Sheraton Universal

Hollywood, Los Angeles

Virgin rating

The hotel

It’s hard to find a better base for taking on the rides of Universal Studios Hollywood℠, short of trying to bunk in Gryffindor’s dorm at The Wizarding World of Harry Potter™ maybe. At Sheraton Universal you're under half-a-mile (or a free tram ride) from all the theme park action. So, you can return each day to your comfortable, spacious room, tuck in to some fresh Californian cuisine and maybe take a dip in the hotel’s outdoor pool.

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

A short tram ride to Universal Studios Hollywood℠, less than half-a-mile away. 100 metres from the Red Line Metro train connecting you to other Hollywood/LA attractions. Near to Burbank airport.

Hotel information

445 rooms and 21 suites in 1 building across 21 floors, with views of either Universal Studios Hollywood or the Hollywood Hills. All with air-conditioning, cable TV with in-room films, tea/coffee-making facilities, safe, mini-fridge, WiFi access*, and hairdryer. 

Standard Rooms with 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults.

Pool View Rooms with balcony, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

Corner Rooms with 1 king-size bed, sleeping maximum 2 adults.

Junior Suites with 1 king-size bed, sleeping maximum 2 adults.

Executive Suite with separate living area, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

The California's restaurant (open for breakfast, lunch and dinner).The Reef Pool Bar (California inspired light bites, and a selection of cocktails). In the Mix (bar and restaurant open for lunch and dinner, serving American cuisine). 

Outdoor heated pool and whirlpool. Complimentary cabanas (first come, first served). Fitness centre. 

Gift shop. Room service*. Internet Lounge*. Laundry service*. WiFi available*. Self-parking $32 and valet parking $45, plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (317)
  • Very good (96)
  • Average (49)
  • Poor (27)
  • Terrible (30)
Image of the Tripadvisor rating Great Getaway

Aug 18, 2022 Kati T Arlington, Washington

My family and I stayed here on our Universal Studios adventure and it was perfect. The shuttle took us to and from Universal Studios and the Universal City Walk. Our room was just the right size, and very clean/well appointed. It was exactly what we were looking for.
Image of the Tripadvisor rating Great Customer Service!

Aug 18, 2022 Jimnormanbush Denton, Texas

We are here for two weeks visiting family. The entire staff hotel staff from the valet, to the front desk, to housekeeping and the concierge lounge teams have been amazing. Very happy and would recommend this hotel completely! Special thanks to Jerry and Henry at the front desk. Both went above and beyond! Outstanding Customer Service that took… Read more
We are here for two weeks visiting family. The entire staff hotel staff from the valet, to the front desk, to housekeeping and the concierge lounge teams have been amazing. Very happy and would recommend this hotel completely! Special thanks to Jerry and Henry at the front desk. Both went above and beyond! Outstanding Customer Service that took care of any of our needs. The entire concierge lounge staff were just amazing! We were there with our 5 year old grandson and they would welcome us personally and ask about our day. This was every day. Special THANKS to several staff members including: Albino, Linda, Maria, Angie, Duvali, Andy, Helen and Sandra!!! You were all just fantastic and made our two week stay so much more enjoyable! Many Thanks We would highly recommend this hotel whether you were here on business, family or Universal vacations! Great customer service and comfortable rooms! Thank you Sheraton Team! Steve and Jim Read less
Image of the Tripadvisor rating LA odyssey

Aug 17, 2022 A9801IPdanielf

Amber Morgan is the nicest, friendliest and most professional individual we met on our trip. She helped us at the Sheraton and calmed us down after a crazy day. LA is a challenge and our vacations are typically chaotic. Bless you, Ms. Morgan!
Image of the Tripadvisor rating Stay at Sheraton Universal Hotel, LA

Aug 15, 2022 JeremyTraveller15

In the Club Lounge - Sheraton Universal, bravo to Sandra, Helen and Andy for their great service and making us feel welcome on our 1st night in Los Angeles. They were so friendly and certious - we'll be using the Club again
Image of the Tripadvisor rating Sheraton Universal Hotel, Los Angeles

Aug 12, 2022 ilovetraveling_000

I'd like to commend the good service that was given to us by Albino, Maria and Angie during our visit at the Sheraton Club Lounge last August 9th, 10th and 11th. We had a wonderful time there and we enjoyed our stay in the hotel. Thank you.