Viceroy Santa Monica

Santa Monica, Los Angeles

The hotel

We’re suckers for unassuming packages that reveal treasures within, and this luxurious Santa Monica hotel, just a block’s walk from the Pacific, is a perfect example. It’s simple exterior and minimal signage give nothing away, but step beyond its bright green hedgerows and you’ll find a quietly confident and upscale oasis that positively oozes sophistication. From the modern elegance of its rooms and suites via the library (finished in shades of lemon and dark wood) to private dining cabanas, two heated pools and the Cast Restaurant and Lounge, serving healthy, flavourful cuisine that comes with a side order of sustainability, you just know you’re in excellent hands from the moment you check in.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Restaurant

Where is it

Centrally located in Santa Monica, steps from the Pacific Ocean.

Hotel information

162 rooms on 8 floors. Viceroy Rooms with air-conditioning, cable TV with pay-per-view films, iHome and DVD/CD player, telephone, high-speed WiFi*, mini bar, tea/coffee maker, alarm clock radio, safe, bathrobes, hairdryer, iron and board. City View Rooms with 1 king-size bed, sleeping maximum 2 people. Double/double beds on a request basis only.

Ocean View Rooms with 1 king-size bed, sleeping maximum 2 people.

Cast Restaurant (Modern American cuisine). Cast Lounge. 2 outdoor swimming pools, poolside cabanas*. 24-hour fitness centre. In-room and poolside spa treatments*. Library with backgammon table. WiFi*. Gift shop. Laundry/dry-cleaning service*. 24-hour room service*.

This hotel has a resort fee of $33 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Welcome glass of Champagne upon arrival - Morning selection of coffees and teas - 10% discount in the restaurant - Newspapers available upon request - Complimentary Internet access - Computers available for guest use in the library - Seasonal Wellness programs including: Fitness classes, 24-hour fitness centre with free weight and the latest cardio equipment, running and cycling routes with complimentary bottled water - Seasonal entertainment programmes - Seasonal pool offerings. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1255)
  • Very good (512)
  • Average (240)
  • Poor (117)
  • Terrible (69)
Image of the Tripadvisor rating get away with tween daughter

Jul 21, 2021 jgroses07 Los Angeles de San Rafael, Spain

I took my daughter and her friend for an overnight to enjoy santa monica pier and beach. The hotel felt safe and quiet, and incredibly accommodating. The girls rented bikes and enjoyed the pool. Lovely staff!
Image of the Tripadvisor rating Easy stay in Santa Monica

Jul 19, 2021 PCWahine

Easy to get to from LAX, easy to all local attractions, easy room, easy check in/Check out, easy to get transfers (Lyft or Uber), easy going team. Loved the new pool atmosphere and menu! Can't wait till the restaurant is finally open!
Image of the Tripadvisor rating Wonderful hotel!

Jul 17, 2021 jm1224 Boston

I can't say enough good things about this wonderful hotel! From personal touches like a welcome email from Maribel, to a room upgrade for our celebration, the staff made us feel special and appreciated. The staff were all so friendly and kind, the rooms were clean and spacious, and the amenities were great. Only a one-block walk from the Santa… Read more
I can't say enough good things about this wonderful hotel! From personal touches like a welcome email from Maribel, to a room upgrade for our celebration, the staff made us feel special and appreciated. The staff were all so friendly and kind, the rooms were clean and spacious, and the amenities were great. Only a one-block walk from the Santa Monica pier, and close to the 3rd Street Promenade, the location was excellent. The outside area, with a fireplace, pool, cabanas, and fun lounge area was a great place to unwind at the end of the night with a cocktail. The common areas were pretty, stylish, bright, and clean. As my daughter put it, "Everything here is so Instagram-able!" We would definitely go back! Read less
Image of the Tripadvisor rating Don't stay here

Jul 16, 2021 GlobeTrotting2960188

This place used to be one of my favorite hotels in SM. My recent stay changed that very quickly. If you're looking for a premium experience, seriously, look elsewhere. They've clearly cut costs so much that there's no room service, robes, slippers, minibar, or coffee in the rooms. Nothing. Even a Holiday in Express has a coffee machine in the… Read more
This place used to be one of my favorite hotels in SM. My recent stay changed that very quickly. If you're looking for a premium experience, seriously, look elsewhere. They've clearly cut costs so much that there's no room service, robes, slippers, minibar, or coffee in the rooms. Nothing. Even a Holiday in Express has a coffee machine in the room. You can only order food from the bar (which has been remodeled to look like a MOTEL bar) and they refuse to bring it up to your room. Housekeeping will only clean your room upon request and they don't clean it, they make the bed and replace the towels, that's it. BUT they still charge 5-star prices for EVERYTHING. Most of the staff was ok but a lot of them were either just clueless or downright rude. When someone on my team asked why there was no water or robe in her room, the concierge responded, "um it's called a global pandemic." And they remodeled the bar and lobby to look less premium for some reason with a grumpy old bar tender who seems like he does not want to be there. We got two bottles of champaign for mimosas and they charged us over $65 for the orange juice ALONE! For this money you can definitely find a more premium, upscale experience at any of the other hotels nearby. Trust me you will be disappointed. Read less
Image of the Tripadvisor rating Weekday stay

Jul 16, 2021 adriannabottoms

Great overall experience from the moment I arrived, til the day I left. I will definitely be booking here again! The location was beautifully updated and staff was helpful and welcoming. Food at the restaurant was perfect and delicious.