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The very essence of the golden age of Hollywood glamour, the Hotel Shangri-La has been welcoming guests since 1939. An Art Deco treasure, sumptuous guest rooms and suites offer iconic views of the ocean or the city and come very well-equipped indeed. When you can tear yourself away, there’s the poolside to relax by – treat yourself to a private cabana and it becomes a real retreat. There are plenty of restaurants on your doorstep but the hotel’s own should not be missed. Featuring classically trained and creative chefs, feast on the freshest local produce, handpicked from the weekly Santa Monica Farmers Market whilst admiring views of the Pacific & Palisades Park. Pre-dinner, take the elevator all the way to the top for drinks at Onyx Rooftop Bar offering world-class sunsets as well as cocktails late evenings. Santa Monica Pier is a 10-minute walk away but should you wish to explore further, the metro is also a 10-minute walk which will connect you to Hollywood, downtown and more quickly and affordably too.
Amenities
Bar
Spa
Swimming Pool
Families
No Smoking
Room Service
Valet parking
Safety Deposit Box
Laundry Service
Internet Access
Close to Beach
Restaurant
Where is it
Overlooking the ocean and the Santa Monica Pier. Shops, boutiques and restaurants are a short walk away. 10-minute walk to the metro to connect you to the rest of Los Angeles.
Hotel information
70 rooms and suites. All with air-conditioning, some with balconies, satellite TV with pay-per-view films, telephone, complimentary WiFi, iPod docking station, safe, bathrobes, slippers, hairdryer, iron and board. Shangri-La City View King Rooms with 1 king-size bed, sleeping maximum 2 adults.
Deluxe Ocean View King Rooms with 1 king-size bed, sleeping maximum 2 adults.
1-Bedroom Partial Ocean View Suites with 1 king-size bed and a queen-size sofa bed in a separate living room, sleeping maximum 3 adults and 1 child or 2 adults and 2 children (aged under 17 years). A rollaway bed is available for this room type for $25 per night.
1-Bedroom Partial Ocean View Suites with gourmet kitchen and 1 king-size bed and a queen-size sofa bed in a separate living room, sleeping maximum 3 adults and 1 child or 2 adults and 2 children (aged under 17 years). A rollaway bed is available for this room type for $25 per night.
The Dining Room, Onyx Rooftop Bar & Lounge. The Courtyard with swimming pool, private cabanas*, poolside bar and dining. 24-hour fitness centre. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $49 plus tax per night (payable locally, subject to change).
This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)
Resort fee includes: - Champagne Toast at check-in - Wine/Beer/Cheese provided Wednesdays from 5:00–7:00pm - Coffee/tea in lobby from 6:00–10:00am - High-speed Internet access - Beach Towels- Yoga class on Saturdays. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
*Denotes local charge.
This is a non-smoking property.
Based on 1571 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (679)
Very good (455)
Average (209)
Poor (118)
Terrible (110)
I wish I was able to give this a 5
Mar 29, 2021rebecca4062021
My boyfriend and I stayed here for our anniversary while it is in an amazing location and is a beautiful hotel we did not have the best experience. The staff was super friendly but lacked some communication skills in order to solve issues I believe. I would still recommend this hotel because I don’t believe it would be the same experience for…
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My boyfriend and I stayed here for our anniversary while it is in an amazing location and is a beautiful hotel we did not have the best experience. The staff was super friendly but lacked some communication skills in order to solve issues I believe. I would still recommend this hotel because I don’t believe it would be the same experience for everyone and it is so close to the ocean which is nice.
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Very happy with our stay.
Mar 29, 2021Robin NKenner, Louisiana
Awesome view and friendly staff. Went for a wedding and it was a great location. Bar service in front of hotel bartender awesome. We had a great time.
Would recommend this hotel. It was a short but awesome stay
Hotel Stay
Mar 22, 2021mrjonrjonesLos Angeles, California
The Hotel was in the perfect location. Easy to walk to the beach, 3rd st Promenade, local bars and shops. Staff is super helpful and friendly. The hotel has a nice bar and seating area that’s lively and is dog friendly.
Great view but please read if you have a disability. ADA violations.
Mar 10, 2021karlalK3371TU
I was really looking forward to this visit. Art Deco! My favorite. Ocean front view! Wonderful. I arrived and that’s when it went downhill. The parking staff at valet is snobbish and barbaric. I drive a luxury car, so I t wasn’t like the car was embarrassing to have parked in their first spot. It didn’t matter to them that I had a blue…
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I was really looking forward to this visit. Art Deco! My favorite. Ocean front view! Wonderful. I arrived and that’s when it went downhill. The parking staff at valet is snobbish and barbaric. I drive a luxury car, so I t wasn’t like the car was embarrassing to have parked in their first spot. It didn’t matter to them that I had a blue card. They said I could not park in their blue space. They made me park elsewhere. I reported this to the front desk. She looked at me as if I had two heads insinuating I don’t have a disability. Asked for the manager. Not available of course.
I booked a suite. It was not as pictured, but it was the correct room number so I let that go. Stairs at entry might be a challenge for disabled travelers. Great air conditioning— the room was freezing. The room itself was lovely and clean in appearance until you got to the jacuzzi tub. I got in, sat down to relax after my long drive, turned on the jets and a bunch of black goop poured out all over me. I got out as fast as I could, but having this disability made it much slower than I would have liked. I had to shower to get someone else’s hair clumps and grime off of me.
The fireplace didn’t work. I believe that there may be an issue with a city ordinance about it so don’t expect it to function as shown on their website.
This is not a hotel that is on the water. It’s across the street, it has incredible whitewater views from the 6th floor. The balcony was large and nicely furnished.
Tried the manager the next morning, but she was off that day too, hence this review. I really wanted to love this place. They need to thoroughly clean their rooms and take the ADA rules much more seriously. They also need to put some money into updates. Only one cramped service elevator worked. If you are in a wheelchair, please do yourself a favor and book elsewhere. I’m simply disgusted. For what I paid, I’d expect better.
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Mark Liu
Feb 6, 2021markT3044YN
The location is very convenient. Located close to downtown, the beach and the Demitasse (one of my favored coffee shop in Santa Monica). It's also surrounded by great Italian restaurants. Due to COVID, I avoided the inviting pool, but I did spend much of my time in their in-room hot tub. Their staff was very friendly, and the delicious breakfast…
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The location is very convenient. Located close to downtown, the beach and the Demitasse (one of my favored coffee shop in Santa Monica). It's also surrounded by great Italian restaurants. Due to COVID, I avoided the inviting pool, but I did spend much of my time in their in-room hot tub. Their staff was very friendly, and the delicious breakfast always arrived with a smile. My stay and Shangri-la gives me fond memory of Santa Monica even in the bleak COVID times, and I'm hoping to revisit in better times.
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Your holiday may be affected by travel restrictions or cancellations
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With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
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I wish I was able to give this a 5
