Kimpton Hotel Allegro

Chicago, USA

The hotel

Boasting a sophisticated new lobby lounge area, the Kimpton Hotel Allegro promises a first-class welcome from the moment you arrive with a wealth of 'have to see' attractions right on the shiny front porch. Style and class are everything in Chicago and the Allegro is blessed with bucket loads of both including more than 400 guest rooms and suites all of which promise a stylish and comfortable approach to city living. With complimentary social hour and hot drinks both presented in the lobby lounge, you'll discover numerous excuses to get social and thanks to the hotel's award-winning 312 Chicago restaurant and bar, there's more than a hint of Italian finery to compliment all occasions. If you've overindulged the night before then the hotel's fitness room or in-spa massage service* can help you relax and revive, with in-room yoga mats and yoga TV providing more stretching potential pre or post sightseeing tour. As the Allegro is based right next to one of Chicago's most prestigious theatres, the Cadillac Palace, red carpet treatment starts from the moment you arrive with numerous other landmarks, shops and entertainment venues all within walking distance.

Amenities

  • Bar
  • Spa
  • Families
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Bicycle Rental
  • Restaurant

Where is it

In the heart of Chicago's downtown Theatre District. Transfer time from O'Hare International Airport: 50 minutes.

Hotel information

483 guest rooms and suites. All with air-conditioning, 37” LCD flat-screen cable TV with yoga channel, iHome docking station with alarm clock, complimentary WiFi, gourmet honour bar*, Bigelow bath amenities, yoga mat, animal print bathrobes, hairdryer, iron and board. Queen Deluxe Rooms with 1 queen-size bed, sleeping maximum 2 adults.

King Deluxe Rooms with 1 king-size bed, sleeping maximum 2 adults.

Double Double Deluxe Rooms with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

312 Allegro (award-winning Italian cuisine for breakfast, lunch and dinner). Bar Allegro (craft beers, wines and snacks from 4:00pm–11:00pm). Private dining options, daily hosted wine reception in the lobby lounge (5:00pm–6:00pm) and complimentary hot drinks served in the lobby (6:00am–10:00am). State-of-the-art fitness room with cross-trainers, treadmills, free weights and individual TV screens. In-room spa services* offering massages, pedicures, manicures, facials and all over body treatments. Complimentary bikes. Concierge and personal assistant services*. Same day laundry/dry-cleaning services*. Free overnight shoe shine and complimentary newspapers available in the lobby. Valet parking* (payable locally; subject to change). Complimentary WiFi.

*Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (513)
  • Very good (419)
  • Average (141)
  • Poor (66)
  • Terrible (48)
Image of the Tripadvisor rating Pretty pet friendly space - that’s about it!

Jul 21, 2019 yl0nnj Chicago, Illinois

I want to preface this review with I’ve stayed at many Kimpton and IHG hotels, in addition to being somewhat of a travel snob since I travel so much for work. We decided to get a room downtown for the weekend and enjoy our city. It was last minute so I checked out IHG hotel where I use my points and that were pet friendly. Hotel Allegro was near… Read more
I want to preface this review with I’ve stayed at many Kimpton and IHG hotels, in addition to being somewhat of a travel snob since I travel so much for work. We decided to get a room downtown for the weekend and enjoy our city. It was last minute so I checked out IHG hotel where I use my points and that were pet friendly. Hotel Allegro was near my office and I was excite because I had never stayed at this property. Night #1 I asked for a additional blanket and pillow, 1.5 hours later I called back to the front desk and was told they were going to send someone up. 30 minutes later, I hear a knock I open the door but no one is there. I go out in the hallway there is employee down hall with a blanket in hand. I’m thinking damn you didn’t give me a chance to answer. But I was nice and said, “excuse me I called for a blanket and pillow would that happen to be mine”. She says, “yes, but you’ll have to meet me down here to get it.” Confused, I said “excuse me” She replied, “I heard your dog, I’m terrified of dogs.” (This is a pet friendly hotel). I agreed and walked to other end of hallway. I asked where would I find the pet accommodations and she replied outside. Night #2 after night in the city with dinner and drinks we return to the hotel at 1:30 am. Get in the bed, turned tv on and talk about our night out. Moments later a knock at the door, it’s security asking about the noise level. Clearly the security guard could see we were not having a party. My husband is 50 and I’m right behind him. I went to go get aspirin to prevent headache the next day and guess who was still in the hallway 20 minutes later? The security guard and at this point my husband was fast asleep. day #3 6am phone rings with complimentary wake up call that we didn’t request. However at this point I realize how thin the walls are, I can here the family next door giving kids a bath, the person on the other side struggling to get the iron out the closet. 9am I go to the front desk to confirm checkout time and grab a cup of tea. Lady explains to me it’s noon but she’ll extend the time to 1pm and won’t charge me THIS time. I explain that I’m an IHG gold member and my benefits have extended checkout time. She tell’s me ma’am I’ve given you the extension complimentary, normally it’s $25/hour. So I pull up my benefits page to show her and realized I also didn’t get my welcome gift. She ends the conversation with no explanation and says, “is that all?” Needless to say I won’t be back to the this property. Read less
Image of the Tripadvisor rating Loved this hotel - free happy hour, comfy beds, free coffee bar, unique decor

Jul 20, 2019 EG1970 Louisville, Kentucky

We stayed here for two nights using the weekday Travelzoo $99/night promotion. Wow. What a fantastic deal. This hotel is located in the heart of the Theater District, we walked to Millennium Park, Michigan Ave, Navy Pier and beyond. If you are coming to Chicago to walk, explore and be close to the action this is a great location. We thoroughly… Read more
We stayed here for two nights using the weekday Travelzoo $99/night promotion. Wow. What a fantastic deal. This hotel is located in the heart of the Theater District, we walked to Millennium Park, Michigan Ave, Navy Pier and beyond. If you are coming to Chicago to walk, explore and be close to the action this is a great location. We thoroughly enjoyed the free happy hour, free coffee bar, and the Funky vibe in the main lobby. ROOM Yes, the rooms are small, but when staying in a large city we expect this. Our bed was SUPER comfortable and up on the 18th floor, extremely quiet. We heard no noise from the hallway or the street. Yes, the mini fridge is packed to the brim, but you can take everything out and set on the dresser if you want to use it for your own food, which we did. Also, housekeeping does a great job - super clean in room and hallways. PARKING In contrast to the previous review, we used the SpotHero app and parked one block away for $22 one night and $15 another night. If you do your homework, and are willing to walk a block, no valet/bellhop required. TONS of affordable parking off-site. SERVICE Front desk staff was very friendly and helpful when we requested instructions on how to walk to different places, even providing a map and circling various landmarks. Also, any time we needed something in our room, extra pillows, blankets, soap they came up right away with in 10 minutes. We would stay here again in a heartbeat if the $99 promotion continues. Read less
Image of the Tripadvisor rating Please don't stay here.

Jul 20, 2019 Kara M

I would never come here again. They are expensive and care nothing for your actual comfort. I stayed here for a wedding, but never again. Right off the bat things were bad. I called ahead of time to ask about parking, and they told me each room gets on car that gets free parking. Upon arrival we were told that this was not true - $63/night. We… Read more
I would never come here again. They are expensive and care nothing for your actual comfort. I stayed here for a wedding, but never again. Right off the bat things were bad. I called ahead of time to ask about parking, and they told me each room gets on car that gets free parking. Upon arrival we were told that this was not true - $63/night. We would have made other arrangements to park at a friends if we had been told the truth...and they didn't even apologize. Then, the rooms were just awful. Everything looked fancy, but was actually cheap. The rooms are TINY. No space for anything but the bed. Good luck finding somewhere to put your suitcase. They obviously want you to get out of the room and spend more money. The linens were cheap and rough - obviously a pretty low thread count (I'm not a wealthy person at all, and my cheap sheets at home are better quality). The pillows were flat, and uncomfortable. There is no microwave, no breakfast, no coffee. There's a mini fridge you can't use because its filled with drinks they'll charge you an absurd amount for. You have to use a bell boy, and tip of course. The wall paper in the room was pealing, and the sink took up half the counter space in the teeny tiny bathroom (and should have taken up a quarter of that...just unnecessarily long). The staff was rude to us. And no wifi unless you join their rewards program - isn't that so bogus? I expect this from a 1-2 star hotel. Certainly not one I paid $300 for. Stay away at all costs. Nothing is included, everything is expensive. I half expected to be charged for using the bar of soap. If you value comfort and money - I've stayed at much better hotels in downtown Chicago. Read less
Image of the Tripadvisor rating Hotel Allegro Chicago 7/2019

Jul 19, 2019 Becky C

Awesome hotel! Marvin the doorman was friendly and entertaining! All the staff was friendly and courteous. Beds slept great and room was clean. Lady at check in and Paige J check out were so sweet! A+
Image of the Tripadvisor rating Pleasantly Pleased

Jul 15, 2019 Lisa J

First & foremost, I'm a Reviews reader on everything. I go straight to the "bad" reviews to see what percentage of guests out of the whole gave those reviews...and if the 'issues' are something I can deal with from my own experience. That being said, our experience with the Kimpton Allegro downtown Chicago was pleasant! We were allowed to check in… Read more
First & foremost, I'm a Reviews reader on everything. I go straight to the "bad" reviews to see what percentage of guests out of the whole gave those reviews...and if the 'issues' are something I can deal with from my own experience. That being said, our experience with the Kimpton Allegro downtown Chicago was pleasant! We were allowed to check in before the standard 3 pm time...a plus! The check-in, check-out, valet, concierge, & housekeeping staff were ALL pleasant & welcoming! The staff even sent a birthday cake (slice) to our room for my husband's birthday, which was a nice touch! Overall, I'd give the hotel & our stay a 5-star rating. However, I lowered it to a 4-star ONLY because the room was SO small (yet cozy for a romantic stay), that a lounge chair, couch, etc. wouldn't fit in the room. The bathroom was SO small that even I as a petite woman could barely turn around in it. And lastly, the walls are TRULY paper thin...we heard are 'neighbors' on EVERYTHING. Lol. Overall, we'll stay here again. {Lisa & Bruce} Read less