Kimpton Hotel Palomar Chicago

Chicago, USA

The hotel

Anyone wishing for a sophisticated and calming approach to accommodation in Chicago should look no further than the Palomar which rates guests' well-being and comfort levels just as seriously as the stylish interior décor. The hotel offers just that little bit extra with personalised in-room Yoga sessions on the TV or perhaps you would prefer an early morning jog? Of course, you don't have to jog to be able to enjoy the sights and guests staying at the Palomar will be pleased to learn that River North, Navy Pier and the Magnificent Mile are all within walking distance. Further fabulous fitness facilities come in the form of the hotel's indoor heated swimming pool and 24-hour gym which are both guaranteed to help you work up an appetite just in time to check out the gastro-lounge dishes at the Sable Kitchen & Bar. What with in-room dining options and complimentary wine tasting sessions every day at 5.00pm, it's a wonder that you'll find the time to set foot outside however, it would be rude not to so this is your chance to give the Windy City a whirl.

Amenities

  • Bar
  • Swimming Pool
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated at the intersection between East Illinois Street and North State Street, the Palomar is right at the centre of the action with a world of shopping, sightseeing, dining and good times right on your doorstep or just a few blocks walk away.

Hotel information

261 guest rooms and suites. All with floor to ceiling windows, 37” HD LCD TV with cable and movies on-demand, honour bar with gourmet treats*, in-room yoga TV channel with yoga mat, in-room spa services* (massage, body and beauty treatments from 9.00am – 9.00pm), iHome docking station and alarm clock and lap-top size safety deposit box. King Deluxe Rooms with 1 king-size bed, sleeping max 2 adults.

Queen Queen Deluxe Rooms with 2 queen-size beds, sleeping max 3 adults or 2 adults and 1 child.

Sable Kitchen (breakfast, lunch and dinner), Sable Bar (extensive range of wines and cocktails), all-day in-room dining options* and hosted wine hour (complimentary wine tasting at 5.00pm every day). Heated indoor swimming pool and sundeck. 24-hour fitness room. 24-hour business centre. Laundry/dry-cleaning service*.

*Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2261)
  • Very good (653)
  • Average (118)
  • Poor (30)
  • Terrible (13)
Image of the Tripadvisor rating Average

Sep 16, 2019 tripbsas Miami Beach, Florida

Hotel with very good location, very close to the subway. For the amount of excellent reviews I thought it would be better. My room on the 11th floor, with a nice view but very dirty glass. The second day they did not make the room, I had to ask at 7 pm if they could order it. No apology Beware of the minibar charges, on the day of check out I went… Read more
Hotel with very good location, very close to the subway. For the amount of excellent reviews I thought it would be better. My room on the 11th floor, with a nice view but very dirty glass. The second day they did not make the room, I had to ask at 7 pm if they could order it. No apology Beware of the minibar charges, on the day of check out I went very early in the morning and the front desk assistant told me that everything was OK, without charges. He could not print my folio and a week later I found that they made a non-existent charge in the minibar. I made the claim but I had no answer. I do not recommend it as the first option. Read less
Image of the Tripadvisor rating Second Visit- Excellent Experience!

Sep 15, 2019 ellagrace8 Baton Rouge, Louisiana

We stayed at the Palomar for a second business trip and stayed in a regular room (not a suite)- had a fabulous stay! This room had a couch/seating area in the same room as the bed- windows on two sides. Absolutely great views and quiet, high floor as requested. Bed was comfortable, room clean, and spa tub worked great! Since my last visit, this… Read more
We stayed at the Palomar for a second business trip and stayed in a regular room (not a suite)- had a fabulous stay! This room had a couch/seating area in the same room as the bed- windows on two sides. Absolutely great views and quiet, high floor as requested. Bed was comfortable, room clean, and spa tub worked great! Since my last visit, this Palomar has added a Peloton to the gym. They have a great little gym, but for me, this really elevated things- I'd love to see a couple more added so there was more than one. Customer service this trip was phenomenal- Drew Kathleen was lovely at check in and check out and also attended to needs throughout the trip by text which was so awesome as I was busy with work. I really appreciated the ease of the trip and also just pleasant and wonderful customer service. I usually pick a Kimpton in big cities as my home away from home when I travel- I now have one in Chicago that I will return to again and again. Read less
Image of the Tripadvisor rating Staycation

Sep 6, 2019 DedicatedTraveler Oak Park, IL

The staff was great. I enjoyed the accomodations. I hate it when people nitpick in these reviews, but I found the bed uncomfortable. Weird. Maybe it was just an unusual situation. Despite that, I would highly recommend would highly recommend.
Image of the Tripadvisor rating Good location and nice pool

Sep 6, 2019 Kelly C Staffs UK

I moved here from the Swissotel after attending a convention to enjoy some vacation time and chose it based on the reviews on here and the fact that it had a pool which was very nice and very quiet at 7AM! Rooftop terrace is just OK. One thing to note the showers are over bath which I really don't like so I was moved to a big room with a… Read more
I moved here from the Swissotel after attending a convention to enjoy some vacation time and chose it based on the reviews on here and the fact that it had a pool which was very nice and very quiet at 7AM! Rooftop terrace is just OK. One thing to note the showers are over bath which I really don't like so I was moved to a big room with a separate bath / shower. I requested a kettle to make tea and one was provided. The room was nice and had everything we needed. Note - there are no 'nice' views from the rooms due to the location. Wine hour at 5PM is a nice touch, although it was the same wine served all week - it would be nice to mix it up a bit. There is no bar area only the restaurant. Location is good - we walked pretty much everywhere. Lots of restaurants and bars in very close proximity but I did find the noise from the street annoying when trying to sleep. Perhaps a room at the back of the hotel would be better. Maybe I was spoilt by the Swissotel beforehand but I wouldn't choose to stay here again and would look for something with a view of the water. Read less
Image of the Tripadvisor rating Great Hotel in Great Location

Sep 4, 2019 BrianSaugerties Saugerties, New York

We stayed here for our first two nights in Chicago. The hotel was right next to the train station coming from the airport which was great. Nice and friendly staff and clean, comfortable rooms....best of all...quiet. The front desk staff asked why we were visiting, and my wife mentioned it was my birthday. They sent up two bottles of beer later… Read more
We stayed here for our first two nights in Chicago. The hotel was right next to the train station coming from the airport which was great. Nice and friendly staff and clean, comfortable rooms....best of all...quiet. The front desk staff asked why we were visiting, and my wife mentioned it was my birthday. They sent up two bottles of beer later that day, which was a very nice gesture. Unfortunately, neither of us drink (I haven’t in a very long time). We ended up giving them to another guest who was glad to get them. The rooftop patio and pool were very nice also. Would definitely go back. We were also up early on Saturday before the coffee was out downstairs...The staff sent coffee (Kuerig) up to our room. Read less