Best Western Beachside Inn

Many issues with this hotel. The pictures are very misleading. We booked a king bed harbor view. Checked in and went up to our room, we were given two queens and the view is BARELY of the harbor. Not at all like the photos on the website that make you believe you can see water just right outside your window. I’d say there’s only one possible room in the hotel that MAY get that view, but even then I doubt it. The hotel is too far off to the side of the harbor to be true harbor view. You can see the water off to the gat corner of your room window, the rest of your view is of the street below. We immediately called down and stated our room has 2 queens and we booked a king. Was told that the 2 queens is considered an upgrade. What? We’re a married couple, we booked a king bed room, tell me how two queens is an upgrade? And nothing can be done about it. The room itself is ok, the beds are comfortable that’s the only reason for two stars. So we turn in for the night around 9:30pm. Our room phone rings at 11pm and it’s the front desk manager. Apparently at Checkin they ran our card for payment but not to hold for any liability. In my sleeping state I muttered “okay....can we deal with this in the MORNING? Cuz we’re asleep!” And the manager HUNG UP ON ME. Didn’t even say another word. How rude and unprofessional to call at 11pm at night for THEIR mistake? I’m not going back down for that in the middle of the night. Breakfast ran out of everything and took a while to be restocked. We will never stay here again. Paid extra to have the “harborview” of the street basically, extra to include the breakfast that was just ok, and middle of the night wake up calls. I’m very upset for the amount we paid for this crap hole of a hotel and awful employees running it. The hotel down the street is offering a two bedroom SUITE for $50 less than we paid for this hotel tonight. Wish we could get our money back. Would NOT recommend this hotel. Read less

Stayed here one night after a long day on the road, arrived late evening approx 10pm. Just wanted to go straight to bed. Arrived at our room, got changed, went in to bathroom to have a wash and clean teeth to find mouldy shower curtain, mouldy tiles grout and the fake wood panelling peeling off. We then pulled the sheets back to find the sheets had not been changed, you could see where the previous person had lay, the sheets were even darker over the area, it was disgusting. We were so exhausted and it was now coming up to 11pm that we just had to lie on the other sides of the beds. We did not have the energy to go down to reception and move room. The pictures on the website look so inviting but are so misleading. Read less

My son booked the hotel for two nights (from 31 August to 2 September 2019) from San Francisco. We started from San Jose by Amtrak and reached Santa Barbara in the afternoon. Hiring a taxi we reached with 3 or 4 minutes to the hotel. The reception allotted two consecutive rooms for six members. It is nice hotel very near from the sea beach Each room has following facilities (1) WiFi free (2) Flat-screen TV with cable channels, (3) DVD-Player, (4) Bathroom with a shower and free toiletries. (5) The rooms are equipped with bed linen and towels. (6) Complimentary Breakfast (7) Free private parking Hotel Beachside Inn is practically on the sea beach; after crossing the road, it is at little distance. We went to board in “CondorExpress” for Whale Watching” walking only. I must mention that I walk slowly and always with walking stick. After taking breakfast we started and boarded with 10 minutes. In my opinion the persons in reception behaved modestly and answered queries with patient. The Seaside Aquarium, Seaside Civic Convention Center, Seaside Carousel Mall are at walking distances. It is wiser to book online. Read less