Kimpton Hotel Monaco Chicago

Chicago, USA

The hotel

Overlooking the river and within walking distance of the Magnificent Mile, theatre district and Navy Pier, the Kimpton Hotel Monaco Chicago provides stylish AAA Four Diamond accommodation in the heart of Chicago. This is a superb setting for couples and small groups looking to make the most of the Windy City with Chicago culture, entertainment and shopping options all just a short stroll away. The Kimpton Hotel Monaco Chicago is renowned for its attention to detail and there aren't many other venues that offer guests the chance to look after a pet goldfish for the duration of their stay. Aside from the warm Guppy welcome you'll also be treated to some gorgeous views and an array of contemporary comforts to keep you satisfied and content from morning till night. In-room spa services* and an on-site fitness room also provide plenty to get excited about with the close proximity of the city's Riverwalk providing a jogging track that you'll never get tired of running. With a delicious arrangement of regional cuisine offered at the hotel's South Water Kitchen as well as complimentary daily wine tasting hours, every effort has been made to ensure your stay is a happy one and, if you're looking to experience Chicago, there's no better place to start.

Amenities

  • Bar
  • Spa
  • Families
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated on North Wabash Avenue, overlooking the Chicago River, within walking distance of the Magnificent Mile and Millennium Park. Valet parking* available.

Hotel information

191 guest rooms and suites. All with air-conditioning, 37” LCD flat-screen cable TV, WiFi access available*, gourmet organic honour bar*, luxury bath amenities, companion goldfish (upon request), animal print bathrobes, safety deposit box, yoga mat, hairdryer, iron and board. King Deluxe Rooms with 1 king-size bed, sleeping max 2 adults.

Queen Queen Rooms with 2 queen-size beds, sleeping max 4 adults or 2 adults and 2 children.

South Water Kitchen (breakfast, lunch and dinner with weekend brunch), River Room (semi-private dining room), hosted wine tasting (daily from 5.00pm–6.00pm) and 24-hour room service*. State-of-the-art fitness room with treadmills, static bikes and free weights, in-room spa services* offering massage, facials and all over body treatments, KimptonKids (services and equipment for young children, including in-room goldfish for duration of stay). 24-hour business centre. Concierge service. Overnight laundry/dry-cleaning service*. Free daily newspaper (on request) and shoe shine service.

*Denotes local charge

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1813)
  • Very good (602)
  • Average (114)
  • Poor (49)
  • Terrible (12)
Image of the Tripadvisor rating A Little Disappointed

Jul 15, 2019 JL50-SA San Antonio, Texas

When we travel, we always try to stay at a Kimpton Hotel. So, on our trip to Chicago, we booked the Hotel Monaco. On the positive side: - The room was beautifully decorated, clean, comfortable, etc. Perfect. No complaints. - The hotel is centrally located...easy to walk to many sights and restaurants. - The hotel staff was nice. We had two… Read more
When we travel, we always try to stay at a Kimpton Hotel. So, on our trip to Chicago, we booked the Hotel Monaco. On the positive side: - The room was beautifully decorated, clean, comfortable, etc. Perfect. No complaints. - The hotel is centrally located...easy to walk to many sights and restaurants. - The hotel staff was nice. We had two problems: - First, there is no concierge and the people at the desk were not very helpful in giving us restaurant or sightseeing suggestions/information. We asked several times for suggestions and finally gave up. - Second, throughout the 5 night stay, housekeeping did not leave enough towels, wash cloths, body lotion, etc. At one point, upon leaving in the morning, we left a message with the front desk that we needed body lotion. Upon our return that night, no body lotion. I went to the front desk and they gave me some. Though not a huge issue, it just wasn't up to Kimpton standards. Read less
Image of the Tripadvisor rating Disappointed by handling of left items

Jul 12, 2019 Nadav M

I generally like Kimpton hotels and for my stay this was no exception (except for the annoying texts from the front desk checking that I was ok--that's superfluous!). But I managed to rush out in the morning and leave a nice pair of pants and brand new shorts in the closet. I didn't discover this until that evening, when I was in New Jersey… Read more
I generally like Kimpton hotels and for my stay this was no exception (except for the annoying texts from the front desk checking that I was ok--that's superfluous!). But I managed to rush out in the morning and leave a nice pair of pants and brand new shorts in the closet. I didn't discover this until that evening, when I was in New Jersey looking for the pants to wear the next day. I was in Chicago, near the hotel, all day. If they had called me to let me know that they found them, it would be have been a breeze for me to come by and get them. Instead I had to call twice to track them down. On the 2nd call they said that would send them to me and took down my home address. The next day I got an email from a 3rd party service (Lokated) offering to send them to me for $22 shipping (or more for expedited). I called again and was told that it's standard practice for hotels not to notify guests if they leave something. is that really true? Seems like less that ideal service. And they apparently never tracked down my new shorts at all. Ugh! Read less
Image of the Tripadvisor rating Nice Hotel / Great Location and Staff

Jul 11, 2019 agnursmith Campinas, SP

I stayed 2 nights in this hotel in June and I totally recommend it. Here is a quick story about my stay and how things that start bad can end up being corrected and making a customer satisfied again. First time, I did not have a very good start when I arrived in the hotel (8am on a Sunday). I knew I was early for check in (I arrived from a 11… Read more
I stayed 2 nights in this hotel in June and I totally recommend it. Here is a quick story about my stay and how things that start bad can end up being corrected and making a customer satisfied again. First time, I did not have a very good start when I arrived in the hotel (8am on a Sunday). I knew I was early for check in (I arrived from a 11 hour flight) but the issue was more on how the staff treated me on my early arrival. I did not liked it and made a complaint. The positive thing is that after i left, I received the customer feedback email and I made my fair customer complaint, and I was immediately responded by the Front Officer Mgr, Mr.Abdul, whom gave me huge support for my upcoming stay and of course, apologized for the situation I faced in my arrival. I just have to thank Mr.Abdul and the entire hotel staff that was super friendly when I stayed again in the hotel. I am a huge believer that mistakes happen every where and in every business and they can be fixed. Customer Reviews are important tool to address issues and have them resolved. The hotel is super clean, in a very good location in Chicago downtown. You have plenty of bars, restaurants and anything you might want in walking distance. Read less
Image of the Tripadvisor rating Excellent Chicago Hotel Experience

Jul 10, 2019 glh7039

My family traveled to Chicago for an extended July 4th holiday and stayed at the Kimpton Hotel Monaco. We enjoyed a wonderful hotel experience. The entire staff is friendly, courteous and professional. The entire hotel has been recently remodeled and all areas are in superb condition. The location of the hotel provides great access to the Chicago… Read more
My family traveled to Chicago for an extended July 4th holiday and stayed at the Kimpton Hotel Monaco. We enjoyed a wonderful hotel experience. The entire staff is friendly, courteous and professional. The entire hotel has been recently remodeled and all areas are in superb condition. The location of the hotel provides great access to the Chicago river and area restaurants and shopping. Read less
Image of the Tripadvisor rating Dogs First Visit to Chicago

Jul 10, 2019 T9306GLshawnh Springfield, Missouri

I recently stayed at the Hotel Monaco and traveled with my two dogs for their first visit to Chicago. From the moment we pulled up to the moment we departed; we made to feel extremely welcome. They remembered our names each time we cam in the door and my dogs were very welcomed. We would all stay again in a heart beat. Thank you so much to all of… Read more
I recently stayed at the Hotel Monaco and traveled with my two dogs for their first visit to Chicago. From the moment we pulled up to the moment we departed; we made to feel extremely welcome. They remembered our names each time we cam in the door and my dogs were very welcomed. We would all stay again in a heart beat. Thank you so much to all of the staff for a wonderful stay. Read less