Viceroy Santa Monica

Santa Monica, Los Angeles

The hotel

We’re suckers for unassuming packages that reveal treasures within, and this luxurious Santa Monica hotel, just a block’s walk from the Pacific, is a perfect example. It’s simple exterior and minimal signage give nothing away, but step beyond its bright green hedgerows and you’ll find a quietly confident and upscale oasis that positively oozes sophistication. From the modern elegance of its rooms and suites via the library (finished in shades of lemon and dark wood) to private dining cabanas, two heated pools and the Cast Restaurant and Lounge, serving healthy, flavourful cuisine that comes with a side order of sustainability, you just know you’re in excellent hands from the moment you check in.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Restaurant

Where is it

Centrally located in Santa Monica, steps from the Pacific Ocean.

Hotel information

162 rooms on 8 floors. Viceroy Rooms with air-conditioning, cable TV with pay-per-view films, iHome and DVD/CD player, telephone, high-speed WiFi*, mini bar, tea/coffee maker, alarm clock radio, safe, bathrobes, hairdryer, iron and board. City View Rooms with 1 king-size bed, sleeping maximum 2 people. Double/double beds on a request basis only.

Ocean View Rooms with 1 king-size bed, sleeping maximum 2 people.

Cast Restaurant (Modern American cuisine). Cast Lounge. 2 outdoor swimming pools, poolside cabanas*, 24-hour fitness centre, in-room and poolside spa treatments*. Library with backgammon table. WiFi*. Gift shop. Laundry/dry-cleaning service*. 24-hour room service*.

This hotel has a resort fee of $33 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Welcome glass of Champagne upon arrival - Morning selection of coffees and teas - 10% discount in the restaurant - Newspapers available upon request - Complimentary Internet access - Computers available for guest use in the library - Seasonal Wellness programs including: Fitness classes, 24-hour fitness centre with free weight and the latest cardio equipment, running and cycling routes with complimentary bottled water - Seasonal entertainment programmes - Seasonal pool offerings. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1192)
  • Very good (509)
  • Average (234)
  • Poor (106)
  • Terrible (58)
Image of the Tripadvisor rating Pleasant Stay

Jan 24, 2020 jantaguchi

We were welcomed with great sympathy, from the drivers, security guards and receptionists. The Hotel was under renovation, but the facilities are well maintained and the room was as expected for a Hotel of this quality.
Image of the Tripadvisor rating Viceroy worth a try

Jan 21, 2020 vladob134 Perth, Australia

I recently stayed at the Viceroy in Santa Monica. The hotel was under renovation so I didn't get to enjoy most of the facilities. Having said that the staff are really great and the manager is super customer orientated. The rooms are beautifully appointed and I would definitely recommend this property when looking for a great location and awesome… Read more
I recently stayed at the Viceroy in Santa Monica. The hotel was under renovation so I didn't get to enjoy most of the facilities. Having said that the staff are really great and the manager is super customer orientated. The rooms are beautifully appointed and I would definitely recommend this property when looking for a great location and awesome service. Read less
Image of the Tripadvisor rating Too many little issues.

Jan 20, 2020 Joanne T Poole, United Kingdom

The reason for my mid level review is there were too many little issues, that just hindered our stay. We stayed over Christmas & NY. Location is great, close to the shops, restaurants and the beach. Hotel is modern and boutique style, a little tired in places. The room was comfortable, sound proofing was not great, you can hear everything! Beds… Read more
The reason for my mid level review is there were too many little issues, that just hindered our stay. We stayed over Christmas & NY. Location is great, close to the shops, restaurants and the beach. Hotel is modern and boutique style, a little tired in places. The room was comfortable, sound proofing was not great, you can hear everything! Beds were small and water pressure in the shower was not good, plus the plug didn't work, so no bath for the kids. As for the pool.. TINY... looks so much bigger in the pictures, I wouldn't want to be there in the summer, I can image it would be like a can or sardines! Service was generally great, restaurant and bar staff went above and beyond, reception and concierge, not so much. When we checked in we were offered champagne, but it never arrived, were told we had qualified for an upgrade, but that didn't happen either. When I enquired about the morning yoga sessions that were advertised I was told they weren't running this week. Also when looking for deals from the concierge, we were told she could get us discounts at Universal and for a Lakers game, turned out that was not the case and we got them cheaper booking ourselves online. We had a great stay and the location was great, but as I said, lots of silly little issues. Read less
Image of the Tripadvisor rating Dissapointing

Jan 19, 2020 270seanp Sydney, Australia

Over priced and under delivered. Staff were helpful but the hotel generally is a dump. Rooms are small, and the arrival area is so disappointing that it sets the scene for a miserable stay. If I were to add any positives it would be that that staff were very helpful and accommodating
Image of the Tripadvisor rating Not up to the standard expected.

Jan 16, 2020 Clifford H Greater London, United Kingdom

We stayed for one night but were only informed the hotel was undergoing renovations on arrival (we got the email telling us the day we checked out!) the room was nice enough and high enough not to hear the renovation work. But we were unable to use the pool, bar or restaurant areas during our stay. The staff were apologetic but would have been… Read more
We stayed for one night but were only informed the hotel was undergoing renovations on arrival (we got the email telling us the day we checked out!) the room was nice enough and high enough not to hear the renovation work. But we were unable to use the pool, bar or restaurant areas during our stay. The staff were apologetic but would have been advantageous to know about the work prior to booking. We would have chosen elsewhere. For the price paid and no faculties to use - a discount should have been offered. Read less