on par with an econo lodge/ roadside stop. Couch was stained beyond belief, slept with a towel over pillow and opted to shower upon arrival at new hotel
Image of the Tripadvisor rating Thank you!

Oct 30, 2019 Kate M San Rafael, United States

Thank you! We chose this hotel because it was pet friendly. We had been without power due to threat of fires in No California and needed a place to stay. The people at the front desk and our server in the restaurant were gracious and efficient. The room was beautiful (we were upgraded to a suite). The hotel is near a number of restaurants. … Read more
Thank you! We chose this hotel because it was pet friendly. We had been without power due to threat of fires in No California and needed a place to stay. The people at the front desk and our server in the restaurant were gracious and efficient. The room was beautiful (we were upgraded to a suite). The hotel is near a number of restaurants. We will definitely be back! Read less
Image of the Tripadvisor rating Hilton Concord

Oct 28, 2019 Jeevanath A

Exvellent location with several restaurants near by. Overall great experience. Good service and staff are very helpful. The area at back of reception is available for large group event. We were a 20 personnel team and conducted a team event.. great time v