Hilton Palmer House

Chicago, USA

The hotel

This famous Chicago hotel combines modern comfort with over 140 years of elegance and service. There are plenty of amenities on site to tempt you, including Lockwood Restaurant, Potters Lounge and the lobby bar, an indoor heated swimming pool and full fitness centre. It's also set in the heart of the Chicago Loop, providing easy access to the almost endless attractions Chicago has to offer. Rooms are very comfortable indeed with every convenience you can think of to make this a real home from home!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of the Chicago Loop with easy access to the Magnificent Mile, Millennium Park, Navy Pier and Grant Park. Transfer time from O'Hare International Airport: 50 minutes.

Hotel information

1,641 rooms on 23 floors in 1 building with 11 lifts. All rooms feature air-conditioning, satellite TV, high-speed Internet access*, radio, alarm clock with MP3 connectivity, safe, iron and board, hairdryer and Hilton's Serenity Dreams bed. Non-smoking rooms on request. Standard Rooms with either 1 king-size bed, sleeping maximum 2 adults.

Standard Double/Double Room (on request only) with 2 double beds, sleeping maximum 4 adults.

Lockwood restaurant and bar (contemporary American cuisine; open for breakfast, lunch and dinner). Potter's lounge. Lobby bar. Swimming pool. Spa*. Fitness centre. Gift shop. Beauty salon*. Room service*. Laundry service*. Shoe shine service*. Business centre*. News stand.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3992)
  • Very good (3490)
  • Average (1700)
  • Poor (821)
  • Terrible (441)
Image of the Tripadvisor rating A great place to stay with a historic vibe.

Apr 19, 2019 Travel4funnMichigan Michigan

We really enjoyed our stay at the Palmer House. The lobby is beautiful and service in the hotel is outstanding. It's location is close to the theatre to see Hamilton, a 5 minute walk tops. The restaurant was very good before the theater and the server asked us if we were going to ensure promptness of our meals. Afterwards drinks and dessert was… Read more
We really enjoyed our stay at the Palmer House. The lobby is beautiful and service in the hotel is outstanding. It's location is close to the theatre to see Hamilton, a 5 minute walk tops. The restaurant was very good before the theater and the server asked us if we were going to ensure promptness of our meals. Afterwards drinks and dessert was available and very relaxing in the lobby, which has such a great vibe. Staying on the " executive level" 23rd floor was nice because of breakfast in the morning and snacks at dinnertime were included. The afternoon/evening bar was cash but the rest was included. Our room was facing the lake and was very roomy. Sure it could use a few touch ups but nothing terrible. Read less
Image of the Tripadvisor rating Sweet Ol' Chicago...

Apr 19, 2019 Atasi777 Chicago, Illinois

I just arrived by Uber and it already feels like a Hollywood Premier outside the hotel... The meticulous decor is pulling me in and I'm not even inside the glitz and glam of it yet... It is a very gorgeous day out and the sun is literally sparking into the eyes... I am here to celebrate a visit upon someone who is very special to me... One who is… Read more
I just arrived by Uber and it already feels like a Hollywood Premier outside the hotel... The meticulous decor is pulling me in and I'm not even inside the glitz and glam of it yet... It is a very gorgeous day out and the sun is literally sparking into the eyes... I am here to celebrate a visit upon someone who is very special to me... One who is in the public eye... I have many hopes and aspirations this entire weekend... Yasss this individual will be visiting town... I had to go all about and be amongst one of the finest accommodations in town tonight... This hotel is sooooooo amazing!!! You will love it it is so old school Hollywood inspired phenomena!! There is pics of many celebs all over the hotel. It is after all one mega mansion... Simply one of the most beautiful properties I have ever visited in all my years living in Chicagoland... The night is young and time to enjoy the room itself!! It is very beautiful inside and everything is perfect... I ordered an Italian dish tonight from Chicago and they delivered right in my room... :) This hotel is fully equipped with all that money can buy... I definitely will be back sometime in near future... Read less
Image of the Tripadvisor rating Location

Apr 18, 2019 872stevenl Illinois

Enjoyed the location close to everything to include subway line. Many restaurants nearby. Walking distance to a lot of sightseeing locations. Small room but comfortable. No coffee pot in room but Starbucks downstairs.
Image of the Tripadvisor rating What a wonderful hotel!

Apr 18, 2019 Jude_the_stadium_cat London

This is a well placed hotel for a short break in Chicago. Close to the art gallery, this great hotel is well worth checking out if you can find a great deal. We upgraded to a room on the executive level and for that you get a continental breakfast and some nibbles from 5pm every day. Add in free tea and coffee & soft drinks and it is well worth… Read more
This is a well placed hotel for a short break in Chicago. Close to the art gallery, this great hotel is well worth checking out if you can find a great deal. We upgraded to a room on the executive level and for that you get a continental breakfast and some nibbles from 5pm every day. Add in free tea and coffee & soft drinks and it is well worth the upgrade fee (plus the private elevators straight to the executive floor). The room was spacious and well looked after. Give this place a go. Read less
Image of the Tripadvisor rating The Palmer House isn't the same

Apr 17, 2019 Robin A West Branch

The rooms are not well kept, broken items, non-functioning wall plugs throughout, the smoke alarm went off one morning (on its own) and it took 30 minutes for someone to come turn it off (all the time experiencing 90+ decibel noise). Don't count on Housekeeping to clean rooms before 6 pm.