Viceroy Santa Monica

Santa Monica, Los Angeles

The hotel

We’re suckers for unassuming packages that reveal treasures within, and this luxurious Santa Monica hotel, just a block’s walk from the Pacific, is a perfect example. It’s simple exterior and minimal signage give nothing away, but step beyond its bright green hedgerows and you’ll find a quietly confident and upscale oasis that positively oozes sophistication. From the modern elegance of its rooms and suites via the library (finished in shades of lemon and dark wood) to private dining cabanas, two heated pools and the Cast Restaurant and Lounge, serving healthy, flavourful cuisine that comes with a side order of sustainability, you just know you’re in excellent hands from the moment you check in.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Restaurant

Where is it

Centrally located in Santa Monica, steps from the Pacific Ocean.

Hotel information

162 rooms on 8 floors. Viceroy Rooms with air-conditioning, cable TV with pay-per-view films, iHome and DVD/CD player, telephone, high-speed WiFi*, mini bar, tea/coffee maker, alarm clock radio, safe, bathrobes, hairdryer, iron and board. City View Rooms with 1 king-size bed, sleeping maximum 2 people. Double/double beds on a request basis only.

Ocean View Rooms with 1 king-size bed, sleeping maximum 2 people.

Cast Restaurant (Modern American cuisine). Cast Lounge. 2 outdoor swimming pools, poolside cabanas*, 24-hour fitness centre, in-room and poolside spa treatments*. Library with backgammon table. WiFi*. Gift shop. Laundry/dry-cleaning service*. 24-hour room service*.

This hotel has a resort fee of $33 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Welcome glass of Champagne upon arrival - Morning selection of coffees and teas - 10% discount in the restaurant - Newspapers available upon request - Complimentary Internet access - Computers available for guest use in the library - Seasonal Wellness programs including: Fitness classes, 24-hour fitness centre with free weight and the latest cardio equipment, running and cycling routes with complimentary bottled water - Seasonal entertainment programmes - Seasonal pool offerings. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1205)
  • Very good (509)
  • Average (233)
  • Poor (109)
  • Terrible (64)
Image of the Tripadvisor rating A legendary hotel full of tranquility and the most amazing customer service from Alfredo and BJ

Sep 22, 2020 davidnF6145OZ

We got to experience staying in 2 different rooms during our stay. One room had an ocean view. The view is amazing, but my favorite room was the city (Pool) view. I believe the room is advertised as "City View" but it is much more than that. In fact you don't see much of the city but instead we had a gorgeous view of the newly renovated pool… Read more
We got to experience staying in 2 different rooms during our stay. One room had an ocean view. The view is amazing, but my favorite room was the city (Pool) view. I believe the room is advertised as "City View" but it is much more than that. In fact you don't see much of the city but instead we had a gorgeous view of the newly renovated pool cabana. What puts this hotel over the top is their amazing customer service especially during such a difficult time for everyone affected this year. Most notably I would like to recognize the bellmen Alfredo and BJ. The quality their work and attention to detail was very impressive. They are defintely genuine and the hotel is very blessed to have them on their staff. When you stay here you will know who I am referring to. These guys went above and beyond to make our stay memorable! Read less
Image of the Tripadvisor rating 10/10 would recommend

Sep 21, 2020 181adriannam

Absolutely amazing stay. The place is spotless and they follow COVID restriction to the tea. Perfect location and the staff is exquisite. Alfredo Lazaro especially was AMAZING the whole time! If I needed something he was there with no hesitations! Thanks Alfredo and the rest of Viceroy staff! See you again soon!
Image of the Tripadvisor rating Great stay!

Sep 13, 2020 Lindseyesh

My friend and I came to Santa Monica for a little getaway, knowing that the hotel had restricted services due to COVID. We thought with the restrictions it would take away from the experience but it did not!! We had such an amazing time, mostly thanks to BJ! He made sure we were taken care of the entire time, checking in on us at the pool and… Read more
My friend and I came to Santa Monica for a little getaway, knowing that the hotel had restricted services due to COVID. We thought with the restrictions it would take away from the experience but it did not!! We had such an amazing time, mostly thanks to BJ! He made sure we were taken care of the entire time, checking in on us at the pool and ensuring we were having a great time. I haven’t received this level of customer service in a long time. Thank you BJ and viceroy staff for making our experience special! Read less
Image of the Tripadvisor rating Exceptional Service

Sep 13, 2020 brandonsZ1722PY

I rented a room and a cabana with some friends for sh*ts and gigs on a saturday nights. Ended up having a blast and was treated like royalty. Ask for Alfredo when you book b/c he will go above and beyond to enhance your experience and give you discretion.
Image of the Tripadvisor rating Kailas birthday

Sep 12, 2020 323celenek

We came here for a little getaway from the tragic world climate (covid-19 and the fires 😔🙁) because it is our best friends birthday. The vibes (of everything in general) are a little funky but everybody working here did their best to make us feel like we are living in normal times. We felt so comfortable, catered to and helped, ALFREDO LAZARO… Read more
We came here for a little getaway from the tragic world climate (covid-19 and the fires 😔🙁) because it is our best friends birthday. The vibes (of everything in general) are a little funky but everybody working here did their best to make us feel like we are living in normal times. We felt so comfortable, catered to and helped, ALFREDO LAZARO helped bring whatever we needed to our room and we even got a complimentary bottle of champagne. In the midst of everything going on, the service everywhere seems to have gone down but this place is still on 100. Thank you viceroy and thank you Alfredo. 😊 Read less