Sofitel Chicago Water Tower

Chicago, USA

The hotel

Thanks to a combination of French chic and a convenient location, the Sofitel Chicago Water Tower is an extremely stylish venue from where to experience the very best of Chicago. Guest rooms offer a complete range of contemporary amenities and designer comforts with some delicious downtown surroundings helping you get into the swing of things straight from touchdown. As Navy Pier, Bloomingdales and the MCA are just a few steps from your front door it won't take too long to get amongst the action, with Lake Michigan's shoreline always providing the perfect setting on a warm day in the Windy City. After a good day spent sightseeing or browsing the boutiques, the Café des Architectes is definitely the best destination to revive your senses with Le Bar offering an uber cool alternative to get you in the mood as you plan the night ahead. A 24-hour fitness room and free WiFi offer just a couple more reasons to stay at the Sofitel and if you're looking for any more, then just gaze upwards at the architectural designs of Jean-Paul Viguier, and you certainly won't be disappointed.

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated on the shores of Lake Michigan with all major city sites within walking distance including boutique shopping and modern art galleries as well as Oak Street and North Avenue beaches. Private indoor parking* and valet parking* available.

Hotel information

415 rooms and suites. All with air-conditioning, luxury marble bathroom with separate glass shower and bath, 32” LCD cable and satellite TV, Bose multi-media system, complimentary WiFi, mini-bar*, telephone with 2 handsets, laptop sized safety deposit box, hairdryer and iron. Superior Rooms with 1 king-size bed, sleeping max 2 adults.

Café des Architectes (fine-dining restaurant for lunch and dinner), Le Bar (contemporary setting with extensive wine and cocktail menu from 3.00pm-1.00am). 24-hour fitness room. Complimentary WiFi internet access throughout hotel. Safety deposit box* at reception. Business services*. Concierge. Laundry/dry-cleaning service*. 24-hour room service*.

*Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3431)
  • Very good (1117)
  • Average (215)
  • Poor (76)
  • Terrible (50)
Image of the Tripadvisor rating Awesome

May 25, 2019 John s Sydney, Australia

Enjoyed my stay at the Sofitel Chicago.Great location to walk around for shopping and attractions.Rooms were excellent and clean and modern.will definitely stay there again.Free fresh coffee in foyer every morning was a god send 😃
Image of the Tripadvisor rating Very disappointing check in experience !

May 25, 2019 278samik Ho Chi Minh City, Vietnam

I am visiting Chicago with my younger son to celebrate my birthday with him and my elder son who lives in Chicago . We decided to stay in a luxury hotel downtown. As an Accor platinum member it made perfect sense to choose the Sofitel, and I was looking forward to the usual hospitality and benefits that I get when I stay at Accor hotels in the… Read more
I am visiting Chicago with my younger son to celebrate my birthday with him and my elder son who lives in Chicago . We decided to stay in a luxury hotel downtown. As an Accor platinum member it made perfect sense to choose the Sofitel, and I was looking forward to the usual hospitality and benefits that I get when I stay at Accor hotels in the Far East where I live and work. Unfortunately , the lady at the reception spoiled it totally . Not only she did not recognize my platinum status ( let alone my birthday ) there was no attempt at all to upgrade my room . Only when I asked she said the hotel is at high occupancy in view of the Memorial Day weekend ! As to the treats I usually get in the room upon check in ( chocolates and pastries and fruits ) , I got 2 small bottles of purified water ! I have to mention she did not forget to give me 2 vouchers for a free drink . I don’t usually write negative reviews , but I am so disappointed that I decided to write - one hour after check in ! Read less
Image of the Tripadvisor rating Pleasantly Suprised

May 13, 2019 phoenix100 california

I recently returned from a long weekend in Chicago. Many years ago I lived nearby and choose the hotel for the location. It still is a perfect location for seeing many of the great sights of Chicago. I thought from the photo that it would be a massive hotel, but the Lobby is small and very welcoming. Check in was swift and the front desk… Read more
I recently returned from a long weekend in Chicago. Many years ago I lived nearby and choose the hotel for the location. It still is a perfect location for seeing many of the great sights of Chicago. I thought from the photo that it would be a massive hotel, but the Lobby is small and very welcoming. Check in was swift and the front desk personnel were kind and efficient. It didn't take forever for someone to answer the phone and answer any questions. Our room was adequate in size, always clean and everything updated. Wish it had better views, but we didn't have a top floor room and were not offered an upgrade. There is a nice bar downstairs. The restaurant we didn't frequent. Across the street is a coffee/tea establishment with pastries for breakfast and small bites for later in the afternoon. P.S. The beds were heavenly! We will definitely return for our next visit. Read less
Image of the Tripadvisor rating Anniversary trip

May 8, 2019 MaryEllenY6 Fishers, Indiana

The Sofitel was lovely. The beds are super comfortable. A very European hotel and very accommodating. Great location near the Water Tower area and nice restaurants. I would most definitely stay in this hotel again.
Image of the Tripadvisor rating Great visit

May 8, 2019 cherylj399 Carmel, Indiana

I will admit when I first walked in I was not overly thrilled. The lobby was noisy and seemed a little bit dated. The front desk staff was friendly and I did a pre-check in since we were leaving for a show. Upon return in the evening The lobby was very quiet and the ambience was nice. In their defense it was prime check out on a Sunday morning… Read more
I will admit when I first walked in I was not overly thrilled. The lobby was noisy and seemed a little bit dated. The front desk staff was friendly and I did a pre-check in since we were leaving for a show. Upon return in the evening The lobby was very quiet and the ambience was nice. In their defense it was prime check out on a Sunday morning when I first entered. We got upstairs to our room and we were not disappointed. It was a classic Sofitel room. We have stayed in the NYC Sofitel and this was similar. We did not use the fitness room, but we did stop in there to get some filtered water. It is amazing. State of the art. I hope we can go back and take advantage of it. I would say my only real complaint was that I was wanting decaf coffee and when I went down to the complimentary coffee bar I asked the hostess if there is decaf anywhere. She said no there’s just regular. I would find it hard to believe she did not have some in the restaurant to offer me. Also, I worked in a hotel the caliber of the Sofitel and I would’ve found some decaf for the guest. There was no decaf in the room either. This was not a game changer, just a note for the Sofitel. This hotel is in a great location. So many people stay on magnificent mile, but this pushes you back towards Rush Street, which I love. I highly recommend this hotel. Read less