Hilton Concord

Oakland, California Coast

The hotel

Set against views of Mount Diablo, Hilton Concord’s thought of everything you need for a stay in East Bay. First there’s the location: it’s right between Waterworld California and the Willows and Sun Valley shopping centres, each a stroll away; and its complimentary shuttle runs to the Concord BART station for easier trips into San Francisco. Then there are the hotel’s own attractions, from the fitness centre, outdoor pool and whirlpool, to its various watering holes, ideal whether you just want to grab a Starbucks coffee on your way out, or linger over a glass of Napa or Sonoma wine on your way back in. And finally it adds the pleasingly named ‘Plate & Vine’, serving locally sourced north Californian favourites against an on-trend backdrop of brick walls and rustic detailing.

Amenities

  • Bar
  • Swimming Pool
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Between Willows Shopping Center, 1 block away, and Waterworld California, just a half mile stroll, the hotel is also just 1 mile from other East Bay attractions including Todos Santos Plaza, Sun Valley Shopping Center, and Buchanan Golf Course. The hotel runs a complimentary shuttle to and from places within a 3 mile radius of the hotel, including Concord BART station, which connects you to San Francisco. Self-parking $18, valet-parking $20, plus tax per night (payable locally, subject to change). Transfer time from airport: 45 minutes.

Hotel information

329 rooms and suites on 11 floors. All with air-conditioning, 42” flat-screen HDTV with cable channels, WiFi available*, alarm clock with MP3 connection, telephone, mini-fridge, Cuisinart coffee maker/tea-making facilities, laptop safe, hairdryer, iron and board, and weekday newspaper. 1 King Bed Rooms have 1 king-size bed, sleeping maximum 2 adults.

2 Double Beds Rooms have 2 double beds, sleeping maximum 4 adults.

Plate & Vine (north Californian menu, locally sourced ingredients, daily breakfast, weekday lunch, and Mon-Sat dinner). The Wine Bar (with Napa and Sonoma wines and handcrafted cocktails). Lobby Coffee Bar (serving Starbucks). Room service*. Heated outdoor pool. Whirlpool. Precor® Fitness Centre. Patio lounge area with fire pit. Pavilion Pantry® (24-hour convenience market). Gift shop. Shuttle service (including Concord BART station and venues within a 3 mile radius). Concierge. Laundry facilities* (coin operated). Laundry/dry-cleaning service*. Cash machine. Technology Lounge (24-hour, with free Internet access). WiFi available*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (568)
  • Very good (385)
  • Average (139)
  • Poor (108)
  • Terrible (99)
Image of the Tripadvisor rating Did not trust the bed was clean after seeing the room

Oct 8, 2021 ddcampbellsr1

The furniture in the room is old and worn out. It had a permanent butt print in the couch. The sink in the bathroom is stop up, the room I asked for was for two people there was only only one set of towels for one person one face towel one dry towel and one hand towel. The refrigerator do not work. No trash bag in the trash can the floor looks… Read more
The furniture in the room is old and worn out. It had a permanent butt print in the couch. The sink in the bathroom is stop up, the room I asked for was for two people there was only only one set of towels for one person one face towel one dry towel and one hand towel. The refrigerator do not work. No trash bag in the trash can the floor looks dirty and worn out Read less
Image of the Tripadvisor rating It’s a no for me

Sep 27, 2021 bigron1017

Proximity to veranda is reason to stay, but proximity aside, outdated, severely lacking. Won’t return, as there are better Hilton options close by. No breakfast, no pool, which is fine, small parking lot compared to property. Paying for the brand and I’d rather pay more to receive better than to pay what I paid to stay at a Hilton la quinta
Image of the Tripadvisor rating Be Vigilant When You First Check In

Sep 26, 2021 erynn13reed

While this hotel appeared to be be beautiful, our room was partially cleaned. We had things smeared on the walls, dirty tables, hair in the shower from the previous guests as well as their drinks left in the mini fridge. Our garbage wasn't dumped either. We called to have housekeeping come up and she said it would be reported, but no one ever came… Read more
While this hotel appeared to be be beautiful, our room was partially cleaned. We had things smeared on the walls, dirty tables, hair in the shower from the previous guests as well as their drinks left in the mini fridge. Our garbage wasn't dumped either. We called to have housekeeping come up and she said it would be reported, but no one ever came back to proper clean the room besides her wiping the wall and throwing the garbage out. Other than that, the front desk team was nice and the location was a really good fit for traveling without a. car. Probably won't stay there again but we made the most of it. Read less
Image of the Tripadvisor rating Hi too

Sep 26, 2021 jeneensimon

Great hotel glad to be there will go there again. So happy to enroll in honors program. Lots of hotel ti choose from. So glad to g he Ave options with Hilton. Looking forward of staying there again really excited
Image of the Tripadvisor rating Great service and cleanliness

Sep 25, 2021 tbirthwright Phoenix, Arizona

I read some of the other reviews after I had already booked my room and I’m not sure why there were so many negative ones. My stay was great. Room was clean, all employees were very nice, I was even able to check in early because I’m a Hilton Honors member.