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Streets lined with towering coconut palms, stunning ocean views and glorious sandy beaches: as far as locations go, it doesn’t get much better than this. Just a short stroll away from some of the city’s top attractions, Wyndham Santa Monica - At The Pier is the perfect place to rest your head after a hard day’s sightseeing. Those who like to keep the adrenaline pumping can get their fix at the 24-hour state-of-the-art fitness centre, and when it comes to food, the Windows at the Pier Restaurant offers a fantastic selection of traditional American favourites.
Amenities
Bar
Swimming Pool
Room Service
Valet parking
Safety Deposit Box
Fitness Centre/Gym
Laundry Service
Internet Access
Close to Beach
Restaurant
Where is it
Within walking distance of Santa Monica Beach, Santa Monica Pier and Downtown Santa Monica.
Hotel information
132 rooms. All have air-conditioning, 32" flat-screen TV, alarm/clock radio, complimentary WiFi, coffee/tea maker, safe, telephone, fridge and microwave (on request), bathrobes, hairdryer, iron and ironing board. Standard King Rooms have city views and 1 king-size bed, sleeping maximum 2 adults.
Standard Double Room with 2 double beds, sleeping maximum 4 adults.
Deluxe King Ocean View Rooms 1 king-size bed, sleeping maximum 2 adults.
Deluxe Double Ocean View Rooms with 2 double beds, sleeping maximum 4 adults.
On-site restaurant and lounge. Heating outdoor swimming pool. Fitness centre. Complimentary WiFi. Room service*. Laundry/dry-cleaning service*. Concierge service. Valet parking $43 plus tax per day (payable locally, subject to change).
*Denotes local charge.
Based on 1163 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (363)
Very good (367)
Average (243)
Poor (114)
Terrible (76)
This was one of the worst experiences! UNDER NO CIRCUMSTANCES BOOK YOUR STAY HERE.
Nov 25, 2020197cadyg
- This reservation was booked through Expedia for my fiancé and me by a family member. They called to change the name on the reservation and told the hotel we would be showing up a day late. When we showed up the hotel actually cancelled the reservation because we didn’t show up, but Expedia still showed an active reservation. They never bothered…
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- This reservation was booked through Expedia for my fiancé and me by a family member. They called to change the name on the reservation and told the hotel we would be showing up a day late. When we showed up the hotel actually cancelled the reservation because we didn’t show up, but Expedia still showed an active reservation. They never bothered to call to make sure we needed it cancelled; which isn’t a front desks whole job to answer the phone and speak to guests. We got a refund and booked a different reservation with the Hotels app.
- The manager put us in the CRAPPIEST room; the one that didn’t have a working AC in the corner of hotel with NO VIEW OF ANYTHING. Which btw none of the rooms really do. The AC didnt work, and when the maintenance guy showed up he tried to tell us it was just set to Auto. We’d been in the room for an hour and only got hotter. We got moved to a new room. This one has a broken light fixture. Whatever
- The manager never said the parking and deposit was per night. She said it was $33 for parking and $50 as a refundable fee where the parking would get pulled out from. When asked about this she lied and said she did tell us the correct amount. Checked the website and nowhere does it state the parking fee; only the valet fee per day (obviously outdated since they don’t offer valet).
- It states to be “newly renovated,” but has no microwave, coffee maker, or refrigerator! If 7 years is “newly renovated” then my 7 year old niece is a new born.
- Rosie U. provided the worst customer service. I have worked in customer service my entire adult life and she failed to provide any sort of helpful assistance with any of the situations. This hotel is crappy and old. Go give your money somewhere else for a better experience. The money is not worth your stay here.
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The location is amazing, but the staff make this place a dream!
Nov 15, 2020Bradleydre88Washington DC, District of Columbia
I wish I could leave 6 stars on this review.. If you plan to visit Santa Monica/Venice, you can’t beat this place. Marvin at the front desk made our hotel experience perfect. He was incredibly kind and caring, and went out of his was to make our experience as good as it could be. We’ll be staying again and again thanks to him!
Great location and rate - poor service
Oct 24, 2020Expedition655793
AC broken and staff unhelpful doing nothing about the issues. but if you want something reasonably priced and within walking distance to restaurants and the beach its a great location. just don't expect much from the rooms or amenities. Guy that checked us in was also very rude to multiple customers.
Excellent Value, Perfect Location and Quality Management
Sep 28, 2020dgallegos999
We arrived middle of the night with my 6 year old and were greeted with a compassionate desk attendant. From there it only got better. Management of this hotel is one of the best I've encountered. This was a business trip with family in tow. The hotel had a great location for family to enjoy the neighborhood while I worked. Management…
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We arrived middle of the night with my 6 year old and were greeted with a compassionate desk attendant. From there it only got better. Management of this hotel is one of the best I've encountered. This was a business trip with family in tow. The hotel had a great location for family to enjoy the neighborhood while I worked. Management accommodated a business request which left me with extra time to enjoy my family. Would definitely stay here again.
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Awful and Left to go home
Aug 22, 2020kerryamorris7
Pictures are deceiving and did not stay after walking around and viewing room. Dirty, small pool on freeway, hotel on freeway, elevators dirty, carpets stained, motel 6 with Wyndham name. View of ocean if you had binoculars.
Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
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Rest assured; we will notify you as soon as we know if your holiday has been affected.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
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Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
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