Best Western PLUS Pepper Tree Inn

Santa Barbara, California Coast

The hotel

This laid-back Spanish-inspired hotel is nestled in five acres of landscaped grounds. Take in the scene from your balcony or patio as you gaze out over the lush gardens and courtyards. Why not wander down and enjoy a drink by the fire pit, dip in one of the pools or whirlpools, or grab a lounger and chill. The Treehouse Restaurant offers patio and poolside service, so you can eat and drink without leaving the sun deck. You can stroll to the shops and restaurants at La Cumbre Plaza, which are across the road. And perhaps hire a bike or jump in your car and head into downtown Santa Barbara, a couple of miles from the Pepper Tree Inn — or to one of the area's beautiful beaches, only minutes away.

Amenities

  • Bar
  • Swimming Pool
  • Free Parking
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Restaurant

Where is it

Adjacent to the shops and restaurants at La Cumbre Plaza and just minutes from downtown Santa Barbara. For hiking, Los Padres National Forest is 7 miles away, with the Santa Ynez Mountains slightly further.

Hotel information

150 rooms on 2 floors in 2 buildings. All with air-conditioning, patios and balconies, cable TV with HBO, phone, complimentary WiFi, fridge, tea/coffee-making facilities, safe, hairdryer, iron and board, DVD player, complimentary bottled water. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

  • Free Nights: Receive the 3rd night free for complete stays between 07 Sep '20–30 Apr '21. This offer is not combinable with any other offers and is subject to availability and may be changed or withdrawn at any time.

The Treehouse Restaurant and Lounge (breakfast, lunch and dinner, room, patio and poolside service). 2 heated swimming pools, 2 whirlpools. Fitness room. Massage facilities*. Bike rentals*. Fire pit. Gift shop. Hair salon*. Complimentary coffee and fruit in the lobby 24-hours a day. Laundry/dry-cleaning service*. Complimentary WiFi and self-parking.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out ourSpecial Assistance page

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (603)
  • Very good (626)
  • Average (220)
  • Poor (62)
  • Terrible (33)
Image of the Tripadvisor rating Fluffy Towels

Jan 20, 2020 kzelmans Northville, Michigan

My garden view room led directly to the pool deck. I had a private patio with table and chairs. The employees were quick and friendly. They had the fluffiest towels I've encountered in recent memory and some nice robes to wear. The room included some snacks and bottles of water. I would definitely stay there again.
Image of the Tripadvisor rating Nice hotel, great service

Jan 19, 2020 DavidKal

The one drawback to this place is they don't have a free breakfast, but otherwise, the place is kept clean and in good condition. Location is great, and the staff was very friendly and accommodating. I wanted to add that we left a cellphone charger cord in the room, and the cleaning crew alerted the front desk to that, and they called us to let… Read more
The one drawback to this place is they don't have a free breakfast, but otherwise, the place is kept clean and in good condition. Location is great, and the staff was very friendly and accommodating. I wanted to add that we left a cellphone charger cord in the room, and the cleaning crew alerted the front desk to that, and they called us to let us know. Luckily we were still in town and were able to come by and pick it up. We have left things in other hotels before and they never bothered to contact us about it, so we appreciate the extra mile they went to in this case. Read less
Image of the Tripadvisor rating Scabies! Stay away!!!

Jan 12, 2020 791xis Santa Barbara, California

Scabies! Stay away from this hotel! My worst hotel experience ever, started to develop intense itchiness and skin bumps on my ears right after staying at this place, and it spread fast. Had to rush to UC to get prescription treatment during my travel. UPDATED with photos taken 7 days after leaving this hotel.
Image of the Tripadvisor rating Wonderful helpful staff

Dec 30, 2019 I6924OTeresa New Jersey

Pros: Very friendly helpful staff. Complementary water, coffee, tea and fruit in the lobby and in our room. Room was very clean and updated. Comfortable bed and nice cotton sheets and towels. Affordable rates and perfect location! Cons: furniture is too large for the size of the room. No place to put the luggage rack. funky wall heater and air… Read more
Pros: Very friendly helpful staff. Complementary water, coffee, tea and fruit in the lobby and in our room. Room was very clean and updated. Comfortable bed and nice cotton sheets and towels. Affordable rates and perfect location! Cons: furniture is too large for the size of the room. No place to put the luggage rack. funky wall heater and air conditioner. Walls paper thin. We could hear our neighbors conversation! Old fashioned slatted windows in the bathroom. Closet for your clothes is small like a broom closet. A family motel. Lots of kids. Read less
Image of the Tripadvisor rating Lovely Hotel

Dec 21, 2019 TonyRGUK Reading UK

Stopped here for one night on our California road trip, really liked this hotel, staff were very friendly and welcoming, the hotel is set in attractive gardens which are very well kept, our clean and comfortable room was on the ground floor overlooking the pool and had everything we needed. Also no resort fee or parking fee to pay which made a… Read more
Stopped here for one night on our California road trip, really liked this hotel, staff were very friendly and welcoming, the hotel is set in attractive gardens which are very well kept, our clean and comfortable room was on the ground floor overlooking the pool and had everything we needed. Also no resort fee or parking fee to pay which made a nice change! The hotel is a few minutes drive from downtown and the sea front there is also a shopping mall over the road with a Macy's etc Read less