Best Western PLUS Pepper Tree Inn

Santa Barbara, California Coast

The hotel

This luxurious, Spanish-inspired resort hotel is nestled within five acres of tropical gardens. Guest rooms continue the theme with Hacienda-style furnishings and patios and balconies overlooking the gardens and courtyards. In the grounds are two tiled swimming pools and two whirlpools, great to lounge by on sunny days. The Treehouse Restaurant serves delicious American fare and offers room, patio and poolside service, so you can eat and drink without ever leaving the sun deck! There are also massage treatments to ease away your everyday cares. If you’re in need of retail therapy, La Cumbre Plaza is adjacent or head 2 miles to downtown Santa Barbara for a wider selection of shops and restaurants. For hiking, Los Padres National Forest is just 7 miles with the Santa Ynez Mountains slightly further. Beautiful stretches of sandy beach are also just minutes away by car. However you spend your days, the Pepper Tree Inn will be a more than welcome sight upon your return - we guarantee it!

Amenities

  • Bar
  • Swimming Pool
  • Free Parking
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Restaurant

Where is it

Surrounded by lush gardens, adjacent to the shops and restaurants at La Cumbre Plaza and just minutes from downtown Santa Barbara.

Hotel information

150 rooms on 2 floors in 2 buildings. All with air-conditioning, patios and balconies, cable TV with HBO, phone, complimentary WiFi, fridge, tea/coffee maker, safe, hairdryer, iron and board, DVD player, complimentary bottled water. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

The Treehouse Restaurant and Lounge (breakfast, lunch and dinner – room, patio and poolside service). 2 heated swimming pools, 2 whirlpools, fitness room, massage facilities*. Bike rentals*. Fire pit. Gift shop. Hair salon*. Complimentary coffee and fruit in the lobby 24-hours a day. Laundry/dry-cleaning service*. Complimentary WiFi and self-parking.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out ourSpecial Assistance page

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (571)
  • Very good (602)
  • Average (211)
  • Poor (59)
  • Terrible (32)
Image of the Tripadvisor rating Not a good place

May 13, 2019 Tarek7777 Kuwait City, Kuwait

We spend almost 800 for 4 nights and the place is seriously terrible for the money spent, you can hear everything from next door, zero privacy, old and dirty looking place, it’s my first time at a best western place and I don’t understand how could be there hotels like that in Santa Barbara !!! It’s
Image of the Tripadvisor rating Decent Hotel-Pricey for a BW and Not Up to Snuff-Attitude Marginal at Best.

May 13, 2019 James J

Rooms are nice, but outdated. Showers have not been refurbed since the 1980's Grounds unkempt..found some nasty stuff in pool area. I get the partying, but someone's got to clean that up by 10:00 on Mother's Day, right? Rooms were not ready as promised but front desk swiped my card for both rooms in full, and said, "it'll be another hour', but… Read more
Rooms are nice, but outdated. Showers have not been refurbed since the 1980's Grounds unkempt..found some nasty stuff in pool area. I get the partying, but someone's got to clean that up by 10:00 on Mother's Day, right? Rooms were not ready as promised but front desk swiped my card for both rooms in full, and said, "it'll be another hour', but thanks for waiting...My wife and mother in law should not have to wait for a room at 3PM on Mother's Day weekend. Read less
Image of the Tripadvisor rating Great stay

May 4, 2019 Madmck66 Seattle, Washington

The BW Pepper Tree is huge. Lots of rooms. I wish I had more time to explore the property but it was very pretty. My room was a little outdated but clean, which is what matters. They had all the amenities. Lovely garden view out my window. My only complaint is you can hear ABSOLUTELY EVERYTHING in your neighbors room and outside. I mean,… Read more
The BW Pepper Tree is huge. Lots of rooms. I wish I had more time to explore the property but it was very pretty. My room was a little outdated but clean, which is what matters. They had all the amenities. Lovely garden view out my window. My only complaint is you can hear ABSOLUTELY EVERYTHING in your neighbors room and outside. I mean, EVERYTHING. The tv, anything that happens in the bathroom, footsteps, conversations... everything. So the whole time I was there I was self conscious of myself as to not annoy my neighbor. That was the major downfall. That and there’s no breakfast. They left fruit in the room and a candy dish. Good location, clean and nice grounds. Just no sense of privacy when you can hear a pin drop from your neighbors room. Read less
Image of the Tripadvisor rating Great Stay

May 1, 2019 Leslie D

We really enjoyed our stay here - loved the patio overlooking the lawn and all the flowers. Super clean room, large with a sofa bed. It was just what we needed and expected. We would stay here again. The location was at the north end of State Street - we walked to Chuck's Steakhouse of Hawaii one night and had a great steak meal. We drove down to… Read more
We really enjoyed our stay here - loved the patio overlooking the lawn and all the flowers. Super clean room, large with a sofa bed. It was just what we needed and expected. We would stay here again. The location was at the north end of State Street - we walked to Chuck's Steakhouse of Hawaii one night and had a great steak meal. We drove down to the other end of State Street - breakfast at Garret's is amazing; and enjoyed our breakfast down at the waterfront at Sambo's. Staff gave us a map so we could go up to the Mission and Botanical Gardens. Very helpful folks here. Read less
Image of the Tripadvisor rating Loud and rowdy

Apr 27, 2019 Dreamer29956

Check in and first night were a good experience, however a restful night of sleep was not an option on the Saturday night before Easter (aka prom night for local Santa Barbara High Schools). The room of underage teens above mine was paying rap music, and raising a ruckus throughout the night. The constantly opened and closed the sliding glass… Read more
Check in and first night were a good experience, however a restful night of sleep was not an option on the Saturday night before Easter (aka prom night for local Santa Barbara High Schools). The room of underage teens above mine was paying rap music, and raising a ruckus throughout the night. The constantly opened and closed the sliding glass door to the balcony to smoke their stuff, and it sounded like they were playing bumper cars when they weren't yelling and screaming about how drunk they were. Loud and rowdy, and although the first couple of calls to the front desk were addressed, neither parents or police were called to drag the kids home. I'm a gold member of BW and quite disappointed. Read less