Viceroy Santa Monica

Santa Monica, Los Angeles

The hotel

We’re suckers for unassuming packages that reveal treasures within, and this luxurious Santa Monica hotel, just a block’s walk from the Pacific, is a perfect example. It’s simple exterior and minimal signage give nothing away, but step beyond its bright green hedgerows and you’ll find a quietly confident and upscale oasis that positively oozes sophistication. From the modern elegance of its rooms and suites via the library (finished in shades of lemon and dark wood) to private dining cabanas, two heated pools and the Cast Restaurant and Lounge, serving healthy, flavourful cuisine that comes with a side order of sustainability, you just know you’re in excellent hands from the moment you check in.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Restaurant

Where is it

Centrally located in Santa Monica, steps from the Pacific Ocean.

Hotel information

162 rooms on 8 floors. Viceroy Rooms with air-conditioning, cable TV with pay-per-view films, iHome and DVD/CD player, telephone, high-speed WiFi*, mini bar, tea/coffee maker, alarm clock radio, safe, bathrobes, hairdryer, iron and board. City View Rooms with 1 king-size bed, sleeping maximum 2 people. Double/double beds on a request basis only.

Ocean View Rooms with 1 king-size bed, sleeping maximum 2 people.

Cast Restaurant (Modern American cuisine). Cast Lounge. 2 outdoor swimming pools, poolside cabanas*, 24-hour fitness centre, in-room and poolside spa treatments*. Library with backgammon table. WiFi*. Gift shop. Laundry/dry-cleaning service*. 24-hour room service*.

This hotel has a resort fee of $15 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Welcome glass of Champagne upon arrival - Morning selection of coffees and teas - 10% discount in the restaurant - Newspapers available upon request - Complimentary Internet access - Computers available for guest use in the library - Seasonal Wellness programs including: Fitness classes, 24-hour fitness centre with free weight and the latest cardio equipment, running and cycling routes with complimentary bottled water - Seasonal entertainment programmes - Seasonal pool offerings. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1144)
  • Very good (483)
  • Average (222)
  • Poor (94)
  • Terrible (56)
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Jul 19, 2019 SanahMaster

Hotel was excellent, staff couldn’t do enough very warm and welcoming environment outstanding treatment from all, especially from staff member BJ, was always on call, nothing was ever too much and friendly.
Image of the Tripadvisor rating Good hotel

Jul 19, 2019 boone2019 Scottsdale, Arizona

If you have meetings in Santa Monica/Venice/Silicone Beach - really a nice spot, great bar and pool area to have a meeting outside with people in a social atmosphere. Staff exceptionally friendly and helpful - would actually say this was the hotels best feature. The young lady who checked me in while I was on a conference call could not have been… Read more
If you have meetings in Santa Monica/Venice/Silicone Beach - really a nice spot, great bar and pool area to have a meeting outside with people in a social atmosphere. Staff exceptionally friendly and helpful - would actually say this was the hotels best feature. The young lady who checked me in while I was on a conference call could not have been more gracious and helpful in making sure I could get through my call and the check in experience without a hitch. Read less
Image of the Tripadvisor rating girls trip staycation

Jul 17, 2019 jennilee722 Los Angeles, California

Spent a couple days with my best friend for some lux low-key pool days. The decor is straight out of a Kate Spade ad. We were greeted with a glass of Prosecco. We hung out mostly at the pool, chasing the sun with help from the super friendly Jack. He kept us cool when it got too hot by bring over umbrella and we always had fresh towels and… Read more
Spent a couple days with my best friend for some lux low-key pool days. The decor is straight out of a Kate Spade ad. We were greeted with a glass of Prosecco. We hung out mostly at the pool, chasing the sun with help from the super friendly Jack. He kept us cool when it got too hot by bring over umbrella and we always had fresh towels and delicious cocktails and satisfying eats. As for the room, it had everything we needed. Super soft bedding and strong water pressure. Bonus points for the proximity to ChaChaChicken! Read less
Image of the Tripadvisor rating Great, when you can get ahold of the staff.

Jul 17, 2019 robertbM8766ZE Colorado Springs

The property was great, the staff are friendly when you get their attention, but they seem just as happy to ignore you as help you. No one was rude by any means, just aloof. Ricardo and Andreas were the exception, they were fantastic.
Image of the Tripadvisor rating July 2019

Jul 14, 2019 r0bm1982

Had issues - very poor service at pool . 30 min to get service. Second chance , server had crappy attitude and billed us $5 for bringing truffle salt!!! For truffle fries! w. Would have stayed for more drinks and food but not after that.